ZEN RETREAT HOI AN

Hotels
9.5 (671 reviews)
To 4, Thanh Nhut Hamlet, Hoi An Dong Ward, Da Nang , Hoi An , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Mold issues
Flooding concerns

Categories

Cleanliness
8.6
There were comments about some mold and strong smells, which impacted the cleanliness.
Service
10
The staff were consistently described as friendly and helpful.
Location
9.57
Some reviews mentioned it being slightly remote but accessible with shuttles and bike rentals.
Room Quality
9.61
Rooms were generally described as comfortable and as shown in photos.
Amenities
9.06
The amenities were described positively, though there was mention of limited gym facilities.
Value for Money
9.59
Guests found the price relative to quality very favorable.
Food and Beverage
9.55
Food received positive remarks with multiple mentions of enjoyment during meals.
Overall Experience
10
Overall, guests had a very satisfactory experience despite some issues with weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Accommodation

Indulge in a serene stay at ZEN RETREAT HOI AN, nestled in Hoi An. Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private balcony.

Relaxing Facilities

Take a dip in the outdoor pool, work out at the fitness centre, or explore the lush garden and terrace. The hotel offers free bikes for leisurely rides and a delectable dining experience at the on-site restaurant.

Convenient Location

Conveniently located near popular attractions like Hoi An Historic Museum and Japanese Covered Bridge, our 4-star hotel also provides easy access to Da Nang International Airport. Experience the tranquility and comfort at ZEN RETREAT HOI AN.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 250,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 350,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 671 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 9.59
Food and Beverage: 9.55
Overall Experience: 10
C
Charles • extended_group • fr
9
Havre de paix à proximité immédiate de Hoi An !
Pros:

Le calme a quelques pas de la vieille ville, ideal pour se ressourcer. Le cadre superbe, la piscine, et le bassin rempli de fleur de lotus.

2026-07-04 • via Nuitee
V
Valentina • couple • es
10
Excepcional!
Pros:

Todo, de principio a fin. Estuvimos 11 noches, lo tomamos con mucha calma. El hotel es un oasis de calma y belleza, tranquilamente puedes pasar días enteros disfrutando de la piscina, las habitaciones y las zonas comunes sin necesidad de salir. Ofrecen shuttle gratuitos al centro 2 veces por día, lo cual es muy útil. También ofrecen gratuitamente bicicletas que puedes utiliza en cualquier momento; nosotros las usamos mucho para salir a andar por los arrozales, una experiencia de lo más bonita. El personal siempre está atento y a disposición para ayudar, son súper alegres y muy agradables todos. Me ayudaron a organizar una sorpresa de cumpleaños a mi novio con muchísima dedicación. Es un lugar que recomendaría a todos y me encantaría volver

Cons:

Todo me gustó

2026-07-03 • via Nuitee
M
Matt • solo_traveller • gb
10
2026-07-01 • via Nuitee
M
Matthew • couple • au
10
Pros:

Amazing scenery, beautiful views. Would stay for way longer if I could!

2026-06-30 • via Nuitee
D
David • couple • dk
9
This is the place you want to stay in Hoi An
Pros:

It’s a bit of paradise peaceful corner in Hoi An. If you are coming to Hoi An, staying in city is a mistake if you want to enjoy some quietness and quality relax time. Zen Retreat provides exactly that. Nice facilities, very warm swimming pool, massage area, all in a lovely scenery. The rooms are spacious and comfortable and staff is very helpful in fixing anything you needed. Scooters can be rented on spot, which is a big plus for you movement, and the hotel can arrange for you all kind of tours.

Cons:

This accommodation could have been an easy 10/10, misses out just by details. Which are the following the food in restaurant was disappointing considering the standards that you get everywhere when u eat Vietnamese food. The breakfast was ok, the WiFi was very inconsistent in the room and hard to keep working. And finally something I see every hotel around here, it’s a simply lack of hangers in the room to hang clothes, dying towels etc.

