Storii By ITC Hotels, Jaisalmer

Hotels
8.4 (60 reviews)
Plot no 7, SD Vyas Hotel Complex, Jodhpur-Barmer Link Road, Jaisalmer, Rajasthan , Jaisalmer , in

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Issues with cleanliness
Lack of special touches for 5-star standard

Categories

Cleanliness
7.06
The cleanliness in the bathrooms is problematic, with poor maintenance noted.
Service
9.03
Staff were ever-ready to help and made guests feel welcome.
Location
8.57
The hotel's location is convenient, not far from the city center.
Room Quality
8.52
Rooms are spacious and modern, though some areas may appear sterile.
Amenities
8.55
Amenities available align with expectations for a hotel of this rating.
Value for Money
8.01
Considering the issues with cleanliness, the value may not fully meet expectations.
Food and Beverage
9.06
Food quality received positive remarks from guests.
Overall Experience
8.43
Overall, the experience was positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:06

Property Description

Luxurious Accommodation
Experience 5-star luxury at Storii By ITC Hotels, Jaisalmer, offering a lavish stay near major attractions like Patwon Ki Haveli and Lake Gadisar.

Gourmet Dining
Start your day with a delightful buffet or à la carte breakfast, ensuring a perfect beginning to your explorations in Jaisalmer.

Convenient Location
Located just 2 km from Jaisalmer Airport, this non-smoking property provides easy access to the iconic Jaisalmer Fort and other landmarks.

To indulge in luxury and convenience at Storii By ITC Hotels, Jaisalmer, book your stay now!

Important information:

We are excited to announce that our Spa, Salon, Swimming Pool and Fitness Center will be Opening soon. We look forward to enhance and deliver a truly rejuvenating experience.

Mandatory Gala Dinner Supplements:

Christmas Eve dinner (24th Dec) at INR 5000 plus taxes per person (Child from 7 to 12 years at INR 2500 plus taxes per child, above 12 years at full charge).

New Year Eve dinner (31st Dec) at INR 8500 plus taxes per person (Child from 7 to 12 years at INR 4250 plus taxes per child, above 12 years at full charge).

Above charges are applicable over and above the booked price and would be directly payable at hotel.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 60 reviews
Cleanliness: 7.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.43
A
Aggarwal • solo_traveller • in
1
WORST STAY EXPERIENCE OF MY LIFE, NEVER BOOK STORII AGAIN
Pros:

The Size of the room and the layout of the property

Cons:

Nothing was at the level to carry the Name of ITC with the resort. The food costed more than JW Marriott but the quality was equal to some roadside vendor.
The rooms were dirty
The sheets were torn
The corridors had dust and dirt accumulated for some time.
No Welcome was done, the property was so dark at nights as they didnt care to even keep some lights on for easy navigation through the resort.
Also the staff was untrained and arrogant. Even after complaining or telling them the issues they replied "we are understaffed and its off season so this is the best we can do" , and what i failed to understand is that they expect you to understand their issue of being understaffed or it being the off season but they also want you to pay the whole amount for the wothless facilities and the tasteless food and to tolerate the arrogance of staff.
The worst experience of my life, i had very big expectations from the Resort as the ITC name was over it but they managed to put it to soil quite brilliantly.
I would never stay at the Storii again and i will also never ever recommend anyone to stay there.

If any fellow traveller is seeing this, please dont book your stay with Storii ITC rather spend a night in a Lodge, it might be better than the STORII ITC resort. Please DO NOT STAY AT STORII ITC JAISALMER

2026-07-20 • via Nuitee
P
pooja • family_with_children • in
9
2026-05-29 • via Nuitee
S
Sabyasachi • family_with_children • in
1
2026-04-25 • via Nuitee
A
Abhijit • family_with_children • in
6
2026-04-08 • via Nuitee
D
Dr Ravindra • solo_traveller • in
9
2026-03-25 • via Nuitee
D
devika • family_with_children • in
9
Absolutely loved our stay here
Pros:

The hotel is very well built, it is absolutely beautiful to walk around in as well.
All of their staff is amazing, they're all so sweet, so courteous and extremely helpful. I specially loved the restaurant staff, Bharat made us delicious cocktails and the head chef made sure to come on multiple rounds to ensure everything was in order. Overall, the hospitality was spot on!

2026-03-25 • via Nuitee
K
krishnamoorthy • family_with_children • in
9
2026-03-05 • via Nuitee
R
rakesh • family_with_children • in
10
2026-03-03 • via Nuitee
P
Pradeep • couple • au
10
2026-02-14 • via Nuitee
A
Aman • family_with_children • in
7
Pros:

Food and location

Cons:

Staff managment not gud

2026-02-12 • via Nuitee
D
Dawa • solo_traveller • in
10
Soon coming again
Pros:

Awesomeness

Cons:

Great place

2026-01-31 • via Nuitee
D
Debarati • family_with_children • in
10
Pros:

Loved the ambience, staff and overall property

Cons:

Nothing

2026-01-27 • via Nuitee
A
ANAGHA • couple • in
10
2026-01-27 • via Nuitee
T
tyagi • family_with_children • in
1
Stay was fantastic but calls if picked on can make it admirable
Pros:

Response to calls is very very very slow
Noone try to pick your call
Vivek ji & Gautam ji are perfect person
But team was slow

Cons:

Call picking time & response

2026-01-27 • via Nuitee
D
dhiman • family_with_children • in
9
2026-01-26 • via Nuitee
M
Mohit • solo_traveller • ae
9
2026-01-20 • via Nuitee
P
Patel • family_with_children • in
7
2026-01-18 • via Nuitee
M
Meha • family_with_children • au
4
Disappointed
Pros:

The front facade

Cons:

The service was terrible for the price paid and way below average. The lobby to the rooms were smelly. Its only the front facade that is appealing, the rooms were no where close to luxury. The aircon was noisy and there was no acoustics into the room.

Breakfast was average. Tea and coffee were not served on time even after multiple requests.

2026-01-12 • via Nuitee
S
Saumitra • family_with_children • lk
2
2026-01-06 • via Nuitee
P
Prateek • extended_group • ch
6
Too expensive for what you get
Pros:

Beautiful building, dinner and breakfast was good

Cons:

We had to ask for a room change as bathroom wasnt clean. We were on the ground floor and there are quite some stairs to get to the room - for elderly people who cant walk it is not convenient. Christmas eve dinner was compulsory and was super expensive. It wasn’t obvious when i made the booking

2026-01-05 • via Nuitee