Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and efficient staff
Cons:
Slow service at busy times
Inconvenient spa location

Categories

Cleanliness
9.43
General praise for cleanliness in several reviews, with specific mentions of clean rooms.
Service
9.2
Mostly positive, though some reviews mentioned slow service in certain areas.
Location
9.64
Positive sentiment, with easy access to amenities; however, some noted distance from main attractions.
Room Quality
9.29
Rooms described as very nice and comfortable, with some issues mentioned regarding pillow softness.
Amenities
9.52
Praise for the overall facilities, including comments about the pool and spa, despite some inconvenience.
Value for Money
9.18
Positive sentiment regarding price performance as reflected in several reviews.
Food and Beverage
9.33
General positivity about food quality, although temperature issues noted for buffet items.
Overall Experience
9.6
Overwhelmingly positive experiences with staff and overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:17

Property Description

Luxurious Amenities
Indulge in our spa centre, private beach area, and indoor pool for the ultimate relaxation during your stay.

Exquisite Dining
Enjoy a variety of dining options from our on-site restaurant and savor a delicious buffet, continental or Full English/Irish breakfast every morning.

Convenient Location
Located just 1.8 km from Makenzi Public Beach, our hotel offers easy access to popular attractions and features free private parking for your convenience.

Experience luxury and relaxation at Grand Sapphire Resort & Casino. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 194 reviews
Cleanliness: 9.43
Service: 9.2
Location: 9.64
Room Quality: 9.29
Amenities: 9.52
Value for Money: 9.18
Food and Beverage: 9.33
Overall Experience: 9.6
B
Berkay • couple • tr
10
Pros:

Müşteri ilişkileri çok kuvvetli, gece şefi Kaan Bey çok yardımcı oldu, her şey dahil konaklama gerçekleştirdik, otel yeni ve oldukça kaliteli, yemekler güzel ve çok çeşitliydi.

Cons:

Her şey gayet güzeldi

2026-05-25 • via Nuitee
G
gerger • solo_traveller • tr
10
Benim için güzel bir tatil tecrübesiiydi tekrar geleceğim☺️
Pros:

Otelin Hizmetini ve temizliğini çok beğendim çalışanlar güler yüzlü ve her konuda yardımcı olabiliyorlar

2026-05-20 • via Nuitee
G
Gökçe • family_with_children • tr
10
Her şey güzeldi
Pros:

Müşteri ilişkileri ekibine ve ayrıca resepsiyondaki Kaan Bey’e teşekkür ederiz, ilgi ve alakaları üst düzeydi.

2026-05-18 • via Nuitee
M
mohamed • couple • il
9
Amazing, restful, quiet, very kind staff and very delicious food
Pros:

The food is amazing, the staff is very kind and helpful.

2026-05-10 • via Nuitee
M
Mohamad • couple • il
10
2026-05-05 • via Nuitee
M
Mohamad • family_with_children • il
10
2026-05-05 • via Nuitee
M
Mohamad • solo_traveller • il
10
Pros:

מקום נהדר ומםנק

2026-05-05 • via Nuitee
P
Prakash • couple • gb
7
2026-04-30 • via Nuitee
A
aybars • couple • tr
9
Pros:

Yeni temiz bir otel

Cons:

Fiyat biraz daha iyi olabilir. İnternette bulmak zor ve kafa karıştırıcı

2026-04-26 • via Nuitee
M
Mohamad • couple • il
8
2026-04-22 • via Nuitee
M
Mahmut • couple • tr
8
2026-04-20 • via Nuitee
M
Mahmut • couple • tr
8
2026-04-20 • via Nuitee
M
Mahmut • solo_traveller • tr
8
2026-04-20 • via Nuitee
S
Sergei • family_with_children • cy
9
Спасибо девушкам на ресепшен, чувствовалось гостеприимство)
Pros:

Отлично провели время с семьей. Хорошие номера, вкусная еда в ресторанах, хорошее разнообразие на шведском столе.
Видел много негодований на тему персонала. Сам ничего плохого не могу сказать. Действительно не все говорят по-английски, но большая часть говорит, плюс многие говорят по-русски.
Все приветливые и улыбающиеся.
Отдельно отмечу - хороший массаж, качественный, за приемлемую цену.
Красивый интерьер, отличные лифты)
В целом - позитивное впечатление, спасибо, мы остались довольны.

Надо попробовать приехать летом, в сезон.

Cons:

Зона СПА на четверочку. Хорошо, но не отлично.
Апрель еще прохладно, поэтому выбираешь крытый бассейн - тут он отличный, есть детская зона. Но нет джакузи и более теплого бассейна.
Сауна - слишком уж низкая температура.
Steam room - отличная.
Хамам не работал ((
В целом - зона СПА небольшая.

Коктейли 50/50 - иногда удачные, иногда не очень.

7 star experience - это конечно маркетинг) я бы сказал что уровень 4+ звезды, то есть немного не дотягивает до полноценной пятерки.
Ориентир полноценной пятерки, наверное, для меня Lujo Bodrum.

2026-04-17 • via Nuitee
Y
Yalçın • couple • tr
10
Dinlendim
Pros:

Temizlik

Cons:

Casino ufak geldi

2026-04-16 • via Nuitee
O
Ozgur • solo_traveller • de
10
2026-04-12 • via Nuitee
N
Nurali • couple • tr
8
2026-04-11 • via Nuitee
B
Burak • couple • tr
6
Pros:

Yemek dışında herşey süper

Cons:

Yemekleri daha lezzetli ve çeşitli Olabilir

2026-03-30 • via Nuitee
T
Tansu • couple • tr
10
Çok iyi planlanmış
2026-03-29 • via Nuitee
A
Ali & Hatice • couple • bg
10
Pros:

Всичко е перфектно

Cons:

Няма нещо което да не ни харесва.

2026-03-28 • via Nuitee