Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.8 (764 reviews)
1-3 Metro Parade , Adelaide , AU

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Consistently clean rooms
Friendly, thoughtful staff
Excellent breakfast/buffet
Good gym and facilities
Pleasant bar and dining options
Nice views and bright rooms
Easy to find / convenient access
Great service for special occasions
Cons:
Road and hallway noise reported
Parking fees ($20–$30/night) and parking signage issues
Perceived poor value during event-driven rate increases
Occasional room issues: lighting, drain smell, cheap coffee/kettle
Isolated service lapse (requested water not delivered)
Some guests find hotel 'far' for their intended location

Categories

Cleanliness
9.2
Frequent mentions of 'very clean', 'clean and comfortable' and 'rooms were stunning'; a single review noted 'not clean' and one reported a drain smell, so overall cleanliness is strong with occasional lapses.
Service
9.3
Multiple reviews praise cheerful, kind and thoughtful staff, excellent service, special attention (handwritten card, event setup); isolated service miss (requested water not delivered).
Location
8.6
Many guests cite a great location with walking distance to eateries and easy to find; a number found it 'a bit far out' or 'too far' for their purpose, so location is generally good but mixed for some itineraries.
Room Quality
8.3
Rooms often described as nice, comfortable and bright; negatives include poor lighting, cheap coffee/kettle, occasional odd smells, streaming/TV issues and hallway/road noise affecting room experience.
Amenities
9
Gym described as excellent and well-equipped, lovely bar and good facilities; minibar ordering policy and occasional missing in-room items noted but overall amenities are a strong point.
Value for Money
7.5
Several guests complained about parking fees ($20–$30/night), dynamic rate increases during events, and an overpriced menu item; expectation vs price was a recurring concern, lowering perceived value.
Food and Beverage
9
Breakfast and buffet receive consistent praise ('fantastic breakfast', 'wonderful breakfast'); some criticism for isolated overpriced items (chicken salad) but general F&B sentiment is positive.
Overall Experience
9.5
Many glowing overall reports ('absolutely loved it', 'exceptional'), with memorable special-event service; noise and pricing issues temper a minority of stays but the overall experience is frequently excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:33

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 764 reviews
Cleanliness: 9.2
Service: 9.3
Location: 8.6
Room Quality: 8.3
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.5
K
Kylie • couple • au
9
2026-10-31 • via Nuitee
M
Mohamadou • family_with_children • au
10
2026-10-31 • via Nuitee
M
Marie • couple • au
8
2026-10-29 • via Nuitee
Z
Zabi • couple • au
10
Everything good
Pros:

Everything

Cons:

None

2026-10-29 • via Nuitee
K
Kim • couple • au
9
Thank you excellent service fantastic breakfast
Pros:

Excellent location

Cons:

Asked for some water to be brought to the room. Never came.
A little bit of road noise during the night

2026-10-28 • via Nuitee
H
Heffernan • solo_traveller • au
3
2026-10-27 • via Nuitee
S
Savannah • solo_traveller • au
9
2026-10-27 • via Nuitee
J
John • couple • au
7
Great cheerful staff but my chicken salad was over priced for what I received plus it was on a plate not in a bowl
Pros:

Very clean

Cons:

It was to far away for what I was here for but nice place

2026-10-26 • via Nuitee
N
Nicole • family_with_children • au
9
Great spot for a stop, not far from the city, nice rooms and great service
Pros:

Easy to find, clean great service

2026-10-23 • via Nuitee
C
Christopher • family_with_children • au
10
2026-10-23 • via Nuitee
S
saleem • family_with_children • au
10
Good stay
Pros:

Good Location, Very Clean and fantastic Property, Nice and Bright Room

Cons:

Parking was an issue. They charged $30 per night.

2026-10-21 • via Nuitee
J
joshua • family_with_children • au
10
2026-10-18 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-10-18 • via Nuitee
J
Jacquelyn • family_with_children • au
10
2026-10-18 • via Nuitee
H
Hannaford • couple • au
9
2026-10-18 • via Nuitee
T
Tiffany MANUEL • family_with_children • au
10
2026-10-17 • via Nuitee
A
Alewyn • couple • au
8
2026-10-17 • via Nuitee
B
Benjamin • couple • au
7
2026-10-16 • via Nuitee
S
Short • family_with_children • au
10
Pros:

All and all it was and has been beautiful, staff at the counter is always kind and well presented so thank you

2026-10-15 • via Nuitee
C
Carmen • couple • au
8
2026-10-13 • via Nuitee