AYKUN Hotel by AG Hotels Group

Hotels
8.8 (1450 reviews)
12b Kerey, Zhanibek Khans Street , Astana , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good staff
Comfortable atmosphere
Cons:
Limited view from some rooms
Missing basic toiletries

Categories

Cleanliness
8.51
The room was clean and well-equipped, but some minor issues with service were noted.
Service
9.48
The staff was polite and attentive, helping with all requests.
Location
8.02
View from room 306 was disappointing, facing a wall, which negatively impacted the stay.
Room Quality
8.47
The room was tidy and comfortable, though there were some booking issues.
Amenities
9
Basic amenities provided, but some items like milk were lacking at times.
Value for Money
8.96
Good hotel for the price range, suitable for short stays.
Food and Beverage
9.01
Enjoyable breakfast experience, with decent food quality.
Overall Experience
8.98
A pleasant stay overall, despite a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:20

Property Description

Luxurious Accommodation
AYKUN Hotel by AG Hotels Group offers elegant non-smoking rooms with modern amenities like a flat-screen TV and a private bathroom. The comfortable beds and stylish decor ensure a relaxing stay for every guest.

Convenient Facilities
Enjoy a delicious buffet breakfast at the on-site restaurant and unwind in the sauna for the ultimate relaxation. The hotel also provides a business center with fax and photocopying services, catering to all your professional needs.

Prime Location
Situated near popular landmarks like Bayterek Monument and Astana Arena, AYKUN Hotel is the perfect choice for travelers interested in exploring the cultural and architectural wonders of Astana.

Book your stay at AYKUN Hotel by AG Hotels Group now to experience luxury and convenience in the heart of Astana.

Important information:

Please note that from 13 April 2021 until 13 May 2021 it will be not possible to buy alcohol on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1450 reviews
Cleanliness: 8.51
Service: 9.48
Location: 8.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
A
Andrea • solo_traveller • it
8
Pros:

L’hotel ha una posizione ottima e comoda alle attrazioni principali (è anche molto vicino alla stazione della sopraelevata); colazione nella media; la camera ha la moquette e non è particolarmente “nuova” ma comunque accettabile; non posso riferire della spa perché non l’ho utilizzata

Cons:

Sarebbero auspicabili tende maggiormente oscuranti

2026-08-11 • via Nuitee
G
Gavin • solo_traveller • hk
8
2026-08-11 • via Nuitee
R
Ruslan • couple • de
6
2026-08-11 • via Nuitee
A
Aleksandr • couple • kz
7
Pros:

Вкусные завтраки, вежливый персонал, хорошее местоположение

Cons:

В отеле достаточно шумно, все хлопают дверьми когда выходят из номера, из за чего ты просыпаешься ночью. Номер уже не выглядит так как на картинке, явно требуется ремонт и качественный клининг номера, на диване и ковре есть пятна, стул вообще сломан

2026-08-10 • via Nuitee
S
Shuhratjon • solo_traveller • tj
8
2026-08-10 • via Nuitee
O
Olegas • solo_traveller • lt
9
2026-08-10 • via Nuitee
N
NURSULTAN • extended_group • kz
10
2026-08-09 • via Nuitee
X
XAYRULLAYEV • solo_traveller • uz
9
Pros:

уютно, чисто

Cons:

чуть чуть шумно

2026-08-08 • via Nuitee
Сергей • solo_traveller • kz
9
2026-08-07 • via Nuitee
A
Anastasia • solo_traveller • ru
10
2026-08-07 • via Nuitee
Сергей • solo_traveller • kz
8
2026-08-07 • via Nuitee
R
ROMAN • solo_traveller • kz
10
2026-08-07 • via Nuitee
A
Alain • solo_traveller • fr
10
Nice and clean
Pros:

Next to the metro station, the hotel is nice and the room are clean und comfortable.
Nothing fancy but a good value for the price.

Cons:

Nothing

2026-08-05 • via Nuitee
A
Assel • extended_group • kr
9
To anyone who’s looking for a hotel with a good price, great breakfast and extremely pleasant staff, you should choose A
Pros:

The way the staff treat the guests impressed me the most. Everyone was very pleasant! Especially, Kuanysh is very good at his job. We felt very thankful to him and other staff for making our stay comfortable!

Cons:

The fact that the landline doesn’t work. I had to go downstairs to ask for something. It’d be better if we could the phone in our hotel room.

2026-08-04 • via Nuitee
S
Shuga • solo_traveller • kz
10
2026-08-03 • via Nuitee
D
Dinara • solo_traveller • kz
10
2026-07-23 • via Nuitee
W
Weber • solo_traveller • de
7
Im Guten und Ganzen ein gutes Hotel
Pros:

Sehr gutes Frühstück
Hilfsbereites gut englischsprachiges Personal
Fahrradverleih

Cons:

Nach fünf Übernachtungen fehlte die Flexibilität, mich kostenlos ein paar Stunden später auschecken zu lassen. Hier fehlt ein wenig die Servicementalität

2026-07-20 • via Nuitee
A
Antonio • solo_traveller • by
9
Pros:

Наличие ресторана в лобби отеля это супер

2026-07-18 • via Nuitee
A
Anna • family_with_children • kz
10
2026-07-18 • via Nuitee
O
Olesia • family_with_children • at
9
Отличное сочетание цены и качества
Pros:

Хороший завтрак, мой сын- подросток особенно заценил тефтели на завтрак. Все есть ., от каши до баурсаков. Просторный и чистый номер. Дружелюбные и приятные сотрудники.

Cons:

Вид из окна не самый впечатляюший, но нам это не мешало.

2026-07-17 • via Nuitee