The Hi-Lo, Autograph Collection

Hotels
Autograph Collection
8.6 (78 reviews)
320 Southwest Stark Street , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Musty hallway smell
Loud air conditioning
No in-room fridge

Categories

Cleanliness
7.68
Some concerns about a musty smell in the hallway.
Service
9.15
Staff is super friendly and welcoming.
Location
9.19
Centrally located with easy access to food trucks and attractions.
Room Quality
8.64
Rooms are lovely with comfortable beds and lots of light.
Amenities
8.17
A few amenities missing like an in-room fridge.
Value for Money
8.63
Reasonably priced parking and value considering the quality.
Food and Beverage
8.68
Convenient access to food trucks nearby.
Overall Experience
8.65
Overall a lovely stay with a few minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:59

Property Description

Luxurious Accommodation in Downtown Portland

Designer Amenities: Indulge in the luxury of radiant heated floors and designer bath toiletries in every room. Enjoy modern conveniences like a hairdryer, iron, mini refrigerator, and a flat-screen TV for a comfortable stay.

Fitness and Dining: Stay active at the on-site fitness centre with top-notch equipment. Relish modern Mexican cuisine at Alto Bajo restaurant or grab a drink at the Lo Bar for a delightful dining experience.

Convenience and Location: Benefit from free WiFi, private parking, and a 24-hour front desk. With key attractions like Voodoo Doughnuts and Governor Tom McCall Waterfront Park nearby, The Hi-Lo, Autograph Collection is your gateway to exploring Portland.

Book now for an unforgettable stay at The Hi-Lo, Autograph Collection in vibrant Downtown Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.6
Based on 78 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
C
Chloe couple us
3
2026-06-11 via Nuitee
L
Leitawsha couple us
10
Our secret getaway
Pros:

Great Rooms and great location to downtown and waterfront

Cons:

Could use more perks with the Junior sweet food or drink tickets along with clean Robs everyday

2026-05-29 via Nuitee
E
erin couple us
8
Pros:

Loved the staff. Drew was especially helpful and very personable. The rooms and lobby are very beautiful.

Cons:

that it wasnt clear that you had to ask for a fridge to be brought to your room so we wasted an opportunity to bring food back. and have drinks in our room that we couldnt get in hotel.

2026-05-19 via Nuitee
F
FRED couple us
9
2026-05-11 via Nuitee
C
Christy solo_traveller us
6
Pros:

The bar staff was excellent and so was the front counter staff. Ceiling height was great.

Cons:

No ice bucket, broken shower tiles, area rug was ratty, windows don't open, no fresh air and the HVAC wasn't working properly.

2026-05-10 via Nuitee
B
Benex Kelvin solo_traveller de
10
2026-05-07 via Nuitee
T
Tara family_with_children us
10
2026-02-22 via Nuitee
A
Ana couple us
10
2026-01-19 via Nuitee
R
reama family_with_children us
10
Clean, bright, comfy!
Pros:

The Hi-Lo is located right downtown and near several food trucks, making it easy to grab a late-night bite. It's also conveniently located near the waterfront. The hotel was quieter than expected, and my goodness, I was impressed with how lovely the suite was. The shower was glorious - lots of water pressure and lovely soap. The beds were also very comfortable. The rooms also receive a lot of light. All around, very lovely.

Drew, the gentleman who greeted me upon check-in, was very friendly and courteous—a true hospitalian.

Cons:

An in-room fridge to keep some drinks cold would have been nice. Parking is available off-site, but it is close by and reasonably priced.

2026-01-19 via Nuitee
I
Ines extended_group hr
9
Odlična lokacije, udobno i čisto
Pros:

Lokacija, uređenje i udobnost

Cons:

Sve je bilo odlično

2025-12-20 via Nuitee
M
Mark couple us
9
2025-12-06 via Nuitee
D
David couple us
1
2025-11-18 via Nuitee
D
Dairiq couple us
9
2025-11-18 via Nuitee
B
Bernard family_with_children us
10
2025-10-31 via Nuitee
J
Jacqueline couple ca
10
Attractive, well-styled hip hotel with luxury features; love the fluffy bathrobes and central location
Pros:

It’s a great historic building. It’s not a big hotel so it felt intimate. The lobby is really welcoming and is a great place to hang out, as well as check in/out. There’s a long table with chess, checkers and tic tac toe boards, comfy couches, even a piano to play as well as some items that invite guest interaction, and everything is chic and stylish but also inviting.
Only a few blocks from Powell’s Books and Voodoo Donuts; and a super popular food truck area is only a block away.
Staff is super friendly and welcoming.

2025-10-08 via Nuitee
Y
YUPO family_with_children us
6
2025-09-29 via Nuitee
D
Dina couple us
10
2025-09-01 via Nuitee
E
Eve extended_group au
10
2025-08-28 via Nuitee
G
Grace couple us
8
Getaway
Pros:

Nice boutique hotel...Quite, clean, comfortable bed, friendly staff

Cons:

The hotel is situated in a less-than-ideal location. The hallway has a musty smell, which is likely caused by the carpet. The air conditioning unit in the room is a bit loud. The bathroom lacks sufficient hooks for hanging towels. A mini-fridge is not provided in the room for storing water. Also, the ice maker on the 5th floor was out of order, so we had to go to the next floor, where the small ice machine had very little ice available. Valet parking at the hotel costs sixty-two dollars per day.

2025-08-15 via Nuitee
K
Katherine solo_traveller us
7
2025-08-12 via Nuitee