The Tray Hotel Hai Phong

Hotels
8.6 (89 reviews)
47 Lach Tray Street, Ngo Quyen Distict , Hai Phong , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Nice location
Quality breakfast
Cons:
Cleanliness issues
Small fitness area
Noisy environment

Categories

Cleanliness
8.06
Needs improvement as mentioned in reviews.
Service
9.03
Friendly and helpful staff.
Location
9.07
Centrally located and convenient.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.05
Spa area and basic facilities; some improvement needed.
Value for Money
8.51
Good value relative to the amenities offered.
Food and Beverage
9.06
Exceptional breakfast and quality food options.
Overall Experience
8.53
Generally enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:06

Property Description

Luxurious Amenities
Tray Hotel boasts both indoor and outdoor pools, a spa, steam bath facilities, and a hot tub for guests to unwind and relax in style.

Convenient Location
Situated just a short walk from the historical Quan Ngua Lake and Green Park, the hotel offers a prime location for guests to explore the local attractions.

Gastronomic Delights
Indulge in a variety of local Vietnamese dishes and international cuisine at Shinshin Restaurant and Lighthouse Café, while enjoying refreshing drinks at the hotel bar.

Experience luxury, convenience, and culinary delights at Tray Hotel. Book your stay now to enjoy a perfect blend of relaxation and exploration.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 500,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 89 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
M
Martin • solo_traveller • fr
10
Pros:

Le personnel est toujours sympathique bienveillant souriant
Nous avons logé durant 4 nuits dans l'hôtel
Nous avons réservé 2 chambres
Notre famille deux adultes une fille de 11 ans et notre Bébé de 2 ans ( souvent colérique )
Le confort des deux chambres étaient parfait
Bonne literie et climatisation performante
Aucune nuisances sonores provenant de l'extérieur
Salle de bain agréable avec baignoire et une bonne pression d'eau chaude
Le petit déjeuner est délicieux et renouvelé chaque jour
Merci en particulier pour les soupes !

Cons:

l'odeur de cigarette en sortant de la chambre
IL y a un palier avec une petite table installée avec chaise et cendrier
Et des fumeurs viennent profiter de cet endroit...
C'est vrais qu'en France l'interdiction de fumer dans les lieux publics clos nous fait oublier ce type de désagrément

2026-07-05 • via Nuitee
H
Hattori • solo_traveller • jp
9
また、来ます
Pros:

ご飯
スタッフ

Cons:

なし

2026-07-02 • via Nuitee
L
Long • solo_traveller • vn
9
2026-06-25 • via Nuitee
P
phí • solo_traveller • vn
9
2026-06-22 • via Nuitee
D
Duong Dai Hiep • extended_group • vn
8
Pros:

Ăn sáng phòng tầng 8 ok.

Cons:

chỗ lên xuống hơi cao. Không có sẵn nhân viên ở sảnh lên xuống để bê đồ. Có chú bảo vệ có thì sẽ bê cho m

2026-05-27 • via Nuitee
S
Simon • solo_traveller • us
10
Pros:

Mọi thứ rất tốt đặc biệt là bạn Sơn lần nào đển cũng hỗ trợ mình nhiệt tình.

2026-05-26 • via Nuitee
J
Johnny Cuong • solo_traveller • vn
9
Pros:

Room

Cons:

No

2026-05-20 • via Nuitee
K
Kevin • couple • gb
9
Nice , clean, location & great staff who spoke English a special thanks to Phong .
Pros:

Location & very helpful staff

Cons:

Nothing , it was good value for money .

2026-05-12 • via Nuitee
S
Sarah • couple • gb
7
2026-05-12 • via Nuitee
N
Nhung • couple • vn
9
2026-05-09 • via Nuitee
K
Kim Chi • extended_group • de
10
2026-05-04 • via Nuitee
A
Agustín • solo_traveller • es
1
Pros:

El Sitio

Cons:

Que me cobrasen una botella de agua.
Cuando vienes con la moto y vas con calor prefiero una botella de agua fresca.
Pues sólo cobran las frescas las que tienes fuera no.
Llevo varios días por Vietnam y es el único hotel que me ha cobrado el agua me parece miserable que un hotel de ésta categoría sé preocupen en mirar si te has bebido una botella de agua fresca cuando vienes con calor..
Y no es por el cobro porque total son 30.000d estamos hablando de miserables.
No lo aconsejo a nadie por miserables..

2026-05-03 • via Nuitee
K
Kelly • solo_traveller • au
9
Nicely appointed hotel
Pros:

The location is great. The rooms were big and well equipped. The premises are well maintained. The breakfast was good.

Cons:

The hotel is quite formal. A less formal sitting area for guests would be nice.

2026-04-29 • via Nuitee
N
NGUYEN VU • extended_group • vn
9
2026-04-28 • via Nuitee
M
MY HOA • extended_group • vn
9
Pros:

Sạch sẽ, dịch vụ tốt

2026-04-28 • via Nuitee
F
Fadisha • extended_group • kz
10
2026-04-22 • via Nuitee
S
Slavcho • family_with_children • gb
9
I woudl definitely come back to the Tray hotel . Fantastic location , clean spacious rooms , good breakfast and great va
Pros:

Great location at Lah Trẩy . Nice clean rooms and good breakfast.

Cons:

N/A

2026-04-22 • via Nuitee
M
Minh Anh • couple • vn
9
2026-04-21 • via Nuitee
P
Páll Þórir • family_with_children • is
9
2026-04-14 • via Nuitee
T
Thanh • couple • vn
10
Pros:

All

Cons:

Nil

2026-04-14 • via Nuitee