Hotel La ISRA at Bukit Bintang

Hotels
7.7 (252 reviews)
Jln Pudu , Kuala Lumpur , my

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Limited parking
Sound insulation issues
Some rooms without windows

Categories

Cleanliness
7.45
Multiple mentions of cleanliness being good, but some concerns about overall care.
Service
8.45
Staff were highlighted as friendly and helpful in several reviews.
Location
7.95
Generally positive feedback about the location being near shopping and transport.
Room Quality
6.95
Rooms are clean but concerns about size and some without windows.
Amenities
7.95
Good amenities like rooftop access and room delivery service.
Value for Money
7.95
Positive mentions of affordability but some considered alternatives.
Food and Beverage
7.45
No significant food related mentions except for room delivery.
Overall Experience
7.45
Overall positive experience despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:37

Property Description

Convenient Location
Situated just 600 metres from Berjaya Times Square, Hotel La ISRA at Bukit Bintang offers easy access to the city's attractions and shopping destinations.

Comfortable Rooms
Each room at the hotel features modern amenities such as a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy buffet and Asian breakfast options daily at the hotel's restaurant, providing a flavorful start to the day.

To experience convenience, comfort, and great dining during your stay in Kuala Lumpur, book your room at Hotel La ISRA at Bukit Bintang now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 252 reviews
Cleanliness: 7.45
Service: 8.45
Location: 7.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 7.45
O
Omar • couple • fr
5
2026-07-02 • via Nuitee
N
Nurulain • solo_traveller • bn
10
2026-07-01 • via Nuitee
A
Arwin • couple • in
7
Fair
Pros:

Location

Cons:

Cigarettes smell

2026-06-23 • via Nuitee
S
Sesay • solo_traveller • cn
10
2026-06-22 • via Nuitee
B
Benbrika • couple • dz
7
2026-06-22 • via Nuitee
A
Abubakarr • solo_traveller • cn
10
2026-06-20 • via Nuitee
S
Syahirah • couple • my
7
2026-06-18 • via Nuitee
A
Arwin • family_with_children • in
6
Pros:

Excellent location and close by to other locations

Cons:

Smoke smell everwhere

2026-06-17 • via Nuitee
E
Espie • solo_traveller • my
8
Pros:

Staffs are respectfully responsive & accomodating. The location is good. Unlimited breakfast is okay at RM10 from the nearby sister company - the eco hotel. Good food & kind restaurant staff.

There's also a nice dining area with a good city view at the hotel rooftop. Security deposit is refunded without hassle.

Cons:

The hotel towels no longer looked white, probably needed some changing. The small soap provided was not nice, looks like laundry soap, not advisable to use on your skin.

2026-06-15 • via Nuitee
H
Haitham • couple • sa
5
2026-06-15 • via Nuitee
M
Mohd Khairil Azlan • couple • my
10
Pros:

- clean room.
- have free car park.

Cons:

- nothing.

2026-06-13 • via Nuitee
N
Nur • solo_traveller • my
10
2026-06-13 • via Nuitee
L
Lamyae • couple • fr
1
Worst staff ever
2026-06-12 • via Nuitee
I
Izni • solo_traveller • my
7
Pros:

Value for money sekadar untuk singgah tidur sahaja

Cons:

Bantal atau tilam bau kepam
Water heater rosak
Air Flush lambat refill

2026-06-12 • via Nuitee
E
Eu Liang • extended_group • sg
8
Good place for a short stay.
Pros:

Early check-in was available with extra costs (assuming they have the rooms available). Room was spacious, so it was nice. The garden terrace was a nice place to check out the scenery too, it was pretty cool. Location is literally opposite Lalaport Bukit Bintang, so it was quite accessible (if you're willing to jaywalk. If you aren't, there are connecting pedestrian bridges, but they aren't the most convenient).

Similarly, it's also a short walk to Berjaya Times Square (again, with some jaywalking, follow the locals.)

They also gave a discount for breakfast/meals at a restaurant nearby in a sister hotel. That was nice.

Staff is generally nice. The day I checked in, the staff said they gave me a better room, which was nice, and I appreciated it.

Cons:

They messaged me a few days before the stay asking me to confirm my stay or they might cancel it. I found this very disheartening. If I didn't cancel it, it means I'm coming, doesn't it? It caused a lot of worry for me as I saw the message late and I wasn't sure if my room was confirmed or not.

Room is also not the cleanest, but it works for me. The air-con was really old too, I couldn't really adjust the temperature and the orientation much, but it also didn't work that well? So there were times I were still sweating a bit even with the air-con on full blast.

No free water after the first day. Not sure if I could've requested it, but it didn't seem so? Same with the room service, only available via request if that is a concern for you. For stays like these I normally don't need the room service, but it's something to note.

I also asked if there were any convenience stores nearby, reception said there was one behind the back door, but when I went to check, it was just an old shophouse street with all the stores closed and I couldn't even find the convenience store if it was there. A bit confused by that, but at that point I was just tired so I just went back to sleep.

2026-06-08 • via Nuitee
J
jom • solo_traveller • in
9
Pros:

good staff and nice rooms..

2026-06-07 • via Nuitee
L
Lue • couple • ae
6
2026-06-06 • via Nuitee
F
fouzia • family_with_children • dz
10
2026-06-06 • via Nuitee
L
LAZIRHAHS • solo_traveller • my
8
Pros:

Strategic location & value for money

Cons:

Nothing

2026-06-04 • via Nuitee
L
Lin koon • solo_traveller • my
10
Pros:

服务人员态度很好。

Cons:

床有声音，吹风筒只能在指定的插座使用。虽然东西比较久，但都是可以用。

2026-06-03 • via Nuitee