Sarova Whitesands Beach Resort & Spa, Mombasa

Hotels
8.5 (847 reviews)
Along NyalI, Malindi Highway , Mombasa , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Excellent amenities
Cons:
Check-in process could be improved
Issues with room assignments

Categories

Cleanliness
7.96
Rooms are kept very clean.
Service
8.93
Staff are friendly, although check-in could be faster.
Location
8.97
Directly on the oceanfront.
Room Quality
7.92
Rooms are good sized and clean, but some issues with room assignments.
Amenities
8.95
Great variety of pools and activities.
Value for Money
8.41
Pricing aligns with the service experienced.
Food and Beverage
8.46
Good food variety and quality.
Overall Experience
8.43
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.

Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.

Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.

Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    People 13 years old and over stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 847 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
K
Kullehe solo_traveller et
10
2026-07-25 via Nuitee
P
Peter couple ke
10
2026-07-23 via Nuitee
J
Joel solo_traveller cd
10
2026-07-23 via Nuitee
A
Asmaira solo_traveller gb
7
Pros:

Staff were nice and good location on beach

Cons:

The food was not 5 star quality. Quality of food was not great.

2026-07-22 via Nuitee
S
Shoaib couple ke
9
2026-07-22 via Nuitee
M
Mary Wanjugu solo_traveller bw
10
2026-07-22 via Nuitee
M
Moseti solo_traveller ke
10
2026-07-21 via Nuitee
S
Samuel couple ke
4
Bad
Pros:

Location and the check in lady was brilliant

Cons:

The staff at Coco especially the light skin guy, were terrible. Room service not done, towels not replaced. No lotion

2026-07-20 via Nuitee
P
Pooja family_with_children ke
8
Had a brilliant time and my toddler loved it even more.
Pros:

Loved the fact they really have alot for toodlers and the food for them too is so well catered for. That really made it super special for me also not forgetting 0-3 years old eat for free and the chefs make everything around their needs.

loved the vibe and energy there through staff. definitely coming back in less than a month.

Cons:

I feel that the rooms could be refurbished and made alitte brighter as it would give it a beautiful feel altogether.

2026-07-20 via Nuitee
T
Teresia family_with_children ke
8
Relaxing and beautiful location. Clean and very friendly staff, my family’s favorite destination in Mombasa.
Pros:

Cleanliness, the staff were friendly and polite especially to my elderly mother.

Cons:

The monkeys, are so interesting to watch, but they have become fearless of humans there was monkey droppings in the hallway. Our parked breakfast was disappointing, compared sit with another couple at the SGR.

2026-07-19 via Nuitee
J
Jérémy couple ch
10
Pros:

Hôtel magnifique, très bonne nourriture, salle de sport et une multitude d’équipements et d’animations

2026-07-19 via Nuitee
A
Arshad family_with_children gb
10
Fabulous and near perfection.
Pros:

Conveniently located off the beach and with good access to Nyali.
Staff were friendly and always willing to help, polite and courteous.
The food on offer was of a wide variety and catered for our every need - we were a group of 16!

Cons:

The roads leading to the property are still under construction. Not a fault of the property itself and this affects all properties along this stretch of beach.

2026-07-19 via Nuitee
V
Vumile solo_traveller za
10
Pros:

Facilities, there's everything

Cons:

Nothing

2026-07-16 via Nuitee
S
Sebastian solo_traveller de
8
Pros:

Good location and good hardware

Cons:

Staff without passion and drive

2026-07-15 via Nuitee
D
Dan Brian couple dk
8
Pros:

Location close to the beach

Cons:

It’s a little to big for me, like it gets like a cafeteria type, for breakfast with so many people,

2026-07-15 via Nuitee
J
Jamir Husina couple ug
10
Good service
Pros:

Good property

Cons:

Nothing every thing is good

2026-07-12 via Nuitee
A
abdulmajeed solo_traveller sa
8
لن تكون هذه التجربه الاخيره لزيارة مومباسا
Pros:

كل شي في هذا الفندق كان جيد جداً مرتفع ،، لكن التاخر في احضار الشنط من الغرفه الى الاستقبال عند مغادرة الفندق كان مزعج قليلاً ،،

Cons:

حجزت الغرفه شامل الافطار،، وبوفيه الافطار لم يكت حسب المتوقع🤗 يجب الاهتمام اكثر بتفاعل خدمة الغرف من قبل موظف الاستقبال

2026-07-10 via Nuitee
T
Tamiru solo_traveller ca
10
2026-07-08 via Nuitee
B
Beatrice solo_traveller ke
10
2026-07-06 via Nuitee
M
Mohamed solo_traveller dk
10
2026-07-04 via Nuitee