FOX Hotel Glenmarie Shah Alam

Hotels
8.6 (1500 reviews)
Level 8, Pusat Komersil Vestland (The Glenz)- East No.6, Jalan Juruanalisis U1/35 seksyen U1 , Shah Alam , my

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Noisy environment
Limited food options
Expensive parking

Categories

Cleanliness
8.23
Cleanliness was highlighted positively in many reviews, but some complaints about cleanliness standards affected the overall sentiment.
Service
8.9
Generally positive service sentiment, with reviews praising staff friendliness and prompt assistance.
Location
8.84
The location was often noted as convenient, close to shops and restaurants.
Room Quality
8.89
Rooms were frequently described as clean, spacious, and comfortable.
Amenities
8.62
Amenities like the gym and pool received positive mentions, though some noted limitations.
Value for Money
8.48
Perceived as good value for the quality provided but some complaints about expensive parking.
Food and Beverage
8.03
Breakfast received multiple negative comments regarding variety and quality, influencing the overall sentiment.
Overall Experience
8.8
General consensus was that guests had a wonderful experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:57

Property Description

Convenient Location
Strategically situated in Shah Alam, FOX Hotel Glenmarie Shah Alam by The Ascott offers easy access to nearby attractions like Evolve Concept Mall and Royal Gallery Selangor.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, flat-screen TV, and free WiFi. Relax by the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre.

Exceptional Service
Experience top-notch hospitality with 24-hour front desk assistance, shuttle service, and complimentary breakfast options during your stay at FOX Hotel Glenmarie Shah Alam by The Ascott.

To indulge in a relaxing and convenient stay, book your room now at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 5 per hour.

Location

Guest Reviews

8.6
Based on 1500 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.84
Room Quality: 8.89
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.8
D
Daing • solo_traveller • my
10
Pros:

Overall, our stay was really great 🤍
The room was beautiful, the facilities were nice, and the breakfast was enjoyable too. Definitely a good place for a short getaway and relaxing stay.

2026-05-30 • via Nuitee
F
Filza • couple • my
10
2026-05-29 • via Nuitee
G
Gapit • solo_traveller • ph
7
Pros:

Convenient stores near the hotel

Cons:

No stores near by

2026-05-27 • via Nuitee
S
Sabrina • couple • my
8
Convenient check-in and check-out process.
Pros:

Cleanliness was top notch and amenities was complete!

Cons:

Need more wide variety of option for the breakfast buffet as customer pays for it.

2026-05-24 • via Nuitee
L
Lim • solo_traveller • my
7
2026-05-23 • via Nuitee
N
Noor Mohamad Akmar • solo_traveller • my
5
Pros:

It's just a normal and comfortable hotel.

Cons:

It was observed that staff were not friendly to local malaysians but were sooo exited in explaining things to foreigners. Maybe they think the MALAYSIANS don't pay as much to stay there? I don't care whether the hotel managements would take this comment seriousku or not, but remember, it's good if they do. I won't talk about this anymore. Just improve your staff attitude. One more thing, the room service came almost at midnight to clean up my room. I stayed at the hotel for quite sometimes

2026-05-23 • via Nuitee
L
Loi • solo_traveller • vn
9
2026-05-22 • via Nuitee
M
Muhammad • solo_traveller • my
8
Pros:

​Value for money. The hotel is clean, cozy, and has great amenities. Perfect for business travelers or short stays. Smooth check-in process. Will definitely come again if I have plans in Shah Alam!

2026-05-18 • via Nuitee
N
Norhayati • solo_traveller • my
9
2026-05-18 • via Nuitee
F
FUZIAH • solo_traveller • my
10
2026-05-17 • via Nuitee
A
Ahmad Syamrim • solo_traveller • my
9
2026-05-14 • via Nuitee
S
Shalini Paramaswaran • solo_traveller • my
5
Pros:

Housekeeping is super late . Staff on counter were exceptionally rude . We checked in at 3 and there were no towels in our room . They never answered the calls saying they are busy and when we went down at5.30 pm for the 3rd time to request for towels , one Chinese lady shouted back saying we are busy . Then how am I supposed to shower and get ready . This is my 4th years staying here for family event ,now I should really reconsider my plans next year. Worst experience by that lady.. housekeeping staff were nice and the malay girl in kaunter was always smiling and nice too .

2026-05-11 • via Nuitee
M
Muhd • solo_traveller • my
10
Pros:

I love the room and tv channel. The furniture is up to date and not so old fashioned. Tv channel also superb. Not like some hotel, only got tv1, tv2 & tv3. The breakfast also good. Dont have much choice, but still worth it. If i need to check in at Shah Alam again, i will come here.

2026-05-10 • via Nuitee
U
UDOM • extended_group • my
10
2026-05-07 • via Nuitee
M
MUHAMMAD TAQIUDDIN • family_with_children • my
9
2026-05-06 • via Nuitee
S
Siti • couple • my
6
Good
Pros:

Cleanliness

Cons:

Aircond in my room was leaking and I’m very upset on it

2026-05-05 • via Nuitee
E
Eugene Chong • couple • my
10
2026-05-05 • via Nuitee
Y
Yap • couple • my
1
2026-05-03 • via Nuitee
J
JALILAH • solo_traveller • my
9
2026-05-03 • via Nuitee
Z
Zharif • family_with_children • my
8
Pros:

Room was spacious

Cons:

Breakfast could be better

2026-05-03 • via Nuitee