Puri Kantor Legacy - Heritage Palace

Hotels
9.5 (234 reviews)
Jl. Suweta No.1 , Ubud , id

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cost of stay
Dark rooms

Categories

Cleanliness
9.39
Most reviewers mentioned excellent cleanliness and upkeep.
Service
9.86
Staff is frequently described as very helpful, professional, and attentive.
Location
9.9
Positioned centrally next to the Palace, highly praised for convenience.
Room Quality
9.35
Overall positive sentiments, though some mentioned potential darkness in rooms.
Amenities
9.38
Amenities were well received, though specific details were less mentioned.
Value for Money
8.84
A couple of reviewers noted that the cost could be higher than expected.
Food and Beverage
9.39
Food was described as delicious, especially breakfast and local delicacies.
Overall Experience
9.86
Overwhelmingly positive experiences, described as magical and culturally enriching.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:53

Property Description

Luxurious Accommodation
Experience a blend of heritage and modern comfort at Puri Kantor Legacy - Heritage Palace. Each air-conditioned room features free WiFi, a private bathroom, and elegant decor for a relaxing stay.

Scenic Surroundings
Surrounded by lush gardens and offering garden views, guests can unwind in nature's embrace. Some rooms even boast a charming patio, perfect for your morning coffee or evening tea.

Convenient Amenities
Indulge in a delicious daily breakfast with various options. With room service, a 24-hour front desk, and tour assistance, your every need is catered to for a seamless stay.

Book your stay at Puri Kantor Legacy - Heritage Palace for a truly unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 234 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.86
T
Teddy • solo_traveller • ie
10
Awesome Experience
Pros:

It was amazing.

Beautiful location, amazing staff and super healthy breakfast.

One of my best ever experience at a hotel.

Loved every minute there.

The staff are so good and kind.

Well done bto the Team.

2026-06-13 • via Nuitee
N
Nancy • extended_group • us
9
A true hidden gem in the heart of Ubud
Pros:

The property itself was so beautiful! Since it is centrally located, I was nervous about noise, but it was quiet. The staff could not have been more lovely, from the welcoming feet washing ceremony to the parting gifts.

2026-06-12 • via Nuitee
A
André • couple • br
10
Hospedagem no palácio de Ubud. Experiência incrível!
Pros:

O hotel é localizado dentro do palácio da família real, o que proporciona uma experiência única. A decoração é muito bonita e a localização é perfeita, bem no Centro de Ubud. Porém, mesmo sendo no Centro, o hotel é bastante silencioso. Finalmente, a aula de yoga que contratamos para fazermos nos jardins do palácio foi incrível!

Cons:

O café da manhã estava muito gostoso, mas como você tem que escolher apenas uma opção de prato do cardápio pode ser pouco para alguém que come bastante. De toda forma, a experiência foi tão legal que este mínimo problema não altera a nota 10 que este hotel merece.

2026-06-09 • via Nuitee
D
David • couple • au
10
We stayed in a Palace and were treated like royalty
Pros:

This was pure luxury and a beautiful oasis right in the heart of Ubud

Cons:

That we had to leave

2026-06-08 • via Nuitee
E
eiko • solo_traveller • jp
6
Pros:

とても素敵な庭と建物。

Cons:

コネクティングルームを分けた部屋で、夜中に隣の客がチェックインした後夜中の3時間近くまで大騒ぎしていた。次の日に部屋を代えてもらえたのは良かった。
朝食のパンに髪の毛が入っていた。

2026-06-08 • via Nuitee
N
Nichole • solo_traveller • us
10
Puri Kantor is a hidden gem in central Ubud. Don’t tell everyone
Pros:

The grounds are incredible - just as stunning at the palace across the street. I like the location in central Ubud, near the water temple. The staff is so kind and helpful.

Cons:

Nothing! Really

2026-06-04 • via Nuitee
N
Nicole • extended_group • de
10
Perfekt!
Pros:

Es hat einfach alles gepasst! Super Lage, sauber, sehr nettes Personal. Außergewöhnliches Setting.

