Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Hotels
7.4 (6207 reviews)
97/103 Osborne Road, Jesmond , Newcastle upon Tyne , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Friendly staff
Cons:
Cleanliness issues
Comfort of bedding
Room quality

Categories

Cleanliness
6.4
Issues with cleanliness noted, including unclean towels and room.
Service
7.9
Staff were generally described as lovely and helpful.
Location
8.4
Good location close to services and easy to reach.
Room Quality
6.4
Rooms were described as run down and some issues with comfort.
Amenities
6.9
Basic amenities were present, but some issues with maintenance.
Value for Money
7.4
Generally good value for budget hotel, with fair pricing.
Food and Beverage
8.4
Breakfast was noted as nice and standard, meeting needs.
Overall Experience
7.4
Overall decent experience, with both pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation and Modern Amenities
Indulge in our beautifully styled rooms with flatscreen TVs, free Wi-Fi, and parking for your convenience.

Award-Winning Dining Experience
Savor the flavors of contemporary Asian fusion at Sohe or enjoy Californian-inspired cuisine at 97 & Social, complemented by an extensive cocktail menu.

Vibrant Location and Nearby Attractions
Explore independent shops and bars in Jesmond, or take a short trip to the bustling center of Newcastle for a memorable city break.

Book now for an unforgettable stay at Cairn Hotel Newcastle, where luxury meets comfort and style.

Important information:

When booking group reservations, different policies will apply. Please contact the property prior to booking for further information.

Please note that the small double room cannot accommodate a baby cot.

If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.

A damage deposit of GBP 20 is required on arrival for groups of 5 or more people. This will be collected in cash and will be returned on check out subject to an inspection of the property.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 6207 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.4
A
Ann • solo_traveller • fr
10
2026-09-19 • via Nuitee
W
William • solo_traveller • gb
8
Would definitely stay again
Pros:

Location and fantastic staff

2026-09-19 • via Nuitee
R
Richard • couple • gb
8
Great comfortable stay - will be back
Pros:

Location was great / the bar was fab with excellent beer

Cons:

Breakfast quality could be higher

2026-09-19 • via Nuitee
R
Russell • solo_traveller • gb
8
Pros:

Clean hotel in a good location near lots of bars. Staff helpful and friendly.

Cons:

All good

2026-09-19 • via Nuitee
H
Hariramani • solo_traveller • in
7
Great location to party and very nice space in the triple room only
Pros:

The location was super and the triple occupancy room is worth it

Cons:

The spy bar down below is very noisy till 11:30 PM and I think it was very clearly mentioned in the reviews and by the Hotel also and also it was very clearly mentioned. It’s across the street and there is no Reception, so the hotel has been transparent, and if you’re tired and you want to sleep early, then I would not recommend to stay here, but if you want to party and you want to see some nice part of Newcastle party scenes and pubs, then it’s great

2026-09-19 • via Nuitee
L
Lynn • solo_traveller • gb
10
2026-09-18 • via Nuitee
C
chris • couple • gb
3
Only recommended for students who want to go to the bars on Osborne Avenue.
Cons:

Put in a satellite hotel with no staff. Building and communal spaces were run down and tatty. Ground floor was a student bar we were right above that played loud music untill 11. Could not sleep until then. This is only suitable for students and stag/hen do's.

2026-09-18 • via Nuitee
C
Craig • couple • gb
7
Would stay there the next time I come to Newcastle
Pros:

Ideal location for GNR start area. Plenty of shops and restaurants

Cons:

Lack of lift. Only because my legs was done post the Great North Run.

2026-09-18 • via Nuitee
D
Debra • couple • gb
10
Always good
2026-09-18 • via Nuitee
T
thomas • solo_traveller • gb
10
Pros:

Very good for the price. Very cheerful and friendly. Would stay again.

Cons:

Rooms quite dated.

2026-09-18 • via Nuitee
G
Graham • solo_traveller • gb
10
Have stayed many times and will again.
Pros:

Rooms are clean and comfortable. Staff are excellent, friendly and professional.

2026-09-18 • via Nuitee
A
Anna • extended_group • ch
8
séjour bref, en transit
Pros:

Petit déjeuner parfait dans un cadre agréable. Lits de qualité.

Cons:

Description de l'emplacement du Carlton manquant de précision pour des clients arrivant en fin de soirée.
Une lampe de chevet autonome sur chaque table de nuit serait toujours un plus.

2026-09-18 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-18 • via Nuitee
E
Emily • couple • au
10
2026-09-18 • via Nuitee
W
William • solo_traveller • gb
6
2026-09-17 • via Nuitee
B
Becky • solo_traveller • gb
1
2026-09-17 • via Nuitee
S
Suzanne • couple • gb
1
I will never stay in the sister hotel again
Pros:

I thought I was booked into the cairn hotel but was told I was in their sister hotel across the road. If I had know this I wouldn’t have booked it.

Cons:

It was very run down. The bedroom halls smelled of toilet cleaner. The room itself had a very pungent odour mix between drains and bins. The room was very stuffy even with the window open. The sink had a massive crack in it and the bathroom had a lot of dubious hairs around the shower and sink. The mattress was very old and uncomfortable

2026-09-17 • via Nuitee
J
Jan • extended_group • nl
8
Prima
Pros:

Ligging tussen veel andere hotels en restaurants

2026-09-16 • via Nuitee
P
Patrick • couple • gb
1
bad
Pros:

I booked this hotel as i had stayed before in jesmond before for the great north run. i was disappointed to be told a day before i travelled that i would be staying in another building and not the hotel i booked. the building i stayed in was dirty
the room was dirty bedding/fridge/wall etc.. and was pretty noisy at night.

2026-09-16 • via Nuitee
B
Briony • couple • gb
10
Always great!
Pros:

Good area and parking

2026-09-16 • via Nuitee