Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Hotels
7.4 (6207 reviews)
97/103 Osborne Road, Jesmond , Newcastle upon Tyne , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Friendly staff
Cons:
Cleanliness issues
Comfort of bedding
Room quality

Categories

Cleanliness
6.4
Issues with cleanliness noted, including unclean towels and room.
Service
7.9
Staff were generally described as lovely and helpful.
Location
8.4
Good location close to services and easy to reach.
Room Quality
6.4
Rooms were described as run down and some issues with comfort.
Amenities
6.9
Basic amenities were present, but some issues with maintenance.
Value for Money
7.4
Generally good value for budget hotel, with fair pricing.
Food and Beverage
8.4
Breakfast was noted as nice and standard, meeting needs.
Overall Experience
7.4
Overall decent experience, with both pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation and Modern Amenities
Indulge in our beautifully styled rooms with flatscreen TVs, free Wi-Fi, and parking for your convenience.

Award-Winning Dining Experience
Savor the flavors of contemporary Asian fusion at Sohe or enjoy Californian-inspired cuisine at 97 & Social, complemented by an extensive cocktail menu.

Vibrant Location and Nearby Attractions
Explore independent shops and bars in Jesmond, or take a short trip to the bustling center of Newcastle for a memorable city break.

Book now for an unforgettable stay at Cairn Hotel Newcastle, where luxury meets comfort and style.

Important information:

When booking group reservations, different policies will apply. Please contact the property prior to booking for further information.

Please note that the small double room cannot accommodate a baby cot.

If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.

A damage deposit of GBP 20 is required on arrival for groups of 5 or more people. This will be collected in cash and will be returned on check out subject to an inspection of the property.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 6207 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.4
J
jennifer • couple • gb
8
Very good and would come again
Pros:

Overall everything was great

Cons:

The walls were a bit thin so you could hear the people walking about

2026-10-17 • via Nuitee
J
Jarmila • family_with_children • cz
9
2026-10-17 • via Nuitee
Y
Yelverton • couple • gb
10
Thoroughly enjoyed our stay. Lovely room.
2026-10-16 • via Nuitee
R
Ronald • couple • gb
2
2026-10-16 • via Nuitee
S
Sarah • couple • gb
6
2026-10-16 • via Nuitee
J
Jenni • couple • gb
10
2026-10-15 • via Nuitee
D
David • family_with_children • gb
8
Pros:

The room was good

Cons:

Not alot of space

2026-10-15 • via Nuitee
S
Steph • family_with_children • gb
10
Fantastic
Pros:

This is our second stay and we had a fantastic time celebrating my husband's birthday. The reception staff even accommodated our request for a room upgrade to stay in the main building which was very much appreciated. We will definitely be back, wouldn't stay anywhere else when we visit Jesmond, it's such a lovely hotel and great value for money.

Cons:

Nothing.

2026-10-14 • via Nuitee
A
Arul • solo_traveller • gb
8
Very convenient stay while visiting family
Pros:

Close to jesmond centre

Cons:

Car park had broken glass

2026-10-13 • via Nuitee
B
Brian • couple • gb
9
Very good. Ideal situation for our needs.
Pros:

Location Comfortable room.

Cons:

Stairs up to second floor very steep. Toilet seat very low. Other than that absolutely fine.

2026-10-12 • via Nuitee
G
Gillian Humble • solo_traveller • gb
10
Sunday night
Pros:

Staff

Cons:

Bed not that comfortable

2026-10-12 • via Nuitee
L
LESLEY • couple • gb
8
2026-10-12 • via Nuitee
M
Marco • couple • de
8
2026-10-11 • via Nuitee
J
Julie • solo_traveller • gb
7
2026-10-11 • via Nuitee
L
Laura • solo_traveller • gb
7
2026-10-10 • via Nuitee
J
jonathan • solo_traveller • gb
8
Pros:

Excellent reception staff
Comfortable room . clean and tidy

2026-10-10 • via Nuitee
L
Lydia • couple • gb
8
3 Night Stay
Pros:

Room good size
Bed comfortable
Staff friendly
Free parking

Cons:

Bathroom had drainage smell

2026-10-10 • via Nuitee
J
Joanne • couple • gb
8
Overall good experience
Pros:

Location was central to lovely restaurants and great bars

Cons:

I would have liked to have stayed in the main hotel. We were across in the Clayton which was dead on but as I said I would have liked to have been near reception and breakfast location for convenience

2026-10-10 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-10-10 • via Nuitee
J
josh • couple • gb
5
2026-10-10 • via Nuitee