Candlewood Suites San Antonio - Fort Sam Houston by IHG

Hotels
•
Candlewood Suites
6.6 (399 reviews)
6900 I-35 Frontage Rd , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Diligent staff
Quick complaint handling
Cons:
Traffic noise
Sketchy area

Categories

Cleanliness
6.4
Clean and quiet, but affected by external noise.
Service
7.9
The staff was very diligent when placing my mother and I near each other and handled noise complaints quickly.
Location
4.9
Sketchy area and noise from traffic and construction, making access difficult.
Room Quality
5.4
Could hear stomping of feet above and next door, indicating noise issues.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
6.4
Standard quality for this hotel tier.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
6
Mixed feelings due to noise but appreciated the staff's diligence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-11 13:31

Property Description

Modern Comfort in Historic San Antonio

Convenient Location: Sure Stay Plus by Best Western in historic San Antonio, Texas, is just minutes away from downtown, offering easy access to dining and shopping options.

Amenities Galore: Enjoy a range of amenities including free continental breakfast, high-speed Internet, outdoor pool, and fitness center. Business travelers will find the business center, meeting facilities, and ATM machine especially useful.

Cozy Accommodations: Relax in smoke-free rooms equipped with microwaves, refrigerators, and plush pillowtop mattresses. Some rooms even feature whirlpool bathtubs and sofa sleepers for extra comfort.

Book your stay now at Sure Stay Plus by Best Western for a memorable experience in San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note, for guests staying more than 7 nights, a cleaning fee of $150 charged to the card on file.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2027-03-31 until 2025-08-19
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 399 reviews
Cleanliness: 6.4
Service: 7.9
Location: 4.9
Room Quality: 5.4
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 7.9
Overall Experience: 6
E
ernesto • family_with_children • mx
9
2026-06-04 • via Nuitee
B
Brenda • extended_group • us
10
2026-06-04 • via Nuitee
R
Randy • couple • us
10
2026-05-29 • via Nuitee
L
Lakesha • couple • us
8
2026-05-26 • via Nuitee
D
Duran • solo_traveller • us
10
Pros:

Secure

2026-05-22 • via Nuitee
C
Claudia • extended_group • co
8
Pros:

Su habitación súper cómoda

Cons:

Que estaban en obra y nos dio gripe

2026-05-09 • via Nuitee
P
Pauline • solo_traveller • us
10
2026-05-08 • via Nuitee
F
Family • family_with_children • us
6
Good and convenient but hot
Pros:

The price was fairly decent the beds were nice.

Cons:

It was hot in the room and the thermostat didn’t work

2026-05-07 • via Nuitee
A
Aidee • couple • us
10
Everything was great
Pros:

Everything, staff, room, etc

Cons:

Nothing

2026-05-04 • via Nuitee
F
Fabiola • couple • us
10
Loved the stay and will come back
Pros:

Very clean and staff is amazing

Cons:

Nothing really

2026-04-30 • via Nuitee
M
Michael • solo_traveller • us
8
2026-04-27 • via Nuitee
C
Carlos • family_with_children • us
6
Pros:

Attentive staff

Cons:

They no longer have a pool and do not offer breakfast

2026-04-27 • via Nuitee
F
Fabiola • couple • us
10
2026-04-23 • via Nuitee
Y
Yasufumi • solo_traveller • us
10
Pros:

No issues with lodging when my wife was checking in.

Cons:

N/A

2026-04-16 • via Nuitee
• family_with_children • us
10
2026-04-14 • via Nuitee
J
Julio • solo_traveller • us
6
It was convenient but I'm not coming back.
Pros:

It was close to where I needed to go.

Cons:

No breakfast. Please change that.

2026-04-11 • via Nuitee
M
Maria • extended_group • us
10
2026-04-07 • via Nuitee
A
Ahmed • family_with_children • us
10
2026-04-06 • via Nuitee
A
Ashley • family_with_children • us
10
Loved it, will book again!
Pros:

Very clean & very spacious!

Cons:

N/A

2026-04-06 • via Nuitee
C
CARL • solo_traveller • us
10
Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear
Pros:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

Cons:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

2026-04-05 • via Nuitee