Amari Colombo, Sri Lanka

Hotels
•
Amari
8.9 (1006 reviews)
254 Galle Road , Colombo , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and new hotel
Great ocean views and friendly staff
Cons:
Gym and spa unavailable
Food did not meet expectations

Categories

Cleanliness
8.98
Clean and new, mentioned by multiple reviews.
Service
9.45
Friendly staff and exceptional service noted in reviews.
Location
9.49
Convenient location with great ocean views.
Room Quality
8.94
Rooms are excellent, some issues mentioned with bedding.
Amenities
8.47
Gym and spa unavailable, noted as disappointing.
Value for Money
8.93
Standard quality for this hotel tier.
Food and Beverage
7.98
Food didn't meet expectations according to some reviews.
Overall Experience
8.95
Consistent positive experiences highlighted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:30

Property Description

Luxurious Accommodation - The rooms at Amari Colombo, Sri Lanka are elegantly designed and equipped with modern amenities for a comfortable stay.

Dining Experience - Indulge in a variety of culinary delights at the hotel's restaurant offering buffet, à la carte, and continental options for breakfast.

Prime Location - Located just 200 metres from Kollupitiya Beach, guests can easily access popular attractions such as Galle Face Beach and Gangaramaya Buddhist Temple.

To experience luxury by the beach, book your stay at Amari Colombo, Sri Lanka today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1006 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
V
Vijay • solo_traveller • in
9
Pros:

Restaurant staff at breakfast were super.

Cons:

All was good

2026-09-19 • via Nuitee
M
marisa • couple • gb
9
2026-09-18 • via Nuitee
H
Hassan • extended_group • mv
10
2026-09-18 • via Nuitee
V
Vanessa • solo_traveller • ch
9
Super
Pros:

Tous

Cons:

Rien

2026-09-17 • via Nuitee
L
lisa176 • solo_traveller • fr
9
2026-09-17 • via Nuitee
C
Claudia • couple • au
7
2026-09-16 • via Nuitee
R
ReginaFPIllay • solo_traveller • gb
4
Beautiful hotel, but the service really let it down
Pros:

Beautiful hotel, but the service really let it down

We stayed at Amari Colombo for two nights. The hotel itself is beautiful, with a luxurious feel and lovely city views. The breakfast was also excellent, with a great selection and good-quality food.

Cons:

Unfortunately, the service was a major disappointment and significantly affected our stay.

We were travelling with our toddler and had a late flight, so we requested a late check-out to allow him to nap comfortably before travelling. The request was handled poorly and I eventually had to ask for a manager. I was told the hotel was fully booked and that a late check-out was impossible because the room needed to be turned around. However, when I said I was happy to pay, the room was suddenly available until 6pm for USD 60. We eventually accepted a 3pm check-out, but the whole situation felt unnecessarily difficult and misleading. I was also told a manager would come to speak to me, but they never did.

The Attico Bar was another disappointment. We waited over an hour for a shisha, only to be told they were still preparing it and had to call an “engineer” to fix it. The staff's attitude and the way this was communicated felt unnecessarily condescending.

We also had an uncomfortable experience with the concierge. The previous evening we had paid around USD 10 for transport to Hotel Nippon and then City of Dreams. The following morning, the concierge quoted my husband USD 20 simply to go to City of Dreams. When he questioned the price and mentioned what we'd paid the night before, the price immediately dropped to USD 10. This left us feeling that an inflated price had initially been quoted.

Overall, the hotel itself is lovely, but unfortunately the level of service and professionalism we experienced over our two days did not match the standard we expected. Several interactions left us feeling unwelcome rather than valued as guests.

2026-09-16 • via Nuitee
S
Savunthararasa • couple • lk
10
A very pleasant stay in a beautiful hotel, made even better by the amazing staff and a lovely room upgrade.
Pros:

I really liked the luxurious feel of the hotel, its great location, and the beautiful room I was allocated following a very appreciated upgrade. The staff were absolutely amazing welcoming, attentive, and genuinely helpful throughout my stay.

Cons:

Nothing major, but there are a few details that could make the experience even better. For example, the shower hose holder is positioned quite low, the sofa in the living area does not face the TV, and there is no TV in the bedroom. The blackout blinds also let quite a lot of light through at the sides, and as there is no door separating the bedroom from the bathroom area, the light can easily disturb someone who is still sleeping. These are small details, but improving them would really elevate an already very nice and luxurious property.

2026-09-16 • via Nuitee
S
Silvia • solo_traveller • it
7
2026-09-16 • via Nuitee
S
Syed Nazir • family_with_children • my
9
Just had a good time
Pros:

Beautiful view

Cons:

Lobby being on 6th floor

2026-09-15 • via Nuitee
T
Tharuka • couple • lk
8
Relaxing city getaway in the heart of Colombo
Pros:

Central location and spectacular views of the city and ocean

Cons:

Nothing

2026-09-14 • via Nuitee
V
vanniasingam • solo_traveller • gb
10
2026-09-13 • via Nuitee
L
LAREEF • solo_traveller • mv
10
Pros:

The staff was very helpful and professional

2026-09-13 • via Nuitee
B
Boris • couple • es
10
Impecable
Pros:

El trato del personal fue excepcional. Nos facilitaron una habitación en lo pisos superiores con una vistas al océano espléndidas. El desayuno buffet es excelente, con gran variedad de opciones y preparación al momento, exquisito.

2026-09-13 • via Nuitee
G
Goto • solo_traveller • lk
4
2026-09-11 • via Nuitee
N
Nayab • couple • pk
8
2026-09-10 • via Nuitee
F
Fadi • solo_traveller • ae
10
2026-09-10 • via Nuitee
M
maaisha • solo_traveller • mv
10
I enjoyed.
Pros:

Rooms are very clean and also employee are very friendly and welcoming. Food is amazing.

2026-09-09 • via Nuitee
L
Louis • couple • sc
10
Highly recommend.
Pros:

The staff were extremely friendly, welcoming, and helpful throughout my stay. The hotel was clean and well maintained, and the breakfast was amazing, with a great selection and overall quality.

Cons:

I had a very pleasant stay at Amari Colombo.

My only concern relates to security at the hotel entrance. Given Sri Lanka’s history of terrorist attacks, I believe security screening at hotels should be taken very seriously. During my stay, I noticed that not all guests entering the hotel appeared to be consistently screened or checked. This raises a security concern, as potentially dangerous or prohibited items could be brought into the hotel without being detected.

I would strongly recommend that the hotel review and strengthen its entrance security procedures and ensure that screening is carried out consistently for everyone entering the premises.

Apart from this security concern, I have no negative comments about the hotel. I genuinely enjoyed my stay and was very satisfied with the cleanliness, breakfast, and especially the friendliness of the staff.

2026-09-08 • via Nuitee
A
Ajith • couple • us
5
Pros:

Location

Cons:

I don’t like their customer service and bathroom wasn’t clean

2026-09-08 • via Nuitee