Wyndham Garden San Jose Escazu, Costa Rica

Hotels
Wyndham Hotels & Resorts
8.1 (3757 reviews)
West Side of Play and EPA Store , San José , cr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Great amenities
Cons:
Cleanliness issues
Room maintenance needed
Food quality inconsistent

Categories

Cleanliness
7.24
Overall cleanliness was reported poorly; issues with room maintenance and dirty carpets were noted.
Service
8.71
Staff were generally receptive and helpful, with positive mentions of service quality.
Location
9.25
Location received positive mentions for being central and convenient.
Room Quality
6.7
Rooms have aging amenities and some reported issues with noise and comfort.
Amenities
8.73
Amenities like the gym and pool were praised as excellent.
Value for Money
8.19
Value was mixed; some found it good while others were disappointed by certain aspects.
Food and Beverage
7.74
Food quality in breakfast was criticized, though it was noted that options were good.
Overall Experience
8.21
General experience was decent but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:46

Property Description

Luxurious Amenities

Indulge in the indoor swimming pool, terrace, and hot tub. Stay connected with free high-speed WiFi throughout the hotel.

Elegant Rooms

Experience modern décor, air conditioning, flat-screen cable TV, and a minibar in every room. The bathrooms are equipped with complimentary toiletries and a hairdryer.

Convenience at Your Fingertips

Dine at El Cortijo for delicious international cuisine or enjoy room service until 22:00. Take advantage of the transportation services and explore nearby attractions easily.

Ready to experience luxury and convenience at Wyndham Garden San Jose Escazu, Costa Rica? Book your stay now and make unforgettable memories!

Important information:

Internet is 55 Mbps.

Please note that the property can only allow pets with a maximum weight of 25 poundsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$22.60 per person per night when using an existing bed.
    People no matter the age stay for US$14 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3757 reviews
Cleanliness: 7.24
Service: 8.71
Location: 9.25
Room Quality: 6.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
L
Leo solo_traveller cr
7
Pros:

Gran ubicación

Cons:

Las lámparas y el sillón necesitan renovarse.

2026-05-22 via Nuitee
J
Jeffrey family_with_children ca
2
Fraud and scam
Pros:

Clean place good location.

Cons:

I book the room in colonies the local rate. The hotel changed it to USA dollars using the wrong exchange rate in there benefit.

I booked a junior suite. The room has no plates , no glasses. It was a big room that's it. Very disappointing.

2026-05-21 via Nuitee
H
Herrera solo_traveller pa
9
Pros:

La habitación era amplia, cama grande y cómodo. El baño muy limpio.

Cons:

El desayuno podría ser más variado

2026-05-21 via Nuitee
S
Sindy Paola extended_group co
10
2026-05-20 via Nuitee
C
Connie solo_traveller ca
3
Thank gosh it was brief!
Pros:

Clean

Cons:

My room was horrible. I had little to no sleep listening to semi truck air brakes outside my window all night. Horrible room for the noise.

2026-05-20 via Nuitee
N
Nelson couple cr
7
Pros:

Ubicación

Cons:

Instalaciones

2026-05-19 via Nuitee
V
Vargas extended_group pa
5
Estadía regular
Cons:

El desayuno cada vez mas pobre y sin variedad

2026-05-18 via Nuitee
A
Allan solo_traveller cr
2
Bad experience for senior adults
Pros:

The food was good and the staff in the kitchen were kind. Noise isolation was good.

Cons:

The room is not suitable for senior adults despite being a “premium” room. The facilities seem old and not cared for, loose towel holders, the TV remote did not work, the kitchenette was not really useful. The bathroom floor is slippery and without any guardrails to hold onto. We gifted this stay to our parents for my mom to recover from a minor surgery, they left dissatisfied and disappointed.

