Heritage Grand - Badulla

Hotels
9 (158 reviews)
205 keppetipola mawatha, Badulla , Badulla , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Delicious food
Good location
Cons:
Could improve amenities
Bathroom design issues

Categories

Cleanliness
8.39
General sentiment indicates rooms were clean and well-maintained.
Service
9.36
Staff consistently described as friendly, helpful, and welcoming.
Location
9.4
Multiple mentions of excellent location for sightseeing.
Room Quality
8.85
Rooms noted for cleanliness and comfort.
Amenities
8.38
Amenities are satisfactory, but some guests suggested additional options like a pool.
Value for Money
9.34
Consistent feedback highlights good value for the quality of service.
Food and Beverage
8.89
Breakfast and meals received positive remarks with some guests suggesting variety enhancements.
Overall Experience
9.36
General sentiment indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:28

Property Description

Central Location
Modern Amenities
Delicious Dining Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 158 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
P
Peter • couple • au
10
2026-08-18 • via Nuitee
K
Kusala • couple • lk
10
2026-08-14 • via Nuitee
M
Madhugayanie • solo_traveller • lk
7
Pros:

Breakfast

Cons:

No lifts.

2026-08-12 • via Nuitee
L
Lasitha • solo_traveller • lk
9
2026-08-11 • via Nuitee
M
Manoj • extended_group • lk
4
Price is not high but not worth even for that price.
Pros:

Staff is good; location is convenient.

Cons:

The rooms are very small and have virtually no view of the outside. There is a very small window covered by a thick curtain, and even with the curtain removed, the only thing visible is an air-conditioning unit directly outside the window.

Fortunately, we stayed only for one night, with a late check-in and early morning check-out, as we were attending an event the following day. Otherwise, the room would have seriously affected the overall experience of a holiday. It felt more like a small prison cell than a comfortable hotel room.

The floor is carpeted but was not properly cleaned. Our feet became dusty when walking around the room, so wearing slippers was essential.

There is also no elevator, so we had to carry our luggage up the stairs ourselves. We checked in late at night, and there was nobody available except the security guard, who simply showed us the direction to our room. However, the staff were helpful with our luggage when we checked out in the morning.

Overall, this place may be acceptable for a very short overnight stay, particularly if you only need a place to sleep, but I would not recommend it for a holiday or a longer stay.

2026-08-09 • via Nuitee
V
Vijith • solo_traveller • lk
10
2026-08-07 • via Nuitee
S
Sandra • solo_traveller • nl
7
Pros:

Locatie, winkeltjes in de buurt en fijn bed.

Cons:

Ontbijt was SriLankaans vanuit buffet bakken, geen fruit bijvoorbeeld

2026-08-04 • via Nuitee
Y
Yasara • solo_traveller • nz
9
2026-07-20 • via Nuitee
H
Hasini • couple • lk
10
2026-07-18 • via Nuitee
G
Gosewijn • family_with_children • nl
9
Een nacht, uitstekend geslapen, comfortabel. Restaurant met uitstekende (!) koffie
Pros:

Vriendelijk en behulpzame staff

Cons:

Locatie is beetje druk. Wij hadden kamer aan dr straatkant, daar hebben ze schermen die het terras afschermen.. dat maakt het terras bloedheet en de badkamerluchten blijven daar hangen. Als de balkondeur dicht houdt (beter met airco) heb je daar echter geen last van

2026-07-11 • via Nuitee
M
Maduranga • extended_group • lk
10
Pros:

Clean , All the facilities were excellent and foods are excellent

2026-07-08 • via Nuitee
B
Budi Santoso • solo_traveller • id
10
Great place
Pros:

Friendly and professional staff. Delicious foods.

Cons:

No any issue

2026-06-29 • via Nuitee
L
Lincoln Madden • solo_traveller • au
10
Pros:

Highly recommended!

I had an excellent stay. The food was outstanding, the service was exceptional, and the staff were friendly, professional, and always willing to help. The location is convenient and adds to the overall experience. Everything was well maintained, and the hospitality exceeded my expectations.
I highly recommend this hotel to anyone looking for comfort, quality service, and a memorable stay. I look forward to visiting again.

Cons:

Nothing to say

2026-06-23 • via Nuitee
V
VASUKI • couple • lk
7
g
Pros:

staff are supportive, restaurant offers very good food

Cons:

no lift

2026-06-08 • via Nuitee
C
Chameera • couple • lk
9
Pros:

Very good breakfast and excellent, comfortable rooms. Everything was clean and well-maintained. I had a great stay and would highly recommend this place.

2026-05-03 • via Nuitee
H
Harini • couple • lk
10
Pros:

Excellent location 5 minutes away from the centre of town. Absolute value for money. Breakfast buffet was sumptuous. A la carte menu had some of the tastiest dishes I've had so far and at very economical prices. Staff was extremely friendly and welcoming. Recommend 100%!

Cons:

No complaints. Everything was perfect!

2026-04-19 • via Nuitee
P
Priscilla Eacott • solo_traveller • au
9
Very good.
Pros:

Great hotel. Clean and comfortable. The room was large and spacious. The staff were friendly and helpful. They even packed us some food as we were leaving on an early bus.

Cons:

The curtains in the room could do with a bit of repair.

2026-04-19 • via Nuitee
H
Hiran • couple • lk
9
Cons:

If there is a lift to the building it would be great

2026-04-04 • via Nuitee
A
Anne • couple • au
7
Pros:

Welcoming drink and cake. Reception staff very helpful.

Cons:

Lack of character. No breakfast included and only buffet option available

2026-04-04 • via Nuitee
K
Kumar • solo_traveller • lk
8
2026-04-03 • via Nuitee