METT Marbella Estepona

Hotels
8.9 (947 reviews)
Urbanización Costalita, s/n. Puente de Cancelada , Estepona , es

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good facilities
Cons:
Cleanliness issues
Some room quality problems

Categories

Cleanliness
7.1
Significant issues with hygiene and room condition were highlighted in reviews.
Service
10
Staff was praised for their friendliness and helpfulness, especially at the reception.
Location
9.6
Location was liked for its proximity to the promenade and beach.
Room Quality
7.6
Some rooms had issues with cleanliness and comfort.
Amenities
9.6
The hotel provided bikes for rental, had a nice swimming pool, and a spa.
Value for Money
9.1
Prices for mini-bar and food were considered high but quality was generally good.
Food and Beverage
9.1
Breakfast was praised for quality, but some issues with selection were noted.
Overall Experience
9.1
Overall experience was mixed due to poor cleanliness, but positive service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:42

Property Description

Luxurious Beachfront Accommodations:
METT Hotel & Beach Resort Marbella - Estepona offers a lavish experience with spacious Mediterranean-style rooms featuring stunning views of the sea, pool, or mountains. Enjoy the convenience of room service, concierge service, and upscale amenities including a heated exterior pool, indoor pool, fitness center, and treatment rooms.

Culinary Delights:
Indulge in a variety of dining options at the resort's three gastronomic spaces - ISOLA, Azure Beach, and AMMOS. From authentic Italian cuisine to Mediterranean flavors and Greek specialties, the culinary experience at METT Hotel & Beach Resort is sure to tantalize your taste buds and elevate your stay.

Entertainment and Relaxation:
Unwind at the lounge bar next to the Azure pool, enjoy evening entertainment, or visit the beach club for a truly rejuvenating experience. With a 24-hour front desk, the hotel ensures that your every need is taken care of promptly and efficiently.

Experience luxury and comfort at METT Hotel & Beach Resort Marbella - Estepona. Book now for an unforgettable beachfront getaway.

Important information:

Please note that the full amount of the reservation must be paid upon check-in. To stay with pets, kindly be informed that pets under 5kg are welcome in the room with an additional daily charge. Please reach out to the property to be appraised about surcharges and conditions for your specific stay. When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 947 reviews
Cleanliness: 7.1
Service: 10
Location: 9.6
Room Quality: 7.6
Amenities: 9.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.1
S
Stevan • couple • ca
10
I highly recommend anyone staying in Marbella to stay here. Luxury hotel; great vibes!
Pros:

Beautiful hotel, amazing location, staff were amazing

Cons:

Nothing, it was 10/10

2026-05-30 • via Nuitee
M
Matthias • couple • nl
9
2026-05-30 • via Nuitee
A
Abdelhamid • solo_traveller • ma
10
2026-05-30 • via Nuitee
T
Tracey • couple • gb
9
God vibes very expensive
Pros:

Beautiful pool area, rooms spacious and light with a great balcony. Public hotel areas light and modern. Breakfast selection was amazing, loved the Greek restaurant on the beach

Cons:

Overpriced room

2026-05-30 • via Nuitee
N
Nijat • couple • tr
9
2026-05-30 • via Nuitee
V
Vasyl • solo_traveller • ua
10
2026-05-29 • via Nuitee
N
Nur • couple • tr
10
2026-05-29 • via Nuitee
S
Steven • couple • nl
9
Uitstekend hotel waar we zeker nog eens naar terug gaan!
2026-05-28 • via Nuitee
G
Guy • couple • be
2
Je n'y remettrai plus les pieds
Pros:

Personnel mal formé quelque soit sa position. L'hotel ne correspond pas à un hotel 5 étoiles. Service scandaleusement mauvais avec du personnel sans formation. Service lamentable à la réception où l'on perd des valises. Les chambres ne sont nettoyées qu'après 17 heures après avoir plusieurs fois réclamé. Ce fut mon cinquième et dernier séjour dans ce lieu. A chaque séjour la qualité du service diminue depuis l'ouverture de l'établissement.

Cons:

Personnel mal formé quelque soit sa position. L'hotel ne correspond pas à un hotel 5 étoiles. Service scandaleusement mauvais avec du personnel sans formation. Service lamentable à la réception où l'on perd des valises. Les chambres ne sont nettoyées qu'après 17 heures après avoir plusieurs fois réclamé. Ce fut mon cinquième et dernier séjour dans ce lieu. A chaque séjour la qualité du service diminue depuis l'ouverture de l'établissement.

