Brach Madrid - Evok Collection

Hotels
9.5 (224 reviews)
20 Calle Gran Vía , Madrid , es

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Great location
Comfortable beds
Cons:
Service delays
Limited breakfast options
Missing items in the room

Categories

Cleanliness
8.69
Generally good but some attention to detail needed as items were missed.
Service
9.66
Friendly staff but some service delays noted.
Location
10
Excellent location close to attractions and amenities.
Room Quality
9.98
Unique and beautifully designed rooms with comfortable beds.
Amenities
9.68
Stylish decor and quality amenities, though some items were missing.
Value for Money
9.64
Overall good value considering the experience and location.
Food and Beverage
8.69
Mixed experience with limited breakfast options.
Overall Experience
9.68
A generally positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:39

Property Description

Luxurious Amenities
Experience 5-star luxury with city views, indoor pool access, and impeccable concierge service.

Elegant Rooms
Indulge in comfort with air conditioning, flat-screen TV, Blu-ray player, and a modern private bathroom.

Dining Excellence
Savor a delicious breakfast with various menu options and dine at the on-site restaurant offering diverse cuisine choices.

To secure your stay at Brach Madrid - Evok Collection and immerse yourself in unparalleled luxury, book now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 224 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 9.98
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 8.69
Overall Experience: 9.68
C
Cécé David couple ch
10
Magnifique
Pros:

J’ai beaucoup aimé l’ambiance générale de cet hôtel tant la décoration que le personnel au petit soin que la restauration.

Cons:

J’ai tout aimé. Pour

2026-05-28 via Nuitee
N
NicoRoberti family_with_children pt
10
French Luxury in the Spanish capital.
Pros:

What an amazing design! A french touch in the heart of Madrid perfectly located and suited for modern health concious guests. Bakeries were delicious, and staff thoughtful.

Cons:

The gym was missing a few accessories on the pull machines to be able to broaden the exercices for usual workouts.

2026-05-27 via Nuitee
E
Elena couple es
10
2026-05-26 via Nuitee
A
Alexia family_with_children ch
9
2026-05-26 via Nuitee
E
Erica couple cr
10
Just perfect!
Pros:

Gym 24/7, smell all around the common areas, service and staff were so helpful and profesional. Food: the yogurt, spreads, salads, fresh fruit and all the egg options were amazing. We really enjoyed breakfast every morning here. Croissants were incredible :)

Cons:

They can offer a better pillow option for the bed, one that is not too flat and can accommodate to people who need a bit more support.

2026-05-22 via Nuitee
K
Kharien family_with_children be
9
Ons verblijf in Brach Madrid was een perfecte mix van luxe, gezelligheid en stijlvolle Madrid vibes, met topservice en e
Pros:

Locatie top!
Personeel top!
Prachtig interieur en restaurant is een van de beste in Madrid

Cons:

De kamers zijn iets aan de kleine kant, maar we kregen een upgrade naar een ruimere kamer omdat onze zoon van 11 jaar ondertussen bijna als een volwassene kan doorgaan 😊

2026-05-17 via Nuitee
S
serena couple ae
10
Most beautiful hotel
Pros:

One of the best hotels i’ve ever been to, and so beautifully designed, all the staff are wonderful

Cons:

Absolutely nothing

2026-05-17 via Nuitee
B
Benjamin couple fr
10
2026-05-14 via Nuitee
A
Ahmed couple sa
10
2026-05-14 via Nuitee
Y
yasmin solo_traveller ad
9
2026-05-14 via Nuitee
A
Anne solo_traveller fr
8
Bien mais pas incroyable
Pros:

Le style, la décoration, l’élégance

Cons:

La dimension de la chambre
Trop de portes dans la chambre qui se gênent entre elles , manque d’un siège pour se chausser , de rangements…
Le personnel n’est pas passer que le premier soir pour préparer le coucher , demande de chaussons plus grands non aboutie…

2026-05-11 via Nuitee
L
LUC family_with_children fr
9
2026-05-11 via Nuitee
I
Ivana solo_traveller rs
10
2026-05-10 via Nuitee
R
Robert couple de
10
2026-05-08 via Nuitee
N
Narjisse couple ae
9
2026-05-08 via Nuitee
R
Robert couple de
10
2026-05-08 via Nuitee
J
Jessica couple nl
10
Exceptional service, beautiful decor
Pros:

Exceptional service, beautiful decor

2026-05-06 via Nuitee
C
Catherine couple fr
10
Charmant séjour ! L'hotel est magnifique.Bravo à tout le personnel efficace, compétent et à l'écoute
Pros:

délicieux copieux varié

Cons:

l' éclairage de la salle de bain insuffisant. J avais demandé 2 couettes, ce que vous avez fait, je suggère que vs mettiez des couettes individuelles plutôt que des doubles, un peu encombrantes :))

2026-05-05 via Nuitee
R
Rune Johan family_with_children es
10
2026-05-04 via Nuitee
N
Nils Petter solo_traveller se
10
2026-05-03 via Nuitee