Sarova Whitesands Beach Resort & Spa, Mombasa

Hotels
8.5 (835 reviews)
Along NyalI, Malindi Highway , Mombasa , ke

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Excellent amenities
Cons:
Check-in process could be improved
Issues with room assignments

Categories

Cleanliness
7.96
Rooms are kept very clean.
Service
8.93
Staff are friendly, although check-in could be faster.
Location
8.97
Directly on the oceanfront.
Room Quality
7.92
Rooms are good sized and clean, but some issues with room assignments.
Amenities
8.95
Great variety of pools and activities.
Value for Money
8.41
Pricing aligns with the service experienced.
Food and Beverage
8.46
Good food variety and quality.
Overall Experience
8.43
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.

Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.

Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.

Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    People 13 years old and over stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 835 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
S
Shahnawaz • couple • ae
7
The staff were fantastic! Happy, helpful & great hospitality
Pros:

Large, spacious property, with good pool and garden/ beach space.. loved the dining area.. very spacious

Cons:

Was dated.. but still very nice

2026-07-04 • via Nuitee
M
Mohamed • solo_traveller • dk
10
2026-07-04 • via Nuitee
D
Diomi • solo_traveller • us
7
Pros:

Overall great resorts

Cons:

I didn’t like the outdated rooms

2026-07-03 • via Nuitee
S
Sylvia • couple • us
9
2026-07-03 • via Nuitee
M
Mwangi • solo_traveller • ke
10
Pros:

Everything

2026-07-02 • via Nuitee
P
Purity • extended_group • ke
10
2026-07-01 • via Nuitee
J
JOHN • solo_traveller • ke
8
2026-06-29 • via Nuitee
G
Gichana • solo_traveller • ke
8
2026-06-29 • via Nuitee
J
JOHN • family_with_children • ke
8
Excellent weekend away.
Pros:

Very attentive staff; great food. The Thai restaurant by the sea was particularly good.

Cons:

Mattresses felt a little hard.

2026-06-28 • via Nuitee
K
Khonol • family_with_children • ae
10
Perfect
Pros:

Prestige Luxury Location an amazing resort. Wonderful kids club and the food and staff were exceptional !!!

Cons:

I think some of the rooms could have been bigger with more options to accommodate families with more space.

2026-06-27 • via Nuitee
M
Muila • solo_traveller • ca
9
2026-06-26 • via Nuitee
A
Asim • solo_traveller • se
10
2026-06-17 • via Nuitee
A
Asim • solo_traveller • se
10
Nice holiday
Pros:

Great location , good food and nice staff. Especially,Agatha .. Customer Service Manager
Caroline .. waitress and the Indian Chef from MUMBAI

Cons:

No privacy at the beach, people trying to sell everything from key chains to boat trips

2026-06-17 • via Nuitee
F
Fahim • couple • ca
9
Short stay for recovery after long trip and before work started at orphanage. Great!!
Pros:

Clean rooms, excellent buffets & staff. Bidet in the bathroom. Definite bonus!!

Cons:

Nil

2026-06-14 • via Nuitee
M
mohamed • couple • ae
10
2026-06-14 • via Nuitee
A
Adrián • couple • hu
10
2026-06-13 • via Nuitee
F
Fatuma • solo_traveller • ug
7
Enjoyable stay
Pros:

The rooms,grounds and pool

2026-06-12 • via Nuitee
C
Carvalho • solo_traveller • gb
8
2026-06-11 • via Nuitee
N
Nayef • solo_traveller • qa
3
I hope they remodel the property instead of taking our money and receiving experience that does not meet our expectation
Pros:

I liked the location and entertainment other then that there’s nothing else

Cons:

Rooms are very old and not clean

2026-06-09 • via Nuitee
K
Kimilu • solo_traveller • us
9
2026-06-08 • via Nuitee