Puri Kantor Legacy - Heritage Palace

Hotels
9.5 (262 reviews)
Jl. Suweta No.1 , Ubud , id

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cost of stay
Dark rooms

Categories

Cleanliness
9.39
Most reviewers mentioned excellent cleanliness and upkeep.
Service
9.86
Staff is frequently described as very helpful, professional, and attentive.
Location
9.9
Positioned centrally next to the Palace, highly praised for convenience.
Room Quality
9.35
Overall positive sentiments, though some mentioned potential darkness in rooms.
Amenities
9.38
Amenities were well received, though specific details were less mentioned.
Value for Money
8.84
A couple of reviewers noted that the cost could be higher than expected.
Food and Beverage
9.39
Food was described as delicious, especially breakfast and local delicacies.
Overall Experience
9.86
Overwhelmingly positive experiences, described as magical and culturally enriching.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:53

Property Description

Luxurious Accommodation
Experience a blend of heritage and modern comfort at Puri Kantor Legacy - Heritage Palace. Each air-conditioned room features free WiFi, a private bathroom, and elegant decor for a relaxing stay.

Scenic Surroundings
Surrounded by lush gardens and offering garden views, guests can unwind in nature's embrace. Some rooms even boast a charming patio, perfect for your morning coffee or evening tea.

Convenient Amenities
Indulge in a delicious daily breakfast with various options. With room service, a 24-hour front desk, and tour assistance, your every need is catered to for a seamless stay.

Book your stay at Puri Kantor Legacy - Heritage Palace for a truly unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 262 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.86
R
ROBERT • solo_traveller • gr
10
An atmospheric connection to the ancient royal glory of Bali
Pros:

It was a unique and genuine historical experience, staying amidst real former royal palace walls and beautifully preserved carvings that truly brought the history of Ubud to life. This unique heritage stay offers an unmatched atmosphere conveniently located right in the busy heart of Ubud. Waking up to the peaceful sounds and fragranced of nature right in the center of town was incredible. The hospitality was kind and attentive from check-in to check-out. Additionally, the à la carte breakfast—featuring an excellent choice of local delights, beverages, and international dishes—was a true indulgence served on the authentic palatial patio.

Cons:

Nothing at all. Everything functions perfectly and only adds to the property's historic charm.

2026-07-24 • via Nuitee
C
ChungYuan • extended_group • tw
10
非常棒的皇宮體驗
Pros:

絕佳的住宿位置、以及絕佳的服務

2026-07-20 • via Nuitee
M
Mahendra Moreshwar • couple • us
10
Wonderful place to stay in the heart of Ubud
Pros:

It was ideally located right across from the Ubud palace and very close to Ubud Art Market. We walked to Saraswati temple right next door and walked to the starting point of the famous ridge walk. Our meals were included and we were provided delicious meals conforming to vegetarian/vegan diet preference.

2026-07-17 • via Nuitee
M
Mustafa • couple • tr
1
Bir Türkün kesinlikle kalmaması gereken bir otel
Pros:

Tesisin hiç bir şeyini beğenmedim

Cons:

Kesinlikle bir türkün en son kalacağı otel . Yemekler çok kötü . Açık büfe yok sabah öğle ve akşam yemeği için bir liste veriliyor listede ki yemekleri seçmek zorundasın . Seçtiğimiz yemekler de yenilecek gibi değil . Bu otelde kaldığımız sürece dışarda yemek zorunda kaldık eşimle . Yatak çok rahatsız her sabah sırt ağrısı ile uyandık . Otelde mahremiyet ve muhafazakar bir kültür olduğu için odamızın yanında küçük bir havuz vardı oraya bile çıplak girmemize izin vermediler. Otel odalarında be bahçesinde dahi sigara içmeye izin vermiyorlar. Otelde çok kötü bir enerji var verdiğim parayı zerre hak etmeyen bir otel kesinlikle kalmayın .

