Hanoi Ben's Apartment and Hotel

Hotels
8.7 (346 reviews)
số 08 ngõ 76 trần xuân soạn , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Good value for money
Cons:
Insect issues
Slow food service
Language barriers
Minor cleanliness concerns

Categories

Cleanliness
8.39
Several reviews noted cleanliness, but one mentioned minor insect issues.
Service
9.06
The host was described as helpful, though some service aspects were lacking.
Location
9.4
Multiple mentions of a great location near attractions and markets.
Room Quality
8.35
Rooms were comfortable but some issues like dull appearance and pests were noted.
Amenities
8.38
Basic amenities were mentioned, but some guests noted deficiencies.
Value for Money
9.04
Overall satisfactory value for the price, though cost of water felt high.
Food and Beverage
7.89
Service related to food was criticized, especially concerning wait times.
Overall Experience
9.06
Despite some negatives, most guests had a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location
Located just 1 km from Trang Tien Plaza, Hanoi Ben's Apartment and Hotel offers a central base to explore the city with ease.

Modern Amenities
Featuring a garden, terrace, bar, and free WiFi throughout, guests can enjoy a comfortable stay with convenient facilities.

Nearby Attractions
Explore popular landmarks such as Hanoi Opera House, Water Puppet Theater, and St. Joseph Cathedral just a short distance away.

To experience comfort and convenience in the heart of Hanoi, book your stay at Hanoi Ben's Apartment and Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 346 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.04
Food and Beverage: 7.89
Overall Experience: 9.06
T
Trang • couple • vn
9
2026-10-30 • via Nuitee
U
Uyen • extended_group • vn
10
2026-10-27 • via Nuitee
M
Małgorzata • couple • pl
7
Pros:

Duzo miejsca w apartamencie. Czysto. Zapewnione kapcie, szczoteczka do zebow, co sie rzadko zdarza.

Cons:

Wifi nie dzialalo. Płyta elektryczna do gotowania rowniez :(

2026-10-24 • via Nuitee
B
Brett • extended_group • gb
10
2026-10-23 • via Nuitee
F
Florian • family_with_children • fr
7
Parfait pour dormir si le ménage est bien effectué
Pros:

L’accueil est la place dans les chambres, la réactivité du personnel

Cons:

La propreté dans les chambres, présence de Cafard, le mobilier qui n’ai pas déplacé pour le nettoyage, pas terrible pour les personne allergique à la poussière ou aux acariens

2026-10-21 • via Nuitee
T
Thi Thuong Huyen • family_with_children • vn
9
Pros:

Trung tâm và sạch sẽ

2026-10-18 • via Nuitee
B
Bertrand • solo_traveller • fr
7
Pros:

L'accompagnement jusqu’à l’appartement.

Cons:

Chambre en rez-de-chaussée avec une cour aveugle.

2026-10-08 • via Nuitee
S
Sondre • solo_traveller • no
1
Pros:

Nothing - we were supposed to stay for two weeks, but we left the same day that we came.

Cons:

This is a scam. It looks nothing like the pictures. First of all the room is AI improved AND they use pictures from another place! There is no common areas. A part of the reason we booked was because of the rooftop terrace, but that didn't exist (they said different place). The owner admitted the pictures were from another place and wanted to offer us to move there.
The room had a foul smell, and the balcony was completely enclosed - so there was no natural light in the appartment. We stayed there for 1 hour while looking for a new accommodation, and got headaches in that time.
We highly recommend not to book here!!

2026-10-08 • via Nuitee
L
LIEN • solo_traveller • au
1
2026-09-15 • via Nuitee
Q
Quoc Hao • solo_traveller • ca
10
Pros:

The place is situated almost at the end of the alley, which makes it pretty interesting. The interior design is cozy and the room is clean and well-lit.

Cons:

There is a small kitchen and a couch at the front, which makes it ideal for tasting your tea or coffee in the morning or snacking on food late at night.

2026-09-08 • via Nuitee
A
Apolline • extended_group • fr
10
Pros:

L’hôtel est propre, l’hôte est arrangeant ! je recommande

2026-08-24 • via Nuitee
Y
Yuk Ching • solo_traveller • be
5
Het is een basiskamer verblijf.
Pros:

Kamer was groot en proper en prijs kwaliteit was het in orde.

Cons:

Sommige foto op de website komt niet overeen met de werkelijkheid, Op de beschrijving kijk je uit op een binnenkoer, maar eigenlijk kom je aan in een smalle steeg en zijn er twee faciliteiten. Als je in de donker aankomt in een donkere steeg en helemaal naar achteren moet, is dat verschieten.

2026-08-22 • via Nuitee
P
Phoulilavone • family_with_children • la
10
Pros:

Accommodation

2026-08-07 • via Nuitee
D
Darius • solo_traveller • fr
7
2026-07-14 • via Nuitee
T
Tony • solo_traveller • us
9
Great value and definitely peaceful and not touristy.
Pros:

The value is good, the place is nice and clean. It's definitely amongst the local area and not touristy which is the feel that I wanted.

Cons:

It's down an alleyway which could be a little tough to find if you don't know the area.

2026-07-13 • via Nuitee
S
Stephane • family_with_children • fr
9
L’Hôtel est au centre d’Hanoi dans un quartier où il y a peu de touriste . On se retrouve en plein cœur de la vie des ha
Pros:

La réactivité du personnel , l’accueil autonome est un plus quand on arrive tard et l’hôtel situé dans une ruelle étroite de la ville d’Hanoi ce qui donne du charme a l’hôtel .

Cons:

Rien de particulier , mise à part l’explication pour mettre le code j’ai un peu galéré avant de pouvoir mettre le code . Ça mérite plus d’explications en image par exemple.

2026-07-09 • via Nuitee
A
Aloïs • solo_traveller • fr
9
2026-07-08 • via Nuitee
R
Ruben • couple • nl
7
2026-07-01 • via Nuitee
N
Nhi • couple • vn
8
2026-06-24 • via Nuitee
G
Giovannivc • solo_traveller • be
8
Pros:

Mooi appartement

Cons:

Niets

2026-06-13 • via Nuitee