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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Massage services
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Heated pool
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Adult only
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Public Bath
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Outdoor furniture
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Mountain Views and Luxury Accommodations
Casa de Agua offers 5-star accommodations with breathtaking mountain views. Each room is equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies and pool views, ensuring a luxurious stay for all guests.
Relaxation and Dining Options
Guests can unwind at the outdoor swimming pool, sun terrace, or hot tub, perfect for relaxation. The hotel also boasts a restaurant serving delicious à la carte and American breakfast options. Additionally, there is a bar where guests can enjoy refreshing drinks in a serene garden setting.
Convenience and Hospitality
With services like room service, luggage storage, and attentive staff providing bed linen and towels, Casa de Agua prioritizes guest comfort and convenience. The proximity to Benito Juarez International Airport makes it a convenient choice for travelers. Book now for an unforgettable stay at Casa de Agua.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Excelente servicio de todo el personal, diseño bonito, la cama cómoda, la cómida deliciosa, los masajes buenos, en general fue muy buena la experiencia y sin duda me volveria a quedar.
Todo me gustó
El servicio es de primera, todo el staff y gente del hotel es muy atenta y siempre preguntando su necesitas algo, en resumen mi estancia fue muy buena y placentera.
La relación calidad-precio no me gustó mucho los precios se me hicieron un poco elevados para lo que es.
El café muy malo, los chilaquiles en la mañana no taaaaaan buenos, la comida en general siento que puede mejorar mucho.
Los alimentos muy buenos
Excelente
N/A
el personal muy amable
falta mantenimiento en algunas areas del hotel
The rooms are very small and not practical. The shower leaked out into the room. The toilet did not have a toilet cover, there is no tissues in the room. The bathroom “wall” is glass, little to no privacy. And the walls are paper thin.
Well maintained
Our room was small and could hear the road, bad windows
Delicioso
No coffee refill
It was a lovely property. I came with a group and we had a great time. We loved the sauna experience and pool time. And the food was so so delicious.
The staff messed up my reservation/payment and consistently had me coming back to the front desk when I was only there for one night. So it was annoying to spend such a short visit revisiting the front desk for errors and then no apology for the time. We got it worked out, but I would have appreciated it being handled quickly on the front end or informed of the issues before arrival.
El desayuno bueno. La atención del personal excelente
El cuarto es DIMINUTO. Por el precio que se pagó esperaba algo más grande. La cama es super chica.. el baño casi es parte de la cama..
El diseño es muy bonito
La noche es fría. Quizás un poco de calefacción en estas épocas del año
We had the best New Year celebration ever and an excellent massage.
Everything, Temascal, Staff!
Nothing
El lugar es mágico, la cama deliciosa propicia para el verdadero relax, la comida estaba deliciosa. El personal es extremadamente amable y muy dispuesto a colaborar .
Quizás un poco el entorno donde está ubicado en hotel.
Nice breakfast.
The room was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the property—you have to leave your car outside. Overall, the price did not reflect the value we received.
la alberca
falta de elevador
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