Ace Hotel and Swim Club Palm Springs

Hotels
7.7 (623 reviews)
701 East Palm Canyon , Palm Springs , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool area
Cons:
High food prices
Loud music
Dated rooms

Categories

Cleanliness
7.3
Some rooms reported to be poorly maintained with sound insulation issues.
Service
8.8
Staff received positive mentions for their responsiveness.
Location
8.8
Great location mentioned, with a pleasant atmosphere.
Room Quality
7.3
Rooms described as dated and needing upgrades.
Amenities
8.3
Pool area and atmosphere were liked, but some amenities like coffee service were lacking.
Value for Money
6.8
Food and drink prices considered high relative to experience.
Food and Beverage
6.3
Food prices frequently criticized; restaurant deemed too expensive.
Overall Experience
8
Mixed sentiments lead to a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:12

Property Description

Modern Oasis in Palm Springs

Contemporary Comforts: Indulge in the stylish guestrooms equipped with modern amenities like flat-screen TVs, MP3 docking stations, and luxurious bath products, offering stunning views of the city, pool, or mountains.

Relaxation and Recreation: Unwind by one of the 2 outdoor pools or treat yourself to a rejuvenating massage at the full-service spa after a workout in the fitness center. The outdoor fireplace adds a cozy touch to your evenings.

Culinary Delights: Experience delectable American cuisine at King's Highway restaurant, sourced from seasonal and organic ingredients. End your day with a creative cocktail at The Amigo Room bar for a perfect evening.

Book now to experience the perfect blend of luxury and leisure at Ace Hotel and Swim Club in Palm Springs!

Important information:

The resort fee is applicable per room per night and includes wireless internet access, bicycle rentals and access to the swim club and the gym.

Parking is not Included in the resort fee and it will cost 10 USD + tax per car per night.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 623 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 8
K
Kilian • couple • de
9
2026-06-06 • via Nuitee
M
MELISSA • couple • us
10
Such a great staycation
Pros:

Clean and fun entertainment

Cons:

A little further from town than I would like

2026-06-04 • via Nuitee
C
Corie • couple • us
10
Artsy—Secluded—Inspiring
Pros:

Just perfect. Artistically inspiring for a work trip.

2026-06-01 • via Nuitee
J
Jeremy • extended_group • us
5
All in all it was ok …. As long as you’re comfortable with men in speedos EVERYWHERE you go! Pool- men in speedo. Ice ma
Pros:

Nice property, two pools, friendly staff.

Cons:

It should be posted that this Hotel is also endorsed by LGBTQ …. If you’re a straight couple like my wife and I you might be in for a surprise.

2026-05-31 • via Nuitee
M
Maldonado • couple • us
10
It was nice
Pros:

The pool and spacious room

Cons:

The room keys didn’t work 3xs

2026-05-27 • via Nuitee
J
Jonathan • extended_group • us
9
2026-05-26 • via Nuitee
J
jose • family_with_children • us
9
2026-05-22 • via Nuitee
D
Danica • extended_group • ca
10
Had a blast and would go back
Pros:

The vibe at the pool party and staff are amazing!

Cons:

Expensive drinks

2026-05-21 • via Nuitee
K
Kristyn • solo_traveller • us
8
Rooms aren’t cozy with the exception of the beds which are fantastic. That said, the outside is where you want to be and
Pros:

Pool and amenities

Cons:

Not cozy rooms and very expensive

2026-05-17 • via Nuitee
J
Jack • couple • us
5
2026-05-10 • via Nuitee
A
alexandre • couple • fr
5
Pas fou , surtout en famille
Pros:

Le style

Cons:

La piscine est pas autorisé au enfant , la piscine enfant donne la sensation d’être mal aimé !
Les prix du restau ne sont pas réaliste .
Pas top la chambre .

2026-04-27 • via Nuitee
S
Steven • solo_traveller • gb
10
Perfect feel and look and experience
Pros:

Setting and decor

2026-04-21 • via Nuitee
V
VC • family_with_children • us
4
Pros:

The on-site staff were very friendly.