2026-07-15 • via Nuitee
I
Itai • couple • gb
10
2026-07-14 • via Nuitee
P
Patrick • solo_traveller • ch
9
Luxueux mais
Pros:

Superbe lieu très original

Cons:

La piscine où on doit mettre un sarong pour se baigner. Petit déjeuner très basique

2026-07-13 • via Nuitee
K
Kazunari • solo_traveller • jp
10
満足
Pros:

敷地内全体の雰囲気が良かったし、朝食も種類豊富でおいしかった

2026-07-13 • via Nuitee
A
Anupam • solo_traveller • in
9
2026-07-13 • via Nuitee
E
Erol • extended_group • tr
10
2026-07-11 • via Nuitee
L
lisa • couple • us
10
Beautiful stay in the heart of Ubud
Pros:

It was incredibly beautiful! You felt like you were transported back in time and were staying in a temple/palace. if you want to be in the heart of Ubud, it is perfect. It is right in the middle of Ubud, across from the palace, but despite this, it was incredibly quiet and peaceful within the hotel grounds.

Cons:

They can improve upon how they give out information. They gave you a tablet with Google folders. It was hard to navigate and figure out what activities they had and when. Also, we ordered their afternoon tea and it said it included a visit to the purifying pool, etc. They basically just brought us a fancy platter and some tea. It was very disappointing.

2026-07-11 • via Nuitee
T
Tetsuo • solo_traveller • jp
10
落ち着いた雰囲気で過ごせる寺院の中のホテル
Pros:

スタッフが皆親切だった。
通常のホテルのイメージではなく、寺院の中の宿泊施設という感じであった。
落ち着いた雰囲気の中で過ごすことが出来た。
場所がウブドの中心地で、地元タクシーからの規制があってGrabタクシーがホテルまで来てくれなかった。
Grabバイクはホテルまで来てくれたので荷物が無い時はGrabバイクを利用した。
チェックアウト時にネーム入りのキーホルダーをお土産としてくれたのは、粋なはからいであった。

2026-07-11 • via Nuitee
Y
Yashaswini • couple • au
10
Pros:

Exceptional hotel! From the moment we arrived, we were warmly greeted by the staff and welcomed with refreshing drinks. The rooms were beautiful, spacious, and cleaned daily. The location is fantastic too - just a short walk from Ubud Palace, the art markets, and many great restaurants and shops. We would stay here again in a heartbeat.

Cons:

Nothing. It was amazing!

2026-07-05 • via Nuitee
A
Anita • extended_group • au
10
Excellent quiet location and exceptional staff
Pros:

The wonderful staff went above and beyond to make our stay memorable

Cons:

Nothing

2026-07-03 • via Nuitee
H
HIDETADA • couple • jp
10
最高でした。
Pros:

あらゆる面で非常に良かった。スタッフ、施設、ロケーション。ウブドに来た際はまた利用したい。

Cons:

なし

2026-06-30 • via Nuitee
K
Kaitlin • couple • us
10
This place was so adorable! Very central to everything. It felt like you were staying at a Hindu temple. It was so cute.
Pros:

So cute and felt very Bali

Cons:

Everything was perfect

2026-06-29 • via Nuitee
M
Moira • couple • ca
8
Pros:

Really beautiful hotel in a central location. We were able to book a room at a discount via Booking.com which was great. Staff were hospitable and the room was very clean!

Cons:

We stayed for one night, and both times we showered, we ran out of hot water within 5 minutes of starting. The hotel was also undergoing some restoration construction which made it quite confusing to find the hotel entrance - a heads up would have been nice to make access simpler.

2026-06-29 • via Nuitee
D
Doğukan • solo_traveller • tr
10
2026-06-28 • via Nuitee
S
SAMEIL00 • solo_traveller • tw
9
Pros:

服務人員態度很好，環境很乾淨也很漂亮，雖然靠近烏布皇宮和主幹道，但是裡面卻很安靜，沒有來來往往車子或是遊客的聲音

Cons:

無

2026-06-27 • via Nuitee
P
Petr • couple • cz
10
Pros:

Mimořádný zážitek

2026-06-25 • via Nuitee
J
Jafari • solo_traveller • se
10
Pros:

In this hotel, you feel that you are a king or queen.
The rooms are clean, staff are kind and respectful, the garden is beautiful.
And you will face a few surprises 😁
The breakfast is tasty and fresh.
Overall, this hotel is one of the best hotels that I have been.

2026-06-25 • via Nuitee