Hotel de l'Horizon

Hotels
8.6 (146 reviews)
297 Chemin Maple , Sutton , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable and well-appointed rooms
Helpful and friendly staff
Cons:
Breakfast quality could improve
Minor issues with room cleanliness

Categories

Cleanliness
7.76
There were complaints about black flies in the room; however, the room was noted to be sparkling clean.
Service
9.23
Exceptional service from staff, particularly mentioned as being very helpful and kind.
Location
8.97
Great location, close to ski stations and the city center.
Room Quality
8.42
Rooms were described as comfortable, with some comments on bed configuration.
Amenities
9.25
Excellent amenities including sauna, pool, and spa facilities, though some were noted as small.
Value for Money
8.21
Fair pricing given the included breakfast, but some felt it lacked quality.
Food and Beverage
7.76
While the restaurant received praise, the breakfast was criticized for its lack of diversity and quality.
Overall Experience
9.23
Overall very positive experiences noted with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:45

Property Description

Luxurious Amenities: Hotel de l'Horizon in Sutton offers a sun terrace, indoor pool, and a ski pass sales point for the ultimate relaxation and convenience.

Cozy Cabins and Rooms: Enjoy the warmth of wood stoves in the cabins, while the rooms feature private bathrooms, free toiletries, and hair dryers for a comfortable stay.

New Thermal Area: Exciting for 2023, our new thermal area includes a sauna, Finnish bath, and indoor swimming pool for a rejuvenating experience.

Ready to experience a blend of luxury and comfort at Hotel de l'Horizon in Sutton? Book now to secure your stay and indulge in a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 146 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.97
Room Quality: 8.42
Amenities: 9.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 9.23
I
Isabelle • couple • ca
9
2026-06-07 • via Nuitee
N
Nathalie • couple • ca
7
Le service à la clientèle, c’est la clé du succès. Bonne chance
Pros:

Le cadre nature, montagnes, horizon, vue et feu de bois !

Cons:

Le service… bien mais il a tout fermé à 21:15. Nous avons souper sur place, un excellent repas d’ailleurs. Au moment de se retirer pour monter à notre chambre ou peut-être retourner au feu, il a fermement refusé de nous servir un verre pour terminer notre soirée. 21:15 c’est un peu tôt par chez-nous pour terminer la soirée un samedi soir ! Sa raison ; sa caisse et système était fermé ! Je t’en pris prend une note mon coco ! On fonctionnait avant l’informatique !!!
Alors voilà mon expérience quelque peu décevante.

2026-05-12 • via Nuitee
D
David • couple • ca
8
2026-05-04 • via Nuitee
M
Maude • family_with_children • ca
7
2026-05-03 • via Nuitee
C
Christine • extended_group • us
10
Pros:

Spacious, cozy, quite, and close to the sking and downtown.
Enjoyed the indoor swimming pool, outside hot tub.

2026-04-10 • via Nuitee
E
Emilie • family_with_children • ca
8
2026-03-19 • via Nuitee
S
Simon • family_with_children • ca
9
2026-03-19 • via Nuitee
S
St-Jean • family_with_children • ca
8
Cons:

Le plancher froid de la salle de bain et l’eau chaude manquante et le wifi qui bug un peu

2026-03-16 • via Nuitee
P
Peter • family_with_children • us
9
2026-03-07 • via Nuitee
L
Laura • extended_group • ca
10
2026-03-03 • via Nuitee
A
Amanda • family_with_children • us
9
2026-02-26 • via Nuitee
P
Pavel • family_with_children • us
8
Pros:

Quiet setting, nice getaway

Cons:

Breakfast was poor - pricey, but missing essential items like proteins (except hard boiled cold eggs), veggies, fruit etc. Very very limited selection.

2026-02-23 • via Nuitee
G
Geneviève • couple • ca
10
Un petit bijou !
Pros:

Mon endroit favori à Sutton, troisième séjour et sûrement pas le dernier !
Bistro délicieux , vue splendide sur les montagnes , installation et chambre impeccable! Le top !

Cons:

J’aurais voulu savoir qu’il y avait une belle patinoire ! On aurait apporté nos patins!

2026-02-14 • via Nuitee
R
Rachel • family_with_children • fr
10
Parfait
Pros:

À deux pas de la station, un chalet super cosy au milieu de la forêt enneigée, juste super
Piscine, sauna et bain chaud pour l’après ski/rando… personnel au petit soin

2026-02-14 • via Nuitee
M
Middleton • family_with_children • us
10
Mount Sutton Ski weekend
Pros:

Everything was perfect! Enjoyed the pool, sauna, Finnish tub each night. Cabin was clean and secluded which we enjoyed! Bear mount Sutton and near shops and restaurants in town. IGA about 20 min away for the necessities! Grill outside! We stopped at the butcher and cooked dinners each night! Lovely stay! We will be back!

Cons:

Everything was perfect.

2026-01-29 • via Nuitee
C
Carolyn • family_with_children • us
10
It was a great family friendly and relaxing location. We will definitely be back
Pros:

Everything was so clean and beautiful. Loved the wood paneling, the bunk bed nook for our kids, everything was so light and spacious. The games by the fire place in the common area were a big hit with our crew and it was a nice place to meet other guests too.

Cons:

Nothing

2026-01-20 • via Nuitee
C
Christina • extended_group • ca
8
2026-01-19 • via Nuitee
A
Albisser • extended_group • ca
9
2026-01-19 • via Nuitee
N
Nicolas • couple • ca
9
2026-01-19 • via Nuitee
B
Benoit • couple • ca
8
2026-01-19 • via Nuitee