The Star and Garter Hotel

Hotels
8.1 (2303 reviews)
High Street , Andover , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable accommodation
Cons:
Dated rooms
Inconsistent hot water
Breakfast quality

Categories

Cleanliness
7.9
Mixed sentiments regarding room cleanliness and condition.
Service
8.9
Staff were friendly and helpful throughout the stay.
Location
8.9
Central location with convenient access to local attractions.
Room Quality
7.4
Rooms are dated and some have noted comfort issues.
Amenities
7.4
Basic amenities provided, but some improvements needed.
Value for Money
8.9
Good value for a conveniently located hotel.
Food and Beverage
6.9
Some complaints about the quality of breakfast.
Overall Experience
8.5
Decent experience overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Historic Charm and Modern Comforts

The Star and Garter in Andover offers a unique blend of history and modern convenience. Dating back to the 1700s, the hotel's Georgian façade welcomes guests to a stay filled with charm. Enchanting Accommodation Guests can stay in rooms located in the former stables and coach house, each equipped with en suite facilities, flat-screen TVs, and complimentary toiletries. Convenient Amenities Enjoy a hot and cold buffet breakfast, free WiFi, and a selection of alcoholic beverages in the enclosed courtyard.

Immerse yourself in the beauty of Hampshire, with attractions like the New Forest National Park and Stonehenge just a short drive away. Experience a delightful stay with us at The Star and Garter - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2303 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.5
S
Sandra • family_with_children • gb
9
Lovely location excellent staff clean & comfortable
Pros:

Breakfast had a wide range of choice, the room was modern & comfortable the location was in the centre of Andover

Cons:

All the rooms en suites were shower over the bath. There were no specific rooms for disabled or elderly who can’t cope with this

2026-09-19 • via Nuitee
S
Simeon • couple • gb
4
Could have been so much better!
Pros:

Free car parking, help yourself breakfast

Cons:

The first room was missing the tv remote control so we were moved to another room. The second room was 102 on the front, very noisy until the early hours of the morning on Friday and Saturday night with bar loud music being played until gone 1am. No bath-Mat provided, slipped and hurt myself on the second morning, reported to reception, very dangerous!

2026-09-17 • via Nuitee
P
Pedro • couple • ca
9
Agréable
Pros:

Grande chambre, bon accueil, bien situé en ville , très propre.

Cons:

Stationnement privé difficile à trouver à cause des sens uniques environnants l’hôtel. On a dû stationner temporairement ailleurs pour s’informer à l’hôtel du parcours exact. Mais le parking est très bien

2026-09-17 • via Nuitee
A
Absalom • solo_traveller • gb
7
Good and Happy
Pros:

The room was at the back of the hotel. I find the front of the hotel is very noise at night. Thats why I was happy with my stay.

Cons:

All OK this stay.

2026-09-17 • via Nuitee
S
Sperinck • solo_traveller • gb
8
2026-09-14 • via Nuitee
Z
zhobbins • solo_traveller • gb
7
Pros:

Good location to the wedding venue we were visiting. Room was big, bathroom had goodlighting. Provided with tea/coffee, ironing board.
Breakfast in morning was good. Buffet style cooked breakfast.

Cons:

Housekeeping need to be a little more on it, we checked in with rubbish in the bathroom bin and an empty water bottle on the bedroom floor.
Dust on top of shelves and picture frames.
As we were only staying one night I didn't ask for a room change.

2026-09-14 • via Nuitee
D
Diane • solo_traveller • gb
10
Pros:

Lovely courtyard sitting area. The breakfast was delicious! Decent bread and a proper toaster! Plenty of choice. Rooms were clean and comfortable. Would recommend and certainly stay again. Staff pleasant and very helpful.

2026-09-14 • via Nuitee
L
Lisa • couple • gb
7
2026-09-13 • via Nuitee
B
Brian • couple • gb
5
The worst room that I have stayed in at the property, it’s made me wonder whether I will ever return
Pros:

Close to the venue

Cons:

Put in a stuffy small room, with a wooden spindle holding the window open.
Extremely noisy this morning from 07:00 onwards

2026-09-13 • via Nuitee
S
Stephen • solo_traveller • gb
9
Very good central location with free parking
Pros:

Excellent location for central Andover

Cons:

Spacious well equipped rooms

2026-09-13 • via Nuitee
A
Alex • solo_traveller • gb
7
2026-09-12 • via Nuitee
L
Lesley • extended_group • gb
7
Pros:

The reception staff were welcome and very helpful

2026-09-11 • via Nuitee
J
John • couple • gb
8
Met expectations.
Pros:

I have stayed before so new what to expect.

Cons:

There was pidgins in the yard which were trying to get into our room banging on the window at 6am.

2026-09-10 • via Nuitee
C
Caroline • solo_traveller • gb
7
2026-09-09 • via Nuitee
S
Sultan • solo_traveller • gb
10
2026-09-09 • via Nuitee
B
Barrie • solo_traveller • gb
10
Pros:

Great hotel in a great location. Ladies on reception were very helpful. Breakfast was great including the staff. Room was brilliant.

2026-09-09 • via Nuitee
B
Bruno • extended_group • it
9
Perfetto
Pros:

Tutto ok

Cons:

Niente

2026-09-08 • via Nuitee
J
James • solo_traveller • gb
6
2026-09-07 • via Nuitee
A
Ady • solo_traveller • gb
7
A very handy hotel in the middle of Andover with very friendly staff. The breakfast was very nice as well.
Pros:

The location.

Cons:

An annoying noise which kept a lot of us awake. Even the staff had no idea where the noise was coming from.

2026-09-07 • via Nuitee
J
Joachim • solo_traveller • de
6
2026-09-05 • via Nuitee