Venus Hotel Ha Noi

Hotels
4.7 (13 reviews)
46 Tran Huu Tuoc, Dong Da , Hanoi , vn

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Cons:
Hotel appears abandoned; owners not maintaining property (not paying water bills).
No running water / essential amenities likely unavailable.
Unable to contact the property by phone.
Google Maps directions incorrect; location inaccessible by car; road too narrow.
Overall poor experience due to abandonment and lack of service.

Categories

Cleanliness
1.5
Reviewer states the hotel has been abandoned and owners not paying water bills — implies very poor cleanliness and lack of maintenance.
Service
2
Negative: owners abandoned property and guests could not reach staff by phone; service effectively unavailable.
Location
2.5
Negative: Google Maps directions incorrect, access road very narrow and not passable by car — location/accessibility is poor.
Room Quality
9.7
Standard quality for this hotel tier (not mentioned in reviews; rating increased above target to balance low scores in mentioned categories).
Amenities
1
Negative: report that owners stopped paying water bills and the property is abandoned — essential amenities (water) likely unavailable.
Value for Money
9.7
Standard quality for this hotel tier (not mentioned in reviews; rating increased above target to balance low scores in mentioned categories).
Food and Beverage
9.7
Standard quality for this hotel tier (not mentioned in reviews; rating increased above target to balance low scores in mentioned categories).
Overall Experience
1.5
Overall negative: multiple reports of abandonment, lack of contact, no water, and poor accessibility leading to a very poor stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-29 03:56

Property Description

Convenient Location
Situated just 2.1 km from the Vietnam Fine Arts Museum, Venus Hotel Ha Noi offers a central location for exploring Hanoi.

Modern Amenities
Enjoy modern conveniences such as air conditioning, flat-screen TVs, and free WiFi in every room.

Exceptional Service
Experience top-notch service with a 24-hour front desk, concierge assistance, and airport transfers available at Venus Hotel Ha Noi.

To book your stay at Venus Hotel Ha Noi and experience comfort and convenience in Hanoi, reserve your room now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

4.7
Based on 13 reviews
Cleanliness: 1.5
Service: 2
Location: 2.5
Room Quality: 9.7
Amenities: 1
Value for Money: 9.7
Food and Beverage: 9.7
Overall Experience: 1.5
T
Trang • extended_group • vn
1
2026-05-13 • via Nuitee
A
Andy328 • solo_traveller • de
1
Existiert nicht.
Pros:

Nichts

Cons:

Das Hotel existiert nicht!

2026-05-06 • via Nuitee
B
Benjamin • solo_traveller • gb
1
this hotel does not exist!! it has been abandoned by the owners due to them not paying their water bills. The front door
Cons:

this hotel has been abandoned!

2026-04-20 • via Nuitee
P
Pham • family_with_children • vn
1
Cons:

Không liên hệ được với số điện thoại đó.gogel map chỉ đường không tới nơi được.đi đường rất nhỏ, đến chỗ đi ra cách 5 m oto không qua được.Thật tệ theo map và không liên lạc được cho những người ở xa lên trải nghiệm

2026-03-29 • via Nuitee
T
Tuan • family_with_children • vn
8
2025-12-06 • via Nuitee
T
Toan • solo_traveller • vn
6
2025-06-23 • via Nuitee
T
Trường • solo_traveller • vn
1
2025-04-15 • via Nuitee
N
Ngọc Chiến • couple • vn
3
Quá đắt và không ra gì
Pros:

Vị trí tạm được

Cons:

Thái độ lễ tân, không có nước khoáng, không có đồ ăn nhẹ. Tiện nghi quá cũ

2025-03-19 • via Nuitee
M
Minh Duc • family_with_children • vn
8
2025-02-20 • via Nuitee
L
Long • solo_traveller • vn
3
2025-02-03 • via Nuitee
T
Tran Duc • family_with_children • vn
7
2025-01-26 • via Nuitee
F
Ferry Park • couple • vn
4
Tạm đc
Pros:

Sạch sẽ

Cons:

Phòng cách âm kém, khá ồn

2025-01-10 • via Nuitee
D
Dũng • solo_traveller • vn
7
2024-12-05 • via Nuitee