Pohon Purba Resort & Restaurant

Hotels
8.8 (105 reviews)
Jalan Raya Sambelia , Lombok , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent bathroom cleanliness
Occasional water issues

Categories

Cleanliness
7.84
Bathroom cleanliness mentioned as inadequate; needs improvement.
Service
9.81
Highly praised for friendliness and helpfulness of staff.
Location
9.35
Excellent location near ferry terminal; convenient for travelers.
Room Quality
8.8
Rooms were described as spacious and clean.
Amenities
8.33
Amenities generally good, but some areas like bathrooms require attention.
Value for Money
8.79
Good pricing mentioned, especially for tours and service.
Food and Beverage
8.34
Breakfast received mixed reviews; some items served cold.
Overall Experience
9.11
Overall highly rated as a delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:34

Property Description

Luxurious Accommodation in Lombok

Escape to Pohon Purba Resort & Restaurant for a tranquil retreat in Lombok. Exquisite Rooms with Scenic Views await you, each equipped with modern amenities for your comfort. From the garden view patios to the refreshing mountain landscapes, immerse yourself in serenity.

Delectable Dining and Convenient Services

Start your day with an indulgent à la carte or halal breakfast at our restaurant. Enjoy the convenience of room service and a 24-hour front desk at your disposal. Explore the Outdoors with Ease by taking advantage of our bike and car hire services for a day of cycling and adventure.

Discover Waterfall Wonders

Embark on an unforgettable journey to Jeruk Manis Waterfall and Semporonan Waterfall, both a short distance from our resort. Book your stay now at Pohon Purba Resort & Restaurant for a memorable experience in Lombok.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 105 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
S
Stefan • solo_traveller • de
1
2026-09-19 • via Nuitee
K
Karolina • extended_group • pl
1
terrible
Pros:

nothing

Cons:

ABSOLUTELY TERRIBLE — DO NOT BOOK THIS PLACE!

We strongly DO NOT RECOMMEND Pohon Purba Resort & Restaurant.

We made and paid for a confirmed reservation through Booking.com. When we arrived, we were shocked to discover that the property claimed our reservation was no longer valid and refused to provide the rooms we had booked.

Even worse, despite the fact that we arrived with a confirmed and paid reservation, they are refusing to refund our money. We were left without accommodation after travelling to the property, with our money still in their hands.

This is completely unacceptable and extremely unprofessional. A confirmed reservation should mean exactly that. If the property cannot honour a booking, the least they should do is immediately refund the customer in full.

At the end after asking them and manager for giving our money back they gave it back.

AVOID THIS PLACE! DO NOT BOOK HERE — YOU RISK ARRIVING WITH NOWHERE TO STAY AND LOSING YOUR MONEY.

2026-09-10 • via Nuitee
C
Christopher • couple • gb
6
Pretty, but extremely loud and long call to prayers
Pros:

Basic, but clean and nice rooms, in very pretty grounds.

Cons:

The hotel is close to a mosque and had its own mini mosque on the grounds, meaning the call to prayers were the loudest and longest I’ve ever experienced. Felt like the speaker was in my room!
Also the breakfast, was the slowest I’ve experienced in many years. Took over 45 minutes for mie goreng despite being the only guests at that moment for breakfast!

2026-08-29 • via Nuitee
Y
Yvonne • solo_traveller • nl
8
Pros:

Prima voor een nacht, vergeet niet het prachtige park met de reusachtige bomen te bezoeken dat ligt vlakbij op loopafstand.

2026-08-22 • via Nuitee
A
Amedeo • couple • it
4
2026-08-16 • via Nuitee
A
Andrea • solo_traveller • it
1
Booked and prepaid, but no room available when I arrived
Cons:

I reserved a room and paid through booking.com few days before. When I arrived no one was there, just a bunch of guys hanging out. Then one of them called the owner who simply told me “I’m sorry, there’s no room available”. Never happened before and now I will wait for the refund… hopefully.

