Best House Hotel OLD TOWN

Hotels
8.1 (163 reviews)
Sofular Caddesi Rakıp Bey Sokak No:39 Aksaray/Fatih , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality problems
Food quality concerns

Categories

Cleanliness
5.9
Numerous issues with cleanliness, including chaotic cleaning practices and missing essentials.
Service
9.9
Staff was frequently described as very friendly and service-oriented.
Location
9.9
Multiple reviews highlighted the great location near transport and eateries.
Room Quality
6.4
Cons included very small rooms and numerous maintenance issues.
Amenities
7.9
Standard amenities were mentioned but needed improvements.
Value for Money
8.9
Good price-value ratio mentioned, but issues affected perception.
Food and Beverage
6.9
Concerns over breakfast quality and availability.
Overall Experience
9
Mixed sentiments, but the positives on location and service kept it balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Convenient Location in Istanbul
Best House Hotel, nestled in the old part of Istanbul, is just 300 metres away from Aksaray Metro Station, providing easy access to all the city's attractions.

Comfortable Accommodation
Experience comfort in every room at Best House Hotel, equipped with free Wi-Fi, air conditioning, satellite TV, a private bathroom with a hairdryer, a safety deposit box, and a minibar.

Delightful Dining and Services
Start your day with a delicious breakfast and enjoy traditional cuisine for dinner at the on-site restaurant. Benefit from 24-hour front desk and tour desk services, along with convenient car rental and airport shuttle services.

Book now and make Best House Hotel your home in Istanbul, where convenience meets comfort and exceptional service awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 163 reviews
Cleanliness: 5.9
Service: 9.9
Location: 9.9
Room Quality: 6.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 9
S
Surac • solo_traveller • tr
10
Pros:

Merhaba herkese bir gecelik konaklamam için aşırı çok güzel bir otelde konakladım bunu Herkese tavsiye ederim Aksaray meydanı olsun yusufpaşa tramvay durağı olsun bunlara her yere yürüme mesafesinde çok güzel bir muamele ile karşılaştık arkadaşlar sağ olsunlar bize yardımcı oldular odada bir iki tane eksik vardı ama bunları göz önünde bulundurmayarak personelin bize saygısı ve personelin hemen bunu çözmesi bize aşırı aşırı derecede mutlu etti çalışanlara özellikle resepsiyon bölümü ve yardımcı resepsiyon bölümüne özellikle teşekkür ederiz en kısa sürede tekrar sizin notünüzde konaklamayı düşünüyoruz saygılar

Cons:

Hersey guzeldi

2026-07-18 • via Nuitee
B
brahim • couple • fr
10
Excellent
Pros:

Ce n’est pas la première fois que l’on prend cet hôtel , et comme d’habitude c’était très bien.

Cons:

Ras

2026-07-14 • via Nuitee
B
brahim • couple • fr
10
2026-07-14 • via Nuitee
I
Igor • solo_traveller • ru
10
Pros:

Все

2026-07-08 • via Nuitee
N
Natalia • couple • ru
8
Лучший по локации отель для коротких поездок в Стамбул
Pros:

Приветливый персонал. Хороший полноценный завтрак. Номер немного уставший, но чистый и всё необходимое есть. Самое лучшее месторасположение, в 5 минутах ходьбы от остановки автобуса из аэропорта и сразу в старом городе со всеми достопримечательностями, уютная тихая улочка с кафешками

2026-07-07 • via Nuitee
A
Aleksandr.hii • solo_traveller • ua
10
2026-06-30 • via Nuitee
N
Ninos • solo_traveller • nl
5
Pros:

De jongens die daar werken heel beleefd,respectvol en behulpzaam.

Cons:

Badkamers beschimmeld en Beddengoed was vies. De locatie waar de hotel zich bevindt en de mensen daar om heen. Geen alcohol in dat gebied waar de hotel zich bevindt. Streng islamitisch daar en je word als toerist raar bekeken als je in een jurkje loopt.

2026-06-26 • via Nuitee
F
Furkan • couple • tr
10
2026-06-20 • via Nuitee
F
filippos • solo_traveller • gr
9
Pros:

Η τοποθεσια γιατί είναι κοντά σε όλα τα μέσα ΜΜΜ,,η εξυπηρέτηση από το προσωπικό(ρεσεψιόν,καθαριστριες),ωραίο πρωινό και άφθονο.

Cons:

Όλα καλά,σίγουρα θα το ξαναεπισκεπτώ και το συστήνω ανεπιφύλακτα.

2026-06-15 • via Nuitee
S
Sara • couple • ca
9
2026-06-14 • via Nuitee
M
Mohamed Idriss • solo_traveller • re
7
Pros:

L'emplacement près des transports

Cons:

Rien

2026-06-01 • via Nuitee
Назархан • couple • kz
10
2026-05-21 • via Nuitee
M
Mina • solo_traveller • gb
8
2026-05-17 • via Nuitee
M
Maria Łuczak • solo_traveller • pl
10
Pros:

Bardzo udany pobyt, niesamowicie miła obsługa.

Cons:

Ekspres do kawy na śniadaniu nie zawsze działa .

2026-05-16 • via Nuitee
E
Ebru • extended_group • fr
8
2026-05-12 • via Nuitee
B
Bassmala • couple • se
10
I will definitely stay here again every time I visit Turkey.
Pros:

The hotel was amazing, and the staff were very friendly and helpful. One person who really stood out was Bassam – he was extremely kind, professional, and always willing to help. The breakfast was delicious, the room was comfortable, and everything was clean and well organized.

Cons:

Nothing, everything was perfect.

2026-05-04 • via Nuitee
Алиаскар • family_with_children • kz
10
2026-04-30 • via Nuitee
N
Nataliia • solo_traveller • ua
5
2026-04-27 • via Nuitee
B
Bernike • extended_group • hu
4
it was a big disappointment, so we will not book this hotel again, even though we travel to Istanbul
Pros:

cleanliness, smiling staff

Cons:

we did not receive the rooms as agreed — we were supposed to be next to each other and have smoking rooms, but we were placed on different floors for the first 3 days. the breakfast was always the same. we had arranged the transfer in advance, but it was not organized, and they only started dealing with it on the morning of departure.

2026-04-27 • via Nuitee
D
Dean P • couple • au
9
Great location, newly renovated.
Pros:

We only stayed one night as it was convenient for a metro trip to the bus station. Although only one night, we had a good impression. Staff were very friendly, the rooms were newly renovated with an excellent bed and although rather small the room was would be OK for a few days. We had a balcony room which was a bonus. Excellent bathroom. Great breakfast with lots of options. And couldn't be better for all the transport - 5 min walk to the tram to Sultanahmet, the metro to the bus station or the bus to the new airport. Highly recommended.

Cons:

Nil.

2026-04-16 • via Nuitee