Holiday Inn Express Chattanooga - Hamilton Place by IHG

Hotels
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Holiday Inn Express
9 (838 reviews)
7524 Shallowford Road , Chattanooga , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Convenient location
Cons:
Inconsistent breakfast quality
Some cleanliness issues in bathrooms
Noise from adjoining rooms

Categories

Cleanliness
8.5
Cleanliness mentioned positively but noted issues with room cleanliness and maintenance.
Service
9.5
Numerous mentions of friendly and helpful staff contributing to a pleasant experience.
Location
9.5
Convenient location praised by multiple guests.
Room Quality
9
Generally good quality with some complaints about bed comfort.
Amenities
8.5
Amenities were appreciated but limited options and some issues with breakfast items.
Value for Money
9
Overall good value with high expectations for price.
Food and Beverage
8.5
Breakfast received mixed reviews, with some items being unsatisfactory.
Overall Experience
9.5
Overall positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:25

Property Description

Modern Amenities & Services

Discover modern amenities and services at Holiday Inn Express Chattanooga East, offering free WiFi, a 24-hour front desk, and complimentary buffet breakfast for guests.

Comfortable Accommodations

Relax in our comfortable rooms equipped with a flat-screen TV, desk, fridge, and private bathroom with fresh bed linen and towels provided for a convenient stay.

Convenient Location

Located just 7 km from Chattanooga Metropolitan Airport, and within easy reach of attractions like Lookout Mountain and Tennessee Aquarium, make your stay memorable at Holiday Inn Express Chattanooga East.

Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 838 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
Alma • family_with_children • us
10
2026-09-16 • via Nuitee
S
Shane • family_with_children • gb
10
2026-09-16 • via Nuitee
T
Todd • couple • us
8
2026-09-15 • via Nuitee
S
Samuel • family_with_children • nz
1
Terrible hospitality!
Pros:

N/A

Cons:

Turned my family away at check-in after a long drive, because they didn't have the facility for tap to pay. The manager on duty was all but rude and unhelpful. Thankfully Marriot down the road took us in with no issues and we ended up having a pleasant stay in Chattanooga.

2026-09-14 • via Nuitee
M
Messick • solo_traveller • us
10
2026-09-10 • via Nuitee
K
Kim • extended_group • us
9
I have stayed here by myself and this time with my parents and each time has been great!
Pros:

Easy to get to, always clean, good breakfast, smart streaming tv!

Cons:

Water pressure

2026-09-09 • via Nuitee
R
Rezzel • family_with_children • us
2
Pros:

I was expecting a good breakfast. What is a bagel without a cream cheese. I requested on the first day the reception desk for a cream cheese to be available but even on the next breakfast it's still not available. Not much & not good choices for breakfast. We went down @ 8:45am for breakfast & the food was not refilled.

2026-09-09 • via Nuitee
N
Natalie • solo_traveller • us
10
Super friendly staff and super clean
Pros:

The cleanliness

Cons:

Nothing

2026-09-08 • via Nuitee
N
Navarro • couple • us
10
2026-09-08 • via Nuitee
C
Connie • couple • us
10
2026-09-08 • via Nuitee
Y
Yosuke • family_with_children • us
10
2026-09-08 • via Nuitee
F
Fraley • solo_traveller • us
10
Pros:

Coffee

Cons:

Powdered eggs were aweful

2026-09-07 • via Nuitee
D
David • couple • us
10
It was an excellent choice!
Pros:

Decor was outstanding and the staff were great. Delicious breakfast!

Cons:

None

2026-09-05 • via Nuitee
L
Lisa • couple • us
10
Excellent ♥️Would recommend to others
Pros:

Very clean. Room was nice and clean.

Cons:

We loved everything.

2026-09-05 • via Nuitee
L
Lynn • solo_traveller • us
3
It was ok for sleeping but nothing else
Pros:

Location was easy enough.

Cons:

When I arrived, there was no one in the front to help the 3 people waiting for help. When she came up things went well enough. I had booked thru booking.com an hour before I arrived and she said she had not got it set up yet it would be a few mins. no problem. I had issues with the key since both keys where in the sleeve it would not let me in. Had to go back down to figure that out. When I got in the room the beds looked messy, but I was tired, so I accepted. When to the bathroom and there was weewee on the floor in front of toilet, and behind the door there was dirty towels. Bathroom was not cleaned. I let management know as I left that cleaning crew had failed in cleaning that room.

2026-09-04 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-04 • via Nuitee
G
Gregory • extended_group • us
10
2026-09-03 • via Nuitee
M
Messick • solo_traveller • us
10
2026-09-02 • via Nuitee
D
David • family_with_children • us
10
In the top 5 Holiday Inn Express I have stayed in across the country.
Pros:

It’s new. The staff is very accommodating. The rooms are spacious as was the bathroom. The location was optimal.

Cons:

Nothing to report.

2026-09-02 • via Nuitee
L
Lisa • solo_traveller • us
8
Overall a good stay
Pros:

Clean! I have never seen staff cleaning so much

Cons:

The air in the room didn’t cool well at night.

2026-08-25 • via Nuitee