Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (655 reviews)
1-3 Metro Parade , Adelaide , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean modern room
Good location
Comfortable bed
Excellent service
Amazing breakfast
Cons:
Paid parking
Cleanliness issues
Food poisoning incident

Categories

Cleanliness
7.86
There were mentions of dust and uncleanliness in the bathroom tiles, impacting the overall perception of cleanliness.
Service
9.83
Staff were consistently described as polite, respectful, and helpful throughout the reviews.
Location
9.37
The hotel is situated in a central location, easy to access key areas, and away from city buzz.
Room Quality
9.32
Rooms are described as modern, clean, spacious, and comfortable, although some had minor airflow issues.
Amenities
8.35
Good facilities were mentioned, but the lack of a pool and expensive parking reduced the overall rating.
Value for Money
8.81
Generally perceived as good value for the price, though some expected more luxurious amenities.
Food and Beverage
8.36
Breakfast was highly praised, though lack of variety for longer stays was noted.
Overall Experience
9.33
Many guests expressed high satisfaction and a willingness to return, making it a reliable choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 655 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
D
DHRUV • extended_group • au
10
2026-07-04 • via Nuitee
R
Raheema • solo_traveller • au
10
It was really nice time
Pros:

The room

2026-07-04 • via Nuitee
P
phillip • solo_traveller • au
4
Pros:

Can't fault the motel and the staff

Cons:

The kids running up and down hallways thru till 1 am

2026-07-04 • via Nuitee
C
Carolyn • couple • au
8
Pros:

Great breakfast

Cons:

Bar staff

2026-07-03 • via Nuitee
S
Simone • couple • au
9
2026-07-02 • via Nuitee
N
Nicole • couple • au
7
Pleasant
Pros:

Location was good . Rooms were comfy.

Cons:

Parking was expensive per night.
Reception area is right near the bar and the staff are hidden by the big screens

2026-07-02 • via Nuitee
H
Hailey • family_with_children • au
9
Pros:

Room was perfect for what we needed.

Cons:

We had a little bit of difficulty working the tv

2026-06-30 • via Nuitee
N
NUTTAYA • solo_traveller • au
8
2026-06-29 • via Nuitee
F
Federico • couple • au
10
Espléndida
Pros:

Todo

Cons:

Nada

2026-06-29 • via Nuitee
A
Angela • family_with_children • au
10
Pros:

Delicious Vegan options for breakfast. Wonderful views from the public areas. Staff extremely helpful & welcoming.

2026-06-28 • via Nuitee
A
Andrew • couple • au
10
Brilliant
Pros:

Great view

2026-06-28 • via Nuitee
V
Vanessa • solo_traveller • au
9
Pros:

Room decor and amenities

Cons:

Pillows too soft

2026-06-28 • via Nuitee
H
Homer • couple • au
9
2026-06-28 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-06-27 • via Nuitee
B
Billy • solo_traveller • au
10
2026-06-27 • via Nuitee
D
David • solo_traveller • au
9
Great location nice food in bar good parking
Pros:

Building bar view parking

Cons:

Not as clean as could be

2026-06-27 • via Nuitee
A
Alison • family_with_children • au
10
Exceptional hotel
Pros:

Was amazing hotel. The staff were wonderful very helpful!! Very clean and smelt very clean also. Great facilities in the room. The buffet breakfast was amazing ! Thanks for a wonderful time!

Cons:

Nothing

2026-06-26 • via Nuitee
A
Angelica • solo_traveller • au
3
Smelly and Ill prepared food on the room service menu
Pros:

I love that there’s a restaurant and bar connected.

Cons:

My room was 350 a night for twin beds and it reaked of dog piss, I used to stay here all the time but I feel like the food the service and the cleanliness have just gone downhill

2026-06-26 • via Nuitee
S
Sarah • couple • au
10
2026-06-26 • via Nuitee
J
Julia • solo_traveller • au
10
Pros:

Great staff and breakfast

Cons:

Should include parking

2026-06-26 • via Nuitee