Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3353 reviews)
33 Zürichstrasse , Luzern , ch

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3353 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
J
Jeroen • solo_traveller • be
8
2026-07-25 • via Nuitee
D
Danielle • couple • us
10
Pros:

Good location, friendly staff, and clean facilities. Also liked the paintings inside the capsules and the mirror made it feel larger.

2026-07-25 • via Nuitee
M
Maria Teresa • solo_traveller • ar
10
Impecable
Pros:

Limpio seguro

Cons:

Estaba todo muy bien

2026-07-25 • via Nuitee
H
Hauke • solo_traveller • de
8
2026-07-25 • via Nuitee
M
Musharrif • solo_traveller • pk
8
It’s fine
Pros:

Location and for solo it’s good.

Cons:

The room did not have the switch for charging except only USB.

2026-07-24 • via Nuitee
L
Lisa • solo_traveller • nl
9
2026-07-24 • via Nuitee
C
Clifton • solo_traveller • fr
1
Cons:

Be aware this is a hostel and not a hotel.

2026-07-24 • via Nuitee
S
Soumyajit • solo_traveller • us
9
2026-07-23 • via Nuitee
A
Anton • solo_traveller • se
9
2026-07-23 • via Nuitee
M
Melissa Ester • solo_traveller • no
10
Very comfy and well equipped. Such a fun and cool experience it’s like you’re in a spaceship lol and the public or share
Pros:

Everything!

2026-07-23 • via Nuitee
Y
Yaru • solo_traveller • cn
8
2026-07-23 • via Nuitee
A
Aurelia • solo_traveller • at
10
2026-07-23 • via Nuitee
N
Niek Pieter Marinus • solo_traveller • nl
7
2026-07-22 • via Nuitee
N
Nadine • solo_traveller • cd
9
2026-07-22 • via Nuitee
S
sophie • solo_traveller • au
7
Pros:

Concept of the pod is really good. Liked how the bathroom was equipped with toiletries, hair dryer and new bathmats. Great location.

Cons:

Welcome received by staff needs to be improved. Upon arrival the host wasn’t overly chatty or helpful. Wasn’t shown communal facilities, whether there was a fridge or cooking area. Wasn’t aware of whether or not I was to keep my things in the hall lockers or in the room itself. Also would suggest taking a top pod, I was on the bottom and it was extremely noisy (unless that was the user). Also noted that there is a gym however there isn’t, it is within the building and access is paid which was disappointing to discover

2026-07-21 • via Nuitee
C
CHULIN • solo_traveller • cn
10
2026-07-21 • via Nuitee
S
Silvan • solo_traveller • ch
9
2026-07-21 • via Nuitee
이 • couple • kr
10
2026-07-21 • via Nuitee
X
Xiaohui • solo_traveller • ca
8
Pros:

地点很好，很干净，staff人也很好

Cons:

晚上在胶囊里会突然有点闷。。。大概是不习惯，总体没任何问题！

2026-07-21 • via Nuitee
N
Nils • couple • be
10
2026-07-20 • via Nuitee