2026-06-30 • via Nuitee
F
Fernando • couple • es
10
Relax
Pros:

El personal súper amable, encantadores. Las instalaciones super. Me ha encantado el hotel, un remanso de paz además de muy chulo. Gracias

2026-06-28 • via Nuitee
G
Gözde • couple • tr
10
Mükemmel bir konaklama
Pros:

Çalışanlar çok yardımcı çok temiz içerisi çok huzurlu bisikletler ücretsiz ayrıca old town için ücretsiz servis hizmeti veriyor

2026-06-26 • via Nuitee
M
Marta • couple • it
10
2026-06-25 • via Nuitee
M
Meike • solo_traveller • nl
10
Perfect
Pros:

Heel erg fijn retreat, goed zwembad, lekkere keuken en heel lief personeel

Cons:

Locatie best ver van hoi an, maar er zijn gratis shuttle busssn

2026-06-24 • via Nuitee
M
Mathilde • solo_traveller • be
7
Pros:

Petit hotel sympathique et bonne atmosphère. Personnel aux petits soins !

Cons:

Jardin pas propre dans une certaine partie, le reste nickel. Parfois les finitions ne sont pas dingues mais bon franchement comparé à d’autres, c’est un detail.

2026-06-20 • via Nuitee
R
rob • solo_traveller • nl
10
Pros:

Het zen effect. Zen was totaal rustgevend en iedereen was tegemoetkomend. De architectuur is mooi, en de inrichting heel fijn. Het zwembad is mooi groot, je kunt zwemmen.
Je kunt ook makkelijk met de gratis fietsen naar het strand.
Wij waren zo tevreden dat wij ons verblijf verlengden.
Het ontbijt is fantastisch. Het helpt dat wij liefhebbers van tropisch fruit zijn. Het eten is ook erg smaakvol.
De bediening geweldig en zorgzaam.
Het engels is van velen goed.

Cons:

Het was warm maar daar kon Zen niets aan doen.

2026-06-20 • via Nuitee
L
Laura • solo_traveller • de
10
Wunderschöner Ort für einen Kurztrip! Etwas außerhalb von Hoi An, Aber in 12 Minuten unkompliziert mit dem Hotelshuttle
Pros:

Die Freundlichkeit des Personals, der hauseigene Seerosenteich und frische Kokosnüsse von der Palme

Cons:

Etwas hellhörig, ab 6 Uhr liefen Frühstücksvorbereitungen, die man in meinem Zimmer gehört hat

2026-06-20 • via Nuitee
G
Gerrald • couple • nl
10
Fantastisch
Pros:

Het is een oase van rust als je uit hoi an terug komt. Ook de ligging is super je kan een fiets pakken en door de rijstvelden fietsen. Erg vriendelijk personeel

2026-06-17 • via Nuitee
C
charlotte • extended_group • fr
10
Parfait !
Pros:

L’accueil du personnel, l’emplacement de l’hôtel avec la piscine

Cons:

RAS

2026-06-17 • via Nuitee
A
Amélie • couple • fr
10
Pros:

L’établissement était super !
Le personnel était très accueillant et d’une gentillesse incroyable !
La chambre était magnifique et l’hôtel en lui même l’était également. La piscine était super et le service était au top !
C’était calme et reposant.
Je recommande !

2026-06-16 • via Nuitee
H
Hollie • couple • gb
10
2026-06-15 • via Nuitee
E
Els • couple • be
9
Magnificant!
Pros:

Beautiful setting! Lovely garden and swimmingpool!
Delicious breakfast!
Easy cycling to town with free bikes.

Cons:

Nothing!

2026-06-15 • via Nuitee
K
Kiani • couple • be
10
2026-06-15 • via Nuitee
V
Victor Almansa Puig • solo_traveller • es
10
Pros:

En general me gusto todo, la localizacion es perfecta si te quieres relajar, las instalaciones estan muy bien y el personal es muy amable, la habitacion espectacular.

Cons:

No me gusto que me tuviera que ir.. todo perfecto!

2026-06-14 • via Nuitee
O
OĞUZHAN • couple • tr
10
Hoi An’da Cennet gibi bir konaklama
Pros:

Tesis mükemmeldi. Tüm çalışanlar çok ilgiliydi. Havuzu, lotus bahçesi, tüm kullanım alanları harika ve tertemizdi. Cennet gibi bir ortam vardı. Hem giriş hem çıkış işlemlerimizde resepsiyon görevlileri çok iyi ve çok güleryüzlüydü. Hoi An’a gelecek herkese burayı öneririm. Vietnam’da en beğendiğimiz konaklama deneyimi burası oldu.

Cons:

Herşeyi beğendim

2026-06-14 • via Nuitee