Atour Hotel Nanjing East Road The Bund

Hotels
8.5 (1175 reviews)
No. 105 Fuzhou Road, Huangpu District , Shanghai , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noisy rooms
Limited gym equipment
Language barrier with staff

Categories

Cleanliness
8.25
Generally clean, but some mentioned odors in rooms.
Service
9.25
Staff were friendly and helpful, though communication in English was a challenge.
Location
9.25
Excellent location, easily accessible to tourist attractions.
Room Quality
7.75
Rooms were described as small with some noise issues.
Amenities
7.75
Fitness facilities were lacking and breakfast area could be chaotic.
Value for Money
8.75
Good value considering the location and amenities offered.
Food and Beverage
8.25
Variety in breakfast, but some complaints about dinner options.
Overall Experience
8.75
Overall satisfactions with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:55

Property Description

Central Location in Shanghai
Discover the convenience of staying at the heart of Shanghai, just a stone's throw away from iconic landmarks like The Bund and Jin Mao Tower.

Comfortable Rooms and Amenities
Enjoy modern comforts and facilities in our air-conditioned rooms, complete with free WiFi, a fitness centre, and a terrace for relaxation.

Delicious Dining Options
Indulge in a buffet breakfast and savory Chinese cuisine at our on-site restaurant, with the option to request a vegetarian meal.

Book your stay at Atour Hotel East Nanjing Road Near The Bund for an unforgettable Shanghai experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1175 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
E
E Hoon extended_group my
8
Value for money, best breakfast and hotel for that price
Pros:

Best location. 100m from The Bund. 500m from Nanjing Road

Cons:

Small and right for family of 4

2026-06-20 via Nuitee
B
bobkin family_with_children th
9
2026-06-19 via Nuitee
T
Tiziana family_with_children it
8
Pros:

Posizione centralissima

Cons:

Camera piccola, eravamo in 4 e la camera era più piccola di una da 3

2026-06-19 via Nuitee
J
Jakub solo_traveller cz
9
Pros:

Výborná dostupnost

2026-06-19 via Nuitee
P
Patricia couple es
8
Pros:

En general muy bien todo. La cama y las almohadas eran muy cómodas. Habitación totalmente equipada y el desayuno era muy variado y con opciones de todo tipo. La ubicación era perfecta! A un paso de la mayoría de lugares de interés

Cons:

El inodoro se embozó varias veces

2026-06-19 via Nuitee
M
Mrs. Chatchanit Musigchai solo_traveller th
10
Pros:

The staff was very nice and helpful. The services were exceptional. The price was included breakfast and late night suppers. They give us unlimited water and the maid cleans the room in detail everyday. The location is in the middle of the Bund and Nanjing shopping area. So its super convenient.

The staff gave us help even before we arrive and tried best to facilitate us in what we need, call the cap, show directions and etc.

We really appreciate the team and will recommend all travelers to stay here.

Ann M.

2026-06-19 via Nuitee
D
Dusan solo_traveller rs
10
Pros:

You get comfortable mattress and two pillows so you chose which one you prefer more. Linen and towels are thick heavy good quality cotton. Rooms were cleaned daily. Breakfast had options of a huge lunch, there is a huge buffet to chose from, both chinese and continental options, there is even a complimentary dinner. Location is the perfect 10, right in the center of everything. Staff is amazingly helpful.

Cons:

Not staying longer.

2026-06-18 via Nuitee
J
Jie Zhuo family_with_children it
10
2026-06-18 via Nuitee
J
Juwairiah solo_traveller sg
10
Pros:

Everything

Cons:

Nil

2026-06-17 via Nuitee
Y
Yeo solo_traveller sg
10
Pros:

Location is only a 3 minutes walk to the Bund with lots of restaurants nearby. The room is very clean and neat. Hotel staff are very friendly and helpful. I would especially like to comment on house keeping staff Yin Tao. Everyday she make up the room very neat and arrange everything to the check-in condition. Kudos to her!

Cons:

Breakfast has lots of variety but everyday its the variety is the same. Hope they can improve of this.

2026-06-17 via Nuitee
C
Constance extended_group us
10
2026-06-16 via Nuitee
L
Leidivan solo_traveller br
8
2026-06-16 via Nuitee
O
Oron couple za
9
2026-06-16 via Nuitee
N
Nursultan family_with_children kz
10
Очень удобное расположение и приветливый персонал, особенно хочу поблагодарить 栗子 (ono) помогла и еду заказать и посылки
Pros:

Очень удобное расположение и приветливый персонал, особенно хочу поблагодарить 栗子 (ono) помогла и еду заказать и посылки отправить и помочь с переездом в более большой номер уровень сервиса 10/10 рекомендую.

2026-06-16 via Nuitee
J
Jacqueline solo_traveller us
10
Great location, friendly staff, modern hotel!
Pros:

Our stay at Atour on Nanjing East was nothing short of amazing. The hotel smells divine when you walk in. I immediately noticed the modern decor. The front desk checked us in and gave us a voucher for drinks at the bar and recommendations on where to eat. They used a translator app which we found so helpful. I noticed many rude guests trying to check in but the staff stayed so kind and professional.

The bund is barely a 10 min walk from the hotel! It can be a little hard to walk from the subway to the hotel with luggage due to the uneven streets. If you have a lot of luggage, get a car transport.

We booked 2 rooms for our family of 6. We have small children and requested our rooms to be next to each other but the hotel was packed. They did manage to keep us all on the same floor. The first floor is highly recommended! Next to the laundry and no waiting for elevators! The rooms are very modern and bathroom was clean. Water pressure was perfect. Air conditioning all working.

The breakfast was much more like a Chinese buffet than a "regular breakfast". Skip the western breakfast! The best choices were the Chinese dishes! The noodle bar was so delicious. The same lady serving at the noodle bar each morning was so friendly and always smiling. They even have late night snacks, serving congee and steamed buns. If you had a long day and do not want to look for food, this can be life saving just to get something warm in your stomach.

The cleaning staff for our rooms would give my children an extra can of coke when they asked. We had the free mini bar and had more than enough bottled water and towels. We asked for an extra comforter because the kids get cold and it was brought to our rooms quickly.

The free laundry is so nice. There is staff helping with laundry so it is constantly going. They will move your laundry to the dryer if you are not watching your clothes to keep the steady pace of laundry demands which we appreciated.

Cons:

No complaints. The staff will help you with any of your needs. Remain kind and courteous. Just because you are a paying customer doesn't mean you are entitled to be rude. The room request of staying next to each other was beyond the control of staff due to the hotel location popularity.

2026-06-16 via Nuitee
T
TY family_with_children sg
8
2026-06-15 via Nuitee
A
Adam couple au
9
2026-06-15 via Nuitee
A
Anja solo_traveller de
9
Pros:

Very comfortable bed, quiet room to the back, very close to the Bund skyline view, good breakfast choice

Cons:

No real view from either front or back side rooms. Having to use translator apps to converse with staff was a bit tedious.

2026-06-15 via Nuitee
S
SEUNG EUN solo_traveller kr
4
2026-06-15 via Nuitee
A
Angelica solo_traveller es
9
Pros:

La ubicación a 5 minutos caminando del Bund, la atención del personal ( son todos muy amables).
La habitación grande con una cama comoda.
El desayuno es muy bueno con opciones Occidentales y China.
Estaba todo muy limpio

Cons:

Nada

2026-06-13 via Nuitee