Park Place Hotel & Conference Center

Hotels
8 (367 reviews)
300 East State Street , Traverse City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Poor cleanliness
Outdated rooms
Misleading advertising

Categories

Cleanliness
5.89
Several mentions of poor cleanliness, including trash in hallways and dog feces near the elevator.
Service
8.86
Mixed reviews on service; some staff were described as helpful while others were unfriendly.
Location
9.9
Location consistently praised as great and convenient to downtown and attractions.
Room Quality
6.85
Rooms were described as outdated with issues like lack of hot water and minor maintenance needs.
Amenities
6.88
Amenities were a concern with issues like non-functional ice machines and lack of hot water.
Value for Money
7.84
Perception of value diminished due to cleanliness issues and false advertising regarding amenities.
Food and Beverage
8.89
Positive sentiments about having restaurants on-site but lacking detailed mentions.
Overall Experience
8.86
Mixed but generally positive experiences, with highlights on staff and location mitigating some broader complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Luxurious Downtown Boutique Hotel with Stunning Views

Convenient Shuttle Service and Fine Dining
Experience the convenience of a free shuttle to Cherry Capital Airport and indulge in fine dining at Minerva’s restaurant right at the hotel.

Comfortable Rooms and Modern Amenities
Relax in rooms equipped with cable TV, free WiFi, coffee-making facilities, and a refrigerator. Take advantage of the business center and gift shop for all your needs.

Breathtaking Views and Entertainment
Unwind at the Beacon Lounge overlooking Traverse Bay, offering appetizers, beverages, and live entertainment. Explore nearby attractions like City Opera House and unique local shops.

Book now to experience luxury and convenience at Park Place Hotel & Conference Center in downtown Traverse City.

Important information:

Guests traveling with pets must book a designated pet-friendly room. Contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 367 reviews
Cleanliness: 5.89
Service: 8.86
Location: 9.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 8.86
V
Vikram couple us
10
2026-08-29 via Nuitee
V
VICKI couple us
8
Pros:

Nice rooms in a busy touristy area. Needs some renovation, very dated. Ample parking close to the hotel. Couple of blocks from the lake. Enjoyed the roof top bar, waiter/bartender was great.

Cons:

Very dated, needs a face lift for sure. Our bathroom was a disappointment, as small as a bathroom in an RV, very tight! Bar lounge was OK, food average. We wanted a balcony room so we could see the lake, haha, the smallest balcony ever, barely room for two small chairs and table. Trees in the way of our view and surprised it was a couple of blocks from the lake because the pictures looked like we were right on it.

2026-08-21 via Nuitee
R
Ronald couple us
10
Pros:

Friendly staff. Great location.

2026-08-14 via Nuitee
P
Patricia couple us
2
Was glad we only booked one night
Pros:

Location was good

Cons:

Bedding was old as was the general condition of the room and common areas. Elevator didn’t work.

2026-08-10 via Nuitee
C
Cara extended_group us
3
Pros:

Location

Cons:

Worn down to the point of gross

2026-08-09 via Nuitee
J
James solo_traveller us
1
Such a shame to see this historic landmark so mistreated.
Pros:

A Traverse City landmark, the location is perfect.

Cons:

The place is a wreck: dirty, damaged, broken.

2026-08-07 via Nuitee
J
James couple us
2
Never seen somebody else’s rolled up underwear in my hotel room before
Pros:

Good location

Cons:

It was disgusting. When housekeeping changed our sheets they left somebody else’s rolled up underwear on our floor by the bed.

2026-08-04 via Nuitee
S
Shawn solo_traveller us
4
Besides location would never stay here again
Pros:

Location, shower pressure, bars

Cons:

Everything broke down (pool, elevator). Carpet coming up in hallway. Small rooms, pillows terrible

2026-07-25 via Nuitee
A
Anne couple us
1
The Park Place Hotel is total dump & I felt like I was staying in a haunted hotel it was so creepy.
Pros:

It’s location. The ONLY other good thing about this dump was Aaron, the front desk mngr.

Cons:

This hotel is old & musty. Stained carpeting, moldy & dingy. The elevators are so old I was afraid we’d get stuck & they’re tiny. To top it all off we paid $1500 for 3 nights in this creepy, moldy place!!! I wish we could get our money back 😤

2026-07-25 via Nuitee
D
Diane extended_group us
7
Was a bit underwhelmed
Pros:

I liked the location

Cons:

My room carpet was stained and the desk chair was old and needs replacement.

2026-07-18 via Nuitee
A
Alexander family_with_children us
2
2026-07-17 via Nuitee
J
James couple us
10
2026-07-16 via Nuitee
M
Mag extended_group us
5
it was fine for a 3 night stay
Cons:

Other than the location, the hotel needs updated for the price

2026-07-15 via Nuitee
M
Melissa couple us
9
Wonderful anniversary trip for just us two.
Pros:

Location, available parking, the underrated restaurant Minerva’s (so good!!!)

Cons:

Could use some TLC - outside landscape (courtyard) and elevator upkeep.

2026-07-14 via Nuitee
A
Alan couple gb
6
Avoid!
Pros:

Location

Cons:

Old, tired and poor value for money

2026-07-13 via Nuitee
F
Fabiana couple us
8
2026-07-11 via Nuitee
T
Tracy solo_traveller us
8
2026-07-11 via Nuitee
V
Vicki couple us
8
It met our needs for our visit. We would stay there again.
Pros:

Excellent location for short walk to activities for Cherry Festival and downtown. Room was large and comfortable. Lighting was excellent. Beautiful grand piano in lobby and we were got to hear it played. So nice.

Cons:

Pressure for shower was very poor and temperature of water was temperamental. New show head is probably needed.

2026-07-10 via Nuitee
S
Shah solo_traveller us
8
Pros:

Location

Cons:

Only one elevator was working

2026-07-06 via Nuitee
T
Taylor family_with_children us
7
Decent old hotel, great central location
Pros:

Staff were fantastic, the pool(s) were great other than the splash feature in the kids pool not working.

Cons:

Definitely an older hotel and not nice in all the right places, but a comfortable enough stay in a great location.

2026-06-30 via Nuitee