2026-05-28 • via Nuitee
M
Michael • couple • at
7
Pros:

Die Lage ist toll, die Anlage ebenfalls, das Personal teilweise überschaubar. Was einem 5 Sterne Hotel nicht würdig ist, wenn ich zum Frühstück 25 Minuten warten muss bis mir ein Platz zugewiesen wird obwohl Tische frei sind.

2026-05-27 • via Nuitee
J
Jean-Claude • solo_traveller • ch
8
2026-05-27 • via Nuitee
A
Antonietta • family_with_children • ch
8
Pros:

Das Abendessen in den beiden Restaurant war gut. Auswahl während dem Tag an der Poolbar könnte abwechslungsreicher sein. Sauberkeit und Zimmer top.

Cons:

--

2026-05-27 • via Nuitee
A
Aljaser • couple • kw
1
Pros:

The location and the pool and beach facilities. Other than that simply nothing!

Cons:

Extremely disappointing experience at METT Marbella, especially considering this was supposed to be our honeymoon stay.

From the moment we arrived, the service was unorganized and far below the standard of a luxury hotel. The reception took our passports and asked us to sit while they completed the check-in process. They offered us welcome drinks, but the drinks took more than 30 minutes to arrive, and even after that, the check-in was still not finished.

When we finally got to the room, we discovered they had given us a double bed instead of a proper king bed, despite clearly informing the hotel that we were staying as a married couple on our honeymoon. Their first response was simply, “Sorry, we have no rooms available.” No upgrade was offered, no real attempt to solve the issue professionally. Only after I insisted on an upgrade did they “speak to management” and come back with the idea of placing a layer between the two beds to make it look like one bed. The gap and dent in the middle were still extremely noticeable and uncomfortable.

The AC in the room was also very weak, making the stay even more uncomfortable.

Communication with reception was another ongoing issue. Most of the time they would not answer the phone, and when they did, it would take over 5 minutes for anyone to respond or assist. There is not even a proper guest services option on the room phone — only reception, spa, or room service.

Housekeeping was careless throughout the stay. One day they cleaned the room but left the tissue box completely empty without replacing it. Another day, we left shopping bags outside the room expecting housekeeping to dispose of them while cleaning, yet they simply ignored them completely.

The hotel also limits “complimentary” water to only two bottles per day. When we asked for additional water, reception told us we had to order through room service for €15 per bottle, which is honestly ridiculous for a hotel advertising itself as luxury.

2026-05-27 • via Nuitee
H
Hall • couple • gb
7
It was okay. There are much better hotels out there that have service that matches the 5* rating.
Pros:

Property was great, rooms wonderful and clean. Pool area clean.

Cons:

The service was extremely poor, consistently across the whole property. Everything from check in, to taxi ordering, the ability to order a drink or lunch around the pool, breakfast service was totally chaotic. I was never sure if my request for anything was going to be followed up on and 9/10 it wasn’t and I had to ask again.

2026-05-27 • via Nuitee
A
Albehiji • couple • sa
2
Pros:

The comfort

Cons:

The manger and the staff were not helpful at all and kept talking about the solution but never did anything
I lost my reservation because they were not collaborative in sending an iron and a stand for the bags even the manger in both duties didn’t do anything!! Just promised for nothing

2026-05-24 • via Nuitee
R
Roosa • couple • fi
10
A beautiful luxury hotel with amazing service, delicious food, and an unforgettable atmosphere.
Pros:

We absolutely loved our stay at METT Marbella! The hotel was beautiful and luxurious, the food was amazing, and the pool area was stunning. The beach was lovely and the service throughout our stay was truly excellent. Everything felt relaxing, stylish, and high quality. We honestly enjoyed every moment there.

Cons:

If I had to mention one small downside, it would be that the hotel is a bit far from shops and other activities. However, we enjoyed the hotel so much that we didn’t even really want to leave the property.

2026-05-23 • via Nuitee
B
Bettina • family_with_children • ch
7
schön und sanft renoviert
Pros:

die bar in der mitte und all die schönen kissen….

Cons:

das check out war eine katastrophe!!!!

2026-05-22 • via Nuitee
M
Marc • couple • fr
8
2026-05-21 • via Nuitee
S
simon • couple • se
10
2026-05-20 • via Nuitee
Y
Yves • family_with_children • ch
10
2026-05-19 • via Nuitee