Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3228 reviews)
33 Zürichstrasse , Luzern , ch

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3228 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
A
Alejandra • solo_traveller • uy
10
Muy buen lugar !
Pros:

Muy prolijo y bien ubicado.
Los baños están impecables y las cápsulas también. Tiene. Un área común súper linda y la relación calidad precio me parece bárbara.

El personal super amable!

2026-07-04 • via Nuitee
P
Pooja • solo_traveller • gb
10
2026-07-04 • via Nuitee
M
Merolline • solo_traveller • tw
8
2026-07-03 • via Nuitee
V
von Moos • solo_traveller • ch
9
Pros:

Freundliche Personal und die Lage

Cons:

Täglichen Koffer aufmachen

2026-07-03 • via Nuitee
A
Anna-Mia • couple • fi
10
2026-07-03 • via Nuitee
N
Naseem • solo_traveller • ca
8
2026-07-02 • via Nuitee
S
Sharaine • solo_traveller • au
10
2026-07-02 • via Nuitee
N
Niamh • couple • ie
10
2026-07-02 • via Nuitee
H
Hazel • solo_traveller • no
9
Pros:

Everything. Comfortable capsules, clear signage and instructions, well-maintained facilities, close to the bus stop and very accessible. Good taste background music during my stay. Love it.

2026-07-01 • via Nuitee
N
Nubia Dayana • solo_traveller • co
10
Pros:

Es toda un experiencia! No apto para claustrofóbicos. La cápsula es súper amplia, cómoda y me encanta la sensación de privacidad y cero ruidos. Hay suficientes baños y duchas y la ubicación excelente. Sin duda volveré.

Cons:

Para mí estuvo todo bien.

2026-07-01 • via Nuitee
M
Magdalena • solo_traveller • pl
6
Pros:

Dobra lokalizacja. Przyjemna część wspólna.

Cons:

Kontakty tylko na małe wtyczki. Zasilacza do komputera z okrągłą wtyczką nie ma gdzie podłączyć. Obsługa oferuje sprzedaż adaptera.

2026-07-01 • via Nuitee
S
Szuyu • solo_traveller • tw
8
Pros:

The staff were incredibly friendly and helpful, answering all of my questions. The property is also conveniently located near the Old Town.

2026-06-30 • via Nuitee
V
Victoria • solo_traveller • us
8
it’s good to stay, top bed is very hard to get in and off for people have mobility issues.
Pros:

Quite

Cons:

No breakfast, it listed when I booked but there are charges for $16 which I wasn’t aware

2026-06-30 • via Nuitee
S
Siangsian • solo_traveller • tw
8
2026-06-29 • via Nuitee
E
Elias • solo_traveller • ch
9
2026-06-29 • via Nuitee
N
Narinder • solo_traveller • gb
7
2026-06-29 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-06-28 • via Nuitee
K
Karina Daniela • solo_traveller • mx
10
Fabuloso alojamiento.
Pros:

Todo maravilloso, ubicación, alojamiento, personal, ambiente, limpieza, espacios.

2026-06-28 • via Nuitee
N
Nicola Quadrelli • extended_group • ch
3
2026-06-28 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Position, concept, kitchen

Cons:

Not very quiet, not enough towels, vending machine broken

2026-06-28 • via Nuitee