Beryl Signature Hotel & Travel

The hotel is beautiful and also has a very nice location. It is close to the lake and many famous local restaurants. The rooms are clean and spacious. The hotel owner pays attention to every detail, and the staff are friendly and enthusiastic in helping guests. It was a wonderful experience, and I will come back if I have the chance to visit Hanoi.

The hotel is quite similar to the pictures. The location near Hoan Kiem Lake is very convenient. The receptionist Ly helped me a lot during my stay here. I wil come back next time. The breakfast needs improvement, but overall the quality is suitable for the price range.

The room was lovely and very clean, so I had a good first impression. Breakfast was simple but perfectly fine for what I like to eat in the morning. I also appreciated the reception staff, who were friendly and took the time to recommend some local restaurants and places worth visiting. It was nice getting a few suggestions from people who knew the area.

The location made exploring the area really easy, with most of the tourist spots close by. Our room was clean and had all the basic facilities we needed. The staff were polite and helpful whenever we had a question. It was a comfortable stay overall, and I’d be happy to return next time.

The quality of the hotel’s reception service is very good. The reception staff are always enthusiastic, friendly, and ready to support guests (Catherine). This is a big plus of the hotel, contributing to providing guests with a complete stay experience.

The quality is truly worth the price. I had a wonderful experience here after a 3-day stay. Thank you to Beryl and Kate for the warm welcome and great support throughout my stay. I will definitely continue using the hotel’s services if I have the opportunity to visit Hanoi again in the future.

The room was clean, beautiful, and quiet, with thoughtful service throughout my stay. I was warmly welcomed by Thuy at the front desk, who was very friendly and enthusiastic. I highly appreciate the hotel in every aspect and would definitely come back again. I will also recommend this hotel to my friends.

The hotel was truly an excellent choice for my family’s vacation! The service here was of great quality, the location was convenient, and the facilities were modern. In particular, the reception staff welcomed us warmly and provided a lot of support throughout our trip, helping my family have a truly complete and memorable stay.

I had a short business trip to Hanoi and was very lucky to choose Beryl as my place to stay. The room was nicely designed and had a working desk. The breakfast was okay and simple. The staff were friendly and enthusiastic. Kate was friendly and helpful. I will come back.

From the clean and comfortable rooms to the thoughtful service provided by the staff, everything was perfect. I would especially like to send my sincere thanks to Le, one of the hotel’s receptionists, for his enthusiasm, kindness, and dedicated support throughout my stay. His helpfulness made my experience even more enjoyable.

The service was good enough, and the facilities were as expected. Check-in was easy, and the staff were available when I had questions. The room gave me enough space to relax after spending most of the day outside. There wasn’t anything particularly special, but everything worked as it should. I didn’t run into any major problems during my stay. For a short trip, it was a practical place to stay.

The hotel was comfortable and the room was suitable for us, so we had enough space to relax after a day out. The staff were also very helpful throughout our stay. Whenever we had a question or needed something, they were happy to assist and always treated us politely. Everything went smoothly, and we felt comfortable staying here with our family. Overall, it was a pleaant.

The room was clean, tidy and had everything I needed for my stay. The reception staff were welcoming, and the housekeeping team were also friendly whenever I saw them. I had a little trouble with the check-in process, but the staff helped me sort it out without any problem. They also assisted with booking a restaurant, which was useful. Nothing complicated during my stay, and overall I was happy with how things were handled.

The hotel had a nice atmosphere, with modern interiors and plenty of greenery around the property. Our stay was comfortable and the room was well looked after. We also enjoyed the breakfast, as there were quite a few different dishes available. The staff were friendly, polite and easy to approach when we had questions. We didn't have any major problems and found the service straightforward throughout our stay.

My sincere thanks to the hotel for helping my wife and me have such an amazing experience during our trip to Hanoi. I would especially like to thank Catherine, and Lily for their wholehearted support and kindness, which helped us enjoy a romantic and relaxing time together after a long period of hard work. We truly appreciate everything you have done for us. I hope to have the opportunity to stay here many more times in the future!

This small hotel was a pleasant surprise! After researching accommodation in Hanoi extensively, I was apprehensive because the reviews I found didn't seem genuine, and the photos looked unreliable. However, at this hotel, everything was exactly as expected. I can only speak to the family room we stayed in, which accommodated four people. We stayed for six nights! It was spacious and comfortable, featuring a small balcony, air conditioning, and a bathroom with a bathtub. Toiletries, a hairdryer, slippers, and bottled water were provided daily. The room also included an electric kettle and tea and coffee-making facilities. Breakfast was simple but perfectly adequate. There could have been more variety for longer stays—it did get a bit repetitive. But the best part of this place was the reception staff! They were always available and professional, helping us with everything we needed—from laundry service to lending us umbrellas for the whole family. During our stay, we had a Halong Bay cruise planned that was first rescheduled and then cancelled due to bad weather. The hotel staff were impeccable in handling all the necessary adjustments to our itinerary! They were our saving grace, keeping our spirits up despite the frustrations of a completely disrupted trip. The location is also fantastic; everything is within walking distance.

This was my first time visiting Hanoi, and I was recommended to stay at this hotel. The rooms here are very clean, beautiful, and well-maintained. The staff are also extremely enthusiastic and helpful. What impressed me the most were Catherine and Lily, who welcomed me with great care and provided excellent support throughout my stay.