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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Laundry
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Airport shuttle
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Fax/photocopying
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Ironing service
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Car hire
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Breakfast in the room
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Vending machine - drinks
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Vending machine - snacks
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Airport shuttle (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
L'Aurora Inn, conveniently situated in Guatemala, offers a luxurious stay just a stone's throw away from popular attractions. The property boasts a 24-hour front desk, airport transfers, and free WiFi, ensuring a seamless experience for guests.
Comfort and Convenience
Each well-appointed unit at L'Aurora Inn features modern amenities such as air conditioning, a flat-screen TV, and a coffee machine. Guests can unwind in style with a relaxing bath using complimentary toiletries, promising a comfortable and convenient stay.
Prime Location
With key landmarks like Santa Catalina Arch and Pacaya Volcano in close proximity, L'Aurora Inn is the perfect choice for travelers seeking both leisure and adventure. Experience the best of Guatemala with a stay at our exquisite hotel.
Book your stay at L'Aurora Inn now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
El alojamiento está muy bien, buenas camas, muy lindo la habitación pero hay algo que me cae muy mal es que no se adapta a las posibles realidades del los viajeros. Necesitaba un transporte a otra ciudad y si bien ya había averiguada les pregunté -siempre es lindo dar la oportunidad a quien te recibe bien- pues bien me ofrecieron un precio 5 veces superior y cuando les pedí otra opción me dijeron que no sabían, no fueron capaces de agarrar una computadora o teléfono y darme otra opción. Cuando me estaba yendo les pedí si me podían guardar 2 bolsos por 2 horas y se negaron me cobraron el precio por 24 hs. Mientras salía a almorzar antes de viajar. Sinceramente me parece vergonzoso, son enemigos del turista.
Las opciones a resolver las diferentes realidades, sinceramente ya habitación con vista a un patio ciego no vale eso. A menos claro que sean serviciales vos que no sucedió.
Location
Whole stay in Guatemala they have the rudest staff and I stayed at Hostels where staff were friendly and spoke english or try to communicate. Here staff didnt even try to communicate in English, they were annoyed. The only front desk guy spoke English and he was so demanding about payment like Pay now! I just arrived hold on. No customer service or hospitality training. Airport pick up was unsafe. They dont give you driver name or car details. You have to give your own details. So weird. Tv did not work, sockets were hit or miss. Breakfast was good tho
Muchas gracias por la atención
Excellent amenities, comfortable beds, and delicious food. Quick free transfer from and to the airport, very helpful staff
スタッフが親切
空港に近い
They got the order mixed up, my daughter ordered 2 omelets with no ham, but it came with ham. My husband's waffles came with no butter.
Clean, convenient for our early morning flight, comfy bed, effective air conditioning, big shower, incredibly helpful staff despite our limited Spanish, breakfast to-go and included airport shuttle very appreciated
N/a
Bien todo
Great location for airport. Helpful staff.
Overstuffed pillows impossible to sleep on. Family hotel so can be noisy. Multiple LEDs around room that illuminate it, preventing sleep until covered.
Habitaciones Limpias y cómodas con camas excelentes
poca variedad en la oferta del desayuno
Location
they refuse receive dollars and use the very different change rate for example now from dollar to gtq is 7.62 and they use 7
Almost 10%
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