The Tray Hotel Hai Phong

Hotels
8.6 (96 reviews)
47 Lach Tray Street, Ngo Quyen Distict , Hai Phong , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Nice location
Quality breakfast
Cons:
Cleanliness issues
Small fitness area
Noisy environment

Categories

Cleanliness
8.06
Needs improvement as mentioned in reviews.
Service
9.03
Friendly and helpful staff.
Location
9.07
Centrally located and convenient.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.05
Spa area and basic facilities; some improvement needed.
Value for Money
8.51
Good value relative to the amenities offered.
Food and Beverage
9.06
Exceptional breakfast and quality food options.
Overall Experience
8.53
Generally enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:06

Property Description

Luxurious Amenities
Tray Hotel boasts both indoor and outdoor pools, a spa, steam bath facilities, and a hot tub for guests to unwind and relax in style.

Convenient Location
Situated just a short walk from the historical Quan Ngua Lake and Green Park, the hotel offers a prime location for guests to explore the local attractions.

Gastronomic Delights
Indulge in a variety of local Vietnamese dishes and international cuisine at Shinshin Restaurant and Lighthouse Café, while enjoying refreshing drinks at the hotel bar.

Experience luxury, convenience, and culinary delights at Tray Hotel. Book your stay now to enjoy a perfect blend of relaxation and exploration.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 96 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
P
Paolo extended_group it
9
2026-08-28 via Nuitee
K
Klink couple nz
8
2026-08-24 via Nuitee
T
Thi Minh Ngoc couple se
10
Ok
Pros:

Jätte bra

Cons:

Ingen

2026-08-16 via Nuitee
방글천사 solo_traveller kr
9
만족스러운 하이퐁 숙소
Pros:

베트남숙소로 생각하면. 좀 비싼편이지만 위치와 직원들의 친절함이 너무좋았습니다.저희가 닌빈으로 이동교통편 문의하였더니 WhatsApp이름
DUC TOAN 직원은 적극적으로 세심하게 알아보고 예약까지 해주고 잘 도착했는지 확인까지해주었어요.너무 감사드립니다.

Cons:

그냥 ~

2026-08-08 via Nuitee
V
Viet solo_traveller vn
8
Pros:

Trung tâm, tiện đi lại

2026-08-02 via Nuitee
B
Binh couple au
10
2026-07-20 via Nuitee
C
Cam Tho extended_group vn
8
Pros:

Thuận tiện

Cons:

P rộng giường đơn hơi nhỏ

2026-07-19 via Nuitee
T
thi binh extended_group vn
8
2026-07-16 via Nuitee
H
Helen extended_group au
10
i would definitely stay again, facilities were great, the staff were great, breakfast was amazing
Pros:

we only stayed 1 night, we had just visited Halong bay and had to fly to Danang the following morning, had we not been on such a tight schedule it would have been nice to stay longer, breakfast was amazing, Dinner at their restaurant could have been little bit better, the facilities were great

Cons:

Dinner at their restaurant was nice but there is always room to improve, there were 8 of us and the menus were on Ipads and they only gave us 2

2026-07-12 via Nuitee
M
Martin solo_traveller fr
10
Pros:

Le personnel est toujours sympathique bienveillant souriant
Nous avons logé durant 4 nuits dans l'hôtel
Nous avons réservé 2 chambres
Notre famille deux adultes une fille de 11 ans et notre Bébé de 2 ans ( souvent colérique )
Le confort des deux chambres étaient parfait
Bonne literie et climatisation performante
Aucune nuisances sonores provenant de l'extérieur
Salle de bain agréable avec baignoire et une bonne pression d'eau chaude
Le petit déjeuner est délicieux et renouvelé chaque jour
Merci en particulier pour les soupes !

Cons:

l'odeur de cigarette en sortant de la chambre
IL y a un palier avec une petite table installée avec chaise et cendrier
Et des fumeurs viennent profiter de cet endroit...
C'est vrais qu'en France l'interdiction de fumer dans les lieux publics clos nous fait oublier ce type de désagrément

2026-07-05 via Nuitee
H
Hattori solo_traveller jp
9
また、来ます
Pros:

ご飯
スタッフ

Cons:

なし

2026-07-02 via Nuitee
L
Long solo_traveller vn
9
2026-06-25 via Nuitee
P
phí solo_traveller vn
9
2026-06-22 via Nuitee
D
Duong Dai Hiep extended_group vn
8
Pros:

Ăn sáng phòng tầng 8 ok.

Cons:

chỗ lên xuống hơi cao. Không có sẵn nhân viên ở sảnh lên xuống để bê đồ. Có chú bảo vệ có thì sẽ bê cho m

2026-05-27 via Nuitee
S
Simon solo_traveller us
10
Pros:

Mọi thứ rất tốt đặc biệt là bạn Sơn lần nào đển cũng hỗ trợ mình nhiệt tình.

2026-05-26 via Nuitee
J
Johnny Cuong solo_traveller vn
9
Pros:

Room

Cons:

No

2026-05-20 via Nuitee
K
Kevin couple gb
9
Nice , clean, location & great staff who spoke English a special thanks to Phong .
Pros:

Location & very helpful staff

Cons:

Nothing , it was good value for money .

2026-05-12 via Nuitee
S
Sarah couple gb
7
2026-05-12 via Nuitee
N
Nhung couple vn
9
2026-05-09 via Nuitee
K
Kim Chi extended_group de
10
2026-05-04 via Nuitee