Tru By Hilton Panama City Beach

Hotels
•
Tru by Hilton
8.7 (832 reviews)
1585 North Urban Blu Drive , Panama City Beach , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Some amenities lacking

Categories

Cleanliness
7.91
Multiple reviews mention issues like dirty tubs and hair on the toilet, indicating cleanliness problems.
Service
9.38
Despite some negative experiences, several reviews highlight friendly and respectful staff.
Location
9.42
Guests appreciate the hotel's convenient location near attractions.
Room Quality
8.37
Rooms were described as clean and comfortable overall, though some had issues.
Amenities
8.4
Some amenities like breakfast were rated positively, but lack of microwaves was noted.
Value for Money
8.36
Generally decent value indicated but some reviews expressed dissatisfaction with room conditions.
Food and Beverage
8.41
Breakfast received mixed reviews, but some guests found it satisfying.
Overall Experience
9.38
Most guests enjoyed their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:41

Property Description

Modern and Convenient Accommodation
Explore Panama City Beach from our well-equipped 3-star hotel. Enjoy a smooth check-in process with our 24-hour front desk and ATM services.

Comfortable Rooms
Relax in our air-conditioned rooms with a TV and work desk. Perfect for unwinding after a day of adventures in the city.

Nearby Attractions
Discover popular attractions like ZooWorld, Ripley's Believe it or Not!, and Pier Park just a short drive away from our hotel.

Book your stay at Tru By Hilton Panama City Beach now for a memorable experience in Panama City Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 832 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.38
J
Jessica • family_with_children • us
10
2026-07-04 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

It was updated and clean

Cons:

The pool was very small

2026-07-04 • via Nuitee
A
Ashlyn • couple • us
8
Overall good
Pros:

Clean

Cons:

Unsure of they changed the sheets

2026-07-03 • via Nuitee
H
Hollie • couple • us
8
A deeper cleaning needs to be done and if anything new pillows would be needed.
Pros:

Location and value

Cons:

The hotel seemed musty and the floors were dirty. Beds too hard and pillows were wore out.

2026-07-01 • via Nuitee
V
Vanessa • couple • us
9
2026-07-01 • via Nuitee
M
McDonald • solo_traveller • us
10
Pros:

Friendly staff and bed.

Cons:

Room size.

2026-06-29 • via Nuitee
J
Jon • couple • us
8
Well worth the money and the staff was particularly helpful.
Pros:

The location was good. The staff was great. The breakfast was very good and shared facilities were very nice.

Cons:

It was a good value and the facilities were pretty good. There was nothing particularly bad to point out.

2026-06-29 • via Nuitee
J
Jamie • couple • us
8
Pros:

It was new and clean. Breakfast was okay

Cons:

Front desk staff not very friendly

2026-06-29 • via Nuitee
L
Leandro • couple • us
7
Pros:

Great location and staff

Cons:

Found a roach on my first day

2026-06-29 • via Nuitee
C
Capizzi Morales • couple • us
10
2026-06-29 • via Nuitee
A
Ashley • family_with_children • us
3
Dirty sheets and room
Pros:

Location

Cons:

Dirty sheets and room.

2026-06-27 • via Nuitee
A
Aayanna • couple • us
6
Cons:

Room smelled like bleach, floor was sticky. Other than that my stay was great.

2026-06-26 • via Nuitee
E
Elizabeth • couple • us
9
2026-06-26 • via Nuitee
C
Claire • couple • us
9
2026-06-24 • via Nuitee
D
D'ANDRE • couple • us
10
2026-06-23 • via Nuitee
J
John • couple • us
2
2026-06-23 • via Nuitee
J
John • couple • us
1
Do not stay here!! You’ll regret it
Pros:

The hooks on the wall in the room

Cons:

Everything!!! The staff is absolutely so rude… the shower was moldy and mildewed. Called them and they made us wait in the room while they recaulked the shower instead of just bleaching the shower. The beds are so springy and uncomfortable. I have many more complaints but I won’t go into it all..I will never stay at a tru again!!

2026-06-23 • via Nuitee
W
Webb • solo_traveller • us
9
Pros:

Clean, friendly staff, close to the attractions we were interested in and had a good breakfast included.

Cons:

Very poor water pressure in the shower. I didn't like the fact that I couldn't rinse all of the soap, shampoo and conditioner out of my hair.

2026-06-22 • via Nuitee
A
Amanda • family_with_children • us
5
Wouldn’t stay here again.
Pros:

The staff was nice and friendly. The pool was okay.

Cons:

The breakfast wasn’t the best. The shower smelled like it was cleaned with a stinky wet rag. The bed covers were dirty and stained and didn’t realize till it was time to sleep. No microwave in the room.

2026-06-22 • via Nuitee
M
Monica • family_with_children • us
6
It was ok
Pros:

Location and staff were friendly.

Cons:

The shower was not very clean and they had a paper towel stuck to the ceiling in the shower that grossed me out. The beds were hard

2026-06-22 • via Nuitee