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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Bar
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Fax/photocopying
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Street parking
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Special diet menus - on request
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Modern Amenities
Indulge in our beautifully styled rooms with flatscreen TVs, free Wi-Fi, and parking for your convenience.
Award-Winning Dining Experience
Savor the flavors of contemporary Asian fusion at Sohe or enjoy Californian-inspired cuisine at 97 & Social, complemented by an extensive cocktail menu.
Vibrant Location and Nearby Attractions
Explore independent shops and bars in Jesmond, or take a short trip to the bustling center of Newcastle for a memorable city break.
Book now for an unforgettable stay at Cairn Hotel Newcastle, where luxury meets comfort and style.
When booking group reservations, different policies will apply. Please contact the property prior to booking for further information.
Please note that the small double room cannot accommodate a baby cot.
If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.
A damage deposit of GBP 20 is required on arrival for groups of 5 or more people. This will be collected in cash and will be returned on check out subject to an inspection of the property.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
Location
Guest Reviews
Nothing
Put in an attic room in a property away from the main hotel. I appreciate the uk is in a heatwave but you would not be allowed to keep animals in a room that hot and the fan provided inadequate. Worst 2 nights I've ever had in a hotel.
Ideal location
We stayed for one night and, for what we needed, it was perfectly adequate.
The positives were the excellent location for Jesmond, and the free parking (although it’s limited and can’t be guaranteed). The price was also very reasonable for the area. Despite being in a busy location, the room was surprisingly quiet. There were plenty of plug sockets too, which was a nice touch.
The main disappointment was that we weren’t actually staying in the hotel advertised, but in the building across the road with an unmanned reception. This is mentioned in the small print, but it wasn’t obvious when booking. It gave the impression that unless you book one of the higher-standard rooms, you’re likely to be placed in the annex.
The room itself was very small, as was the bathroom. The shower tray didn’t drain properly, so after a couple of minutes the water overflowed onto the bathroom floor. The sink also drained very slowly.
Overall, if you’re just looking for somewhere to sleep for the night in a great location at a good price, it’s fine. However, if you’re expecting more of a hotel experience, you may be disappoint
Location
No ventilation in the bathrooms, unfriendly staff. Weeds and litter on entrance
Good location. Guy who checked us in was nice and helpful.
We were told when parking we would block someone in, but that it would be fine we may just get a call in the morning to move. We didn’t expect that call at 7am!
Reception staff on the morning were pretty rude. She wasn’t apologetic for ringing and waking us at 7am to move our car. When we went down the next morning to check out, she was busy having a conversation with another staff member which seemed more important than assisting us, which came across quite rude.
The location was handy for what we had planned for our stay.
Our room (305) was at the very top of the building and as we went up to our room you could feel the building getting warmer and warmer until we got to our room which was boiling hot and due to there being restraints on the windows we couldn’t open them enough to get any cold air in to the room.
not a lot to be fair.
the room was in another building across and down the road from where I thought I was staying, I don't recall seeing anything with regards being part of a collection or I would have choose to stay elsewhere.
the hotel across the road was ok, i did make the mistake of booking a twin room which was resolved and we got moved.
the hotel is above a very bust student pub which was very noisy and to make matter worse there was night time roadworks which kept us awake, these works would have notified businesses in the area, yet we didn't get any notification about these works, reception staff didn't even comment on them when checking in.
the room itself was ok, bed comfortable, bathroom clean. nowhere to hang towels within the bathroom, but generally the experience wasn't great due to the stay in the hotel across the road and not the cairn hotel as expected, very misleading and we made the decision not to walk back upto the cairn to eat food or use the bar facility.
not great at all.
Good
Property was affordable
Was put in the other location they had. Was right above a student bar which got very loud. No issues otherwise. Get what you pay for. Would use again if needed
Location
Location in Jesmond..
Felt a little tired carpets/corridors etc
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