Facilities

Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleanliness issues
Needs renovation

Categories

Cleanliness
4.05
Several guests mentioned issues with cleanliness, such as dirty bed sheets and towels, and overall poor maintenance.
Service
8.05
Check-in information and Wi-Fi details were lacking, but communication was generally positive with the host.
Location
9.05
The location was highlighted positively by multiple reviewers for its convenience and access to transport and amenities.
Room Quality
7.55
While some described the room as cozy, renovation needs and issues like leaks and noise were mentioned.
Amenities
6.55
Some amenities were basic, with guests noting limited towels and inconsistent water temperature.
Value for Money
7.55
Generally seen as fitting the budget, though it could have been better regarding cleanliness and amenities.
Food and Beverage
7.55
No specific mentions, reflecting standard quality for this hotel tier.
Overall Experience
7.25
Mixed experiences overall; potential for improvement but met many basic needs for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:19

Property Description

Central Location: Situated just 500 meters from Yoroi Jinja Shrine and close to other popular attractions like Yodobashi Church and Belle Salle Shinjuku Grand Hall.

Well-equipped Units: Our accommodations feature modern amenities such as air conditioning, flat-screen TVs, fully equipped kitchens, and private bathrooms.

Nearby Attractions: Explore nearby landmarks like Kaichu Inari Shrine, Kanda Josui Park, and Choko-ji Temple during your stay.

Experience convenience and comfort at Shinjuku -JX house in Tokyo. Book your stay now to explore the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 92 reviews
Cleanliness: 4.05
Service: 8.05
Location: 9.05
Room Quality: 7.55
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.25
M
Megumi • family_with_children • jp
8
駅近、家族向け
Pros:

駅から近い
オーナーが当日でもすぐに対応してくれた
質問にもすぐに返信してくれ親切
忘れ物もちゃんと預かってくれた
洗濯機がないと思ったらベランダにあった
周りにはスーパー、コンビニ、飲食店など便利

Cons:

近くにあるパーキングは駅近のためか割高
浴槽がない、シャワーだけ
トイレが狭い

2026-05-09 • via Nuitee
T
Tim • solo_traveller • de
6
2026-05-07 • via Nuitee
W
Watabe • solo_traveller • us
8
Pros:

Great location and great price

Cons:

Beds could be more comfortable

2026-05-03 • via Nuitee
R
René • solo_traveller • cz
10
Pros:

Reaction time for every answer over Booking was amazing 🙏🏻

2026-04-27 • via Nuitee
N
Nicholas • couple • us
10
2026-04-24 • via Nuitee
B
Benedetto • extended_group • it
6
Pros:

Posizionata in una zona tranquilla con tutti i servizi e non molto lontana dal cuore pulsante della città.

2026-04-21 • via Nuitee
Y
YI PING • family_with_children • tw
8
2026-04-21 • via Nuitee
이 • solo_traveller • kr
8
2026-04-20 • via Nuitee
A
Angelos • solo_traveller • gr
10
2026-04-19 • via Nuitee
F
Florence • solo_traveller • nz
10
Pros:

Very close to shops on main street and about 5-7mins walk to train station its only 1 stop to Shinjuku main train station

Cons:

Everything was ok the apartment was spacious, enough space to move around and store luggages for me and 2 grown teenagers. The beds were clean and comfortable. We highly recommend this place for a family. It's a bit old unit but we would stay there again if we go back to Japan.

2026-04-18 • via Nuitee
A
Askar • extended_group • kz
6
Расположение достаточно удобное.
Pros:

Расположение.

Cons:

Отсутствие лифта, но это некритично.

2026-04-18 • via Nuitee
C
Catherine • solo_traveller • gb
9
2026-04-15 • via Nuitee
昱廷 • extended_group • tw
3
Pros:

空間很大！可以平放三顆行李箱

Cons:

除了第一晚有熱水，其他三天都忽冷忽熱！
第三天蓮蓬頭還沒有水，只能坐著洗澡！


Hot water was only available on the first night. For the remaining three days, the water temperature fluctuated constantly between hot and cold. During the last two days, the water pressure dropped so low that the shower head produced no hot water at all. Although I contacted the host, the issue couldn't be fixed because the replacement pump was the wrong model. This was extremely inconvenient."

初日の夜以外、お湯の温度が非常に不安定で、3日間ずっと熱くなったり冷たくなったりを繰り返していました。さらに最後の2日間は水圧が極端に弱まり、シャワーからお湯が全く出なくなりました。ホストに連絡しましたが、用意したポンプの型番が違ったようで、結局滞在中に修理されることはありませんでした。非常に不便で残念な宿泊体験でした。

2026-04-06 • via Nuitee
R
Riza • extended_group • jp
8
2026-04-04 • via Nuitee
L
Lawrence • extended_group • es
8
Pros:

La ubicacion y relacion calidad precio

2026-04-04 • via Nuitee
V
Vladimir Stojković • extended_group • rs
7
2026-04-04 • via Nuitee
A
Arie • extended_group • au
1
HORRIBLE
Pros:

Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE

Cons:

Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE

2026-03-29 • via Nuitee
V
Vasil • extended_group • us
10
Pros:

Excellent location, perfect for exploring

2026-03-24 • via Nuitee
M
Maud.Grd • extended_group • fr
9
Appartement très bien situé
Pros:

Le propriétaire a pris soin de nous. L'appartement est très bien desservi, non loin de Shinjuku. Il a été propre et la literie très bien.

2026-03-23 • via Nuitee
I
Itsjessinx • extended_group • au
1
Despite having a nice location, it is unfortunate that the conditions of the apartment were so poor.
Pros:

Unfortunately, for our stay the only highlight that I can discuss is the location of the stay. It is near a train station and is surrounded by plenty of food options - however the conditions of the stay were enough to negate these positives.

Cons:

As mentioned, the stay did not meet our expectations and was not satisfactory - to the point where we made the tough decision to change accomodation.

The apartment itself had poor hygiene, the couch had numerous stains, as well as a strange stain in the shower. In one of the main bedrooms the window had a larger crack in it, and even with the aircon running (which we had difficulty with) the room was still relatively cold especially because we were visiting Japan during the winter. We ended up wearing our outerwear to bed and grabbing the extra quilts from the other room to stay warm.

The lights in the main room of the apartment did not work consistently (which I have a video of) and not to mention the main room did not have heating - meaning that the living room, bathroom, and toilet were very cold.

Overall, the apartment was not very sanitary and it was noticeable that the cleaning service was not done with care as the floors had some "crumbs" (not sure how else to describe them) along the skirting of the walls. At the entrance the wallpaper was also peeling off.

Aside from these details, we also noticed that the accomodation we were staying in did not correlate with any of the images listed at the time. There were similarities such as flooring, but none of the rooms matched to what ours looked like.

I have attached some images that I took which shows these conditions.

It is unfortunate that our stay was not enjoyable and we chose to leave, but I wanted to share our experience as a lot of the reviews for this stay are positive and we had a different experience.

The owner of the building was initially receptive in wanting to aid us with the heater, lighting, and other issues, however, at that point the other conditions of the apartment ruined our experience. Now the owner has not been responding to either myself or booking.com in regards to a refund, so be aware of this as well.

Have a nice day :)

2026-03-21 • via Nuitee