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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Terrace
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Family rooms
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Garden
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Luggage storage
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Airport shuttle
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Tour desk
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Spa/wellness center
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Barber/beauty shop
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
Review Highlights
Categories
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Property Description
Tropical Oasis near Playa del Carmen Beach
Outdoor Pool and Lush Gardens: Enjoy a refreshing dip in our small outdoor pool, nestled among terraces and tropical gardens, just steps away from Playa del Carmen Beach.
Cozy and Well-Equipped Rooms: Retreat to your air-conditioned room, tastefully decorated in warm hues, featuring cable TV, a ceiling fan, and a safe for your convenience. Pamper yourself in the private bathroom equipped with a hairdryer.
Concierge Services and Convenient Location: Let our concierge assist you in arranging airport transfers and exploring the Riviera Maya region. With a prime location in central Playa del Carmen, you're just a short stroll away from a variety of shops, restaurants, and bars.
Book now to experience the perfect blend of relaxation and adventure at Hotel Casa de las Flores!
When booking 3 rooms or more, as well as for more than 3 nights, different policies and additional supplements may apply.
Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.
Breakfast service from 7:30 to 12:00.
In case of invoice it is necessary to present your updated tax statement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
La ubicación es muy buena. Lugar tranquilo para descansar. Las instalaciones muy buenas.
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Muy buena ubicación cerca de la plaza 28 de julio, tranquilo, silencioso. Pude descansar plácidamente y llegar a los sitios de mi interés caminando. Estaba limpio.
al regresar de la fiesta y ducharme por la noche, no había agua caliente. El agua salía a temperatura ambiente; no estaba fría, pero tampoco lo suficientemente caliente para una ducha como la deseaba en ese momento. Fuera de ahí, todo excelente!
Es un hotel pequeño, bonito, con una temática de hacienda Mexicana, me gustó, es cómodo y muy bien ubicado, muy cerca de la playa y de la avenida 5. Lo recomiendo
No cuenta con restaurante en las instalaciones del hotel
pool, architecture, staff
shower not powerful sometimes not hot enough, Bkf needs to be taken in another restaurant with limited choices..
Tres bel etablissement
Le bruit de la construction à coté
Comfortable and spacious rooms. Everything was clean and the aircon and wifi worked great. Very convenient location, easy walking distance to the main pedestrian area, the ADO bus station, and a large Walmart. Nice to have a water station in reception to be able to fill bottles.
The only improvement would be to have better water pressure in the showers. But otherwise everything was great!
Todo, la alberca, la limpieza
Muy limpio, la Atencion Del personal fue excelente, queda súper cerca de todo, d Ela quinta avenida de los buses.
Bonito alojamiento en Playa de Carmen, bien ubicado y con habitaciones amplias. El personal fue muy amable y estuvo pendiente durante toda la estancia.
Nada, fue todo perfecto.
La limpieza y cercanía a la playa.
Las camas eran muy incómodas,la nevera hacía mucho ruido el aire acondicionado no funcionaba(aunque nos cambiaron a una habitación que sí funcionaba pero las camas eran también incómodas y la nevera ruidosa,el baño se tapo tuvieron que destaparlo y me picaron bichos.
La ubicación es excelente y el personal muy amable muchas gracias a Jesús por estar atento a nuestras inquietudes
la vista, el lugar en general y la limpieza de la habitacion
The gentleman on reception was fantastic - friendly, helpful and gave us lots of great information on the facilities at the hotel and tips on local places to eat - we took him up on his recommendation. The hotel was so picturesque and friends/family loved seeing our photos here. The hotel is within 10 mins walking distance of the ADO bus station, a huge Walmart, and Plaza Las Perlas which was the 'downtown Playa del Carmen' pick up point for our Xcaret and Chichen Itza tours. The hotel and neighbourhood had a very peaceful vibe but we found many fun bars within 5- 10 min walk including a karaoke night We booked the upgraded Superior King Room and were assigned a lovely room with shutters opening up into a view of the inner courtyard and pool from a floor up which felt like an absolute dream. Good aircon system in the room. We were able to store our luggage all day in the storage room by reception and collect it in the night after Xcaret. We had quite a complicated itinerary and only had 1 night at this hotel but next time I would love to book a longer stay. We would love to try the pool one evening as we saw others doing and can't wait to return! Photos taken at night as we arrived in the evening.
Nothing
Desde el primer día nos sentimos como en casa. Todo el personal es encantador: los recepcionistas, las chicas de la limpieza, el chico de mantenimiento… todos siempre atentos, amables y con una sonrisa.
El hotel tiene un encanto especial, parece una auténtica hacienda mexicana, llena de flores, plantas y rincones preciosos donde incluso puedes encontrarte animalitos que hacen el lugar aún más mágico.
La limpieza impecable, las habitaciones muy cómodas y el ambiente tranquilo hicieron que pasáramos una semana excepcional.
Y algo que agradecimos muchísimo fue el trato humano que tuvieron con nosotros el último día. Aunque debíamos dejar la habitación a las 12 y nuestro vuelo salía a las 9 de la noche, nos permitieron ducharnos antes de irnos y nos ofrecieron toallas y jabones sin ningún coste adicional. Ese tipo de detalles marcan la diferencia.
Gracias por hacernos sentir tan bien cuidados. Sin duda, volveríamos una y mil veces. 🌺🇲🇽
Absolutamente nada todo estuvo estupendo 👏🏻👏🏻
un hotel qui met de par sa décoration vite dans le ton du mexique
accueil serviable
5 minutes à pieds de tout ce qu'il y a à voir à playa (ferry, jardin, 5e avenue)
petit déjeuner dans un restaurant à 3 minutes copieux
Todo, ubicación, limpieza, decoración, personal, los gatos, la piscina....
Nada que indicar
Hôtel familial, très près du centre. Il est immergé dans les arbres et au calme. Hôtel très coloré et représentatif du Mexique. Personnel aimable et souriant. Chambre et salle de bain nettoyées tous les jours jours ainsi que changement du linge tous les les jours. Lit king size Très cosy agréable
Rien
Comfortable, clean and close to everything you need :)
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