Hanoi Ben's Apartment and Hotel

Hotels
8.7 (336 reviews)
số 08 ngõ 76 trần xuân soạn , Hanoi , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Good value for money
Cons:
Insect issues
Slow food service
Language barriers
Minor cleanliness concerns

Categories

Cleanliness
8.39
Several reviews noted cleanliness, but one mentioned minor insect issues.
Service
9.06
The host was described as helpful, though some service aspects were lacking.
Location
9.4
Multiple mentions of a great location near attractions and markets.
Room Quality
8.35
Rooms were comfortable but some issues like dull appearance and pests were noted.
Amenities
8.38
Basic amenities were mentioned, but some guests noted deficiencies.
Value for Money
9.04
Overall satisfactory value for the price, though cost of water felt high.
Food and Beverage
7.89
Service related to food was criticized, especially concerning wait times.
Overall Experience
9.06
Despite some negatives, most guests had a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location
Located just 1 km from Trang Tien Plaza, Hanoi Ben's Apartment and Hotel offers a central base to explore the city with ease.

Modern Amenities
Featuring a garden, terrace, bar, and free WiFi throughout, guests can enjoy a comfortable stay with convenient facilities.

Nearby Attractions
Explore popular landmarks such as Hanoi Opera House, Water Puppet Theater, and St. Joseph Cathedral just a short distance away.

To experience comfort and convenience in the heart of Hanoi, book your stay at Hanoi Ben's Apartment and Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 336 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.04
Food and Beverage: 7.89
Overall Experience: 9.06
Y
Yasmin • couple • fr
7
2026-05-22 • via Nuitee
P
Pham • family_with_children • vn
5
Pros:

Địa điểm ngay trung tâm thành phố. Có nhiều quán ăn nên rất tiện. Nhân viên rất linh hoạt trong việc thay đổi ngày đặt phòng nên tạo cảm giác thoải mái, thân thiện

Cons:

Đây là apartment giống như homestay thì đúng hơn. Hành lang đầy mùi thuốc lá. Phòng thiết kế khá chật.
Không có bãi đỗ xe như trong mô tả ở phần giới thiệu. Lúc đầu mình đặt thì địa chỉ báo là ở phố Trần Xuân Soạn và có onsite parking nhưng khi mình đến thì không có chỗ đỗ xe nên nhân viên chủ động đổi sang phố Thi Sách. Xe đươc đỗ ngoài đường đến buổi sáng thì bảo vệ ở đó không cho đỗ xe nữa hoặc phải trả phí đỗ xe

2026-05-19 • via Nuitee
Óscar • solo_traveller • es
8
Lugar tranquilo donde poder descansar
Pros:

La tranquilidad del edificio y del área en Hanói

2026-05-16 • via Nuitee
A
Alessandra • couple • it
8
Pros:

bella spaziosa, si vede che è una struttura nuova.
a disposizione set cortesia, cucina nuova, disponibile acqua depurata potabile dove si potevano riempire le borracce/cucinare. era disponibile tutte le mattine servizio di pulizia della camera.
staff non parlava inglese ma davvero disponibile.

Cons:

le lenzuola del letto erano macchiate, il bagno non avendo un box allagava tutto

2026-05-15 • via Nuitee
E
Ervin • couple • se
10
2026-05-13 • via Nuitee
L
LAURENS • solo_traveller • fr
7
2026-05-01 • via Nuitee
山下 • solo_traveller • jp
5
2026-04-22 • via Nuitee
M
Mardi Joy • extended_group • qa
4
Massive dishonestly on marketing the facilities
Pros:

The staff are communicative

Cons:

Incorrect marketing. The pictures are different from the reality.

2026-04-19 • via Nuitee
C
carolle • couple • ca
8
Un endroit bien situé et calme; on dort bien la nuit.
Pros:

La literie de qualité, le lit et les oreillers confortables.
L’emplacement, près des lieux d’intérêt.

Cons:

La vue qui donne sur un mur. Il me semble avoir réservé pour une vue sur la ville; ce n’est pas ce que j’ai eu. Dans l’ensemble, c’était bien.

2026-04-17 • via Nuitee
T
Thu • solo_traveller • au
10
Pros:

Clean room, quiet area, close to the shop and restaurants.
Very comfortable beds .

There was no receptionist at the hotel, but the staff answered quickly by whatsapp or mobile.

I will come back.

2026-04-17 • via Nuitee
C
carolle • couple • ca
8
Endroit idéal pour s’héberger à bon prix pour visiter les vieux quartiers d’Hanoï . L’endroit est calme .
Pros:

J’ai aimé son emplacement, près des sites d’intérêt. La literie est de qualité. Le lit et les oreillers sont très confortables. La cuisinette fort bien équipée.

Cons:

La vue.

2026-04-16 • via Nuitee
A
Alexandre • solo_traveller • fr
8
2026-04-15 • via Nuitee
D
Don • couple • am
10
Peaceful and close to everything I needed
Pros:

The property was very beautiful for the price 🙏 I loved the stay

2026-04-13 • via Nuitee
A
Anish • family_with_children • au
1
Horrible scam hotel
Pros:

Horrible

Cons:

The owner changed the hotel we booked to another one of his own. The hotel was not like the one promised. It was much smaller and horrible for the same price.

2026-04-12 • via Nuitee
A
Anish • family_with_children • au
1
2026-04-12 • via Nuitee
C
Coppola • couple • fr
7
2026-04-09 • via Nuitee
H
hamza • couple • fr
10
2026-04-07 • via Nuitee
D
Daniel • couple • gb
7
2026-04-07 • via Nuitee
J
Justin • solo_traveller • au
10
Super spacious apartment. Equipped with everything you need.
Pros:

Super spacious apartment.
Equipped with everything you need.

Cons:

All good, no issues at all.

2026-04-05 • via Nuitee
I
Ian • solo_traveller • gb
8
Really nice apartment
Pros:

Nice area not many tourists friendly locals and a lovely apartment with a lovely balcony and nice bathroom with bath

Cons:

Unfortunately the television did not work could turn on but remote control would not work

2026-04-04 • via Nuitee