L'Aurora Inn

Hotels
8.4 (2369 reviews)
15 calle "A" 7-52 zona 13 Aurora 1 , Guatemala , gt

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Limited cleanliness issues
Some wait times for service

Categories

Cleanliness
7.49
Some guests reported issues like limited cleanliness and dirty curtains.
Service
8.96
Guests appreciated the helpful and friendly staff who provided excellent service.
Location
9
The hotel is conveniently located near the airport, making it ideal for travelers.
Room Quality
7.95
Rooms were described as modern, comfortable, and spacious.
Amenities
8.48
The hotel provides amenities like free shuttle service and breakfast.
Value for Money
8.44
Guests felt they received good value for the price paid.
Food and Beverage
8.49
Positive feedback on food quality, with pleasant dining experiences.
Overall Experience
8.36
Overall positive experiences, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:29

Property Description

Luxurious Accommodation

L'Aurora Inn, conveniently situated in Guatemala, offers a luxurious stay just a stone's throw away from popular attractions. The property boasts a 24-hour front desk, airport transfers, and free WiFi, ensuring a seamless experience for guests.

Comfort and Convenience

Each well-appointed unit at L'Aurora Inn features modern amenities such as air conditioning, a flat-screen TV, and a coffee machine. Guests can unwind in style with a relaxing bath using complimentary toiletries, promising a comfortable and convenient stay.

Prime Location

With key landmarks like Santa Catalina Arch and Pacaya Volcano in close proximity, L'Aurora Inn is the perfect choice for travelers seeking both leisure and adventure. Experience the best of Guatemala with a stay at our exquisite hotel.

Book your stay at L'Aurora Inn now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2369 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
B
Brayan solo_traveller gt
10
Pros:

El traslado al aeropuerto - Hotel es a toda hora, llegamos de madrugada y fueron por nosotros

2026-07-25 via Nuitee
F
Francesco couple co
10
Eccellente
Pros:

Hotel pulito e accogliente, ottimo per chi ha un volo la mattina presto. Dispone anche di un trasporto gratis all'aeroporto la Aurora che si potrebbe anche raggiungere a piedi in pochi minuti. Se devi partire prima dell'ora della colazione ti danno un sacchetto con la colazione da consumare in camera o in viaggio

Cons:

Il Wi-fi era un po' intermittente, non so se c'erano problemi in quel momento ma niente di grave

2026-07-24 via Nuitee
S
Staci solo_traveller us
10
My favorite place to stay when flying in or out of GC.
Pros:

The staff here is exceptional. This is my second time staying here. I had to add my son to my reservation after it was already made. Andre was communicative and accommodating to my changes. He went above and beyond to help us out. The beds are super comfortable. The sheets and towels are of the highest quality. The food and room service is exceptional. And the free shuttle to the airport makes the travel day so much easier. I highly recommend for outgoing flights or arriving late at night to stay at this hotel.

Cons:

Nothing everything is perfect 😊

2026-07-23 via Nuitee
C
Cachard solo_traveller fr
10
Pros:

El personal es muy amable. Las habitaciones son seguras. La cama está muy comoda. El desayuno muy bueno. Nos lo trajeron a la habitación. El servicio fue impecable.

2026-07-23 via Nuitee
A
Ariana Carolina family_with_children cr
10
Excelente alojamiento, modernas instalaciones, cerca del Aeropuerto y ofrecen traslado gratuito!
Pros:

Limpio y moderno, cerca del aeropuerto.

Cons:

Todo estuvo bien

2026-07-23 via Nuitee
H
Hope couple us
8
Pros:

We really enjoyed the terrace and the breakfast delivered to our room was a plus.

