Beryl Signature Hotel & Travel

Hotels
9.6 (1766 reviews)
24 Quan Su, Hoan Kiem , Hanoi , VN

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast variety
Some cleanliness issues noted

Categories

Cleanliness
9.2
Some reviews noted issues with breakfast cleanliness and variability.
Service
10
Many reviews praised the proactive and friendly staff.
Location
10
Multiple reviews highlighted its excellent location in the Old Quarter.
Room Quality
9.7
Rooms were generally described as clean and as expected.
Amenities
9.2
Breakfast options were criticized, affecting the perceived amenities.
Value for Money
10
Guests felt they received good value based on positive reviews.
Food and Beverage
8.7
Several guests mentioned limited breakfast variety.
Overall Experience
10
Overall, guests enjoyed their stay and recommended the hotel for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Accommodation
Experience comfort and style at Beryl Signature Hotel & Travel in Hanoi. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from a private balcony.

Convenient Services
Enjoy a hassle-free stay with our 24-hour concierge services, business center, and currency exchange. Stay connected with free WiFi throughout the property and indulge in delicious meals at our on-site restaurant. The hotel also offers bike and car rental services for exploring the vibrant city.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, our hotel is the perfect base for exploring Hanoi. Start your day with a delightful breakfast and then venture out to discover the charm of the city. Book your stay at Beryl Signature Hotel & Travel now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 1766 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 10
Food and Beverage: 8.7
Overall Experience: 10
K
Katie • extended_group • au
10
Pros:

My two-night stay was comfortable and enjoyable. I found the location very convenient, and getting around was easy. The staff were cheerful and always willing to help. Ly, the receptionist, took particularly good care of me during check-in and made the whole process quick and hassle-free. Small details like this really made a difference to my stay.

2026-10-31 • via Nuitee
E
Ethan • couple • gb
10
My stay here was a positive experience
Pros:

The area around the hotel was convenient for sightseeing, with several popular attractions not too far away. I found this especially useful when planning my days, as getting around was quite staightforward. Being close to places worth visiting made it easier to enjoy the city without spending too much time on transport. Overall, I was satisfied with by choice and had a pleasant stay.

2026-10-30 • via Nuitee
G
Genevie • extended_group • us
10
Pros:

I had a wonderful stay in Hanoi, and my trip became even more complete after experiencing the excellent service at Beryl Hotel in Hanoi. From the luxurious rooms to the outstanding service, everything exceeded my expectations. In particular, the staff member Kate truly made my stay memorable with great attention to detail and a professional service attitude.

2026-10-29 • via Nuitee
R
Robert • solo_traveller • pl
9
2026-10-29 • via Nuitee
V
Vickie • couple • us
10
I would definitely stay here again.
Pros:

I was quite satisfied with my stay, especially considering the price. The staff were enthusiastic and approachable, and it was easy to ask them for help when needed. The overall experience was comfortable without costing too much. For anyone looking for a place within this budget, it is worth considering.

2026-10-29 • via Nuitee
M
Maria • extended_group • us
10
Pros:

I am someone who really loves traveling, so I have experienced quite a lot of different services and hotels. The rooms at Beryl have beautiful decor and a luxurious interior style, especially for the higher room categories. The staff are also nice, and the receptionists are enthusiastic. During my stay there, I had a small issue, but luckily a staff member happened to walk by and was very enthusiastic in helping me.

2026-10-29 • via Nuitee
E
Erin • extended_group • gb
10
We were very happy with this apartment
Pros:

It was clean, luxurious, and matched the photos perfectly, so there were no unpleasant surprises when we arrived. The management team was helpful and welcoming, making communication easy throughout our stay. We also loved the location, especially the walking street and food area just below building. There were plenty of choices for meals, and it was fun to explore the local food scene with our relatives. Being able to enjoy delicious Vietnamese dishes so close to our accommodation made the trip even more enjoyable.

2026-10-28 • via Nuitee
C
Carina • couple • za
8
2026-10-28 • via Nuitee
K
Kiara • couple • au
10
The hotel is very enthusiastic and helpful to guests
Pros:

The staff are friendly and hospitable. The location is convenient, making it easy to visit entertainment spots and the city center. Since it is located right in the Old Quarter, you only need to walk to find delicious food. The hotel also offers scooter rental services for exploring around the city. The room is small but clean and tidy.

