The Star and Garter Hotel

Hotels
8.1 (2303 reviews)
High Street , Andover , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable accommodation
Cons:
Dated rooms
Inconsistent hot water
Breakfast quality

Categories

Cleanliness
7.9
Mixed sentiments regarding room cleanliness and condition.
Service
8.9
Staff were friendly and helpful throughout the stay.
Location
8.9
Central location with convenient access to local attractions.
Room Quality
7.4
Rooms are dated and some have noted comfort issues.
Amenities
7.4
Basic amenities provided, but some improvements needed.
Value for Money
8.9
Good value for a conveniently located hotel.
Food and Beverage
6.9
Some complaints about the quality of breakfast.
Overall Experience
8.5
Decent experience overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Historic Charm and Modern Comforts

The Star and Garter in Andover offers a unique blend of history and modern convenience. Dating back to the 1700s, the hotel's Georgian façade welcomes guests to a stay filled with charm. Enchanting Accommodation Guests can stay in rooms located in the former stables and coach house, each equipped with en suite facilities, flat-screen TVs, and complimentary toiletries. Convenient Amenities Enjoy a hot and cold buffet breakfast, free WiFi, and a selection of alcoholic beverages in the enclosed courtyard.

Immerse yourself in the beauty of Hampshire, with attractions like the New Forest National Park and Stonehenge just a short drive away. Experience a delightful stay with us at The Star and Garter - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2303 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.5
J
Julie • couple • gb
8
2026-10-17 • via Nuitee
J
Julie • couple • gb
10
Will book again rlroom 7 lovely reception staff
Pros:

Staff were excellent and a very homely feel

Cons:

Nothing so glad not to be booked on bye bEeatherspoonsvbesrby.?

2026-10-16 • via Nuitee
B
Bellamy • couple • gb
9
Pros:

Everything

Cons:

I'm not sure we could close the window of our room as the AC unit was poking out of it in, what looked like, a permanent fixture

2026-10-14 • via Nuitee
T
Tim • solo_traveller • gb
9
Pros:

Location.

Cons:

Not much.

2026-10-11 • via Nuitee
M
Malcolm • couple • gb
8
2026-10-11 • via Nuitee
B
Brian • couple • gb
10
Was a lovely stay
Pros:

It was lovely

Cons:

Nothing

2026-10-11 • via Nuitee
P
Peter • couple • au
8
2026-10-11 • via Nuitee
C
Caza • couple • gb
10
Brilliant location
Pros:

Fantastic value for money and very clean

2026-10-11 • via Nuitee
J
Jonathan • couple • gb
5
Nice staff. Poor bed. Small double room lacked decent ventilation.
Pros:

Staff lovely.

Cons:

Springs on bed were easy fo feel, making it uncomfortable. The small double room had little ventilation.

2026-10-11 • via Nuitee
B
Ben • couple • gb
9
2026-10-10 • via Nuitee
K
Kees • solo_traveller • nl
8
Good hotel on nice location.
Pros:

I had a nice room, big enough for me and possible more persons.
The breakfast was good, enough choice for several kinds of food.
Location is perfect in downtown, nearby several restaurants.

Cons:

Nothing to complain, everything was ok for me.

2026-10-08 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-10-08 • via Nuitee
K
Kathleen • couple • gb
8
Easy location and in the centre for good food locations and choices
Pros:

Easy access and great location

Cons:

Everything was great. As only had one nights stay

2026-10-07 • via Nuitee
P
Paul • solo_traveller • gb
9
Great stay
Pros:

Can't fault it, good location and value

2026-10-07 • via Nuitee
H
Holland • solo_traveller • gb
10
Pros:

The staff were delightful & happy to help.
Car parking included was a bonus

2026-10-07 • via Nuitee
E
Elizabeth • couple • gb
8
I had a great time and will use them again. Many thanks
Pros:

It is my second visit. I love the room.
Very clean. The room was much nicer this time and much bigger. Very happy😊

Cons:

There was nothing I was unhappy with.

2026-10-07 • via Nuitee
J
JOANNE • solo_traveller • gb
10
Pros:

I like the fact that there wasn't anything I didn't like.

2026-10-07 • via Nuitee
S
Sandra • family_with_children • gb
9
Lovely location excellent staff clean & comfortable
Pros:

Breakfast had a wide range of choice, the room was modern & comfortable the location was in the centre of Andover

Cons:

All the rooms en suites were shower over the bath. There were no specific rooms for disabled or elderly who can’t cope with this

2026-09-19 • via Nuitee
S
Simeon • couple • gb
4
Could have been so much better!
Pros:

Free car parking, help yourself breakfast

Cons:

The first room was missing the tv remote control so we were moved to another room. The second room was 102 on the front, very noisy until the early hours of the morning on Friday and Saturday night with bar loud music being played until gone 1am. No bath-Mat provided, slipped and hurt myself on the second morning, reported to reception, very dangerous!

2026-09-17 • via Nuitee
P
Pedro • couple • ca
9
Agréable
Pros:

Grande chambre, bon accueil, bien situé en ville , très propre.

Cons:

Stationnement privé difficile à trouver à cause des sens uniques environnants l’hôtel. On a dû stationner temporairement ailleurs pour s’informer à l’hôtel du parcours exact. Mais le parking est très bien

2026-09-17 • via Nuitee