Mercure Aix-en-Provence La Duranne Gare TGV

Hotels
•
Mercure
8.4 (1116 reviews)
97 Rue du Docteur Albert Aynaud, Parc de la Duranne , Aix-en-Provence , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.8
Several reviews mention dirty carpets and other cleanliness issues.
Service
9.3
Guests frequently mention friendly and helpful staff.
Location
8.8
Convenient location with good parking and accessibility.
Room Quality
8.3
Rooms were mostly comfortable, but issues with outdated decor reported.
Amenities
8.3
Well-equipped hotel, but some lacked in-room features.
Value for Money
8.1
Mixed feelings about price compared to quality, specifically the breakfast price.
Food and Beverage
7.8
Breakfast options were criticized for variety and price.
Overall Experience
8.8
Overall a positive experience, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:02

Property Description

Contemporary Design Rooms with Modern Amenities

The air-conditioned guest rooms at Hôtel de l'Arbois boast a contemporary design and are equipped with satellite channels on a flat-screen TV and complimentary Wi-Fi access.

Delicious Dining Options

Indulge in a buffet breakfast and traditional French cuisine at Restaurant de l'Arbois. Dine in the charming dining room or on the shaded terrace during pleasant weather.

Convenient Services and Facilities

Relax at the hotel's bar, take advantage of the 24-hour front desk service, and benefit from the convenience of an elevator servicing all rooms. Additionally, enjoy free private parking during your stay.

Book your stay at Hôtel de l'Arbois for a delightful blend of modern comfort and convenience in Aix-en-Provence.

Important information:

The restaurant is open from Monday to Thursday from 12h00 to 14h00 and from 19h00 to 21h30 and on Friday from 12h to 14h30.

An extra bed for children is only available upon request and is subject to availability.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

GPS coordinates: 43.4919954, 5.3530979

The restaurant is closed from Friday to sunday evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1116 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 7.8
Overall Experience: 8.8
G
Gay • couple • us
10
Great place to stay after late flight into MRS!
Pros:

The hotel is easy to find and is the perfect place to stay when arriving late into MRS. Nice restaurant as well!

2026-05-30 • via Nuitee
S
Stephanie • family_with_children • fr
8
Pros:

gentillesse à l'accueil
lits confortables
chambre calme

Cons:

Buffet du petit déjeuner un peu vidé qd nous sommes passés (plus d'œufs brouillés ni de pain complet, une seule tranche de pain de mie)
Pas de resto le vendredi soir (dommage)

2026-05-27 • via Nuitee
E
Esnaashari • couple • sa
8
2026-05-25 • via Nuitee
L
LAURENT • couple • fr
9
2026-05-24 • via Nuitee
L
Laura V Š • solo_traveller • lt
10
2026-05-21 • via Nuitee
J
Jean Marc • solo_traveller • fr
10
Une halte agréable
Pros:

Hôtel très agréable et très calme ! Petit déjeuner parfait ! Et le personnel réactif

Cons:

Rien

2026-05-19 • via Nuitee
H
Harun • family_with_children • de
8
Pros:

Free parking.
Clean room.

Cons:

Balcony door has no handle to close from outside

2026-05-18 • via Nuitee
D
Daniel • couple • be
10
Close to Aix
Pros:

Close to Aix 15 minutes by car, very clean and helpful personnel

2026-05-18 • via Nuitee
P
Pauline • family_with_children • fr
10
Hôtel au top
2026-05-15 • via Nuitee
M
Michel • solo_traveller • fr
8
2026-05-14 • via Nuitee
J
Jean Luc • couple • fr
10
2026-05-11 • via Nuitee
P
Pillet • family_with_children • fr
9
En zone en dehors du centre d'Aix mais ce choix etait volontaire.
Pros:

Tres confortable chambre spacieuse donnant sur le jardin donc calme

Cons:

Juste un petit souci de badge pour rentrer 2x de suite.

2026-05-10 • via Nuitee
D
david • solo_traveller • fr
4
2026-05-10 • via Nuitee
J
JDR74 • solo_traveller • fr
10
Pros:

Rapport qualité prix intéressant vu la qualité des chambres spacieuses, insonorisée .
Grande lit . Petite terrasse.
Je n'ai pas eu le temps de profiter de la piscine mais j'aurais apprécié

Cons:

Peu de restaurant à proximité

2026-05-09 • via Nuitee
B
Bénédicte • couple • fr
10
1 seule nuit mais très bien
Pros:

Personnel fort sympathique
Le menu du dîner

Cons:

Pas de commerces proches dans cette partie de zone d’activités

2026-04-30 • via Nuitee
Z
Zhioua • solo_traveller • be
7
2026-04-22 • via Nuitee
A
agnes • extended_group • fr
5
Cons:

Il n'y avait pas de climatisation alors qu'elle était annoncée sur le site.
A notre départ, on nous a demandé de payer encore une somme de 78 € pour la chambre alors que l'on nous fait toujours régler à l'arrivée.
A nos amis également il leur a été demandé la même somme.
J'avais les mails prouvant que la somme totale était bien réglée.
La personne de l'accueil était un peu perdu. Il ne retrouvait pas non plus mon adresse mail pour vérifier les règlements. Il a donc fait des captures d'écran de mon téléphone.

2026-04-14 • via Nuitee
C
Chevalet • couple • fr
10
Nous avons apprécié notre séjour
Pros:

Bon accueil, bon service, amabilité du personnel

Cons:

Le portail n'est pas fermé la nuit

2026-04-13 • via Nuitee
I
Ibrahim • couple • fr
3
2026-04-12 • via Nuitee
L
Leonardo • couple • it
9
2026-04-05 • via Nuitee