Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and efficient staff
Cons:
Slow service at busy times
Inconvenient spa location

Categories

Cleanliness
9.43
General praise for cleanliness in several reviews, with specific mentions of clean rooms.
Service
9.2
Mostly positive, though some reviews mentioned slow service in certain areas.
Location
9.64
Positive sentiment, with easy access to amenities; however, some noted distance from main attractions.
Room Quality
9.29
Rooms described as very nice and comfortable, with some issues mentioned regarding pillow softness.
Amenities
9.52
Praise for the overall facilities, including comments about the pool and spa, despite some inconvenience.
Value for Money
9.18
Positive sentiment regarding price performance as reflected in several reviews.
Food and Beverage
9.33
General positivity about food quality, although temperature issues noted for buffet items.
Overall Experience
9.6
Overwhelmingly positive experiences with staff and overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:17

Property Description

Luxurious Amenities
Indulge in our spa centre, private beach area, and indoor pool for the ultimate relaxation during your stay.

Exquisite Dining
Enjoy a variety of dining options from our on-site restaurant and savor a delicious buffet, continental or Full English/Irish breakfast every morning.

Convenient Location
Located just 1.8 km from Makenzi Public Beach, our hotel offers easy access to popular attractions and features free private parking for your convenience.

Experience luxury and relaxation at Grand Sapphire Resort & Casino. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 224 reviews
Cleanliness: 9.43
Service: 9.2
Location: 9.64
Room Quality: 9.29
Amenities: 9.52
Value for Money: 9.18
Food and Beverage: 9.33
Overall Experience: 9.6
D
Doga • couple • tr
9
Pros:

Her seyi muhtesem. Ana binada kaldik cok rahatti. Deniz harika!!!

Cons:

Havalandirma sorunu var restoranda cok ciddi. Casino da korkunc duman alti

2026-08-28 • via Nuitee
D
Dragos • solo_traveller • ro
8
Locatie interesanta dar cu cateva aspecte care necesita imbunatatiri
Pros:

Camerele sunt confortabile, baile sunt frumoase.
Zona de gamezone foarte interesanta.
Piscina este destul de mare cu o adancime de max.1.40m, perfecta pentru copilul meu.

Cons:

Baia cu toate ca este frumoasa, utilata complet, avea zilnic un miros de "canalizare"; eram nevoiti sa lasam ventilatorul cat mai mult pornit inainte sa o folosim.
Seiful nu a fost functional dar a fost reparat ulterior.
In rest, foarte aglomerat...foarte dificil de gasit o masa libera la micul dejun sau la cina...prea putine restaurante...mancarea buna dar nu foarte diversificata.
A fost dificil sa beau un cappuccino adevarat..
Si din pacate, personalul nu stie limba engleza...o marte parte.

2026-08-22 • via Nuitee
A
Ahmad • extended_group • il
10
2026-08-22 • via Nuitee
E
Elena • extended_group • cy
9
Mostly the hotel is nice, but I would recommend to improve the cleaning, servoce.
Pros:

The hotel is good, but in the rooms was not absolutely clean. Thanks to hotel for bar in the room fridge. Hotel is huge, a lot of swimming pools, nice drinks. The food was tasty.

Cons:

Not absolutely clean the rooms. Too far from the beach.

2026-08-15 • via Nuitee
A
Auksė • solo_traveller • lt
10
2026-08-04 • via Nuitee
D
Daphne • couple • cy
10
2026-08-04 • via Nuitee
A
Abuamer • solo_traveller • il
10
Pros:

100%

Cons:

Everything

2026-08-03 • via Nuitee
B
Bekezhan • solo_traveller • kz
2
Pros:

Понравилось само здание и дорогая отделка

Cons:

Ужасные завтраки,обеды и ужины.
Меню одно и то же ,невкусное.
Нет разнообразия.
Овощи гнилые, арбузы переспелые,
уровень питания ниже 3 звездочного отеля.
До этого были 5 дней в Конкорде, вот там действительно изобилие и выбор блюд
Больше сюда не приедем и не рекомендуем никому.
В ресторане детям нет мороженного,на пляже только в определённое время , и на пляже тоже нет должного питания .
Ужасное обслуживание.
Не рекомендуем .

2026-08-02 • via Nuitee
A
Amir • couple • us
10
2026-07-12 • via Nuitee
J
Johnny • solo_traveller • il
10
2026-07-11 • via Nuitee
H
Huseyin • couple • cy
10
We were very pleased. The guest relations team was very helpful, as were the colleagues in every other department. Thank
2026-07-06 • via Nuitee
A
Ali • couple • il
10
2026-06-29 • via Nuitee
O
ocak • couple • tr
10
2026-06-28 • via Nuitee
F
Feridun • couple • tr
10
2026-06-23 • via Nuitee
A
Alaa • solo_traveller • il
10
2026-06-08 • via Nuitee
F
Feridun • couple • tr
9
2026-06-05 • via Nuitee
I
ilir • solo_traveller • ae
9
2026-06-04 • via Nuitee
B
Berkay • couple • tr
10
Pros:

Müşteri ilişkileri çok kuvvetli, gece şefi Kaan Bey çok yardımcı oldu, her şey dahil konaklama gerçekleştirdik, otel yeni ve oldukça kaliteli, yemekler güzel ve çok çeşitliydi.

Cons:

Her şey gayet güzeldi

2026-05-25 • via Nuitee
G
gerger • solo_traveller • tr
10
Benim için güzel bir tatil tecrübesiiydi tekrar geleceğim☺️
Pros:

Otelin Hizmetini ve temizliğini çok beğendim çalışanlar güler yüzlü ve her konuda yardımcı olabiliyorlar

2026-05-20 • via Nuitee
G
Gökçe • family_with_children • tr
10
Her şey güzeldi
Pros:

Müşteri ilişkileri ekibine ve ayrıca resepsiyondaki Kaan Bey’e teşekkür ederiz, ilgi ve alakaları üst düzeydi.

2026-05-18 • via Nuitee