Skynest Residences by CityBlue Nairobi Westlands

Hotels
8.5 (661 reviews)
Mkungu Close Skynest Residences by CityBlue , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Spacious apartments
Great location
Cons:
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.96
Mixed reviews regarding cleanliness; some mentioned clean rooms while others noted issues.
Service
8.93
Service generally praised, though some issues were reported regarding responsiveness.
Location
9.47
Consistently highlighted as a strong point with central and accessible placements.
Room Quality
8.42
Spacious and modern apartments were noted; however, issues like noise affected experience.
Amenities
8.45
Good amenities mentioned, but some areas like the pool's sunbeds need improvement.
Value for Money
8.41
Overall good value, but some felt the breakfast and cleanliness could improve.
Food and Beverage
7.46
Breakfast options limited and not well received by multiple reviewers.
Overall Experience
8.93
Generally positive experiences with some caveats regarding noise and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:58

Property Description

Luxurious Amenities and Features

Skynest Residences by CityBlue, Nairobi offers a fitness centre, a rooftop pool with a fence, a sauna, and a 24-hour front desk for your comfort and convenience.

Stylish and Well-Equipped Units

The aparthotel provides modern units with a flat-screen TV, kitchen, dining area, and private bathroom with premium amenities like bathrobes and slippers.

Entertainment and Recreation

Guests can enjoy playing darts, relaxing in the garden, or visiting nearby attractions like Kumbu Kumbu Art Gallery and Eden Square Office Block.

Experience the perfect blend of luxury and sustainability at Skynest Residences by CityBlue, Nairobi. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 661 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
M
Moises solo_traveller mx
3
The upstairs room did not let us sleep for hours
Cons:

From 23:30 to 2:00 the upstairs room (1501) there was a group of people cleaning and fixing things. We could hear the conversations and banging as if they were working in our living room, it was so loud!
The amenities are great but if you want to book it to rest, then you will barely sleep.
The staff after not answering the calls, the next morning just apologised and said it was from another administration so they couldn't do anything.

2026-05-23 via Nuitee
R
R family_with_children gb
1
DO NOT GO.
Pros:

Some of the front of house staff were very kind and friendly.

Cons:

Probably the worst accommodation I've ever stayed at. The main issue was that they put us in a room on the first night, they put us in a room on the side of some incredibly loud and bass-y clubs. We arrived after a 16 hour journey at 3am and weren't able to sleep until 7am. The room was uninhabitable, they should not be letting it out. We complained the next day and they moved us but then stalled for our whole stay about a refund for that first night. The operations manager, Priya, was useless. They offered things that weren't applicable to us and told us to speak to booking.com to get a refund due to a processing issue. They then refused to refund us even after we spoke to booking.com. When I raised this with the incompetent Priya, she of course did not respond. Thankfully booking.com gave us some credit so a big thank you to them.

Furthermore, the place was filthy. Multiple times our room hadn't been cleaned until very late in the day. Almost everytime they came, we were in the room, disturbing us. They didn't have a hoover or were too lazy to get it. They used the same mop without replacing the water from the bathrooms straight into the rest of the apartment. They left long hairs all over the apartment (neither of us have long hair). The bathroom was also not cleaned well. There was excrement on the toilet brushed. I felt sick everytime i stepped into the bathroom.

Not just the rooms but the common places were filthy too. Hair all over the gym. Marks on the floor outside the lifts which weren't mopped/cleaned the whole week we were there.

They advertised that they had squash courts but then wouldn't rent out a racket or ball. Expected people from across the world to bring their own for a week's trip. They advertise that they have washing machine but won't provide detergent, nor could you buy an acceptable amount from the shop downstairs, minimum was 1 kg.

2026-05-21 via Nuitee
L
Lynn solo_traveller ke
7
Pros:

Cleanliness. Fast Wifi. Good customer care from the staff.
Overally, I loved the place because it was closer to my workplace and easily accessible considering the transport situation at the time and last minute booking

Cons:

The room was too big for me😅
For the price per night, we would appreciate if breakfast is included

2026-05-19 via Nuitee
I
Ionita Leanca Elena couple ro
10
Foarte plăcut personal amabil
Pros:

Totul apartamentul locația restaurantul

Cons:

Nu am nimic de reproșat

2026-05-17 via Nuitee
M
makram solo_traveller bj
7
Pros:

Les chambres et les equipements

Cons:

Propreté des chambres
No respect des promesses

2026-05-16 via Nuitee
P
Paulson couple gb
9
My stay was fantastic, if we needed anything, it was a phone call away, and pronto, it was sorted.
Pros:

Everything about skynest hosted by city blue is perfect, unlike some private hosts. The staff are brilliant, from the security, front desk and house-keeping, especially a Lady called Maxine at the front desk who was very helpful with our check in. But not forgetting Eric, Brian and the Manager who I don’t remember her name.

Cons:

The breakfast could get some improvement. Only sausage and eggs served as protein everyday, it’s monotonous.
The noise @ night from neighboring clubs is disturbing.

2026-05-14 via Nuitee
D
David George solo_traveller ug
8
Great Stay, Good Location, Polite Staff. I would stay at SkyNest again.
2026-05-14 via Nuitee
D
Darrin couple us
10
2026-05-13 via Nuitee
E
Eriksson solo_traveller se
10
2026-05-13 via Nuitee
P
phillip solo_traveller ug
10
2026-05-10 via Nuitee
A
Alphonse solo_traveller ke
9
2026-05-09 via Nuitee
M
Maryam solo_traveller gb
9
Clean and comfortable apartment
Pros:

The apartment was exceptional. The staff were courteous and polite. The apartment was cleaned almost daily and amenities replenished. Cant fault it.

Cons:

Breakfast had limited options. I would have liked more options for better value for money.

2026-05-08 via Nuitee
S
StumblingBlock solo_traveller kr
8
Pros:

Located close to shopping centers and various convenient facilities, and can be considered the center of Nairobi.

Cons:

1. There is a club located directly opposite the hotel, and from Friday night throughout the entire weekend, it was extremely difficult to sleep due to the constant booming vibration and noise of the speakers. The noise even continued until 8 a.m. on Saturday morning. The hotel was clearly aware of this issue but took no action whatsoever. For rooms facing the roadsides, it would be advisable to avoid staying over the weekend.
2. In addition the breakfast menu was relatively monotonous and there was very little variety.

2026-05-06 via Nuitee
N
Niels couple nl
10
Perfect
Pros:

Really nice hotel. Good service, nice people.

2026-04-29 via Nuitee
M
Mohamed Wafaey Mohamed couple eg
8
2026-04-28 via Nuitee
K
Karen solo_traveller ca
8
2026-04-28 via Nuitee
J
Jane solo_traveller au
8
Rooms are fantastic
Pros:

Nice and close to the airport and a quick transfer

Cons:

Located right next to a nightclub which played music all night we had an early flight to take and kept on waking up, thinking the alarm was going off, but it was actually the music playing in the building Next Door

2026-04-22 via Nuitee
K
karen solo_traveller gb
10
Pros:

Easy

Cons:

Did not seem to have a proper entrance

2026-04-19 via Nuitee
A
Amandine solo_traveller yt
8
2026-04-16 via Nuitee
R
Roberto family_with_children cd
10
2026-04-14 via Nuitee