Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (638 reviews)
1-3 Metro Parade , Adelaide , au

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Clean modern room
Good location
Comfortable bed
Excellent service
Amazing breakfast
Cons:
Paid parking
Cleanliness issues
Food poisoning incident

Categories

Cleanliness
7.86
There were mentions of dust and uncleanliness in the bathroom tiles, impacting the overall perception of cleanliness.
Service
9.83
Staff were consistently described as polite, respectful, and helpful throughout the reviews.
Location
9.37
The hotel is situated in a central location, easy to access key areas, and away from city buzz.
Room Quality
9.32
Rooms are described as modern, clean, spacious, and comfortable, although some had minor airflow issues.
Amenities
8.35
Good facilities were mentioned, but the lack of a pool and expensive parking reduced the overall rating.
Value for Money
8.81
Generally perceived as good value for the price, though some expected more luxurious amenities.
Food and Beverage
8.36
Breakfast was highly praised, though lack of variety for longer stays was noted.
Overall Experience
9.33
Many guests expressed high satisfaction and a willingness to return, making it a reliable choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 638 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
A
Anita • solo_traveller • au
10
Pros:

The whole vibe of the venue. Staff were super friendly and helpful, room presented well, beds were comfy.

Cons:

Shower needed more pressure.

2026-06-13 • via Nuitee
J
Jacinta • family_with_children • au
10
Incredible stay!
Pros:

We love staying here. Great car parking. Incredible staff. Comfortable stay. Beautiful location. Incredibly well priced.

Cons:

Pancakes not at the buffet breakfast haha!!

2026-06-13 • via Nuitee
S
Sharon • couple • au
10
Thoroughly enjoyable stay with lovely staff
Pros:

Room amenities excellent close to train station good food places around hotel

Cons:

Nothing

2026-06-13 • via Nuitee
F
Felistance • couple • au
8
2026-06-12 • via Nuitee
M
Md Nafiz • couple • bd
9
Enjoyed my stay. Was great for my recovery. Left mentally recharged.
Pros:

The customer service and cleanliness.

2026-06-12 • via Nuitee
W
Watson • family_with_children • au
9
Wonderful
Pros:

Staff were fantastic, love the welcome donuts

2026-06-12 • via Nuitee
H
Helen • solo_traveller • au
9
2026-06-08 • via Nuitee
R
Ramadhani • couple • us
10
2026-06-08 • via Nuitee
G
G • solo_traveller • au
10
2026-06-07 • via Nuitee
T
Tina • solo_traveller • au
10
2026-06-05 • via Nuitee
K
Kelly • extended_group • au
10
2026-06-05 • via Nuitee
P
phillip • solo_traveller • au
10
Pros:

Everything buffet breakfast was great

Cons:

Nothing

2026-06-03 • via Nuitee
T
Tracey • couple • au
10
Lovely. Definitely be back again
Pros:

Absolutely gorgeous building and rooms. Comfortable beds and very clean

Cons:

Unfortunately while we were there this last stay there was a really unpleasant smell in the building

2026-06-03 • via Nuitee
O
O'Dea • solo_traveller • au
10
2026-06-03 • via Nuitee
P
Phil • family_with_children • au
9
2026-06-02 • via Nuitee
A
Aaron • solo_traveller • au
8
2026-05-31 • via Nuitee
A
Asho • solo_traveller • au
10
Pros:

Good value for money great location

Cons:

The aircon was a bit of a let down

2026-05-31 • via Nuitee
E
Eureka • solo_traveller • au
8
2026-05-30 • via Nuitee
D
Dean • family_with_children • au
8
Great hotel great location good facilities and very welcoming staff definitely worth the stay
Pros:

The room was spacious and clean, breakfast was delicious with plenty of choice and the staff very helpful and welcoming, room service was handy a little limited in menu but good food, all staff were incredibly friendly throughout. Location is central and close to shops and bars but restaurant downstairs is handy too. Gym was handy also

Cons:

Being the end of a corridor meant the draft pulled the door sounding like someone was trying to come in and the design of the bathroom meant water would run out of the shower into the bathroom all hotel design flaws nothing anyone could do about it .

2026-05-30 • via Nuitee
S
sharyn • couple • au
10
2026-05-29 • via Nuitee