2026-05-17 via Nuitee
T
Tatiana solo_traveller cr
10
Nice
Pros:

Room is wide

Cons:

My room had noise from the highway

2026-05-15 via Nuitee
J
Joselyn extended_group cr
10
2026-05-14 via Nuitee
V
Veronica couple cl
9
Pros:

Muy buen desayuno

2026-05-13 via Nuitee
Y
YONATAN couple il
9
We had a pleasant stay
Pros:

We had a big room and the mattresses on the beds were good, but the pillows are too big and hard.
Good breakfast with many choices.
A nice pool, but not deep enough to swim in
Shopping mall very close by with restaurants.

2026-05-13 via Nuitee
E
Evelyn couple cr
10
Great for value
Pros:

Very confortable bed, spacious room and great pool.

Cons:

The room itself didn’t seem updated and the carpets in the aisle look dirty.

2026-05-13 via Nuitee
M
Melisa couple cr
9
2026-05-12 via Nuitee
H
Huberth couple cr
6
Pros:

Great location

Cons:

Pretty basic breakfast

2026-05-11 via Nuitee
F
Freddy couple es
10
Pros:

Nuestra estancia en Wyndham Garden San Jose Escazu fue muy buena. ⭐⭐⭐⭐⭐

Todo estuvo correcto y cumplió perfectamente con nuestras expectativas. La habitación era cómoda, limpia y adecuada para descansar después de recorrer la ciudad.

El personal fue amable y profesional en todo momento, haciendo el check-in y la estancia muy agradables. Además, la ubicación resulta muy práctica, especialmente para moverse por San José y sus alrededores.

En general, una experiencia cómoda, tranquila y recomendable para quienes buscan un hotel funcional, bien ubicado y con buen servicio en Escazú.

2026-05-10 via Nuitee
B
Beth couple ni
1
Fatal
Cons:

Las habitaciones estaban sucias llenas de polvo, realicé mi check in a la 1 de la madrugada llegué cansada, pero de igual forma fue imposible dormir por el polvo en las camas; y el ruido de la calle es impresionante

2026-05-09 via Nuitee
P
Pedro solo_traveller pa
8
2026-05-09 via Nuitee
V
Vanessa couple gb
7
Generally a good stay & good value for money! Definitely recommend.
Pros:

Does what it says on the Tin! The food was good, the breakfast was very good with a wide selection of food & drink. Our room was clean & the beds were very comfortable with pristine white sheets & great comfortable pillows. The shower was clean & had good pressure with lots of clean white towels so overall a good stay! A bit dated & some of the Staff could have been a bit more helpful & a bit friendlier, but for what we payed very good value for money! Would definitely stay again!

Cons:

It was in an area of San Jose where the Mini bus from Puerto Viejo wouldn’t drop us! It’s about 10mins in an Uber from The Hilton (the closest point from the Hotel the mini bus would drop us) but trying to get an Uber in that part of town was a nightmare! We waited over 40mins & 2 cancelled rides for an Uber to get us there, and after a 7hr trip on a minibus that was not fun! The air con was a bit loud & rattley but kept the room nice & cool. Some of the staff are not the friendliest & the receptionist at checkin did not give enough information on everything arrival. They did not tell us what time, or where the breakfast was in the morning we had to ask, & did not tell us that we had to use our Entry key to use the lift. Also We were not told about the facilities in the hotel ie. pool etc or the times they were in operation, that we googled, This should all be basic standard information for guests on arrival. Also when we arrived at 7.30pmish in the evening after a 7hr mini bus journey & me with broken ribs, there was no-one at the reception to help with our bags nor did they offer, we had to ask, so they could be a little bit more on the ball regards customer service but for what we payed was generally a good stay!

2026-05-09 via Nuitee
C
constanza family_with_children cl
6
Muy caro para lo que es
Pros:

es silencioso, camas agradables para dormir

Cons:

No existe mucho personal en el hotel, en la entrada no hay guardia y en recepción con suerte te encuentras a alguien ahí.
A la hora del desayuno todo muy sucio.
Las instalaciones muy antiguas. Y es difícil salir del hotel caminando debido a que esta al otro lado de la carretera y hay que pasar bajo un puente

2026-05-08 via Nuitee