Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Fantastic food quality
Cons:
Poor cleanliness
Shoddy room quality

Categories

Cleanliness
5.99
Several reviews indicated the hotel was dirty and poorly maintained.
Service
9.46
The service of the staff improved a lot since our last visit.
Location
10
Very well located in the heart of Poblado.
Room Quality
6.95
Rooms were described as shoddy and poorly managed.
Amenities
8.48
Amenities were generally good, but some issues noted with the jacuzzi.
Value for Money
6.94
Guests felt that price did not match the quality and maintenance of the property.
Food and Beverage
9.99
Restaurants offer fantastic and high-quality dishes.
Overall Experience
9.37
Mixed feelings based on various pros and cons from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Rooftop Pool and City Views
Wake - branded residences offers a luxurious stay with a rooftop pool and stunning city views. The perfect spot to unwind and enjoy the skyline.

Fully Equipped Kitchen and Balcony
Each unit features a fully equipped kitchen with modern appliances, ideal for cooking meals. Additionally, enjoy the fresh air from your private balcony overlooking the city.

Convenient Location and Free Amenities
Located just 1 km from El Poblado Park, guests can easily explore the city. Enjoy free WiFi, parking, and access to a sun terrace. Don't miss the chance to experience comfort and convenience at Wake - branded residences.

Important information:

This accommodations is not suitable for stag or hen parties or similar parties, and people not registered on the booking are not allowed to enter,This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 158 reviews
Cleanliness: 5.99
Service: 9.46
Location: 10
Room Quality: 6.95
Amenities: 8.48
Value for Money: 6.94
Food and Beverage: 9.99
Overall Experience: 9.37
D
David • extended_group • co
8
2026-05-24 • via Nuitee
S
Saif • couple • sa
1
Good riddance
Pros:

The only good thing is the view

Cons:

These people are soul less . I have never left a bad review in my life . Their staff stole my watch . Their mattresses are garbage their pillows are cheap . The walls are so thin you can hear people making *** next door . Do not ever stay here.

Dogs

2026-05-21 • via Nuitee
L
Luevano • couple • us
7
Pros:

Location, the bed was comfy, jacuzzi was a great touch, quick response from staff, I was able to get a ride from the airport to the location which was nice. A lot of restaurant within walking distant. The gym was amazing. The view from the room. The shower pressure and how quickly it became hot.

Cons:

For the amount we paid wish there was complimentary coffee. I was surprise we had to pay for that and the snacks. I made sure to go to the grocery store. Additional toilet paper instead of just two for each bathroom.

2026-05-17 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Amazing location and the entities are perfect with a great gym, restaurants, and other retail studios for excessive

2026-05-10 • via Nuitee
A
Anne Yusthyn • solo_traveller • co
10
2026-05-08 • via Nuitee
Q
Quint • family_with_children • be
6
2026-04-24 • via Nuitee
A
Ana • extended_group • es
10
Muy buen hotel, muy buena ubicación
Pros:

Perfecto apartamento, buena atención

Cons:

Todo perfecto

2026-04-06 • via Nuitee
T
Tomas • extended_group • fr
10
2026-04-05 • via Nuitee
M
Mado • solo_traveller • nl
8
2026-03-31 • via Nuitee
N
Nils • couple • ca
2
Not coming back
Cons:

Forgot something in the room and they threw it out instead of calling me. Also sent 3 very aggressive reminders about check out times and late checkout fees. Very obnoxious

2026-03-30 • via Nuitee
M
Maria • extended_group • us
10
Perfect vacation
Pros:

We like the security and location

2026-03-27 • via Nuitee
P
Pedro • extended_group • us
10
A plus
Pros:

Everything

Cons:

Nothing

2026-03-26 • via Nuitee
C
Christoph Arnold • couple • es
10
2026-03-21 • via Nuitee
S
Sebastian • extended_group • at
10
Pros:

Sehr gut! Super Restaurants im Haus und gute Lage.

2026-03-20 • via Nuitee
V
Valerio • extended_group • it
6
2026-03-19 • via Nuitee
S
Sandra • extended_group • us
9
This is my second time and would come back
Pros:

Building is nice ,good location

Cons:

Some noise no so bad but at times I wish I could be in one of the apartments located more the interior of the building

2026-03-17 • via Nuitee
M
Mauricio • couple • co
10
2026-03-15 • via Nuitee
H
Hollie • couple • gb
10
2026-03-09 • via Nuitee
J
Javier • extended_group • es
6
Regular, mantenimiento deficiente.
Pros:

Ubicación y ambientación exterior

Cons:

Poco cuidado, habitación pequeña, no responde a las fotos. Baño sucio con lavabo desconchado impresentable.

2026-03-07 • via Nuitee
C
cedric • extended_group • fr
9
Très bon hôtel, avec un bel emplacement même si je n’ai pas trop aimé le quartier el’pablo. très belle piscine et jacuzz
Pros:

L’emplacement, les équipements, la disponibilité des agents d’accueil

Cons:

Rien

2026-03-02 • via Nuitee