Best House Hotel OLD TOWN

Hotels
8.1 (153 reviews)
Sofular Caddesi Rakıp Bey Sokak No:39 Aksaray/Fatih , Istanbul , tr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality problems
Food quality concerns

Categories

Cleanliness
5.9
Numerous issues with cleanliness, including chaotic cleaning practices and missing essentials.
Service
9.9
Staff was frequently described as very friendly and service-oriented.
Location
9.9
Multiple reviews highlighted the great location near transport and eateries.
Room Quality
6.4
Cons included very small rooms and numerous maintenance issues.
Amenities
7.9
Standard amenities were mentioned but needed improvements.
Value for Money
8.9
Good price-value ratio mentioned, but issues affected perception.
Food and Beverage
6.9
Concerns over breakfast quality and availability.
Overall Experience
9
Mixed sentiments, but the positives on location and service kept it balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Convenient Location in Istanbul
Best House Hotel, nestled in the old part of Istanbul, is just 300 metres away from Aksaray Metro Station, providing easy access to all the city's attractions.

Comfortable Accommodation
Experience comfort in every room at Best House Hotel, equipped with free Wi-Fi, air conditioning, satellite TV, a private bathroom with a hairdryer, a safety deposit box, and a minibar.

Delightful Dining and Services
Start your day with a delicious breakfast and enjoy traditional cuisine for dinner at the on-site restaurant. Benefit from 24-hour front desk and tour desk services, along with convenient car rental and airport shuttle services.

Book now and make Best House Hotel your home in Istanbul, where convenience meets comfort and exceptional service awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 153 reviews
Cleanliness: 5.9
Service: 9.9
Location: 9.9
Room Quality: 6.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 9
M
Mohamed Idriss • solo_traveller • re
7
Pros:

L'emplacement près des transports

Cons:

Rien

2026-06-01 • via Nuitee
Назархан • couple • kz
10
2026-05-21 • via Nuitee
M
Mina • solo_traveller • gb
8
2026-05-17 • via Nuitee
M
Maria Łuczak • solo_traveller • pl
10
Pros:

Bardzo udany pobyt, niesamowicie miła obsługa.

Cons:

Ekspres do kawy na śniadaniu nie zawsze działa .

2026-05-16 • via Nuitee
E
Ebru • extended_group • fr
8
2026-05-12 • via Nuitee
B
Bassmala • couple • se
10
I will definitely stay here again every time I visit Turkey.
Pros:

The hotel was amazing, and the staff were very friendly and helpful. One person who really stood out was Bassam – he was extremely kind, professional, and always willing to help. The breakfast was delicious, the room was comfortable, and everything was clean and well organized.

Cons:

Nothing, everything was perfect.

2026-05-04 • via Nuitee
Алиаскар • family_with_children • kz
10
2026-04-30 • via Nuitee
N
Nataliia • solo_traveller • ua
5
2026-04-27 • via Nuitee
B
Bernike • extended_group • hu
4
it was a big disappointment, so we will not book this hotel again, even though we travel to Istanbul
Pros:

cleanliness, smiling staff

Cons:

we did not receive the rooms as agreed — we were supposed to be next to each other and have smoking rooms, but we were placed on different floors for the first 3 days. the breakfast was always the same. we had arranged the transfer in advance, but it was not organized, and they only started dealing with it on the morning of departure.

2026-04-27 • via Nuitee
D
Dean P • couple • au
9
Great location, newly renovated.
Pros:

We only stayed one night as it was convenient for a metro trip to the bus station. Although only one night, we had a good impression. Staff were very friendly, the rooms were newly renovated with an excellent bed and although rather small the room was would be OK for a few days. We had a balcony room which was a bonus. Excellent bathroom. Great breakfast with lots of options. And couldn't be better for all the transport - 5 min walk to the tram to Sultanahmet, the metro to the bus station or the bus to the new airport. Highly recommended.

Cons:

Nil.

2026-04-16 • via Nuitee
A
Aziki • family_with_children • fr
9
Pros:

Personnel très gentil et à l'écoute, hôtel à 5 min de marche du tram dans un quartier bien animé.

Cons:

Petit déjeuner très basique.

2026-04-16 • via Nuitee
A
aknioui • couple • it
10
2026-04-14 • via Nuitee
I
Ivona • couple • hr
9
2026-04-12 • via Nuitee
S
Said • extended_group • se
10
2026-04-11 • via Nuitee
L
Limarola • couple • fr
5
2026-04-05 • via Nuitee
P
PEICHUN • couple • tw
10
The hotel staff are very friendly and polite. The breakfast is good, and you can try local cuisine.
Pros:

It’s cheap, very close to the Blue Mosque, and easily accessible by bus or metro！

2026-03-28 • via Nuitee
M
Mesbah • couple • ly
6
2026-03-27 • via Nuitee
A
Alexandr • family_with_children • ru
9
Pros:

Расположение и большой номер

Cons:

Шумный кондиционер

2026-03-24 • via Nuitee
R
Ramona • couple • hu
7
Pros:

A takarító nők nagyon kedvesek és alaposak.A szobák minden nap tiszták voltak.Az elhelyezkedés csodás.

Cons:

Nem volt széf a szobában illetve az egyik recepciós nem beszélt angolul.A reggeli minden nap ugyan az volt.

2026-03-10 • via Nuitee
S
Svitlana • extended_group • de
10
Красивый номер и прекрасное обслуживание 😍 Спасибо!
Pros:

Понравилось всё! Номер очень красивый, был сет из 3-х подушек на кровати, уборка проводилась каждый день, даже постельное меняли ежедневно, что удивительно. Есть суп на завтрак и это круто 😊 Все наши запросы рецепция выполняла моментально, очень милые мальчики. Был балкончик, стол для семейных ужинов) Район удобный, рядом метро, остановка трамвая в 6 минутах ходьбы, есть много ресторанов и супермаркеты. До самого центра ехать на трамвае около 15 минут.

Cons:

К сожалению, в одной из наших комнат не работал кондиционер на обогрев. Сотрудники предложили нам поменять комнату, но поскольку она была другой категории, нам это не подошло. Однако это мелочь по сравнивать с тем, какие услуги мы получили)

2026-02-28 • via Nuitee