Empire Suites - Central New Delhi

Hotels
8 (242 reviews)
8694, Desh Bandhu Gupta Road , New Delhi , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Comfortable amenities
Cons:
Check-in experience issues
Service inconsistency

Categories

Cleanliness
6.89
Bathroom items weren't refilled, indicating a lack of attention to detail.
Service
8.36
Reception service was good, but there were issues with room assignment.
Location
8.9
Hotel is in a great location, easy to explore shops and attractions.
Room Quality
7.35
Initial room provided was inferior and not as booked.
Amenities
8.38
Exceptional amenities compared to other nearby hotels.
Value for Money
7.84
Good price-quality ratio based on comparison with other hotels.
Food and Beverage
8.39
All-inclusive food options were praised.
Overall Experience
7.86
Overall a decent stay with good potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:09

Property Description

Prime Location in New Delhi

Empire Suites, New Delhi is conveniently located in the heart of the city, providing easy access to major attractions and transportation hubs.

Luxurious Amenities

Guests can enjoy a range of amenities including free WiFi, private parking, and a 24-hour front desk. The rooms are well-equipped with modern facilities for a comfortable stay.

Culinary Delights

Indulge in a variety of dining options at the on-site restaurant offering American, Chinese, and Indian cuisine. Start your day with a delicious breakfast featuring buffet, continental, or American options.

Experience luxury and convenience at Empire Suites, New Delhi. Book your stay now for an unforgettable experience.

Important information:

Please note that Delhi NCR-local ID's are not allowed
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8
Based on 242 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
H
Herminia • couple • es
1
A Complete Scam – Nothing Like the Photos, Absolutely Disgusting
Pros:

Nothing

Cons:

This was, without a doubt, the WORST hotel experience of my life. What we found when we arrived was absolutely shocking and completely different from the attractive photos advertised on Booking.com.

The shower was nothing more than buckets of water, the bed sheets were stained, the towels were torn, the elevator was out of order, and the furniture was infested with woodworm. The overall condition of the property was disgraceful.

This place was so unacceptable that we couldn’t even spend a single night there and had to leave. Imagine arriving at a hotel after a long journey, expecting the accommodation you paid for, only to find a place in such appalling condition that sleeping there is simply out of the question.

We genuinely felt cheated. The photos were completely misleading, and the reality was an absolute nightmare. This is not a matter of personal taste or high expectations. These are basic standards of cleanliness, maintenance and decency that any paying guest should be entitled to expect.

DO NOT BE FOOLED BY THE PHOTOS. Based on our experience, this property was nowhere near the standard advertised. We wasted our time, our money and a huge amount of energy dealing with this disaster.

I would never recommend this place to anyone. Avoid it at all costs. One of the most disappointing and infuriating experiences I have ever had as a traveller.

2026-10-19 • via Nuitee
R
Rijwanul • solo_traveller • in
10
Pros:

Nice

2026-10-07 • via Nuitee
L
Lilarash • solo_traveller • co
7
2026-09-13 • via Nuitee
A
angel • family_with_children • es
6
Correcto sin más
Pros:

Ubicación
Personal servicio muy atentos y serviciales
Wifi
Desayuno bueno
Suite grande pero antigua le falta mantenimiento
Caja fuerte en la,suite

Cons:

Las imagines que aparecen Internet no se corresponden a la realidad (retocadas inteligencia artificial)
Reserve dos suites y al llegar me dieron dos habitaciones superiores, efectuando queja me dan una suite y me indican que no quedan mas,q al día siguiente efectuarán cambio(nunca se produjo cambio):igual que la primera vez que nos alejamos allí
La supuesta suite el agua ducha no tenia presión (tampoco inodoro):lo comenté me dijeron que lo arreglarían y no hicieron nada
La suite olía mucho humedad :teníamos que abrir ventanas

2026-09-11 • via Nuitee
D
Dhawade • solo_traveller • in
10
Pros:

Nice

2026-09-09 • via Nuitee
P
Prakhar • couple • in
7
It's avarage
Pros:

Behavior of staff

Cons:

Old AC and washroom

2026-09-07 • via Nuitee
A
Asha • couple • es
1
Mentira
Pros:

La ubicación

Cons:

La verdad es que no tiene nada que ver las fotos con el hotel. Están hechas con IA. Le pregunté al chico que me enseñara las habitaciones de las fotos y no existían. El hotel es el mismo que el empire singh. El tema suits se lo sacan de la manga. Es un engaño.

2026-09-07 • via Nuitee
U
UMESH • extended_group • in
10
2026-09-04 • via Nuitee
R
Ravi • family_with_children • in
7
2026-09-03 • via Nuitee
S
Sourav • solo_traveller • in
4
OVER PRICED FRAUDULENT PROPERTY......
Pros:

SERVICE, STAFF, LOCATION.

Cons:

ROOM, ROOM SIZE, CLEANLINESS, TOILET, BED.

2026-09-03 • via Nuitee
I
Isuru Randika • family_with_children • lk
1
Cons:

This is a scam. When we checked in at the hotel, the room provided was completely different from the one shown in the booking. Even the facilities and amenities advertised were not available. The actual room and service were far below what was promised at the time of booking.

2026-08-27 • via Nuitee
A
Anurag • solo_traveller • in
1
Pros:

Nothing as such

Cons:

Firstly, nowhere they mentioned that unmarried couples are not allowed. Also, the cleanliness, etc is nowhere close to the uploaded pics of the property. It was a disgusting stay to be honest. They also mentioned the rooms were soundproof, but again sounds from other rooms didn't let me to even sleep properly.

2026-08-26 • via Nuitee
C
Chengzhuo • solo_traveller • au
7
2026-08-25 • via Nuitee
U
Uxue • extended_group • es
8
2026-08-18 • via Nuitee
S
Safdar Hossain • family_with_children • sa
10
Excellent Hotel
Pros:

We traveled with kids and elderly parents. The hotel exceeded our expectations. Clean, spacious rooms, good location, good breakfast, and all other amenities were excellent. We recommend this hotel to anyone coming to delhi.

Cons:

Nothing .

2026-08-18 • via Nuitee
D
Dan • extended_group • gb
8
Does the job for a good price!
Pros:

In a weird area but really close to the centre. Bed is comfy and it feels safe.

Cons:

Breakfast not great

2026-08-16 • via Nuitee
J
jose • solo_traveller • es
6
No repetiría
Pros:

La situación

Cons:

Habitación con olor a humedad. No se veía limpio. Poca agua en la ducha. Contraté TI y me ofrecían MP. Espacios tenebrosos.

2026-08-10 • via Nuitee
P
Parvinder • solo_traveller • in
8
2026-08-10 • via Nuitee
K
Kushwaha • solo_traveller • in
10
2026-08-09 • via Nuitee
R
Ranjan • solo_traveller • in
10
2026-08-08 • via Nuitee