ZEN RETREAT HOI AN

Hotels
9.5 (642 reviews)
To 4, Thanh Nhut Hamlet, Hoi An Dong Ward, Da Nang , Hoi An , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Mold issues
Flooding concerns

Categories

Cleanliness
8.6
There were comments about some mold and strong smells, which impacted the cleanliness.
Service
10
The staff were consistently described as friendly and helpful.
Location
9.57
Some reviews mentioned it being slightly remote but accessible with shuttles and bike rentals.
Room Quality
9.61
Rooms were generally described as comfortable and as shown in photos.
Amenities
9.06
The amenities were described positively, though there was mention of limited gym facilities.
Value for Money
9.59
Guests found the price relative to quality very favorable.
Food and Beverage
9.55
Food received positive remarks with multiple mentions of enjoyment during meals.
Overall Experience
10
Overall, guests had a very satisfactory experience despite some issues with weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Accommodation

Indulge in a serene stay at ZEN RETREAT HOI AN, nestled in Hoi An. Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private balcony.

Relaxing Facilities

Take a dip in the outdoor pool, work out at the fitness centre, or explore the lush garden and terrace. The hotel offers free bikes for leisurely rides and a delectable dining experience at the on-site restaurant.

Convenient Location

Conveniently located near popular attractions like Hoi An Historic Museum and Japanese Covered Bridge, our 4-star hotel also provides easy access to Da Nang International Airport. Experience the tranquility and comfort at ZEN RETREAT HOI AN.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 250,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 350,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 642 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 9.59
Food and Beverage: 9.55
Overall Experience: 10
E
Eilidh • solo_traveller • gb
8
2026-05-30 • via Nuitee
C
Camille • couple • fr
10
Super séjour à Hoi An !
Pros:

Un vrai petit havre de paix à Hoi An, avec tout sur place : piscine, chambre confortable, scooters (payants), vélos gratuits, navette gratuite pour aller dans le centre, tours proposés, très bon restaurant ! Nous avons passé un très bon séjour. 👌

Cons:

Impeccable, juste la climatisation un peu trop bruyante (nous l’avons éteinte pour dormir la nuit).

2026-05-29 • via Nuitee
A
Aleksandra • couple • pl
9
Bardzo udany pobyt — świetna lokalizacja, czysto i miła obsługa.
Pros:

Fantastyczne miejsce. Piękna okolica. Bardzo życzliwa obsługa, wokół cisza i spokój, urocza biblioteka, dużo miejsca na wypoczynek. Hotel udostępnia rowery za darmo i dwa razy dziennie kursuje darmowy shuttle bus do starego miasta. Wybór śniadań skromny, ale wszystko smaczne.

Cons:

Głośna klimatyzacja, słabe ciśnienie wody pod prysznicem

2026-05-28 • via Nuitee
A
Alice • couple • fr
9
Un havre de paix
Pros:

L’emplacement au calme et le lieu reposant. On a super bien dormis. Le personnel est extrêmement gentil. Le prêt de vélo est super pratique, pas loin de la plage mais aussi du centre ville. Très pratique aussi en scooter. On a passé un super séjour.

Cons:

Le petit déjeuner est un peu simple. Manque de fruits mais sinon tout est bien.

2026-05-27 • via Nuitee
J
Jean • couple • fr
10
2026-05-27 • via Nuitee
K
Kari Kari • couple • fr
10
Le plus beau hôtel il était incroyable paisible la piscine avec toute cette végétation autour.
Pros:

Incroyable hôtel magnifique on a été surclassé une piscine avec de la végétation tout autour

2026-05-27 • via Nuitee
A
Archana • solo_traveller • nz
10
2026-05-27 • via Nuitee
H
heather • couple • au
9
Fabulous downtime retreat in central
Pros:

The location is perfect- peaceful away from the old town but a cheap “grab” ride will take you to the beach or town. The staff are wonderful- they can’t do enough for you. Special shout out to Lau at the front desk

Cons:

Nothing - update the sundbed cushions maybe??

2026-05-27 • via Nuitee
T
Toavina • couple • fr
9
2026-05-26 • via Nuitee
M
Marta • couple • lv
10
Pros:

Location is great, surroundings are amazing and the staff is the best!

2026-05-25 • via Nuitee
A
Aïcha • solo_traveller • fr
10
Pros:

Personnel très aimable, le lieu est calme et reposant. La chambre et la vue étaient magnifiques. Le petit-déjeuner était excellent

2026-05-24 • via Nuitee
B
Beatrice • couple • it
10
2026-05-20 • via Nuitee
S
sése62110 • solo_traveller • fr
9
L hotel porte bien son nom
Pros:

Le calme, la vue, la gentillesse du personnel, le bon petit déjeuner et la localisation. A proximité de tout en voiture ou scooter (15 mn) et au calme.

2026-05-17 • via Nuitee
U
Urs • couple • ch
10
Pros:

We had an excellent stay at Zen retreat. They provide two shuttle per day to the old town free of charge. Location a bit outside but calm and quite, exactly what we were looking for.

Cons:

None

2026-05-16 • via Nuitee
B
Borja • extended_group • bg
10
2026-05-15 • via Nuitee
I
Isabel • couple • es
10
Precioso entorno
Pros:

Piscina y entorno preciosos.

Cons:

Desayuno flojito y gimnasio solo había dos máquinas ( bici y una multifuncion) . No habia unas mancuernas

2026-05-15 • via Nuitee
C
Camille • couple • be
10
2026-05-15 • via Nuitee
C
Clarisse • couple • fr
10
Absolument magnifique
Pros:

Tout, le personnel est tellement gentil, les infrastructures sont incroyables. C’est un havre de paix. Nous avons prolongé d’une nuit. La piscine est absolument géniale, avec une eau tellement bonne qu’on y rentre comme dans un bain. Encore merci au personnel pour le gentillesse 🫶🏻

Cons:

Rien

2026-05-15 • via Nuitee
J
Julie • solo_traveller • fr
10
2026-05-15 • via Nuitee
A
Ashley • couple • gb
10
2026-05-14 • via Nuitee