Beryl Signature Hotel & Travel

Hotels
9.6 (1746 reviews)
24 Quan Su, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast variety
Some cleanliness issues noted

Categories

Cleanliness
9.2
Some reviews noted issues with breakfast cleanliness and variability.
Service
10
Many reviews praised the proactive and friendly staff.
Location
10
Multiple reviews highlighted its excellent location in the Old Quarter.
Room Quality
9.7
Rooms were generally described as clean and as expected.
Amenities
9.2
Breakfast options were criticized, affecting the perceived amenities.
Value for Money
10
Guests felt they received good value based on positive reviews.
Food and Beverage
8.7
Several guests mentioned limited breakfast variety.
Overall Experience
10
Overall, guests enjoyed their stay and recommended the hotel for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Accommodation
Experience comfort and style at Beryl Signature Hotel & Travel in Hanoi. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from a private balcony.

Convenient Services
Enjoy a hassle-free stay with our 24-hour concierge services, business center, and currency exchange. Stay connected with free WiFi throughout the property and indulge in delicious meals at our on-site restaurant. The hotel also offers bike and car rental services for exploring the vibrant city.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, our hotel is the perfect base for exploring Hanoi. Start your day with a delightful breakfast and then venture out to discover the charm of the city. Book your stay at Beryl Signature Hotel & Travel now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 250,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs VND 250000 per day.

Location

Guest Reviews

9.6
Based on 1746 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 10
Food and Beverage: 8.7
Overall Experience: 10
G
George family_with_children us
10
This hotel offers everything needed for a comfortable stay
Pros:

We really enjoyed staying here. The hotel is centrally located, making it convenient to explore the city without needing transportation. The room was spotless, the mattress was comfortable, and the facilities met all our needs. The staff were warm, professional, and always available to assist. Being in such a lively area means there can be some noise outside, especially early in the morning, but that's expected for such a convenient location.

2026-07-17 via Nuitee
L
Libby couple gb
10
A fantastic hotel that offers both comfort and great value
Pros:

We loved the location of this hotel. It is close enough to Hoan Kiem Lake and the Old Quarter to walk everywhere, yet far enough away to enjoy a peaceful night's sleep. The staff were exceptionally kind and always willing to help with any request. Since we had to leave before breakfast started, they thoughtfully prepared breakfast boxes for us to take to the airport. Their attention to detail made our stay even more enjoyable.

2026-07-16 via Nuitee
J
Jackson couple au
10
This hotel quickly became one of our favorite places to stay in Hanoi
Pros:

We really enjoyed staying at this small hotel in the Old Quarter. The location was ideal because it offered the perfect balance between convenience and tranquility. It was only a few minutes from the lake and major attractions but far enough from the busiest streets to enjoy a peaceful night's sleep. The staff were genuinely welcoming and always eager to help with anything we needed. Their hospitality made us feel at home throughout our visit.

2026-07-16 via Nuitee
E
Edmund extended_group us
10
It was the perfect place to experience the authentic atmosphere of Hanoi.
Pros:

This hotel made our Hanoi trip much more enjoyable thanks to its fantastic location. Staying in the Old Quarter meant we were surrounded by the energy and charm of the city, with amazing food, cafés, bars, and attractions right outside our door. Even though we were close to everything, the hotel remained peaceful and comfortable because it was tucked away on a quiet street. We loved spending time around Hoan Kiem Lake, visiting the Water Puppet Theater, and exploring the weekend night market.

2026-07-14 via Nuitee
Z
ZIN NAING couple mm
10
Pros:

Classic style room, clean, quiet, good breakfast

Cons:

The room is very narrow. If you have no problem with the small room, it's all fine except for the room capacity,

2026-07-13 via Nuitee
D
Darlene extended_group us
10
Our experience at this hotel was excellent from beginning to end
Pros:

The location couldn't have been more convenient, with many attractions, local restaurants, and shopping streets just a short walk away. The hotel itself was beautifully maintained, and our room was clean, comfortable, and very peaceful despite being in the city center. Breakfast was always fresh, delicious, and offered enough variety to satisfy different tastes. What impressed us most was the kindness and professionalism of the staff. They were always smiling, attentive, and willing to go the extra mile to help. For the price, this hotel provides exceptional value, and we would definitely return if we visit Hanoi again.

2026-07-13 via Nuitee
S
Samantha couple gb
10
We couldn't have chosen a better place to stay while visiting Hanoi
Pros:

The hotel is in a fantastic location, making it easy to explore the Old Quarter and many nearby attractions on foot. The staff impressed us with their outstanding hospitality. After we overslept one morning, they quickly contacted our tour company and helped adjust the schedule. They even packed breakfast for us so we wouldn't have to leave hungry. That level of care and attention is something we'll always remember.

2026-07-11 via Nuitee
T
Thomas couple us
10
We discovered a real hidden gem during our trip
Pros:

This hotel exceeded our expectations in every way. The room was clean, comfortable, and thoughtfully equipped with all the essentials, offering plenty of space for a pleasant stay. Its central location allowed us to explore the city with ease, but what truly made the difference was the exceptional hospitality. The staff were incredibly warm, attentive, and genuinely cared about making guests feel welcome. We would gladly stay here again.

2026-07-11 via Nuitee
F
Frances couple us
10
We had a fantastic experience staying her
Pros:

The hotel's location was ideal, right in the Old Quarter and close to everything we wanted to see, from local restaurants to Hanoi's main attractions. The staff were the highlight of our stay—they were attentive, professional, and genuinely kind. When we overslept one morning before our tour, they went above and beyond by contacting the tour company and helping us arrange more time. They even prepared a breakfast package for us to take along. These small but meaningful details made us feel truly valued as guests.