2026-10-28 • via Nuitee
M
Madeline • extended_group • au
10
I had a great experience here
Pros:

The hotel is clean and airy, and the service is excellent. A special thank you to Catherine, whose name I hope I remember correctly. I was feeling a little down because of work, but she remained cheerful, caring, and helpful throughout. It's amazing how a littlr kindness can change someone's day!

2026-10-26 • via Nuitee
J
Jack • couple • gb
10
Pros:

The hotel is modern, clean and nicely presented. I found the location very convenient, with easy access to different parts of the city. The reception staff made a good impression with their friendly attitude and willingness to help. Everything went smoothly during my stay, and I would happily consider coming back.

2026-10-26 • via Nuitee
M
Michal • couple • pl
5
Hotel ma świetną lokalizację, ale jego standard i rzeczywisty wygląd nie odpowiadają cenie ani deklarowanym 4 gwiazdkom.
Pros:

Super lokalizacja – hotel znajduje się blisko wszystkich najważniejszych atrakcji w Hanoi. Dzięki temu można wygodnie zwiedzać miasto i dotrzeć pieszo do wielu ciekawych miejsc. Świetna baza wypadowa do odkrywania Hanoi!

Cons:

Cena hotelu nie jest adekwatna do jego standardu. Hotel jest stary i widać, że wymaga odświeżenia oraz remontu. Moim zdaniem nie zasługuje na 4 gwiazdki. Zdjęcia zamieszczone w ofercie znacznie odbiegają od rzeczywistości i mogą wprowadzać w błąd. Niestety, rzeczywisty stan hotelu nie spełnił moich oczekiwań.

2026-10-24 • via Nuitee
I
Isabella • couple • gb
10
A lovely place to stay with family or friends
Pros:

The room was clean, nicely decorated and had everything needed for a comfortable stay. The staff were friendly and always ready to help. I felt welcome from the moment I arrived, and it was nice to have a comfortable room to return to after a day out exploring the area.

2026-10-22 • via Nuitee
C
Charles • extended_group • us
10
Pros:

I hadn’t been back to northern Vietnam for quite a long time, and finding this room turned out to be a lucky choice. It was clean, neat and looked just as nice in person as I had hoped. After spending time travelling, having a comfortable room to come back to was important to me. The staff were lovely and made me feel welcome, even though I was new to the place. Kate deserves a special mention because she was always ready to help and made things much easier for me during my stay. I really appreciated her friendly attitude and the way she handled my requests. It was a good experience, and I left with a very positive impression.

2026-10-22 • via Nuitee
D
Donald • extended_group • us
10
Pros:

For the price, I thought the overall quality was really good. The facilities were modern and the services were convenient, which made things easy during my stay. I was travelling with my extended family, and the staff were particularly helpful with us. Having someone around to help when needed made a noticeable difference.

2026-10-21 • via Nuitee
M
Mary • extended_group • us
10
Pros:

The hotel is located in the center and is clean. The management team and staff are very enthusiastic and friendly. Pho is my favorite.

2026-10-21 • via Nuitee
D
Declan • couple • gb
10
I had a wonderful experience at this hotel
Pros:

The service here is very good, and the room was clean and comfortable. In particular, the staff were very enthusiastic and dedicated in their support. I am very satisfied and will definitely come back on my future trips.

2026-10-20 • via Nuitee
C
Charlotte • couple • gb
10
We had a very enjoyable stay
Pros:

The room was clean and comfortable, and everything was well prepared when we arrived. The staff were especially helpful and attentive, always making an effort to assist us whenever we needed something. Their friendly attitude made a good impression on us. Overall, we were very satisfied and would happily stay here again.

2026-10-19 • via Nuitee
G
George • extended_group • us
10
Pros:

We had a comfortable stay here. The room was spacious and nicely arranged, giving us enough room to move around and settle in without any trouble. It was a pleasant place to rest after a busy day of sightseeing. We also appreciated the convenient location, which made it easy to get around and reach the places we wanted to visit. Having a comfortable room in a practical location made the whole triip feel much easier

2026-10-19 • via Nuitee
M
Maurelle • extended_group • fr
10
Un séjour très agréable du début à la fin
Pros:

L’hôtel était propre et bien entretenu, et dès notre arrivée, tout était soigné et accueillant. Le personnel était sympathique, souriant et facile à aborder, ce qui nous a tout de suite mis à l’aise. Nous avons également beaucoup apprécié les repas, avec des saveurs qui correspondaient vraiment à nos goûts. Dans l’ensemble, nous avons été très satisfaits de notre séjour et nous reviendrons avec plaisir.

2026-10-16 • via Nuitee