Carlton Express - Antigo Plaza Hotel

Hotels
7.2 (289 reviews)
Rua Presidente Bernardes, 33 , São José dos Campos , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Laundry
Luggage storage
Ironing service
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.19
Multiple reviews highlighted issues with cleanliness, and towels and linens were described as dirty.
Service
8.66
Overall positive feedback on staff attentiveness and cordiality.
Location
8.2
Good location mentioned frequently, close to event venues.
Room Quality
6.15
Concerns about old and malfunctioning amenities in the rooms.
Amenities
6.68
Some amenities like Wi-Fi and breakfast are appreciated, but others like the TV and parking lack organization.
Value for Money
7.14
The pricing is considered good, but other issues may affect perceived value.
Food and Beverage
8.19
Breakfast received positive remarks, though some found it lacking in variety.
Overall Experience
7.36
Mixed reviews overall; some positives but significant issues detract from experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:18

Property Description

Modern and Convenient Accommodation
Located just 400 metres from São José dos Campos bus station, Plaza Hotel São José dos Campos offers a stylish stay with free Wi-Fi. The city centre is a mere 800 metres away, making it an ideal choice for travelers.

Comfortable Rooms with Essential Amenities
The hotel's rooms feature a sleek design with white tones and vibrant bed duvets. Guests can enjoy a flat-screen TV, air conditioning, and a minibar in each room. The private bathrooms are equipped with showers, and additional conveniences include cable channels and a wake-up service.

Great Facilities and Nearby Attractions
Guests can take advantage of the 24-hour front desk, meeting room, laundry service, and vending machine at Plaza Hotel. Indulge in a delicious breakfast buffet with a variety of options. Explore the Center Vale shopping mall, Santos Dumont park, and more nearby attractions.

Ready to experience comfort and convenience at Plaza Hotel São José dos Campos? Book your stay now and enjoy complimentary parking!

Important information:

Guests that books 4 or more rooms will have the nonrefundable policy applied. The property will use the card provided to guarantee the reservation to charge the total price of the reservation in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 289 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.2
Room Quality: 6.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.36
D
Djane • solo_traveller • br
6
Ok, nada que encante nem que desabone
Pros:

Satisfatório,,pra passar uma noite, ok

Cons:

Vista para a parede

2026-09-18 • via Nuitee
N
Nascimento • solo_traveller • br
8
2026-09-16 • via Nuitee
J
Jaqueline • solo_traveller • br
7
2026-09-16 • via Nuitee
B
Benedito Luis • solo_traveller • br
6
Cons:

Porta de vidro do box meio solta.
Porta do frigobar com a borracha de vedação ruim.

2026-09-12 • via Nuitee
T
Tayna • family_with_children • br
1
Se arrependimento matasse, eu estaria podre embaixo da terra
Pros:

Somente da educação do recepcionista

Cons:

Tudo! Não tem elevador, tive que subir 2 andares com uma mala gigante. O box do banheiro com o azulejo estufado parecendo que o prédio ia cair, fora que mal cabia eu dentro dele. Lençol e fronha tudo encardido, chão sujo. Café da manhã pouquíssimas variedades. Não vale o preço que cobram na diária.

2026-09-11 • via Nuitee
T
Thatiane • family_with_children • br
3
Cons:

limpeza estava bem a desejar.

2026-09-08 • via Nuitee
W
Wagner • solo_traveller • br
10
Pros:

Gostei dos produtos de higiene, sabonete, shampoo e condicionador. Cafe da manhã maravilhoso

Cons:

Teto do banheiro um pouco mofado e com teia de aranha

2026-09-07 • via Nuitee
L
Larissa • solo_traveller • br
9
Pros:

Ambiente confortável e agradável.

Cons:

Não tenho o que reclamar.

2026-09-03 • via Nuitee
A
ANDRE CARVALHO • solo_traveller • br
8
2026-09-02 • via Nuitee
L
Luiz • solo_traveller • br
8
Pros:

Tudo ok. Bom custo benefício para algumas noites

2026-08-31 • via Nuitee
C
Cleiton • solo_traveller • br
8
2026-08-31 • via Nuitee
M
MarilliaGB • solo_traveller • br
7
Pros:

Custo benefício

Cons:

Cheiro de esgoto ni banheiro

2026-08-25 • via Nuitee
V
Vanessa • couple • br
9
2026-08-24 • via Nuitee
A
Araújo • solo_traveller • br
7
2026-08-23 • via Nuitee
E
Emerson • solo_traveller • br
10
2026-08-23 • via Nuitee
F
Fabiele • solo_traveller • br
8
Pros:

Localização , conforto , limpeza

Cons:

Atendimento recepcionista

2026-08-21 • via Nuitee
V
Virginia Brito Sena • family_with_children • br
7
Pros:

Bem localizado, limpo e confortável

Cons:

Acho que não tinha elevador

2026-08-18 • via Nuitee
R
Rodrigues • solo_traveller • br
8
Pros:

Excelente localizaçao. Sabeo básico bem feito? É exatamente assim que defino esse hotel. O café da manhã é básico, mas muito bem feito, tem suco natural de laranja, café bom, pão fresco. Um detalhe, os ovos mexidos não são aquelas misturas leitosas que geralmente fazem nos hoteis. São apenas ovos. As menidas da limpeza são muito agradáveis e cordiais.

Cons:

o vaso era colado no vidrodo box. Da pra imaginar o frio né? rss

2026-08-17 • via Nuitee
F
Faidiga • solo_traveller • br
9
Pros:

Limpeza e organização

Cons:

Os funcionários não são agradáveis.

2026-08-17 • via Nuitee
H
Henry Brito • solo_traveller • br
7
2026-08-16 • via Nuitee