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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Fishing
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Snorkelling
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Spa/wellness center
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Street parking
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Vending machine - drinks
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Outdoor furniture
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
Review Highlights
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Property Description
Luxurious Accommodation
Hotel Santa Teresa by the Beach offers modern, air-conditioned rooms with flat-screen cable TVs and stunning sea or garden views. The bathrooms are equipped with showers and complimentary toiletries, and guests can stay connected with free Wi-Fi.
Exciting Activities
Located near Playa Carmen Beach, guests can enjoy a variety of activities such as surfing lessons, ATV tours, snorkeling, yoga, horseback riding on the beach, and mountain biking. The hotel staff can assist in organizing canopy tours, visits to waterfalls, and trips to Tortuga Island.
Convenient Location
Centrally located, the hotel is close to banks, pharmacies, and restaurants. A bakery is just steps away, and a popular restaurant is within walking distance. With a bus station nearby and free public parking on site, exploring the area is easy.
Book your stay at Hotel Santa Teresa by the Beach for a memorable beachside experience!
Please note that the reception is closed from 22:00 until 07:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance to arrange check-in. Contact details can be found on the booking confirmation.
Please note that check-in & check-out after hours has an extra fee.
To verify credit card, a precharge for 1 USD may be done.
Rates are based on double occupancy. Children under the age of 10 stay for free. (Max. 2 children per room). Breakfast for children between the ages of 5 and 10 has a price of 6 USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Habitación cómoda, estacionamiento disponible, ricos desayunos, personal muy amable. Nos facilitaron todo lo que necesitamos para unos días de playa: cooler, quitasol. Hay un tremendo supermercado al lado. Además tienen convenios con restaurantes muy buenos cerca. Para bañarse bien recomiendo Playa Cuevas y para surf, Playa Hermosa
En una de las habitaciones había un olor especial, no supe si era humedad o qué
La playa frente al hotel no es apta para baño por las corrientes, mejor ir a otras más protegidas como Playa Cuevas u otras.
Excelente ubicación, precioso y cómodo hotel, atención maravillosa. Felicitar a Astrid. Fue una excelente anfitriona, me ayudó con planes, reservas y recomendaciones. Siempre atendiendo con una sonrisa y amabilidad que la destacaban.
Fabulous location near to Carmen Beach, supermarket and cafes/shops. The reception staff were fabulous and friendly for check-in as well as check out; in particular Luis and Astrid. The rooms and balcony were very comfortable and had everything you needed. Air conditioning worked well. Breakfast was made to order and the staff were friendly. They also provided beach umbrellas. We made two separate bookings and stayed for three nights as we couldn't get the same rooms but they upgraded our first booking so we didn't have to move rooms which was very much appreciated!
The pool area is not that big but of course there is the beach nearby. We didn't use the pool but there were a couple of evenings where the pool area was rather hectic, crowded and loud with children screaming until quite late. There may have been a big group staying over the weekend as this was isolated to then. It was quiet the rest of our stay.
La propreté, l’emplacement, le petit-déjeuner et le merveilleux personnel.
Los desayunos fueron buenísimos
Las instalaciones son muy lindas, cómodas, súper limpias, el personal excelente gracias don Félix al gerente súper atento.
La ubicación es la mejor y el desayuno muy completo y el sabor muy rico.
Todooo me gustó
O melhor custo benefício de toda a minha estadia! Café da manhã INCRÍVEL, vale muito! Os funciona todos muito educados, quarto impecável, nota 10/10, super recomendo! Há apenas alguns passos da praia… pra finalizar com chave de ouro!
El hotel en si es muy bonito y acogedor, está muy bien ubicado, muy céntrico, la habitación es muy cómoda, la piscina es bonita y relajante, el desayuno me gustó mucho y finalmente el personal es muy amable.
Que apeguen las luces del pasillo a una hora determinada porque el cuarto queda muy iluminado y la luz del aire acondicionado no la logré apagar por lo que me costó conciliar el sueño al inicio.
Het is een erg fijn hotel met ruime kamers, goede verduisterende gordijnen, lekkere bedden, goed eten en een perfecte ligging. Aan de strip, maar toch buiten de drukte en op 2 min loopafstand van het strand. Geen insecten op de kamer, ondanks dat je in de jungle bent.
Tranquilidad, Alimentación, personal muy amable
Puerta del baño habitación 102, no cierra, es lo único
Si
No cuenta con ascensor
Good location,good breakfast,friendly staff!
Air conditioner was very loud
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