Luang Prabang Pavilion Hotel & Travel

Hotels
8.6 (123 reviews)
Visoun road Ban Viengxai, Luang Prabang District, Luang Prabang Province Lao PDR , Luang Prabang , la

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, such as dirty cups upon arrival.
Service
9.1
Many guests commend the helpfulness and friendliness of the staff.
Location
9.1
The location is frequently praised for being central and convenient.
Room Quality
8.6
Rooms are generally described as comfortable and well-equipped.
Amenities
8.6
Facilities like the pool are appreciated, but some noise issues reported.
Value for Money
8.6
Guests feel they received good value based on their overall experience.
Food and Beverage
8.1
Breakfast received mixed reviews; some guests found it basic.
Overall Experience
9.1
Overall, guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:10

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities, a private terrace, and a flat-screen TV for a relaxing stay.

Convenient Facilities

Take advantage of our outdoor pool, concierge service, and free WiFi, making every moment of your stay convenient and enjoyable.

Prime Location

Located near must-visit attractions like Night Market and National Museum, with Luang Prabang International Airport just 4 km away.

Book now for an unforgettable experience at Luang Prabang Pavilion Hotel & Travel!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 123 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
C
Camila solo_traveller fr
1
2026-05-11 via Nuitee
I
Ignacio couple es
7
2026-05-04 via Nuitee
I
Isla solo_traveller fi
8
Great room and pool
Pros:

Pool area is nice, breakfast is good. Room is big and comfortable.

Cons:

There is a whiteboard with all services provided, including e.g. currency exchange. However when I asked about possibility to exchange USD to LAK, the staff just stated "no" and was not helpful at all. The location is also a bit of a walk from e.g. night market. Maximum shower water temperature is not very warm.

2026-05-01 via Nuitee
A
Amy couple au
7
Pros:

The location is great, very convenient and walkable. The room was clean and had all the basic requirements. The breakfast was simple but delicious, and we liked the options. We didn’t use the pool but it looked clean and a good size. The ladies who prepared breakfast and cleaned the rooms were friendly :)

Cons:

The shower flooded through to the toilet and basin area in our room. One of the staff members who worked be on the front desk in the mornings was a bit rude, more interested in videos on his phone than guests. The rest of the staff were lovely though. The wifi wasn’t very good - lots of different ones to connect to but all seemed weak in the room.

2026-04-27 via Nuitee
S
Susan couple ch
9
Luang Prabang is a charming town with history, character and culture. The hotel is great value for money and really well
Pros:

Close to the historic centre, easily walkable. Comfortable, nice pool are, very friendly and helpful staff. Lee gave us a useful map on check in and explained how to get to the main sites. You can book trips their too. Good breakfast too!

2026-04-26 via Nuitee
N
Natalia couple gb
6
2026-04-24 via Nuitee
N
Natalia couple gb
6
Pros:

The hotel is located in a good spot, close to different restaurants, museums and the hill. The owner helps you organise the waterfall tour which is great.

Cons:

The room wasn’t very clean and it smelled of something bad. The toilet was also smelly. You could hear the neighbours a lot in the room. Also, I understand that there are different cultures etc. but there should be limits to how loud they are allowed to be. For example, we were at the breakfast (which btw was disgusting) and a group of Chinese tourist was shouting to the point that one of French tourists had to get up and ask them to be quiet - no action from the staff. Last one, they overcharge massively on the train tickets.

2026-04-24 via Nuitee
M
Marieke solo_traveller nl
10
2026-04-18 via Nuitee
H
Hatsady Inthahack solo_traveller la
10
2026-04-17 via Nuitee
明远 solo_traveller cn
10
2026-04-07 via Nuitee
J
Jean-Michel couple fr
7
Un hotel correct mais pas exceptionnel
Pros:

L’accueil, les bouteilles d’eau tous les jours.

Cons:

Un peu éloigné des centres d’intérêt, mais correct tout de même

2026-04-02 via Nuitee
G
German couple ch
9
Pros:

Waren zufrieden

2026-03-30 via Nuitee
J
Jérémie BzH solo_traveller fr
9
Une étape très confortable.
Pros:

Très bien situé, central et agréable avec des beaux espaces de vies. Je me suis senti comme chez moi. Mention spéciale à Ly,, le réceptionniste arrangeant et agréable.
Ma piscine est chouette pour se détendre et faire des longueurs.

Cons:

Juste une amélioration pour les jus servis au petit déjeuner, avec un peu de glaçons ils seraient meilleurs. 🙂
Et aussi pour le service demander si nous avons terminé notre repas avant d'enlever.
Je suis allez récupérer qq chose dans ma chambre pendant mon petit déjeuner et ils sont tout débarrasser. 😆

2026-03-29 via Nuitee
A
Allan couple dk
10
Pros:

Kort gåafstand til centrum. Der var god plads ved poolen.

2026-03-27 via Nuitee
G
guelfucci solo_traveller fr
8
Pros:

Gentillesse du personnel.

Cons:

R.A.S

2026-03-24 via Nuitee
J
Jason couple au
10
Fantastic! Lee was so helpful and friendly! Would stay again!
Pros:

Such a great location! Very quiet but a short walk to the monk offerings and the night market! Has convenient stores close by and heaps of restaurant! The staff, especially Lee was super helpful and friendly! Nothing was to hard for them to make our stay excellent!!

Cons:

Nothing

2026-03-21 via Nuitee
O
O'bé extended_group fr
9
Pros:

Emplacement, propreté, piscine

Cons:

Petit dejeuner

2026-03-20 via Nuitee
E
Edouard couple in
7
2026-03-19 via Nuitee
L
Luisa extended_group co
10
Pros:

Está muy bien ubicado, una piscina agradable y el encargado del lobby nos ayudó en todo lo que requerimos.

2026-03-19 via Nuitee
C
Caillibooter solo_traveller fr
10
Pros:

L' hôtel correspond tout à fait à son classement. Les chambres sont grandes et bien aménagées. La piscine, fraîche, est très agréable. Le personnel est disponible et est très réactif .

2026-03-11 via Nuitee