Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.9 (547 reviews)
1-3 Metro Parade , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean modern room
Good location
Comfortable bed
Excellent service
Amazing breakfast
Cons:
Paid parking
Cleanliness issues
Food poisoning incident

Categories

Cleanliness
7.86
There were mentions of dust and uncleanliness in the bathroom tiles, impacting the overall perception of cleanliness.
Service
9.83
Staff were consistently described as polite, respectful, and helpful throughout the reviews.
Location
9.37
The hotel is situated in a central location, easy to access key areas, and away from city buzz.
Room Quality
9.32
Rooms are described as modern, clean, spacious, and comfortable, although some had minor airflow issues.
Amenities
8.35
Good facilities were mentioned, but the lack of a pool and expensive parking reduced the overall rating.
Value for Money
8.81
Generally perceived as good value for the price, though some expected more luxurious amenities.
Food and Beverage
8.36
Breakfast was highly praised, though lack of variety for longer stays was noted.
Overall Experience
9.33
Many guests expressed high satisfaction and a willingness to return, making it a reliable choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 547 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
D
Dean • family_with_children • au
8
Great hotel great location good facilities and very welcoming staff definitely worth the stay
Pros:

The room was spacious and clean, breakfast was delicious with plenty of choice and the staff very helpful and welcoming, room service was handy a little limited in menu but good food, all staff were incredibly friendly throughout. Location is central and close to shops and bars but restaurant downstairs is handy too. Gym was handy also

Cons:

Being the end of a corridor meant the draft pulled the door sounding like someone was trying to come in and the design of the bathroom meant water would run out of the shower into the bathroom all hotel design flaws nothing anyone could do about it .

2026-05-30 • via Nuitee
E
Eureka • solo_traveller • au
8
2026-05-30 • via Nuitee
S
sharyn • couple • au
10
2026-05-29 • via Nuitee
A
Ali • solo_traveller • au
10
2026-05-28 • via Nuitee
T
Tina • solo_traveller • au
10
2026-05-28 • via Nuitee
M
Mike • couple • au
8
2026-05-27 • via Nuitee
M
Mike • couple • au
8
Pros:

The welcoming. Very clean snd comfortable. Staff very accommodating

Cons:

Booking at the last minute, the price jump from about $150 more expensive

2026-05-27 • via Nuitee
Y
Yadwinder • couple • au
10
Staff is very friendly. Manager Ryan is amazing guy. Helped us alot to make our stay for comfortable with all the upgrad
Pros:

Excellent

Cons:

Nothing

2026-05-27 • via Nuitee
Y
Yadwinder • couple • au
10
2026-05-27 • via Nuitee
S
Shane • couple • au
10
2026-05-27 • via Nuitee
J
Jacob • couple • au
9
2026-05-27 • via Nuitee
I
Ian • couple • au
9
2026-05-26 • via Nuitee
C
Chiquitta • solo_traveller • au
10
Pros:

Everything was perfect.

Cons:

Not a lot of places to park,

2026-05-25 • via Nuitee
A
Amanda • solo_traveller • au
10
2026-05-25 • via Nuitee
C
Craig • family_with_children • au
1
Sorry won’t be staying again and after my experience I would not recommend to anyone
Pros:

I’m sorry but there wasn’t much to like

Cons:

Smell in first room
2nd room coffee table stains , air con stop working at 2am room became extremely hot

2026-05-24 • via Nuitee
J
James • couple • au
10
2026-05-24 • via Nuitee
N
Naomi • couple • au
10
2026-05-24 • via Nuitee
P
Patel • couple • au
10
Overall, good experience.
Pros:

Good property, Brand new.

Cons:

They charged for Car park

2026-05-23 • via Nuitee
P
Patel • couple • au
10
Overall, great experience.
Pros:

Brand new property, which is really cool.

Cons:

Had to pay for parking, despite booking for one of the most expensive room, still have to pay for car parking.

2026-05-23 • via Nuitee
A
Allman • solo_traveller • au
10
Pros:

Absolutely 💯 perfect.
Design is lovely.
Staff exceptional

Cons:

Lack of indication of carpark

2026-05-23 • via Nuitee