The Star and Garter Hotel

Hotels
8.1 (2303 reviews)
High Street , Andover , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable accommodation
Cons:
Dated rooms
Inconsistent hot water
Breakfast quality

Categories

Cleanliness
7.9
Mixed sentiments regarding room cleanliness and condition.
Service
8.9
Staff were friendly and helpful throughout the stay.
Location
8.9
Central location with convenient access to local attractions.
Room Quality
7.4
Rooms are dated and some have noted comfort issues.
Amenities
7.4
Basic amenities provided, but some improvements needed.
Value for Money
8.9
Good value for a conveniently located hotel.
Food and Beverage
6.9
Some complaints about the quality of breakfast.
Overall Experience
8.5
Decent experience overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Historic Charm and Modern Comforts

The Star and Garter in Andover offers a unique blend of history and modern convenience. Dating back to the 1700s, the hotel's Georgian façade welcomes guests to a stay filled with charm. Enchanting Accommodation Guests can stay in rooms located in the former stables and coach house, each equipped with en suite facilities, flat-screen TVs, and complimentary toiletries. Convenient Amenities Enjoy a hot and cold buffet breakfast, free WiFi, and a selection of alcoholic beverages in the enclosed courtyard.

Immerse yourself in the beauty of Hampshire, with attractions like the New Forest National Park and Stonehenge just a short drive away. Experience a delightful stay with us at The Star and Garter - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2303 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.5
S
Stephen couple gb
7
2026-08-29 via Nuitee
C
Cheryl couple au
8
Excellent location
Pros:

The room was clean and comfortable. Parking is very close to the rooms but isn't that easy to get to. The receptionist was fantastic in explaining to us where exactly to go to find the park. Breakfast was very good with nothing too much trouble for the staff. Location is excellent - at the end of High Street.

2026-08-29 via Nuitee
S
Stephen solo_traveller gb
7
Highly reccomended hotel for the price
Pros:

Very clean. good food for the price of the hotel. Staff very helpful and service very good.

Cons:

Bed was adequate but not the most comfortable

2026-08-29 via Nuitee
B
Bullock solo_traveller gb
7
Very good value and location.
Pros:

Town centre location with safe free parking, step out the front into an array of restaurants, pubs and shops. Entertainment from local alcoholics at wetherspoons outside a few doors away, nice town good vibe, no hassle from anyone.
Breakfast was great, always a good sign when there's packets of Alpen and mini jars of marmalade, fresh fruit and hot English selection.

Cons:

Room not able to cope with a heatwave, could do with air con, luckily the weather changed on our arrival to a bit cooler.

2026-08-28 via Nuitee
K
Kate solo_traveller gb
7
Comfortable and clean so would visit again
Pros:

Convenient location for my work with parking which was a real bonus. Room was comfortable, clean and a good size. The staff were welcoming and friendly.

Cons:

Could perhaps benefit from refreshing the decoration. I would have like a chain on the door.

2026-08-28 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Everything but shower

Cons:

Shower not very powerful

2026-08-28 via Nuitee
J
jimmy couple gb
7
2026-08-27 via Nuitee
R
rosslyn couple gb
5
Disappointing
Pros:

The staff were really good, friendly and helpful. Breakfast was well organised and although buffet style, quite adequate. Great to have free parking

Cons:

Dead decapitated pigeon on fire escape outside room. Have stayed a few times before but this time we were given a very small dark room. Sound of an off key saxophone all night outside window, which may have been musical ghost or blocked pipes. That said the pigeon was swiftly removed by very pleasant staff member as soon as alerted. Bit mean for the price as only one towel each and one shower gel between two of us.

2026-08-27 via Nuitee
A
Alex solo_traveller gb
3
Definitely overpriced.
Pros:

Staff were lovely.

Cons:

Rooms and noise.

2026-08-27 via Nuitee
I
Irene couple gb
9
2026-08-27 via Nuitee
K
Katrina couple gb
9
2026-08-26 via Nuitee
H
Hannah226 solo_traveller de
8
2026-08-26 via Nuitee
R
Rebecca couple gb
8
2026-08-25 via Nuitee
B
Burgess solo_traveller gb
9
Pros:

Amazing Staff

Cons:

Not much tbh

2026-08-25 via Nuitee
C
Carole solo_traveller gb
9
Pros:

Good value

2026-08-24 via Nuitee
C
Criss solo_traveller gb
10
Pros:

The staff are lovely. Room 3 is great and very clean

Cons:

Would like the option of an extra pillow. But I could just go to reception and ask if I wasnt lazy haha

2026-08-23 via Nuitee
J
Julie solo_traveller gb
10
Pros:

The staff are all very helpful and friendly. The location is exactly and the rooms are very clean and comfortable.

2026-08-23 via Nuitee
B
Barry couple gb
8
2026-08-23 via Nuitee
N
Nicholas solo_traveller gb
9
2026-08-23 via Nuitee
C
C.ROSS solo_traveller at
7
Pros:

Im Stadtzentrum von Andover, angeschlossener, öffentlicher Parkplatz, den Hotelgäste kostenlos mitbenutzen können, frisch geschnittenes Obst zum Frühstück

Cons:

Zimmer ebenerdig direkt am Parkplatz und etwas muffig, Zimmereinrichtung in die Jahre gekommen und lieblos karg, Frühstück ausreichend aber eher spärlich

2026-08-23 via Nuitee