Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3457 reviews)
33 Zürichstrasse , Luzern , ch

listing image 1
Show all photos
Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3457 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
R
Romi • solo_traveller • gb
9
Clean, friendly, centrally located hotel/hostel
Pros:

First time in a capsule hotel and was pleasantly surprised. Really clean, capsules are spacious enough to sit up in. Slept super well, room was silent and ventilation in the capsule was great. Hotel facilities were fabulous, clean showers, clean bathroom, lovely communal cafe & library. Staff super friendly. If you’re hostel money but hotel facilities this is for you. Bring a padlock for luggage.

Cons:

Nil.

2026-09-12 • via Nuitee
Y
Ylenia Loredana • solo_traveller • ch
7
2026-09-12 • via Nuitee
G
Groza • solo_traveller • it
9
Pros:

Struttura pulitissima comoda in centro personale molto accogliente

2026-09-12 • via Nuitee
Y
Yooji • extended_group • kr
9
2026-09-12 • via Nuitee
J
Judie • solo_traveller • nz
9
I recommend the place 👌❤️👍
Pros:

Super safe and comfortable bed. Easy access to the airport and public transportation.❤️

2026-09-12 • via Nuitee
J
Joohyun • solo_traveller • gb
9
2026-09-11 • via Nuitee
D
Daniel • solo_traveller • ch
7
2026-09-11 • via Nuitee
J
Josue Caleb • solo_traveller • gt
10
Pros:

El réceptionniste me presto su cargador

2026-09-11 • via Nuitee
A
Ashley • solo_traveller • nl
8
Mooi, net capsulehotel, modern en schoon
Pros:

Leuk ingericht, met themaruimtes. Capsule was schoon, matras lag hard, want in onderste capsule ligt het matras op de grond. Eigen licht en USB oplaadmogelijkheden in de capsule, top! Capsule sluit goed, en is alleen met persoonlijke code van buiten te openen. Ook luchtventilatie aanwezig in capsule.
Ontbijt was basic, maar je kon wel een versgemaakte cappuccino bestellen.

Cons:

Matras lag wat hard, ontbijt was erg basic.

2026-09-11 • via Nuitee
E
Erdenesukh • solo_traveller • mn
8
2026-09-11 • via Nuitee
W
WEN HUA • solo_traveller • tw
10
非常喜歡，有獎會再來住。
Pros:

衛浴很乾淨，交誼廳很棒。

2026-09-10 • via Nuitee
A
Ariel • solo_traveller • us
10
Pros:

Modern look and nice common areas, lockers where surprisingly big, capsule itself was small and basic (as expected) but still comfortable enough, I was not waken up by noise and even had earplugs provided which is a great plus. Bathroom and the rest of facilities were clean, breakfast was also really good and having access to still and sparkling water is awesome.

Cons:

The only small complaint I have is that the USB ports insidey capsule did not work, thankfully the common areas are full of plugs and I was even offered a power bank at reception because of this issue. One other small thing is that the light inside the capsule was flickering, which was only a little annoying, but then again nothing that ruined the experience.

2026-09-10 • via Nuitee
L
Luisa • solo_traveller • de
7
2026-09-10 • via Nuitee
C
Céline • solo_traveller • fr
9
Super auberge capsule bien placée dans Lucerne
Pros:

Super auberge, les capsules sont confortables, grands casiers disponibles devant les dortoirs, salles de bain spacieuses

2026-09-10 • via Nuitee
E
Elias • solo_traveller • ch
8
2026-09-10 • via Nuitee
L
Lia • solo_traveller • ch
4
2026-09-10 • via Nuitee
H
Haoyu • solo_traveller • cn
10
2026-09-10 • via Nuitee
J
Jellie • solo_traveller • nl
8
Fijn concept, voor herhaling vatbaar!
Pros:

Fijn concept een capsule hostel! Voor de eerste keer maar zeker voor herhaling vatbaar. Leuk om in je eigen cocoon te liggen.

Alles netjes en schoon. Mooie toiletten en douches.
Supermarkten in de buurt en een busstop zowat voor de deur. Je bent ook zo in de Aldstadt.

Cons:

Het kussen zat totaal geen steun aan.

2026-09-10 • via Nuitee
P
Park • solo_traveller • kr
10
2026-09-09 • via Nuitee
O
Obi • solo_traveller • de
8
Spannende Idee, tolle Lage, mir hat es gefallen, obwohl ich in der Altersklasse 65+ unterwegs bin
Pros:

Tolle Lage, toller Preis. Das war für mich das ausschlaggebende Kriterium, dort zu buchen. Natürlich habe ich das mittlere Alter der anwesenden Gäste deutlich nach oben verschoben, aber damit habe ich gerechnet. Ich hatte einen Pod am Boden, das lief alles problemlos, die Matratze war ok, der Platz war ok, ich hatte nie ein Engegefühl. Der Waschraum war gut, die Duschen auch, es gibt kostenlos Wasser und Sprudel, das Frühstück war - ok würde ich sagen und am Abend konnte man es sich gut auf einem Sofa gemütlich machen und z.B. etwas lesen. Mir hat es gefallen, ich würde das beim nächsten Besuch sicher wieder buchen.

Cons:

Das Frühstück ist mir eigentlich zu einfach, es war ausreichend, aber vielleicht bin ich einfach die Luzerner Preise noch nicht so gewöhnt. Am zweiten Morgen hab ich deswegen lieber am See auf einer Bank einen Kaffee und ein Kipfel mit Blick auf den See gefrühstückt - mein Problem, würde ich sagen, alles in allem kann ich tatsächlich keine ausgesprochen negativen Punkte bei meinem Aufenthalt finden.

2026-09-09 • via Nuitee