Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3353 reviews)
33 Zürichstrasse , Luzern , ch

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3353 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
T
Thomas • solo_traveller • ch
8
2026-08-15 • via Nuitee
S
Sayaka • solo_traveller • fr
8
2026-08-15 • via Nuitee
Y
Yoo • couple • kr
9
2026-08-15 • via Nuitee
J
Judy • solo_traveller • us
7
Decent capsules, could use improvements
Pros:

Large capsules & lounge area
Working AC
Good location, decent prices
USB & USB-C ports in capsule
Towels provided

Cons:

Keypad needed replacing for some rooms (was broken) -- took too many tries to get in
Rules were not shared with guests at entry (someone was face timing in their capsule)
Kitchen area extremely limited (tiny fridge, no sink, no stove)
Multi-person booking automation is bad (had to ask separately for city pass)
Capsule light hit or miss (flickering)
Few events compared to other hostels
Doors need soft close / they slam easily

2026-08-15 • via Nuitee
O
Oberoi • solo_traveller • de
9
2026-08-14 • via Nuitee
C
Carla • solo_traveller • br
8
Pros:

O banheiro é bem limpo e organizado, além de confortável em termos de tamanho, tinha secador e tudo necessário. A localização é boa. A cápsula tem um bom tamanho para pessoas pequenas, mas não recomendo pra quem for muito grande.

Cons:

A cápsula poderia ter uma tomada normal, tinha apenas abertura pra USB.

2026-08-14 • via Nuitee
E
Ewelina • extended_group • pl
10
2026-08-14 • via Nuitee
K
KAREN • solo_traveller • co
8
2026-08-13 • via Nuitee
H
HIRONOBU • solo_traveller • jp
10
2026-08-13 • via Nuitee
P
Pearl • solo_traveller • in
9
Pros:

For a capsule hotel this was quite marvelous. Everything was clean and available. The staff was quite friendly and helpful

2026-08-13 • via Nuitee
D
dagdenizagac • solo_traveller • tr
10
2026-08-13 • via Nuitee
Z
zimiao • solo_traveller • cn
9
2026-08-12 • via Nuitee
C
Coralie • solo_traveller • fr
10
Une nuit pour moi mais plus n'aurai pas été un pb
Pros:

L'espace dans la capsule, la t° parfaite, la prise USB, l'intimité et l'isolation qu'offre la capsule. Les sanitaires propres avec a dispo des tapis de bain. Des espaces douches confortable et lavabo spacieux avec le nécessaire jusqu'au sèche-cheveux.

Cons:

Rien

2026-08-12 • via Nuitee
A
Alisson • solo_traveller • fr
8
2026-08-12 • via Nuitee
E
Elias • solo_traveller • ch
9
2026-08-11 • via Nuitee
I
Ildiko • solo_traveller • de
9
Pros:

Zentral gelegen. Eine günstige Übernachtung für ein paar Nächte. Kapseln mit einer bequemen Matratze und einer passenden Ablagefläche. Abschliessbare Kapseln, und draussen im Flur noch grosse Schliessfächer dazu. Ruhige Atmosphäre, die Gäste “stören” sich nicht.

Cons:

1. Der gemeinsame Kühlschrank für alle Gäste ist viel zu klein und komplett voll.

2026-08-11 • via Nuitee
M
melody • solo_traveller • au
7
2026-08-11 • via Nuitee
C
Christian • solo_traveller • de
8
Für ein "Kapselhotel" erstaunlich gut
Pros:

Die Kapsel mitsamt Bett war sehr sauber und wirkte durch einen großen Spiegel in der Kapsel auch nicht zu beengt. Die sanitären Anlagen waren (außer morgens zu den Stoßzeiten) sehr sauber. Auch das Personal war super nett! Von den Hotspots Luzerns ist die Kapsel fußläufig gut erreichbar. Eine Bushaltestelle ist fast vor der Haustür.

Cons:

Man hat neben der Kapsel nur offene Staufächer, die man nicht verriegeln kann. Abschließbare Schließfächer gibt es nur auf dem Flur, der dadurch etwas beengt ist. Für die Schließfächer braucht man ein eigenes Vorhängeschloss. Diese kann man an der Rezeption (überteuert) erwerben, sofern sie welche auf Lager haben. Also unbedingt selbst eins mitbringen oder außerhalb des Hotel günstig kaufen.

2026-08-11 • via Nuitee
Y
Yoshimi • solo_traveller • jp
10
無料バスでアクセス便利！設備が充実した快適なカプセルホテル
Pros:

無料バスでアクセス可能。移動がとても楽だった。
すぐ近くにスーパーもあるので、食料などの買い物にも便利。

カプセルは新しく、ピーターパンの絵が描かれていてかわいかった。カプセル内も空調が効いていて、快適！

無料のお水もうれしい。常温・冷水・炭酸水から選べる。
バスルームには清潔なバスマットが用意されていて、これが個人的にかなりうれしかった！
シャンプーなどのアメニティやドライヤーもあり、バスタオルと耳栓までついていてすばらしい。

共有スペースには小さいながら冷蔵庫もあり、少量なら食べ物や飲み物を保管できる。
お皿も自由に使えて、使用後はトレーに置いておけば洗ってもらえる。

スタッフの人もとても親切！

Cons:

特になし。

ランドリーサービス　(12€ぐらい？)があるのは早く知りたかったぐらい。

2026-08-11 • via Nuitee
A
Anna • couple • ie
8
Pros:

Very clean, lovely staff, good location. Very private despite being a hostel. Toilets and showers always spotless, and better than a lot of bathroom facilities even in hotels.

Cons:

My capsule smelt of cigarettes, not the fault of hostel but made stay slightly less comfortable. My partners capsule was perfect so I was probably just unlucky.

2026-08-11 • via Nuitee