Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Sauna
-
Currency exchange
-
Shared lounge/TV area
-
Concierge service
-
Wheelchair accessible
-
Infinity pool
-
Fruits
-
Shallow end
-
Steam room
-
Beauty Services
-
Staff adhere to local safety protocols
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Invoice provided
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Food delivered to guest room
-
Access to health care professionals
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach umbrellas
-
Free pool cabanas
-
Pool sun loungers
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Exercise/lap pool
-
Secured parking
-
Health or beauty spa nearby
-
Swimming nearby
-
Bulk dispenser for toiletries
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, flat-screen TVs, and elegant decor. Some rooms even offer a fully equipped kitchenette for added convenience and comfort.
Dining Experience
Savor a delightful dining experience with a choice of buffet, continental, and Full English/Irish breakfast options. The restaurant serves a variety of cuisines including American, Cantonese, and Chinese, with special dietary requests catered to.
Convenient Location
Explore nearby attractions like Galle Face Beach and Kollupitiya Beach, all within reach from the hotel. Benefit from airport transfers and a tour desk for a seamless travel experience.
Book your stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo for an unforgettable experience.
Estimated totals may vary to the actuals when paid in Local currency.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Parking
No parking available.
-
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for US$25 per person per night when using an existing bed.
People 7 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Warm welcome by staffs, smooth checkin and very good variety of spreads in the breakfast. And cant forget their string hopper and hopper we loved it. And great infinity pool ❤️. like to visit more time
The location is truly one of a kind, and the pool view is to die for.
The only reason this beautiful property did not receive a perfect rating from me -- despite probably being the most beautiful and luxurious hotels I've ever stayed at -- was because of the staff.
It felt like they were overworked and weren't trained to handle guest inquiries. We had to call housekeeping 4 times and wait 2 hours to receive a change of water bottles in the room.
We were also in need of assistance and required a thermometer since one of us thought they were developing a fever (thankfully, they didn't get a fever). We phoned the service desk/reception at least three times and instead of clearly telling us that the hotel doesn't keep a thermometer, we were kept hanging for hours. Finally, we called the service desk and explained that this was the fourth time we were calling to check about the same thing. This time we were promptly told that the hotel doesn't have it, and the person just hung up the phone with no other words. Am I crazy to expect an apology for being kept waiting without an answer for hours? Apparently so.
I eventually found a pharmacy right next to the hotel. But the whole episode was really confusing.
However, there is no denying, the facilities and location are superb and one of a kind. The service is lax but that still couldn't take away from the fact that this was truly a luxury stay. The infinity pool sure is something.
Nothing
5'star hotel that has a 3star level
It was our parents 60th anniversary and we were welcomed by the team with surprise decorations for our parent's room. Special mention to Niranjili who took us to our rooms and made us feel special and ensured all was taken care of. Her customer service is outstanding. I would also like to mention the other team members who were kind and patient with us and constantly asked for our concerns if Imasha,Chanmini and Shehan. We are very impressed with their service and would like to thank all 4 of them for making our stay comfortable. At the rooftop bar even though it was closing hours we were served by Dilshaan and Vishwa with a smile and Dilshaan made the best cocktails.
NA
The lights above the bed were too bright
高級感がすごい。スタッフもみんな綺麗な英語を話せるので聞き取りやすい。
高級感がありすぎて少し緊張してしまった
Staff were super friendly, welcoming and professional and always willing to help
The bathroom glass walls were really dirty and the shower, the curtains need to be updated and upholstery professionally cleaned
The TV remote didnt work, someone fixed it but it broke again
Otherwise the hotel was lovely with good facilities, the gym in particular is great and super clean
Современный отель, хорошее расположение, красивые виды, умный дом в номере, все пытаются тебе помочь.
Вкусные рестораны.
Номера уже устали, был запах в номере, был запах в душе. Такси из отеля заказывать дорого.
Food, Staff, Room Arrangement,Vehical management team
nothing
People hosting the property
Location
Your guide to the flawless travel experience
Popular Countries
Get our app
