The Palm Suite at Lava Mansion

Hotels
8.5 (630 reviews)
46A, Jalan Sultan Ahmad Shah , George Town , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable
Cons:
Weak Wi-Fi
Maintenance issues with amenities
Limited parking

Categories

Cleanliness
8.08
Overall clean and comfortable but had a few mentions about shower and bathroom issues.
Service
9.05
Friendly staff who provided excellent assistance during late check-in.
Location
8.59
Conveniently located in George Town, good access to nearby attractions.
Room Quality
8.54
Spacious and well-appointed rooms suitable for families.
Amenities
8.07
Some lapses in available amenities like wardrobe space and spa functionality.
Value for Money
8.53
Affordable pricing for spacious rooms.
Food and Beverage
8.58
Cafe nearby provides a chill and picturesque dining experience.
Overall Experience
8.55
Overall satisfactory with minor issues but worth staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Convenient Location
Located near Northam Beach, explore popular attractions such as Rainbow Skywalk and Penang Times Square just a stone's throw away.

Exceptional Service
Enjoy a 24-hour front desk, free WiFi, and a delicious dining experience at the on-site restaurant during your stay at The Palm Suite at Lava Mansion.

To book your stay at this 4-star hotel in George Town, visit our website or call now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 630 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
K
KOW HONG SDN BHD • solo_traveller • my
10
2026-08-29 • via Nuitee
K
Khairul Anwar • family_with_children • my
8
2026-08-28 • via Nuitee
W
WAN NUR HERLIENIE • extended_group • my
10
Terima kasih kepada Housekeeper, manager and staff yang simpankan purse saya. Terima kasih orang baik dan jujur.
Pros:

Bilik dan toilet yang bersih. Bilik cantik dan selesa. Private parking.

Cons:

None.

2026-08-28 • via Nuitee
C
Chin • extended_group • my
10
2026-08-27 • via Nuitee
A
Aicha • solo_traveller • be
8
2026-08-27 • via Nuitee
N
Nur Rafidah Anim • solo_traveller • my
8
Pros:

Luas dan sama dengan apa yg digambarkan.. Staff ok

Cons:

Lampu putih tiada.. Nak makeup jadi spoiler jer.. Overall ok jer semua

2026-08-26 • via Nuitee
F
Fatiha • solo_traveller • fr
10
Pros:

Le jardin avec vue sur la mer. Le calme. Le confort de la literie et du linge de lit.

2026-08-24 • via Nuitee
I
Izuin • solo_traveller • my
7
Pros:

2 rooms of queen bed, cozy

Cons:

No hot water

2026-08-23 • via Nuitee
N
natasha amelia • family_with_children • my
7
Satisfied
Pros:

The room was spacious and exceed my expectations

Cons:

No elevator provided

2026-08-22 • via Nuitee
S
So L-F • solo_traveller • fr
8
2026-08-22 • via Nuitee
T
Tang juan • extended_group • my
10
An exciting holiday
Pros:

As far as I know, the welcoming officer named WAN was very friendly and didn't get bored when answering my questions.An attractive location with easy access to everywhere.

Cons:

For me, everything is fine.

2026-08-21 • via Nuitee
W
Wani • extended_group • my
10
Very recommended to those who travels with friends, i like how big the room is!
Pros:

I like how big the space of the room! Exactly we can walk around without limitation

Cons:

Wifi very slow especially at night, pls upgrade

2026-08-21 • via Nuitee
Y
Yew • extended_group • my
8
2026-08-13 • via Nuitee
K
Karen • solo_traveller • nl
4
Pros:

Cozy, good bed linens, clean in general.

Cons:

Alot of ants everywhere, even on bed
Room/flat is clean but surroundings aren't clean, looks messy outside (on one side)

2026-08-13 • via Nuitee
M
Muhammad Imran • family_with_children • my
10
2026-08-11 • via Nuitee
A
Azridzwan • solo_traveller • my
8
2026-08-09 • via Nuitee
M
MOHAN DAS • family_with_children • my
8
2026-08-09 • via Nuitee
I
IDIL • family_with_children • gb
7
2026-08-09 • via Nuitee
R
Rama • family_with_children • my
1
Pros:

nothing !

Cons:

the staffs are super rude and i will not recommend any of my frens there

2026-08-07 • via Nuitee
J
Jorge • family_with_children • es
8
Tranquilo, bastante limpio
Pros:

En general bastante limpio, bien equipado había hervidor de agua y sobres de café, incluso la TV tenía cuenta de Netflix con la que se podían ver algunas películas
Baño bastante amplio, separada la zona de ducha de inodoro, por lo se podía usar por 2 personas a la vez
disponía de maquinas de filtrado de agua. aunque en el exterior, .
arreglaban la habitación , aunque no limpiaban demasiado.
la ubicación en una zona tranquila

Cons:

aunque ubicada en una zona tranquila, requería de grab para moverse al centro (es difícil aparcar, mejor no usar coche)
habría estado bien otro baño: era muy amplio pero desaprovechado por tener zona de bañera y ducha
aparcamiento compartido con restaurante, por lo que a ciertas horas podía ser complicado aparcar al no haber sitio reservado
los apartamentos de 2 habitaciones separadas están en la planta superior, solo escaleras para subir equipaje

2026-08-06 • via Nuitee