Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter

Hotels
8.8 (883 reviews)
16H Đường Thành, Phường Cửa Đông, Quận Hoàn Kiếm , Hanoi , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.26
Several reviews mention cleanliness issues with the room and bathroom.
Service
9.73
Staff were described as lovely and helpful in multiple reviews.
Location
9.77
Many reviews highlight the excellent location in the Old Quarter.
Room Quality
8.22
Room quality varies, with some guests enjoying their rooms and others having issues.
Amenities
8.75
Amenities like breakfast and balcony views were generally well-received.
Value for Money
8.71
Most guests felt they received decent value for the price paid.
Food and Beverage
8.76
Breakfast has been praised in multiple reviews.
Overall Experience
9.23
Many guests expressed general satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:43

Property Description

Luxurious Accommodation
Singita Classy Boutique Retreat & Travel offers air-conditioned rooms with modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even feature a kitchen for added convenience.

Delicious Dining Options
Start your day with a scrumptious breakfast buffet or enjoy American, Vietnamese, or local cuisine at the on-site restaurant. Vegetarian options are also available upon request.

Convenient Location and Services
Located in the heart of Hanoi, this 4-star hotel is close to major attractions and offers services like room service, currency exchange, and bike rentals. The multilingual staff is ready to assist you with any needs.

Experience luxury and convenience at Singita Classy Boutique Retreat & Travel. Book now for an unforgettable stay in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 883 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
J
John • couple • gb
10
Cosy and great location.
Pros:

Needed a single night in Hanoi round the corner from the hotel we’d booked for the rest of the week. Really appreciated the 24h check-in. We arrived late and there was no problem at all.

2026-09-06 • via Nuitee
J
JACQUELINE • solo_traveller • fr
10
bon séjour avec personnel compétent
Pros:

très bbien.bon café beaucoup de choix

Cons:

ventilateur sur la terrasse

2026-09-04 • via Nuitee
J
JACQUELINE • solo_traveller • fr
10
bon déjour ,personnel coopératif Merci
Pros:

petit déjeuner varié et copieux terrase,balcon merci

2026-09-04 • via Nuitee
L
LR1910 • solo_traveller • de
10
Pros:

Die Lage in einer ruhigen seitengasse

2026-08-13 • via Nuitee
V
Vines • solo_traveller • us
10
2026-05-15 • via Nuitee
A
Amy • couple • gb
10
2026-05-08 • via Nuitee
S
Sebastian • solo_traveller • de
9
Pros:

Das Personal war sehr freundlich. Das Hotel ist sehr gut gelegen

Cons:

Das Frühstück war nicht optimal. Wenig Auswahl.

2026-05-07 • via Nuitee
S
stephanie • couple • gb
8
2026-05-06 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Lokalizacja była super. Bardzo przyjemny personel.

Cons:

Widok z dachu dostępny tylko na śniadaniu. Można zapewnić więcej stolików na śniadania i udostępnić dach wieczorem .

2026-05-05 • via Nuitee
I
ian • couple • ca
7
Pros:

Location. Right near the train street.

Cons:

A little cleaner would have been nice.

2026-05-02 • via Nuitee
S
Sandra • extended_group • nl
8
Voor een kort verblijf een fijn hotelletje in het oude centrum van Hanoi.
Pros:

Locatie lag midden in het oude centrum dat was fantastisch. Onze familie kamer was klein maar alles wat je nodig hebt was aanwezig. Ook was de kamer schoon.

2026-05-02 • via Nuitee
S
Sabrina • couple • de
9
Pros:

Die Lage war top, direkt um die Ecke war man schon an der Train Street. Sehr gutes Frühstück und sehr nettes Personal (Willkommensgetränk und Süßigkeit gab es beim Check-in). Das Zimmer war geräumig, sauber und gemütlich. Die Zimmer wurden jeden Tag mit neuen Handtüchern bestückt und die Betten wurden gemacht. Ich kann die Unterkunft sehr empfehlen.

2026-04-28 • via Nuitee
S
Srichandan • solo_traveller • in
9
2026-04-26 • via Nuitee
E
Ed • family_with_children • nl
7
2026-04-20 • via Nuitee
J
John Pio • solo_traveller • ie
8
Lovely staff
Pros:

Staff and food are lovely. Bed was comfortable too.

2026-04-18 • via Nuitee
J
Jonas • couple • dk
7
Pros:

Beliggenhed var i top for at nå meget på gå ben. Personalet var søde og hjælpsomme.

2026-04-16 • via Nuitee
V
Veli-Matti • solo_traveller • fi
7
2026-04-11 • via Nuitee
T
tineke • couple • nl
8
prima locatie in old city hanoi goede kamer en prachtige ontbijtplek op rooftop! op
Pros:

prima locatie in old city hanoi
prachtige ontbijtplek op het dak!

Cons:

prima verblijf en prijs kwaliteit verhouding

2026-04-10 • via Nuitee
• couple • lt
10
2026-04-10 • via Nuitee
P
Petr Slavík • couple • cz
10
Pros:

Great, helpful staff, a good location, a superb breakfast, and a clean, comfortable room

2026-04-10 • via Nuitee