Jhelum One Hotel, Shandar Chowk

Hotels
8.1 (71 reviews)
Opposite Masjid Bilal, Model Colony Shandar Chowk, Jhelum , Jhelum , pk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Insect issues
Room maintenance problems

Categories

Cleanliness
7.31
Issues were raised about cleanliness, particularly with insects and overall room conditions.
Service
8.78
Staff were described as nice and polite, however, there were complaints about the lack of proper management response.
Location
8.82
The location was generally appreciated, with positive remarks despite other issues.
Room Quality
6.77
Rooms had notable issues including size, maintenance, and insect problems.
Amenities
8.3
Amenities like Wi-Fi and hot water were praised, but overall room conditions affected the perception.
Value for Money
8.26
Value for money was mentioned positively but affected by the overall disappointment with quality.
Food and Beverage
9.31
Food and room service were highlighted positively with tasty offerings and quick service.
Overall Experience
7.28
Overall experience was negatively impacted by room quality and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Stunning Mountain Views

At Jhelum Khan Hotel, wake up to breathtaking mountain views from the comfort of your room. Enjoy the serene surroundings from the terrace while indulging in delicious meals at the on-site restaurant.

Convenience at Your Fingertips

Experience top-notch service with a 24-hour front desk, airport transfers, and room service. Stay connected with complimentary WiFi throughout the property and make use of the in-room laptop for your convenience.

Relaxation and Adventure

Unwind at the hotel's hammam or explore the area with bike and car hire services available on-site. For outdoor enthusiasts, cycling in the picturesque surroundings is a must-do activity during your stay.

Book now to experience luxury and comfort at Jhelum Khan Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

8.1
Based on 71 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 6.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 7.28
S
Siddiquie • family_with_children • pk
10
Superb stay, highly recommend and will definitely stay here whenever I'm back in jhelum
Pros:

It was amazing and complementary. Exceeded my expectations

2026-06-17 • via Nuitee
C
Cedric • solo_traveller • fr
9
Pros:

Good location, Staffs and the owner are friendly, bed are very confortable and breakfast included.
The owner try is best to make a good place.
At 35 minutes by car from Rothas fort.

2026-05-22 • via Nuitee
A
Adnan • couple • sa
4
2026-05-18 • via Nuitee
K
Kamran • couple • it
1
Pros:

Nothing to like

Cons:

Totally bad experience

2026-03-30 • via Nuitee
K
Kamran • solo_traveller • it
1
Pros:

There were nothing to like it. Don't have parking and staff especially person on reception he don't have manners how to deal with guests totally waste of money.

Cons:

There were nothing to like it. Don't have parking and staff especially person on reception he don't have manners how to deal with guests totally waste of money. Rent is high for this kind of hotel 👎

2026-03-29 • via Nuitee
M
Misri • couple • pk
10
Pros:

A very nice a pleasent stay absolutely love the staff very polite and very friendly

Cons:

No complaints what so ever

2026-03-29 • via Nuitee
B
Basharat • couple • pk
10
2026-03-08 • via Nuitee
M
Misri • couple • pk
10
Gem of hotels
Pros:

I travel a lot and use many hotels but Jhelum one has been one of the best.
Nice and clean with highly trained staff,so polite and friendly.
I checked out the room service and was amazed with the response. I ordered food and it arrived within 10/15 mins and was served piping hot.
I love this place, I felt like a special guest at Jhelum One.
I would definitely be visiting again and I would recommend it to everyone.
Try it out for yourselves you won't regret it.
I've marked it as one of my favorites.

Cons:

Jhelum One hotel is 10/10.
Honestly there wasn't anything I didn't like.
Come and go as you please the staff are there around the clock.
They carried my lungage out and helped me park when I arrived.
It's run professionally and everyone is well mannered.

2026-03-07 • via Nuitee
Y
Yasir • solo_traveller • pk
1
Cons:

Cheap hotel beds were not comfortable and as per price they were not upto mark inwas looking for luxury hotel but it was cheap hotel like streets no parking place Not suitable for family

2026-03-04 • via Nuitee
R
Roj Kor • extended_group • pl
10
Pros:

- very good communication with the staff (prior to arrival and on site)
- very friendly staff
- cheap
- a small breakfast included in the price

Cons:

just a warning and some advice rather than criticism - we stayed in room 102, which has very thin walls, so you can hear a lot; ear plugs should do the trick

2026-01-29 • via Nuitee
N
Nissar • couple • gb
1
Was a shock to see the building as to how poorly it was constructed.
Pros:

This hotel, is not for the foreign visitor or for the experience traveller who wants at least a half decent hotel. This so called hotel, would be best described as a very poor quality bed and breakfast, with rooms that partitions which have gaps in them so you can see daily light coming through the exterior walls....there is no glass in the windows, but plastic sheets held up metal bars so feels like you are on the street outside.

Cons:

Everything unfortunately....but staff were nice and polite at least, the office Manager spoke good English which helped in at least communicating.

2026-01-20 • via Nuitee
A
Aryan • couple • pk
1
2026-01-19 • via Nuitee
W
Waleed • extended_group • pk
10
2026-01-19 • via Nuitee
A
Andreas • solo_traveller • ch
8
Pros:

Best choice in jhelum. The staff is friendly and helpful. I had a room with a queen-size bed which was comfortable. They serve a nice breakfast. The hotel is conveniently located close to the market and many different food stalls. There is a new bus service which takes you close to the rohtas fort and has a stop not too far from the hotel.

Cons:

It was very cold in the room.

2026-01-16 • via Nuitee
F
Faizan • couple • ch
10
Feedback
Pros:

Le personnel était à l'écoute. Ils sont écouté mes conseils pour améliorer leurs prestations.

2026-01-16 • via Nuitee
J
Jeremy • couple • dk
10
Pros:

Alt og comfortably

2025-12-23 • via Nuitee
M
Muhammad • extended_group • pk
1
2025-11-11 • via Nuitee
I
ishfaq • couple • gb
5
Good
Cons:

Mosquito treatment

2025-10-23 • via Nuitee
U
Umar • extended_group • sa
6
2025-10-18 • via Nuitee
A
ALi • solo_traveller • pk
10
Best luxury place to stay in Jhelum. Professional and very friendly Staff, excellent Cleanliness etc
Pros:

I liked staff cooperation, very professional, Room cleanliness was outstanding, wifi was very high speed, I tried the room service speed for food, it was amazing at 3 am, quick staff, breakfast and food was very delicious. Air conditioning was very good. Hot water was available round the clock. It's a great value for money, because usually I didn't find so much facilities in this price bracket anywhere else. Bathroom was as clean as new. Beds were very comfortable.

Cons:

I have nothing to dislike.

2025-10-01 • via Nuitee