Lakefront Apartments,18 LAKE ESPLANADE ROAD

Hotels
•
VR Hotels and Resorts
7.5 (1730 reviews)
26 Lake Esplanade , Queenstown , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Beautiful views
Friendly staff
Spacious apartments
Cons:
Cleanliness issues
Inconsistent room quality
Limited amenities
Parking problems

Categories

Cleanliness
6.46
Some reviews mentioned dirty cooking utensils and a bathroom with mould.
Service
8.43
Staff were friendly, supportive, and accommodating in requests.
Location
8.97
Fantastic location with great views and proximity to town.
Room Quality
6.92
Views were great, but some apartments had uncomfortable beds and outdated facilities.
Amenities
6.45
Issues with parking and lack of basic amenities like soap were noted.
Value for Money
7.91
Good value given the location and views, but some felt the condition was lacking.
Food and Beverage
7.46
No specific mention, but standard quality for this hotel tier.
Overall Experience
7.43
Overall a positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Stunning Lakefront Accommodation

Luxurious Duplex Apartments: Enjoy self-contained accommodation with breathtaking views of Lake Wakatipu and the mountains. Each duplex apartment features a full kitchen, laundry facilities, and modern amenities for a comfortable stay.

Concierge Services for Adventure: Let our tour desk plan your Queenstown adventures from jet boating to wine tours. Explore the best local activities like bungee jumping, kayaking, and skiing with ease.

Prime Location: Located just minutes away from Queenstown's top attractions, our apartments offer convenience and luxury. Book now for an unforgettable stay at Lakefront Apartments, 18 LAKE ESPLANADE ROAD.

Important information:

Surcharges:

3.15% Surcharge -Applicable on all Payments Made through Visa card, Master card American Express, on all payments made through the tap Mode using debit cards also Surcharge but there is no Surcharge on Debit cards inserted or swiped at the POS machine guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. please note that car parking is limited and subject to availability.


3.15% surcharge - Applicable on all payments made through Credit cards & on all payments made through the Tap mode using Debit cards

Please note that this hotel has a strict 'No Party Policy'. If guests do not comply with these conditions, the booking will be canceled, and no refunds will be made.

Only registered guests are permitted in apartments after 22:00. Guests under the age of 18 can only check in with a parent or official guardian.

The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation."This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for NZD 45 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 16 years old stay for NZD 45 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1730 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.43
T
Theme • couple • au
1
2026-06-20 • via Nuitee
S
sampson • solo_traveller • nz
4
Great views but dirty apartment
Pros:

The view was incredible

Cons:

The apartment was quite run down with obvious maintenance issues e.g curtain hooks broken and sagging curtains. The apartment was also really dirty with mould in the shower, large stains on the carpet and walls, fingerprints and smears on the dining table and coffee table tops and coffee drips on the kitchen floor. In the single room the heater didn't work and there was no electric blanket on the queen bed. The oven tray provided was too big to fit in the oven and was dirty. The booking.com site references daily servicing but they just dropped off a pile of towels and didn't do anything else.

2026-06-18 • via Nuitee
S
Sue • extended_group • nz
4
Did not meet any standard expectations for the price. Whether a hotel/airbnb is cheap or not it should still be well
Pros:

The view from the property balcony was beautiful and it was about a 5-10min walk in to the main town area.

Cons:

The kitchen and bedrooms were clean enough. However the bathroom was filthy. There were cracks and large dents/holes in the walls and along the bottom of the floor through the whole house. The actual bath/shower was very dirty and grotty and old. There was dust all throughout all the floors of the house and in the cupboards and near the washing machine was a big empty area piled with dust and old furniture/tools for the house. The host at front desk was not very welcoming, too busy on his phone and not much decent customer service. Lastly, parking around the back is incredibly difficult especially for foreigners. It is a very steep and narrow driveway to get through.

2026-06-18 • via Nuitee
C
Cassandra • couple • nz
8
Nice location and view but could do with a little spruce up
Pros:

So nice to have a view and 5 minute walk to the town was great

Cons:

Needs a little love, bit of paint maybe even a nice comfy couch or upgrade the decor bedding and things just to keep up with the price, it’s not the cheapest but ok

2026-06-15 • via Nuitee
T
TORBJÖRN • extended_group • se
9
2026-06-14 • via Nuitee
P
Poonam • solo_traveller • au
9
2026-06-12 • via Nuitee
D
Deepu • extended_group • nz
10
2026-06-12 • via Nuitee
D
David • family_with_children • nz
8
Pros:

Everything was good.

2026-06-10 • via Nuitee
S
Sarah • family_with_children • nz
8
Spacious and wonderful for a family group outstanding location
Pros:

Location was stunning with awesome views of the lake

2026-06-10 • via Nuitee
P
paul • solo_traveller • us
10
2026-06-06 • via Nuitee
G
Graeme • family_with_children • nz
10
We stayed there as two families with young kids and it was very pleasant experience. I was the hero for having found thi
Pros:

We rented a three bedroom apartment. It was very spacious, clean, tidy, with stunning views of the lake and the mountains. It’s probably the best views I’ve had in holiday accommodation. The apartment was very well equipped with everything we needed to stay, including dishwasher, washing machine and dryer along with soaps as required. Coffee and tea were topped up every day and towels were replaced. We found the staff to be very friendly and helpful and we received excellent responses to our questions before we arrived.

Cons:

Nothing at all.

2026-06-04 • via Nuitee
G
Gowlikar • family_with_children • nz
5
Below Average stay
Pros:

Location

Cons:

It's need a renovation

2026-06-03 • via Nuitee
S
Sarita • extended_group • nz
7
2026-06-01 • via Nuitee
S
Sarah • family_with_children • nz
5
Cons:

Needs some maintenance. Dated. Main door sticky, hard to open.Be good to have sky for the price

2026-06-01 • via Nuitee
J
Jyotimala • family_with_children • nz
7
Otherwise good
Pros:

The bathroom did not have very good exhaust . Therefore the floor and walls easily had water retention . Also the stairs going up need a good vacuum cleaning .

Cons:

The stairs and outside corridor were not clean

2026-06-01 • via Nuitee
Y
Yan • extended_group • au
10
2026-05-30 • via Nuitee
C
Carol • solo_traveller • nz
7
Pros:

Location

Cons:

No oven

2026-05-29 • via Nuitee
M
Maneesh • family_with_children • nz
8
2026-05-29 • via Nuitee
J
Jenny • solo_traveller • au
7
2026-05-27 • via Nuitee
B
Belurquhart • solo_traveller • au
8
Pros:

Location was amazing. Beautiful views, close to everything. Carpet throughout. Heaters worked great. Had everything you needed for cooking in if wanted. Quiet.

Cons:

Wasn't as clean as I would of expected. My son slept on couch upstairs as more comfortable than the single beds. When we moved the couches there was rubbish under them. We didn't end up using cooking facilities but there was oil dripping from exhaust fan. When I used the shower I went to take hose from shower head and the whole thing came off. Just needs a little TLC. Other than that all was good.

2026-05-26 • via Nuitee