Cons:

Es war alles gut

2026-05-30 • via Nuitee
L
luz • solo_traveller • us
10
Amazing. Great location. Great staff, facilities and staff. Really recommend it!
Pros:

A lot of things. The location is great, across the street to the Ubud Royal Palace. The staff is really sweet and friendly. The property is highly maintained. The gardens are amazing. Even in a rainy day is lovely to be in the hotel and possibly to enjoy the common areas. The breakfast is delicious 😍👏🏻

Cons:

Nothing

2026-05-28 • via Nuitee
K
Katarina • couple • se
9
2026-05-28 • via Nuitee
N
Nakayama • couple • jp
10
王宮の向かいで王宮内のような趣のある宿泊ができました。
Pros:

ウブド王宮のすぐそばですが、道路から建物が奥まっているのでホテル内では静かな環境にあります。
朝ご飯はいわゆるブリティッシュブレックファストに果物などがついたもの。出来立てで美味しいですし、夜は望めばホテル内テラス席に隣のレストランから運んでくれます。その他、スタッフのサービスも満足です。伝統ある建物を上手に活かしていて、最初のセレモニーも含め、また泊まりたくなる良い宿でした。

Cons:

空港からの送迎はタクシーに比べ多少値が張りますが、運転手も良いキャラクターで相応のサービスでした。

2026-05-26 • via Nuitee
R
Ran • solo_traveller • ch
10
Pros:

Amazing place. A palace in middle of Ubud, charming place, clean, very kind and nice people, who are working there

Cons:

Nothing

2026-05-23 • via Nuitee
C
Cihan • couple • tr
10
2026-05-23 • via Nuitee
E
Elaine • solo_traveller • au
7
Pros:

The staff were friendly and helpful

Cons:

There was no pool to swim in

2026-05-16 • via Nuitee
M
Mika& Yossy • solo_traveller • pt
10
להיות אורחים בארמון מלוכה
Pros:

Perfect location, quiet, full of peace, within walking distance of the center, close to everything a tourist needs, the hotel is part of the royal palace and opened only about a year ago, everything is shiny, new and luxurious, a lovely and very comfortable room, excellent bedding and bed, excellent breakfast, the public areas are simply exceptional, the feeling is of a perfect stay in a royal palace, a beautiful purification pool, not as a swimming pool but as a place of ceremonial relaxation, the staff is charming and goes out of their way to make the stay perfect, one of the most special places we have ever been and highly recommended

Cons:

אהבנו הכל

2026-05-15 • via Nuitee
N
Neda • couple • ca
10
Lovely heritage space close to everything
Pros:

Central location, heritage building, outstanding service

Cons:

We didn't know there was restoration happening

2026-05-15 • via Nuitee
A
Anna • couple • pl
9
2026-05-14 • via Nuitee
D
Diane • solo_traveller • fr
10
Pros:

Un séjour inoubliable dans ce magnifique palais balinais où règnent le calme et l'harmonie. La chambre était très confortable, encore davantage que celle qui m'étais attribuée à l'origine et qui a été modifiée à ma demande, sans supplément, car je souhaitais plutôt être en hauteur qu'au rez-de-chaussée.
Le personnel est merveilleux, toujours souriant, chaleureux et aux petits soins. Le restaurant et le petit déjeuner sont excellents. Le tout dans un cadre verdoyant où l'on entre en contemplation très facilement. Un havre de paix dans une ville perpétuellement animée.

Cons:

J'ai beau chercher, je ne trouve rien.

2026-05-13 • via Nuitee
P
Praveen • solo_traveller • in
10
2026-05-13 • via Nuitee
I
Ime • solo_traveller • us
9
2026-05-09 • via Nuitee
R
Roberto • solo_traveller • es
9
Ubicación perfecta
Pros:

La ubicación es genial porque esta en pleno centro de ubud. La habitación bastante cómoda y amolia y las instalaciones muy bonitas

Cons:

La ducha de la habitación estaba sucia.

2026-05-08 • via Nuitee