Crowne Plaza Greenville by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (435 reviews)
851 Congaree Road , Greenville , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location and nice amenities
Cons:
Breakfast buffet terrible
Issues with room cleanliness and maintenance

Categories

Cleanliness
7.95
Room was clean but had a musty odor and some maintenance issues.
Service
9.45
Staff were very nice and accommodating, particularly during booking issues.
Location
8.95
Convenient to I-385 and other local attractions.
Room Quality
7.95
Nice room but experienced issues like a stuck door and leaking sink.
Amenities
8.45
Good amenities like a pool and bar, although some items were missing.
Value for Money
7.45
Charged way too much compared to the booking price.
Food and Beverage
6.95
Breakfast options were limited and not very good.
Overall Experience
8.45
Overall experience was good with some notable staff support, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Luxurious Amenities
The Greenville Crowne Plaza Hotel offers a premium experience with 2 on-site restaurants, an indoor pool, and sleek flat-screen TVs in every room.

Convenient Facilities
Guests can stay connected with free Wi-Fi, enjoy cable TV, and make use of the tea and coffee facilities provided. The hotel also features a snack bar, fitness center, laundrette, and business center.

Delicious Dining Options
Indulge in fine dining at Ruth’s Chris Steakhouse or savor a daily breakfast buffet at the Carolina Cafe. Whether for leisure or business, this hotel caters to every need.

Experience luxury, convenience, and exceptional dining at the Greenville Crowne Plaza Hotel. Book your stay now and elevate your Greenville experience.

Important information:

Please note the airport shuttle service has limited hours of operation. Contact the hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 435 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
I
Ingrid • couple • us
10
2026-05-22 • via Nuitee
B
Brown • solo_traveller • us
10
Pros:

Ok

2026-05-17 • via Nuitee
S
Sharanda • solo_traveller • us
8
2026-05-17 • via Nuitee
C
Christina • couple • us
10
2026-05-13 • via Nuitee
E
ena • solo_traveller • us
8
2026-05-03 • via Nuitee
B
Brandy • couple • us
9
2026-05-01 • via Nuitee
H
Harless • family_with_children • us
10
Pros:

Beautiful, comfortable, and clean

2026-04-30 • via Nuitee
G
G.O.A.T. • couple • us
5
Multiply visits there is always a empty bottle of hygienic supplies
Pros:

Always friendly

Cons:

Convenient

2026-04-27 • via Nuitee
T
Teresa • couple • us
9
Lovely place, cold pool.
Pros:

I loved that I was able to check in early!

Cons:

The heated pool was COLD!

2026-04-27 • via Nuitee
E
eric • solo_traveller • us
8
Pros:

Location...

Cons:

Small beds...

2026-04-25 • via Nuitee
M
Martin • solo_traveller • us
4
2026-04-24 • via Nuitee
D
drimmeque • solo_traveller • us
8
2026-04-24 • via Nuitee
M
Magdalena • family_with_children • us
1
I was disappointed about having to pay for breakfast
Pros:

The pool was not heated and we had to pay for breakfast never coming there again

Cons:

The staff is good

2026-04-20 • via Nuitee
E
Eaddy • family_with_children • us
9
2026-04-20 • via Nuitee
K
Kathryn • couple • us
9
Great stay for the value
Pros:

Comfortable, clean, easily accessible

Cons:

The pool was very small

2026-04-18 • via Nuitee
D
Dorinda • couple • us
8
We would definitely stay again
Pros:

Lobby was fresh smelling and clean. Friendly Staff

Cons:

Although there were signs posted 100% Smoke Free as soon as we stepped off of the elevator the smell of Pot filled the hallway

2026-04-14 • via Nuitee
A
Amy • family_with_children • us
10
2026-04-13 • via Nuitee
T
Ticara • family_with_children • us
10
This is my second visit and it was just as amazing as first booking
Pros:

Everything, staff amazing!

Cons:

Nothing

2026-04-09 • via Nuitee
P
Patricia • couple • us
10
Very nice place love the location
Pros:

Love the property and location. We had stayed before and there was a lot of weed smell. This time everywhere we went smelled clean. Breakfast was very good as well.

Cons:

Loved the whole stay

2026-04-06 • via Nuitee
K
Karine • family_with_children • us
6
2026-04-06 • via Nuitee