The Essence Hotel at JFK

Hotels
6.5 (516 reviews)
9701 Waltham Street , Jamaica , us

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Good transport access
Cons:
Cleanliness issues
Limited amenities
High prices
Poor service experiences

Categories

Cleanliness
4
Reviews mentioned unclean sheets and towels, and rooms that had unpleasant smells.
Service
8
Mixed sentiments; generally positive experiences with some staff, but one negative interaction.
Location
9.5
Great proximity to JFK Airport and public transport, praised in multiple reviews.
Room Quality
6
General comments about spaciousness, but some negative notes about cleanliness and functionality.
Amenities
6
Lack of basic amenities like microwave and vegetarian breakfast options left room for improvement.
Value for Money
5
Many felt the hotel was overpriced given the conditions described in the reviews.
Food and Beverage
6
Limited breakfast options; not accommodating to dietary preferences noted.
Overall Experience
7.5
Overall, an average experience was reported with notable positives and some marked negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:47

Property Description

Convenient Location: The Essence Hotel at JFK is strategically located near major attractions like Arthur Ashe Stadium and Belmont Park Race Track.
Comfortable Accommodation: Air-conditioned rooms with private bathrooms, flat-screen TVs, and free toiletries ensure a comfortable stay for guests.
Exceptional Service: Enjoy round-the-clock assistance from our multilingual staff, along with a continental breakfast for a great start to your day.

Book now at The Essence Hotel at JFK for a memorable and comfortable stay during your visit to Jamaica!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 516 reviews
Cleanliness: 4
Service: 8
Location: 9.5
Room Quality: 6
Amenities: 6
Value for Money: 5
Food and Beverage: 6
Overall Experience: 7.5
R
Ron solo_traveller us
4
Pros:

Didn’t try

Cons:

Not a good area. Didn’t feel that safe

2026-05-30 via Nuitee
P
Philpot solo_traveller us
5
Cons:

Paid extra money for breakfast and received a bag with sunny d and yogurt

2026-05-28 via Nuitee
B
Brown solo_traveller us
10
2026-05-28 via Nuitee
B
Bianca couple us
10
2026-05-27 via Nuitee
F
Fiona solo_traveller us
10
Great and Excellent hotel with staffs!!
Pros:

Great in assisting you with your needs.!!

Cons:

Noting, every thing was well professional.!!

2026-05-26 via Nuitee
M
Michael Ryan solo_traveller us
5
2026-05-26 via Nuitee
F
Fiona couple us
10
Excellent hotel and great staffs.!!
Pros:

i am well satisfied.!!. Thank you.!!

Cons:

no problem and I’m thankful for the kindness shown.!!

2026-05-26 via Nuitee
F
Fiona solo_traveller us
10
Wonderful hotel and great staffs.!!
Pros:

Kind staffs, cleanest and helpful with patients shown!!

Cons:

I’m well satisfied. Thank you.!!

2026-05-26 via Nuitee
R
Rory couple nz
7
Comfortable, convenient and well appointed. Clarify extra costs beforehand.
Pros:

I appreciated it being in close vicinity to Jamaica station.
I was a first-time visitor to NYC and chose to stay closer to JFK to make travelling with luggage easier.
Not knowing the neighbourhood beforehand I’d have to say that the surrounding area is a little rough, though the hotel was clean and comfortable.
The room was clean and comfortable and I slept well.

Cons:

False advertising. The listing states that luggage storage is available, but declines to mention that there’s a $20 cost for this, which I think is a blatant cash grab. My luggage was stored in a huge room adjacent to the reception area, so I don’t see the reason behind the charge.
The room was well appointed, but not very soundproof; outside noise and noisy neighbours were an issue, but thankfully that died down late at night.

2026-05-26 via Nuitee
E
Erika couple us
2
Terrible, wish I slept in the airport.
Pros:

Location

Cons:

Room wasn’t cleaned, condom wrappers on the floor, used condoms under the bed, smelled like pee, very over priced.

2026-05-25 via Nuitee
K
Kevin solo_traveller gb
7
Pros:

Proximity to the air train to JFK.
Bed was comfortable.
Breakfast takeaway bag was nice.

Cons:

Room was a bit dated and could have been cleaner

2026-05-25 via Nuitee
D
Diego extended_group co
5
Pros:

no hay parqueadero,,tuve un tiket por estacionsmiento

2026-05-25 via Nuitee
G
Griffiths solo_traveller nz
4
Pros:

It was reasonably close to airport and substation. Road noise was insignificant.

Cons:

The bedding and towels were stained. Found a couple of new cockroaches one on bed sheet, the other on the wall. The shower curtain allowed for water to splash through onto the cistern and vanity.

2026-05-24 via Nuitee
S
Sankaran Nambissan solo_traveller in
10
Pros:

The reception were good to deal with.

2026-05-23 via Nuitee
F
Fiona couple us
10
2026-05-22 via Nuitee
J
Jeff solo_traveller us
5
a bit seedy
Pros:

it was close to the Air Train in Jamaica

Cons:

carpet smelled bad. a neighbor played loud music until 11:30. At 3 AM there was a loud argument between a man and woman that kept me up

2026-05-22 via Nuitee
F
Fiona solo_traveller us
9
Hope they improve, the needs of the people better and faster
Pros:

Clean and location.!!

Cons:

this time, they didn’t move on time to satisfy your needs, it take days to get it done

2026-05-22 via Nuitee
I
Isaiah couple us
10
2026-05-22 via Nuitee
P
Patrick solo_traveller us
3
Avoid unless you don’t have a choice
Pros:

Ok for a Cheap hotel “really a motel super8 Infact” it was very easy to get too and book the area is Jamaica queens day time it’s fine night time I highly suggest you be witty about it im a New Yorker was born here so I’m familiar with the nuances but don’t recommend out of state or country people walk around at night but for a 1-2 night stay even so I’d say look elsewhere but if you are in a bind like I was this place is cheap enough but for an extra $30 you can 100% find another hotel that would be 10 times better

Cons:

Now the hotel like most 1-3 stars hotels state no smoking “complete BS” I walked into the room it smelled like weed I know it’s legal now in NYC but come on not everyone partakes nor do I want to sleep in a room that reeks of weed again I slept here because my Airbnb had an issue so 1 night here was not bad but an extended stay I highly suggest JUST DONT 1 maybe 3 nights if you are brave and strong willed by all means stay here but if you are looking for comfort silence and privacy look elsewhere on top of smelling like weed the other rooms on the floor I was on let’s just say seemed like they would have guests or friends “wink wink” stay for an hour or less also this hotel was super 8 or they bought phones from them but bathroom tub had black mold the bed headboard where lights would be taken out burn marks everywhere you can see it’s an old hotel for the drug dealers and or hookers/escorts “yes one approached me while in the hallway lol
On a good note the bedsheets were atleast clean it did not smell like old moldy linens bed was comfy pillows like most hotels can be better did I sleep well yes I left the tv on to drown out the noise soundproofing was bad windows to wall

Aside for VERY FEW good Things only the bed and the price would I stay here again if I had ZERO CHOICE and only for a night Yes do I want to stay here again HELL NO
Front desk guy also high as a kite when I checked in but that don’t matter to me as long as you do your job 17 min standing in the lobby waiting for him to look for my reservation another 5 to give me the key

2026-05-22 via Nuitee
C
Cynthia couple ca
6
Basic clean hotel for a night between flights with an easy trip to the airport.
Pros:

Close to transit and airport
Clean

2026-05-22 via Nuitee