The Star and Garter Hotel

Hotels
8.1 (2200 reviews)
High Street , Andover , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable accommodation
Cons:
Dated rooms
Inconsistent hot water
Breakfast quality

Categories

Cleanliness
7.9
Mixed sentiments regarding room cleanliness and condition.
Service
8.9
Staff were friendly and helpful throughout the stay.
Location
8.9
Central location with convenient access to local attractions.
Room Quality
7.4
Rooms are dated and some have noted comfort issues.
Amenities
7.4
Basic amenities provided, but some improvements needed.
Value for Money
8.9
Good value for a conveniently located hotel.
Food and Beverage
6.9
Some complaints about the quality of breakfast.
Overall Experience
8.5
Decent experience overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Historic Charm and Modern Comforts

The Star and Garter in Andover offers a unique blend of history and modern convenience. Dating back to the 1700s, the hotel's Georgian façade welcomes guests to a stay filled with charm. Enchanting Accommodation Guests can stay in rooms located in the former stables and coach house, each equipped with en suite facilities, flat-screen TVs, and complimentary toiletries. Convenient Amenities Enjoy a hot and cold buffet breakfast, free WiFi, and a selection of alcoholic beverages in the enclosed courtyard.

Immerse yourself in the beauty of Hampshire, with attractions like the New Forest National Park and Stonehenge just a short drive away. Experience a delightful stay with us at The Star and Garter - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2200 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.5
J
Jentje (Roepnaam Annet) couple nl
8
Prettig verblijf met heerlijk ontbijt
Pros:

Goed verzorgd en netjes

Cons:

Alles was goed

2026-07-11 via Nuitee
N
Neil solo_traveller gb
9
2026-07-09 via Nuitee
A
Andrew solo_traveller gb
8
My Big Brother's funeral
Pros:

Parking and close to the event we went tooby

2026-07-08 via Nuitee
D
Danielle couple be
8
2026-07-07 via Nuitee
M
Michelle couple gb
10
Convenient parking
Pros:

Very clean

Cons:

Friendly

2026-07-06 via Nuitee
S
sarah couple gb
7
It was ok.probably wouldn’t stay again
Pros:

It was ok. Big room but the hotel is rather tired now. Could do with some updating. New carpets and paint in main area and breakfast room

Cons:

The blind in the bathroom was pulled down and we were unable to wind it back up. It was grubby and covered in cobwebs
The breakfast was not great. Scrambled eggs were hard and cold. The sausage was bland and the bacon was greasy

2026-07-06 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Location , parking , ground floor room and a shower that worked, well done.
Staff were really friendly. And helpful
Breakfast was good and room has a nice atmosphere

Cons:

A few cobwebs in the room and 3 moths in the room .

2026-07-06 via Nuitee
B
Barbora couple cz
10
2026-07-06 via Nuitee
R
robert couple gb
9
Pros:

Location centre of town but still quiet in the evening. Easy to find and many places to eat.

Cons:

Found lack of sockets to charge phone and bath narrow.

2026-07-05 via Nuitee
R
Roland solo_traveller de
7
2026-07-05 via Nuitee
J
JonBravoPT solo_traveller gb
7
2026-07-05 via Nuitee
J
Jo solo_traveller gb
10
2026-07-05 via Nuitee
R
RICHARD couple gb
9
Pros:

Top hotel

Cons:

All perfect

2026-07-05 via Nuitee
J
John couple gb
8
Will go back.
Pros:

Great location, breakfast was excellent.

Cons:

Noise from young adults in the vicinity outside the hotel at 2.00 a.m

2026-07-05 via Nuitee
A
Andrew couple gb
9
Our second stay here, highly recommend and will be back
Pros:

Great central location. Very friendly helpful staff.

Cons:

Nothing not to like

2026-07-05 via Nuitee
D
Denise family_with_children gb
9
Excellent service through out are stay
Pros:

Excellent

2026-07-04 via Nuitee
M
Matthew solo_traveller gb
8
Clean, well priced and easy location
Pros:

Easy to find and clean

Cons:

Would’ve liked a charging USB port

2026-07-04 via Nuitee
J
Jayne couple gb
10
Perfect location for an over night stay or longer.
Pros:

Central location with car parking.

Cons:

We were in a front facing room and could hear some external noise.

2026-07-04 via Nuitee
S
Sandra couple gb
10
Pros:

Central location

2026-07-03 via Nuitee
D
David couple gb
10
Great weekend away
Pros:

Car park is tucked around the back which is where the front door is bit quirky as no direct access to the high street but what a great location lots of pubs clubs restaurants and shops.would recommend the copper mahal Indian amazing and about 2 mins walk.

Cons:

Would of been better if the hotel had its own bar could easily make a few extra quid especially with the lovely courtyard.

2026-07-03 via Nuitee