2026-08-10 • via Nuitee
F
Federico • extended_group • it
5
Pros:

Abbiamo scelto la struttura per la vicinanza al porto e per la presenza del ristorante

Cons:

La pulizia della camera e le condizioni igieniche della struttura in genere sono altamente insufficienti: appena entrati in camera, abbiamo notato che il letto era sporco, come se fosse già stato usato per almeno 1 settimana, i cuscini marroni logori e le lenzuola tutte macchiate. Ho chiesto il cambio della biancheria ed è migliorata leggermente, anche se continuavano ad essere presenti delle macchie sulle nuove lenzuola. Il wc era aperto, con qualche macchia come nel lavandino.
Infine, a cena mentre aspettavamo i piatti, per ben 2 volte dei pipistrelli hanno defecato sul tavolo e sul pavimento vicino alla sedia, costringendoci per ben 2 volte a cambiare tavolo.
Il posto è carino, il giardino è bello, ma qualche cura in più dal punto di vista igienico e al dettaglio in generale sarebbe gradita

2026-08-07 • via Nuitee
E
emilie • couple • fr
9
Super hôtel pour aller à sumbawa
Pros:

Vue sur la montagne, la gentillesse du personnel, chambre très propre, possibilité de nous amener au port qui est juste à côté , chambre grande et climatisée avec une terrasse, en face il y a l ocean , le parc de l hôtel avec des arbres centenaires
Excellent rapport qualité prix avec petit déjeuner en plus, possibilité de se restaurer

2026-08-06 • via Nuitee
M
mohamed • couple • fr
9
Super
Pros:

Super hôtel propre très bien pour se rendre aux îles Gili ou faire la croisière le propriétaire est très gentil et a l écoute toujours prêt a rendre service.

2026-08-06 • via Nuitee
I
ines • couple • fr
10
Pros:

Très bon séjour, l’hôtel est très propre les chambres sont spacieuse. Douche avec eau chaude et le repas est très bon ! Merci au gérant de l’hôtel qui est très gentil et très serviable

2026-08-05 • via Nuitee
H
H-g • solo_traveller • de
6
Pros:

Wir haben gebucht, aber es war voll ausgebucht. Man hat uns Alternativen angeboten. Wir haben aber auf Booking eine andere Unterkunft gebucht. Man hat uns freundlich zur anderen Unterkunft gefahren. Danke dafür.

Cons:

Das Buchungssystem.

2026-08-05 • via Nuitee
R
Rozenn Stephan • solo_traveller • gp
10
Pros:

C est belle endroit au milieu d arbres centenaires et la vue le matin sur la montagne.
Personnel adorable qui m'a a emmené prendre le ferry ..
C est propre et calme.

2026-08-04 • via Nuitee
M
max • couple • nl
10
It was just for one noght, but i would go back.
Pros:

nice space, big apartment.

2026-08-03 • via Nuitee
M
miguel • solo_traveller • fr
10
Pros:

Top la gentillesse du personnel l'emplacement et le dépaysement

2026-08-02 • via Nuitee
A
Antoine • couple • fr
10
2026-07-24 • via Nuitee
M
Marine • couple • fr
10
Séjour confortable et agréable
Pros:

La gentillesse du personnel - le confort et la propreté de la chambre - l’excellent petit déjeuner

2026-07-23 • via Nuitee
A
Artem • couple • ua
8
Pros:

Месторасположение шикарное, утро с видом на горы. 5 мин до парка деревьев великанов, 10 мин до порта переправы на Сумбава. Все хорошо, хотелось бы на завтрак по объемнее порции.

2026-07-22 • via Nuitee
A
Artem • solo_traveller • ua
8
Pros:

Остановились второй раз, отличное место переночевать до или после парома на Сумбава. Удобные кровати, горячая вода, красивая территория.

2026-07-22 • via Nuitee
M
Marilena • solo_traveller • it
7
Pros:

Personale gentile e disponibile

Cons:

Per gli spostamenti è necessario prenotare un driver

2026-07-17 • via Nuitee
J
Jussi • solo_traveller • es
9
Pros:

Hele ruime kamer, met groot bed en goede faciliteiten. Het personeel is vriendelijk en het ontbijt eenvoudig maar smaakvol.

2026-07-16 • via Nuitee