The Palm Suite at Lava Mansion

Hotels
8.5 (590 reviews)
46A, Jalan Sultan Ahmad Shah , George Town , my

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable
Cons:
Weak Wi-Fi
Maintenance issues with amenities
Limited parking

Categories

Cleanliness
8.08
Overall clean and comfortable but had a few mentions about shower and bathroom issues.
Service
9.05
Friendly staff who provided excellent assistance during late check-in.
Location
8.59
Conveniently located in George Town, good access to nearby attractions.
Room Quality
8.54
Spacious and well-appointed rooms suitable for families.
Amenities
8.07
Some lapses in available amenities like wardrobe space and spa functionality.
Value for Money
8.53
Affordable pricing for spacious rooms.
Food and Beverage
8.58
Cafe nearby provides a chill and picturesque dining experience.
Overall Experience
8.55
Overall satisfactory with minor issues but worth staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Convenient Location
Located near Northam Beach, explore popular attractions such as Rainbow Skywalk and Penang Times Square just a stone's throw away.

Exceptional Service
Enjoy a 24-hour front desk, free WiFi, and a delicious dining experience at the on-site restaurant during your stay at The Palm Suite at Lava Mansion.

To book your stay at this 4-star hotel in George Town, visit our website or call now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 590 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
C
Chan • solo_traveller • my
4
Overall ok just that the entire room furniture was old and when I put up sign for room cleaning but staff didn’t do so
Pros:

Location is good with sea front

Cons:

All the furniture and setting of the room need to retired and this is actually a motel than a hotel

2026-06-27 • via Nuitee
A
Aizie • couple • my
10
2026-06-23 • via Nuitee
L
Lai Mun • solo_traveller • my
1
很糟糕的一次体验
Pros:

只有地点不错

Cons:

房间地板发霉，厕所很多蚂蚁。卫生很糟糕，设施老旧，二楼没有电梯，需要自己扛行李爬楼梯。看网上很多人打卡这家酒店，价格还实惠就预定了，结果还好只是住一晚就离开。

2026-06-23 • via Nuitee
V
Vimalan • solo_traveller • my
4
Pros:

Nice place to stay.

Cons:

Not happy because the room show in booking and get different. After check in saw the room get not happy and ask to change incharge person said fully booked.

2026-06-21 • via Nuitee
J
Jam Ng • solo_traveller • sg
7
Nice place n clean
Cons:

Not suitable for eldery people

2026-06-21 • via Nuitee
S
Seng • extended_group • sg
9
Pros:

Quiet. Easy access to parking. Clean.

Cons:

Nothing. Except near door guests smoke at corridor and the smell came into our room.

2026-06-20 • via Nuitee
D
Debashis Ghosh • solo_traveller • sg
8
Spacious cosy non pretentious
Pros:

Location spacious rooms clean upkeep motel like access to room door waybfrom parking lot ballowing me to park mybrental car at my door

Cons:

I hot a fair deal and there is nonreason for dissatisfaction. The place has no frills and the pricing is reflectivenif this approach

2026-06-20 • via Nuitee
A
Ain • extended_group • my
8
Will book again in future
Pros:

Fresh and clean , the interior cantik. Eventho got stairs only, the staff help to carry the luggage

Cons:

No lift only stairs, not for old people.

2026-06-19 • via Nuitee
H
Haslina • solo_traveller • my
9
2026-06-19 • via Nuitee
V
Victor • extended_group • my
8
2026-06-18 • via Nuitee
L
Lim • solo_traveller • sg
8
Pros:

Location, value for money, new

Cons:

Nothing in particular

2026-06-17 • via Nuitee
M
Mohamad Obay • solo_traveller • my
1
2026-06-17 • via Nuitee
M
MEGAT HADI • extended_group • my
8
2026-06-14 • via Nuitee
Y
Yeong Zhen • couple • my
10
2026-06-11 • via Nuitee
A
amir • couple • my
10
2026-06-10 • via Nuitee
T
Tiam Chee • extended_group • my
8
2026-06-10 • via Nuitee
C
Cham • solo_traveller • my
5
2026-06-10 • via Nuitee
M
muslihah • solo_traveller • my
9
2026-06-10 • via Nuitee
F
Farrah Nasuha • extended_group • my
10
2026-06-09 • via Nuitee
L
luqman • couple • my
6
2026-06-09 • via Nuitee