2026-07-09 via Nuitee
L
Lara extended_group gb
10
We absolutely loved our experience here
Pros:

From the moment we arrived, the staff made us feel incredibly welcome with their friendly and attentive service. The accommodation was comfortable, clean, and provided everything we needed for a relaxing stay. The location was also excellent, making it easy to explore the surrounding area. Considering the quality of service, comfort, and convenience, the value for money is truly outstanding. We would happily recommend this place to anyone visiting the city.

2026-07-09 via Nuitee
P
Philipp family_with_children de
7
Nettes Hotel in zentraler Lage. Für uns war im Durchschnitt alles in Ordnung.
Pros:

Sehr sauber, tolle Lage, super netter Empfang an der Rezeption, sehr netter Portier. Schön eingerichtetes Zimmer mit Kühlschrank und Klimaanlage. Das Bad war voll ausgestattet mit Hygieneartikeln.

Cons:

Und zwar nicht bewusst, dass die Zimmer, die wir gebucht hatten, keine Fenster nach außen hatten (nur ein Oberlicht zum Flur).
Das Frühstück war etwas einfach, aber was uns wirklich gestört hat, war die Unfreundlichkeit der Service-Kraft beim Frühstück.

2026-07-08 via Nuitee
M
MYUNGSIK solo_traveller th
7
Pros:

웬만한 큰 관광지 걸어다니기 편한 위치가 아주 좋은 곳이었습니다. 직원분들이 친절하셨고, 아침 조식 또한 규모에 비해 만족스러웠습니다. 아쉬웠던 점이 있었지만 그럼에도 가격 대비 괜찮다고 생각한 호텔입니다.

Cons:

제가 묵었던 방은 창문이 없어 다소 답답했고, 으레 저가 호텔들이 다 그렇듯 외부 소음에 다소 취약했습니다. 2층 방이었는데 복도나 계단 지나다니는 사람들의 소리가 너무 방으로 잘 들어왔고, 특히나 조식 식당에서 2층이나 떨어져 있음에도 불구하고 아침에는 거기서의 대화 소리 때문에 잠을 깰 정도였습니다. 그리고 화장실 청결도와는 별개로 냄새가 심해서 호텔에서 쉬기 불쾌할 정도였습니다. (변기나 샤워 부스 하수구 쪽에서 올라오는 냄새 같더라고요... 내내 화장실 문을 닫고 있었음에도 화장실 갈 때마다 불편했습니다)

2026-07-08 via Nuitee
P
Paul extended_group us
10
We would happily return again
Pros:

The combination of a fantastic location and amazing service made our stay memorable. The hotel is conveniently located near Hoan Kiem Lake, with plenty of dining and shopping options nearby. What impressed us most was the staff's attitude—they were welcoming, patient, and always willing to go the extra mile to help guests. We truly appreciated their kindness and professionalism.

2026-07-08 via Nuitee
M
Mauri extended_group fr
10
Pros:

Nous avons beaucoup apprécié notre séjour dans cet hôtel, notamment grâce à son emplacement idéal, à proximité de nombreuses attractions incontournables. Dès notre arrivée, le personnel nous a accueillis avec beaucoup de gentillesse et est resté souriant, attentionné et disponible tout au long de notre séjour. La chambre n'était pas la plus moderne, mais elle était très bien entretenue, confortable et parfaitement adaptée pour se reposer après une journée entière à visiter la ville. Le petit-déjeuner proposait un choix assez simple, mais tous les produits étaient frais et de bonne qualité. Nous vous recommandons tout particulièrement le pho au poulet, préparé à la demande : il était délicieux et constituait une excellente façon de commencer la journée.

2026-07-07 via Nuitee
S
Samantha extended_group gb
10
Pros:

Our experience here was excellent, mainly because of the amazing hospitality from the staff. Everyone was warm, polite, and genuinely cared about making guests feel comfortable. Anna at reception was outstanding—friendly, efficient, and always willing to assist with any requests. The doorman also provided great service and welcomed us every time we returned. The hotel’s location is very practical, close to the airport while still offering easy access to the city center. With plenty of dining options and shops nearby, it was a very convenient place to stay.

2026-07-07 via Nuitee
M
Maurizio solo_traveller ae
10
Perfect
Pros:

Small gem

2026-07-04 via Nuitee
J
John couple gb
10
Pros:

Everything about our stay was smooth and enjoyable. The hotel's location allowed us to experience the lively atmosphere of the Old Quarter while remaining within easy walking distance of many attractions. Our room was modern, well maintained, and had all the essentials for a relaxing stay. What really stood out was the hospitality of the staff, who were always kind, cheerful, and ready to help. Their excellent service made our trip even more memorable.

2026-07-04 via Nuitee
J
Juanita couple au
10
Nice stay
Pros:

Small clean nice hotel out of old town. Less noise. Close to walk to lake area. Staff were helpful and friendly, air conditioning was great

2026-07-04 via Nuitee
M
Mariam couple au
10
Pros:

We really enjoyed staying here because it made sightseeing around Hanoi so easy. Many famous attractions were within walking distance or just a quick ride away. The staff were incredibly friendly and attentive, the rooms had everything we needed, and the rates were very reasonable. It's a wonderful place to stay if you want to discover the city's rich history and local culture.

2026-07-03 via Nuitee
J
Jay couple gb
10
Pros:

I am very satisfied with the service at Beryl Signature Hotel. The room was spacious, clean, and airy, and the staff were friendly. A special mention to Catherine, who was very professional and had such a lovely way of speaking. I will definitely return to this hotel when I visit Hanoi again.

2026-07-02 via Nuitee