Crowne Plaza Greenville by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (479 reviews)
851 Congaree Road , Greenville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location and nice amenities
Cons:
Breakfast buffet terrible
Issues with room cleanliness and maintenance

Categories

Cleanliness
7.95
Room was clean but had a musty odor and some maintenance issues.
Service
9.45
Staff were very nice and accommodating, particularly during booking issues.
Location
8.95
Convenient to I-385 and other local attractions.
Room Quality
7.95
Nice room but experienced issues like a stuck door and leaking sink.
Amenities
8.45
Good amenities like a pool and bar, although some items were missing.
Value for Money
7.45
Charged way too much compared to the booking price.
Food and Beverage
6.95
Breakfast options were limited and not very good.
Overall Experience
8.45
Overall experience was good with some notable staff support, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Luxurious Amenities
The Greenville Crowne Plaza Hotel offers a premium experience with 2 on-site restaurants, an indoor pool, and sleek flat-screen TVs in every room.

Convenient Facilities
Guests can stay connected with free Wi-Fi, enjoy cable TV, and make use of the tea and coffee facilities provided. The hotel also features a snack bar, fitness center, laundrette, and business center.

Delicious Dining Options
Indulge in fine dining at Ruth’s Chris Steakhouse or savor a daily breakfast buffet at the Carolina Cafe. Whether for leisure or business, this hotel caters to every need.

Experience luxury, convenience, and exceptional dining at the Greenville Crowne Plaza Hotel. Book your stay now and elevate your Greenville experience.

Important information:

Please note the airport shuttle service has limited hours of operation. Contact the hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 479 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
B
Brown • solo_traveller • us
10
Fabulous!
Pros:

I was extremely impressed by this hotel stay! The staff were friendly. My room was clean. I liked the environment.

Cons:

I did not like the pillows. There were 4 pillows on the bed and each pillow was different. But it was not a big deal.

2026-09-19 • via Nuitee
T
Todd • extended_group • us
10
Pros:

Great location and rate.

2026-09-16 • via Nuitee
M
Michelle • couple • us
2
2026-09-16 • via Nuitee
J
JoVita • couple • us
9
I truly enjoyed it’s was my 2nd stay will be returning it was a great birthday weekend
Pros:

The property was very nice calm and clean
We met David and Tamala Mann that was awesome

Cons:

The toilet did give an issue but they fixed it

2026-09-11 • via Nuitee
J
James • solo_traveller • us
8
2026-09-05 • via Nuitee
A
Anita • solo_traveller • us
10
Great Experience
Pros:

Location is great and very close to shopping, dining and the airport. Nice spacious room, clean facilities, and friendly staff. I highly recommend it and would stay there again.

2026-08-25 • via Nuitee
S
Shelby • solo_traveller • us
10
Great Value
Cons:

The only thing I would suggest is they put longer shower curtains in the bathroom. So that the floor doesn't get wet.

2026-08-25 • via Nuitee
K
Kristianna • couple • us
10
2026-08-24 • via Nuitee
S
Sharee Giles • couple • us
10
2026-08-24 • via Nuitee
S
Susan • couple • us
10
2026-08-22 • via Nuitee
M
Mike • solo_traveller • us
7
Cons:

Slow drain on tub. Beauty light in bath didn't work

2026-08-20 • via Nuitee
A
Arnita • couple • us
10
2026-08-17 • via Nuitee
M
Mabrya • solo_traveller • us
10
2026-08-17 • via Nuitee
K
Kemar • couple • us
4
2026-08-17 • via Nuitee
D
Diamantae • couple • us
9
2026-08-17 • via Nuitee
M
McDowell • solo_traveller • us
8
2026-08-15 • via Nuitee
S
scarlet • solo_traveller • us
8
Pros:

Gym

Cons:

Pool too busy

2026-08-05 • via Nuitee
T
Trenches • couple • us
1
Terrible experience unprofessional
Pros:

Ok but too pricey

Cons:

The staff was too aggressive negative attitude bad customer service didn't get my correct room I reserved and had to wait 2hrs for them to get my reservation together when it was booked online. Terrible experience and my money wasn't refunded

2026-07-15 • via Nuitee
K
KenJuan • couple • us
6
It was pretty good despite the all the ants.
Pros:

Value. Main Lobby was very nice so I thought the room would be the same. Staff was super friendly especially Isis.

Cons:

The room had a really bad ant problem. Ants on the desks, dressers, walls, ceilings, and bathrooms. Also the sink was clogged.

2026-07-14 • via Nuitee
J
Janice • solo_traveller • us
8
2nd time booking
Pros:

Convenient to shopping. Easy to book. Staff was pleasant. Heated pool. Beds were clean, had a small refrigerator in the room and makeup magnifying mirror in bathroom is a nice feature. This was my second time booking here and will again when needed.

Cons:

Other guests were noisy in adjoining rooms and pillows too thick.

2026-07-13 • via Nuitee