2026-07-23 via Nuitee
M
Mario extended_group cr
10
Muy bien!
Pros:

Ubicación e instalaciones

2026-07-22 via Nuitee
A
Anna-Lena family_with_children de
9
2026-07-21 via Nuitee
F
Frank solo_traveller ch
8
gutes Hotel für 1 Nacht nach Ankunft
Pros:

sehr nahe am Flughafen, Abholservice funktioniert einwandfrei

Cons:

der Safe funktionierte nicht

2026-07-20 via Nuitee
S
S. couple nl
9
2026-07-18 via Nuitee
V
Vargas Alfaro family_with_children cr
1
Cons:

No puedo dar opicion pues mi reservación fue cancelada un día antes de la fecha de hospedaje, me comunique con ellos para saber que pasó y me indicaron que al parecer tuvieron problemas en realizar el cargo, les indiqué que me interesaba mantener la reserva y que yo pagaría en el lugar de ser el caso y me dijeron que ya no tenían espacio habían alquilado la habitación.

2026-07-16 via Nuitee
M
Marcelo solo_traveller uy
5
Buen lugar, pésima orientación y opciones al turista.
Pros:

Buena habitación, el servicio al turista pésimo, me quisieron cobrar un trasporte 5 veces más. no se adaptan alas posibles realidades del los turistas.

Cons:

Al parecer hay una na orden de más arriba de no darte posibilidades. No se preocupen existe Google.

2026-07-16 via Nuitee
G
Griselda solo_traveller cr
8
Pros:

Cercanía al aeropuerto, los desayunos

Cons:

Recibir uno de los platos donde sirvieron la fruta quebrado y recibir la queja y el cobro por parte del trabajador que se encontraba en la recepción. Por dicha tenía foto y vídeo donde se demostraba que así se recibió el plato y tuve que retractarse en cuánto. Así que tengan ese cuidado sobretodo con el servicio de alimentación a la habitación.

2026-07-14 via Nuitee
B
Bella solo_traveller us
9
It was a convenient, easy, and clean stay. Also having air conditioning was very nice.
Pros:

The location was very close to the airport. The breakfast was nice.

Cons:

N/A

2026-07-13 via Nuitee
P
pascal solo_traveller fr
9
Pros:

Chambre propre et moderne.
A 5 minutes à pied de l’aéroport : idéal pour une arrivée par un vol tardif ou un départ matinal

2026-07-12 via Nuitee
M
Marcelo couple uy
6
Podría ser una linda estadía pero solo quieren sacarte hasta el último Quetzal.
Pros:

El alojamiento está muy bien, buenas camas, muy lindo la habitación pero hay algo que me cae muy mal es que no se adapta a las posibles realidades del los viajeros. Necesitaba un transporte a otra ciudad y si bien ya había averiguada les pregunté -siempre es lindo dar la oportunidad a quien te recibe bien- pues bien me ofrecieron un precio 5 veces superior y cuando les pedí otra opción me dijeron que no sabían, no fueron capaces de agarrar una computadora o teléfono y darme otra opción. Cuando me estaba yendo les pedí si me podían guardar 2 bolsos por 2 horas y se negaron me cobraron el precio por 24 hs. Mientras salía a almorzar antes de viajar. Sinceramente me parece vergonzoso, son enemigos del turista.

Cons:

Las opciones a resolver las diferentes realidades, sinceramente ya habitación con vista a un patio ciego no vale eso. A menos claro que sean serviciales vos que no sucedió.

2026-07-11 via Nuitee
M
Matarrita couple cr
10
2026-07-11 via Nuitee
E
Edwin solo_traveller gt
2
2026-07-10 via Nuitee
R
Ruslan solo_traveller az
10
2026-07-09 via Nuitee
J
Jeweleen solo_traveller ph
1
Not worth your money
Pros:

Location

Cons:

Whole stay in Guatemala they have the rudest staff and I stayed at Hostels where staff were friendly and spoke english or try to communicate. Here staff didnt even try to communicate in English, they were annoyed. The only front desk guy spoke English and he was so demanding about payment like Pay now! I just arrived hold on. No customer service or hospitality training. Airport pick up was unsafe. They dont give you driver name or car details. You have to give your own details. So weird. Tv did not work, sockets were hit or miss. Breakfast was good tho

2026-07-08 via Nuitee