The Palm Suite at Lava Mansion

Hotels
8.5 (609 reviews)
46A, Jalan Sultan Ahmad Shah , George Town , my

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Express check-in/check-out
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Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable
Cons:
Weak Wi-Fi
Maintenance issues with amenities
Limited parking

Categories

Cleanliness
8.08
Overall clean and comfortable but had a few mentions about shower and bathroom issues.
Service
9.05
Friendly staff who provided excellent assistance during late check-in.
Location
8.59
Conveniently located in George Town, good access to nearby attractions.
Room Quality
8.54
Spacious and well-appointed rooms suitable for families.
Amenities
8.07
Some lapses in available amenities like wardrobe space and spa functionality.
Value for Money
8.53
Affordable pricing for spacious rooms.
Food and Beverage
8.58
Cafe nearby provides a chill and picturesque dining experience.
Overall Experience
8.55
Overall satisfactory with minor issues but worth staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Convenient Location
Located near Northam Beach, explore popular attractions such as Rainbow Skywalk and Penang Times Square just a stone's throw away.

Exceptional Service
Enjoy a 24-hour front desk, free WiFi, and a delicious dining experience at the on-site restaurant during your stay at The Palm Suite at Lava Mansion.

To book your stay at this 4-star hotel in George Town, visit our website or call now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 609 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
N
NATALIE LI TONG • solo_traveller • ie
10
2026-07-24 • via Nuitee
S
shahrudin esa • family_with_children • my
9
Pros:

cozy little place by the beach and a nice restaurant fronting the beach. Love the big Tv with netflix and all and most importantly 2 very big and comfy beds.

Cons:

Maybe some complimentary tea would be nice

2026-07-24 • via Nuitee
K
Kelvin • couple • my
7
2026-07-22 • via Nuitee
R
Roslina • extended_group • my
7
2026-07-21 • via Nuitee
M
Mathew • solo_traveller • my
10
Pros:

The 2 saperate rooms with king beds was a pleasant surprise for my business trip.
The bathroom was spectacular but could not fill the tub. Good location and the price was good.

Cons:

Perhaps a bar overlooking the sea would be nice? And maybe a gym?
Not 100% necessary but I have a workout schedule and I normally only have a drink on business trips.
Lol
Every else was excellent.

2026-07-20 • via Nuitee
A
Abdullah Harthy • solo_traveller • om
5
Pros:

Good room size

Cons:

This is just a block building with rooms. Room have only one bathroom.

2026-07-20 • via Nuitee
N
NOOR FERHANA • extended_group • my
9
Worth it stay with cozy environment
Pros:

The hotel is beyond expectation. The price is so worth it because the hotel is located around the city, very clean, the environment is so cozy and situated in front of the beach.

2026-07-20 • via Nuitee
J
Jigar • solo_traveller • in
5
Average stay in Penang
Pros:

Room size

Cons:

The pest control issue and stinky smell on the ground floor near the reception office

2026-07-20 • via Nuitee
N
Nurhizzaty • couple • my
10
Excellent
Pros:

Clean big

Cons:

The lamp beside the bed not ok for children

2026-07-19 • via Nuitee
R
Rasyidah • extended_group • my
10
Tempat best , bersih ,
Pros:

Bersih , kawasan strategik

2026-07-19 • via Nuitee
R
Rebecca • solo_traveller • de
7
2026-07-15 • via Nuitee
Y
YIQIANG • family_with_children • cn
8
Pros:

环境不错，安静干净，都很满意

2026-07-14 • via Nuitee
Z
Zarifah • family_with_children • my
8
2026-07-13 • via Nuitee
A
Annkoh • solo_traveller • my
9
Excellent place
Pros:

Overall I really love this place. The room was so spacious and parking is just in front of your room. Bed was nice, plenty of pillow. Plenty of space for luggage and kids can run around the room. Toilet is big and got like a tub to use. Receptionist allow us to check in 1hr earlier maybe coz it was weekdays so not full house. I've been recommending this place to everyone.

Cons:

The only problem was the water heater wasn't that hot no matter how we turn it. Even we waited longer it still doesn't get hot. It's more like luke warm or hot a while and then gone. And also for our room the toilet seat bidet got leaking, so the floor is a bit wet most of time. That's the minus point.

Parking during dinner time especially weekend may be full because there's another building that is a restaurant. So it can be full house until the restaurant close then you will be able to get your parking again.

2026-07-12 • via Nuitee
V
Visithira Barathi • extended_group • my
8
2026-07-09 • via Nuitee
M
M Rajagopal • solo_traveller • my
10
Pros:

Very clean and the staff very helpful

2026-07-09 • via Nuitee
T
Tan • family_with_children • my
8
Nice place
2026-07-07 • via Nuitee
F
Faqihah • family_with_children • my
10
2026-07-06 • via Nuitee
N
Nurul Asyiqin Binti • solo_traveller • my
10
2026-07-05 • via Nuitee
M
Mohd Qayyum • solo_traveller • my
9
good for the value hotel at penang
Pros:

spacious room...the room is neat and clean..good wifi and have free netflix

Cons:

the junction to get into the hotel is quite narrow

2026-06-29 • via Nuitee