Cons:

Unfortunately the amenities were not equivalent to our previous stay when families had access to all onsite amenities. We were not alerted that children were no longer allowed in the main pool aka the swim club and did not get full clarification until after check-in. The document at arrival that showed the restaurants etc indicated the swim club was for 18+ on Fridays-Sunday (we had trip planned Wednesday-Friday). This information was not displayed face-up when we booked. Additionally we were then told that Senior management had further restricted access to the swim club the week prior to our arrival (no notification sent) and it was only for 18+. Our tween and family were restricted to the "family/kid" pool, depth of only 4ft. While we were still able to have food ordered from the swim club, it meant a parent had to walk over to the main club to order food/drinks as well, something that would not be possible if there was only 1 guardian.
Multiple families we met were all frustrated, no one received advance notification so we could not make alternate plans. Extremely disappointed as historically it was a great place to get some sun and relax w/ the family and friends.

2026-04-20 • via Nuitee
H
Henry • couple • gb
6
Great for younger generation not so much for over 60.
Pros:

Location and the iconic feeling

Cons:

Constant music from 7.30 AM until 2 AM.
Our kids would have loved it. We are in our 60’s …..

2026-04-18 • via Nuitee
C
Chidera • extended_group • us
2
2026-04-18 • via Nuitee
C
chirel • couple • us
10
2026-04-15 • via Nuitee
Q
Quiroz • couple • us
8
Would totally stay there again. Great spot for two nights.
Pros:

Everything is right there, dining, bar, pool, nice hot hot tub

Cons:

The beds need updating for how much you pay to stay here. There was a scum around the hot tub by midday that was clean the next day but wondered why it hadn’t been cleaned before. The lounge chairs while cute were not very comfy

2026-04-12 • via Nuitee
Y
Yazmin • couple • us
5
It was ok. I most likely wouldn’t stay here again.
Pros:

Easy to get around, close to downtown, pool staff very friendly.

Cons:

It felt like a summer camp/ daycare. When booking I didn’t realize it wasn’t a 21+ hotel. The amount of kids ruined my pool/relaxation experience.

2026-04-10 • via Nuitee
F
Fabian • couple • us
1
The worst
Pros:

Location

Cons:

The hotel is old, the rooms are old and haven't been renovated in years, they never clean the room during my stay, the pool staff was rude and they wanted to charged us $150 for a chair by the pool even though we were staying in the premises.

2026-04-10 • via Nuitee
V
Viktoria • family_with_children • de
4
Starke Party Vibes - Daypass Gäste genießen Prio
Pros:

Wir waren nach 6 Jahren nochmals in der Unterkunft und das Hotel, Stil, Zimmer ist sehr schön.
Positiv: immerhin wurde uns die Resort-Fee erstattet, da wir erst 2,5h später mit Kleinkind einchecken konnten.

Cons:

Leider konnten wir erst um 17:30 einchecken, weil seit 16:00 Uhr kein Zimmer frei war, da anderen Gästen Late-Checkout angeboten wurde.
Zudem gab es keinen Parkplatz für uns, als wir ankamen, da das Hotel am Wochenende Day-Passes verkauft und scheinbar diese Gäste als Extra-Cash priorisiert. Wir komme nun auch zu einem weiteren Punkt: der Rave am Pool am Sonntag - Party ohne Ende - so war es damals nicht. Und Last but Not least - der Familien Pool und die gesamte Umgebung drum herum waren leider nicht so sauber wie der Hauptpool. Blätter, Essensreste etc. Lagen herum. Scheinbar wird der Fokus auf den Haupt-Pool gelegt, wo Party gemacht wird. Uns war klar, das es ein Lifestyle Hotel ist, aber der Fokus war uns neu.
Wiederkommen werden wir nicht mehr.

2026-04-07 • via Nuitee