Symphony Inn

Hotels
8.4 (593 reviews)
465 Grove Street , San Francisco , us

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, including a musty smell, stained carpets, and dirty bathrooms.
Service
9.8
Most reviews showcase friendly and accommodating staff, although one review mentioned a lack of response to issues.
Location
9.3
Consistently praised for its convenient location near attractions and transportation.
Room Quality
7.3
Some guests liked the rooms, but others noted they were old and poorly maintained, impacting their comfort.
Amenities
7.8
Amenities mentioned were limited and some guests noted missing items, like an ice machine.
Value for Money
8.8
Guests generally felt that the hotel provided good value considering its location and service.
Food and Beverage
8.7
No specific food and beverage options were mentioned, thus rated to target overall rating.
Overall Experience
8.7
Mixed reviews lead to an overall experience rating that aligns with the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:24

Property Description

Convenient Location
Perfectly placed in the heart of San Francisco's Western Addition district, just a stone's throw away from popular attractions like Moscone Center and Union Square.

Comfortable Rooms
Each room at Inn On Grove is thoughtfully designed with a desk, private bathroom, and complimentary WiFi for a cozy stay.

Exceptional Service
Our 24-hour front desk ensures that your needs are met promptly and professionally, making your experience at Inn On Grove truly exceptional.

To experience the convenience and comfort of Inn On Grove, book your stay now and make unforgettable memories in San Francisco!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 593 reviews
Cleanliness: 6.8
Service: 9.8
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 8.7
S
Sarah couple us
6
Great location, friendly staff, hotel is pretty old and run down, but clean.
Pros:

It was clean, had free parking, and the location was excellent and very walkable to tons of restaurants, shopping, SFJAZZ, Asian Art Museum, Symphony, etc.

Cons:

The facility was pretty run down, and there was no soundproofing - it was extremely loud. Every time anyone around us used their shower or sink, there was a knocking sound from the pipes.

2026-05-30 via Nuitee
J
Jialin solo_traveller tw
8
2026-05-29 via Nuitee
C
Cynthia solo_traveller us
8
Great place, I will be back!
Pros:

Location, free parking

Cons:

Room by stairs, noisy

2026-05-27 via Nuitee
S
Salvatore couple au
9
Hotel Symphony is recommended for a trip to San Francisco
Pros:

Service from the manager was excellent. He was very hospitable and courteous and could do enough to help us. Gave us advice on places to visit as it was our first trip to San Francisco.

Cons:

Unfortunately we were a little disappointed with the size of the room. Had the bed not been a king size, there would have been more room to move around.

2026-05-24 via Nuitee
E
Emily solo_traveller us
10
2026-05-23 via Nuitee
P
Pulido couple us
5
2026-05-22 via Nuitee
I
Isaac couple us
9
2026-05-22 via Nuitee
M
Margaret solo_traveller us
9
Great value with convenient location
Pros:

The location was excellent, the onsite parking convenient, and the staff was kind.

Cons:

It is downtown and an older hotel, so you hear normal city noises. (For the location, it is relatively quiet.)

2026-05-21 via Nuitee
A
amir extended_group us
10
Great location, comfortable beds, large room, great staff
Pros:

Location , large room and comfortable beds

2026-05-20 via Nuitee
D
Dan solo_traveller us
10
Symphony Inn is the Winner
Pros:

After trying a number of other places, we now always stay here when visiting my son in San Francisco. The rooms are clean and comfortable, location is perfect for our needs, pricing is reasonable, free parking is a huge bonus and the staff are great to work with.

2026-05-19 via Nuitee
M
Maxine solo_traveller us
9
Pros:

Fabulous location! Clean and comfortable. Pleasant staff. Great that they have free parking.

Cons:

The room was crowded. The furniture was too big for the space

2026-05-19 via Nuitee
S
Sean solo_traveller us
8
Pros:

Location of the hotel and the room.

Cons:

Ni late night staff.

2026-05-17 via Nuitee
R
Raymond couple us
10
Good, question did I leave my bag of charging cords in my room last stay?
Pros:

We like the area and the staff there, this is what keeps us coming back

Cons:

The ladies attitude at the Hamburger dinner located next to your parking lot

2026-05-17 via Nuitee
P
Pierre solo_traveller us
9
Pros:

in a good neighborhood

2026-05-14 via Nuitee
J
Jon couple us
9
We would book here again. Good price and great location
Pros:

Great location. Room was comfortable and clean The elevator was a good feature.

Cons:

There was no ice machine

2026-05-14 via Nuitee
K
klein couple us
7
Overall a great stay
Pros:

The location and free parking keep us coming back to this location. The rooms are clean and redone and the beds are comfortable.

Cons:

The TV shut off in the evening and didn’t work again until someone came out. The shower was clogged and didn’t drain during my shower.

2026-05-11 via Nuitee
K
klein family_with_children us
7
2026-05-11 via Nuitee
K
Kateřina solo_traveller cz
10
Pros:

Hned při příjezdu nás přivítal velmi milý pán na recepci. Vše nám vysvětlil a příteli pomohl s parkováním.
Ubytování bylo čisté. Pouze při sprchování chvíli trvalo než se pustila teplá voda.
Také bylo ubytování v dobré lokalitě kde do 15min chůzí je obchod Trader Joe's.

2026-05-09 via Nuitee
S
Sebastian couple se
10
2026-05-07 via Nuitee
S
Sharina family_with_children us
8
2026-05-06 via Nuitee